Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountryIn Luxembourg travelling but living in
SwedenDeviceiPhoneOperating SystemiOS My Question or IssueI cannot add a
new account to my Family Premium because I am travelling and not at my
home address. I will be travelling for som...
Plan Family Premium Country In Luxembourg travelling but living in Sweden Device iPhone Operating System iOS My Question or Issue I cannot add a new account to my Family P...
Hi,Steps to reproduce my problem:1. Got Spotify Premium, as a single
user, account registered in Hungary2. Traveled to Croatia for holidays3.
Upgraded plan to Family Premium, so that my whole family can use
Spotify4. Registered a Spotify account for ...
Hi, Steps to reproduce my problem: 1. Got Spotify Premium, as a single user, account registered in Hungary 2. Traveled to Croatia for holidays 3. Upgraded plan to Family Premium, so that my w...
When I try to accept the invite from the Spotify Family plan manager.
The error says -"We couldn’t confirm that you live with the plan manager
for this Premium plan. You can join someone else’s plan again in 12
months.Or find another Premium plan tha...
When I try to accept the invite from the Spotify Family plan manager. The error says - "We couldn’t confirm that you live with the plan manager for this Premium plan. You can join someone else’s p...
Al seguir con este detalle, ya eliminé y reinstale la app pero sigue
marcando me este error, llevo todo el día con el mismo error y no me da
solución nada de lo que hago, necesito ayuda.
Al seguir con este detalle, ya eliminé y reinstale la app pero sigue marcando me este error, llevo todo el día con el mismo error y no me da solución nada de lo que hago, necesito ayuda.
Hello, I have a Family subscription and use a PC (Windows) with Spotify
running on it for my main music system. I can stream to the PC, but my
girlfriend can't (included in the Family plan, and on the same
WiFi).Also, if she starts playing something ...
Hello, I have a Family subscription and use a PC (Windows) with Spotify running on it for my main music system. I can stream to the PC, but my girlfriend can't (included in the Family plan, and o...
I received a family account invite link, my address matches the account
creator but it still says "You can't join this plan - We couldn't
confirm that you live with the plan manager for this Premium plan. You
can join someone else's plan again in 12 ...
I received a family account invite link, my address matches the account creator but it still says "You can't join this plan - We couldn't confirm that you live with the plan manager for this P...
Antes, quando a música terminava de tocar automaticamente começavam as
músicas novas. Hoje quase sempre isso não ocorre, mesmo com a função
autoplay ativada.
Antes, quando a música terminava de tocar automaticamente começavam as músicas novas. Hoje quase sempre isso não ocorre, mesmo com a função autoplay ativada.
Ik heb me bij een familie account aangesloten met mijn account, terwijl
ik nog premium had. Nu is echter de betaling van €9,99 doorgegaan op
mijn rekening (van de maandelijkse premium betaling), hoe kan ik dit
geld terug krijgen, want mijn vader beta...
Ik heb me bij een familie account aangesloten met mijn account, terwijl ik nog premium had. Nu is echter de betaling van €9,99 doorgegaan op mijn rekening (van de maandelijkse premium betaling), hoe ...
I had a prepaid month of duo in Spotify It had 2 days left before ending
so I bought via MasterCard a prepaid month of family now when I opened
the app I couldnt invite anyone and it showed the plan that it was still
a duo not familyPlanDuo/family/Pr...
I had a prepaid month of duo in Spotify It had 2 days left before ending so I bought via MasterCard a prepaid month of family now when I opened the app I couldnt invite anyone and it showed the p...
PlanPremiumCountryUSDeviceiPhone 14 Pro MaxOperating SystemWindows 10
Pro My Question or Issue Hello, I have a strange issue. I've "downloaded
a local file" track (MP3) and added it to a Playlist and when I select
the track, all of my Echo devices gr...
Plan Premium Country US Device iPhone 14 Pro Max Operating System Windows 10 Pro My Question or Issue Hello, I have a strange issue. I've "downloaded a local file" tra...
Hello If I were to temporarily remove a family member’s account from our
duo membership, for say two weeks, could I then re-add them at a later
date? It says you can only switch duo membership once in 12 months so I
am not wanting to risk it unecessa...
Hello If I were to temporarily remove a family member’s account from our duo membership, for say two weeks, could I then re-add them at a later date? It says you can only switch duo m...
Hi everybody ! I would like to unsure that playlists of my son (and mine
of course !!) with whom I have a DUO plan will keep his playlists in the
frame of a FAMILY plan so that brother, sister and wife will have also
their own access. Thanks in advan...
Hi everybody ! I would like to unsure that playlists of my son (and mine of course !!) with whom I have a DUO plan will keep his playlists in the frame of a FAMILY plan so that brother, s...
I'm on a Premium Family plan that i joined about 2 years ago, but I no
longer speak/live with the people on said Family Plan and i want to
create my own new Premium Family plan with my new roomates, my question
is, can i do this or do i have to wait ...
I'm on a Premium Family plan that i joined about 2 years ago, but I no longer speak/live with the people on said Family Plan and i want to create my own new Premium Family plan with my new r...
Quiero tener un plan familiar, ya realice el pago, pero no me permite
configurar la dirección, se queda cargando. Actualmente tengo un plan
individual, creo ese puede ser el problema. PlanPremium Individual
CountryMéxico Device(Lenovo)Operating Syste...
Quiero tener un plan familiar, ya realice el pago, pero no me permite configurar la dirección, se queda cargando. Actualmente tengo un plan individual, creo ese puede ser el problema. ...
Good morning. I am a Premium member and I have contracted a Family Plan.
It is very annoying to be changing my password. I ask you to avoid
closing my session. I do not need to be prompted to change my password
unless I request it.
Good morning. I am a Premium member and I have contracted a Family Plan. It is very annoying to be changing my password. I ask you to avoid closing my session. I do not need to be prompted to c...
hi good day, can I have the playlist of the activity of my day on the hp
device, to search for one of the last 15 played songs, I missed a great
one, I guess the buton of like and dislke are so close, an I as
dislexic, I got the worn do. Thank for yo...
hi good day, can I have the playlist of the activity of my day on the hp device, to search for one of the last 15 played songs, I missed a great one, I guess the buton of like and dislke are so close...
PlanPremiumCountryGermanyDevice(iPhone 13Mini, PC)Operating System(iOS
16, Windows 10) My Question or IssueI was kicked out from Faimly Abo, as
I got the new invitation Link, I had to put the adresse, which in my
case is the same as the Primium owner...
Plan Premium Country Germany Device (iPhone 13Mini, PC) Operating System (iOS 16, Windows 10) My Question or Issue I was kicked out from Faimly Abo, as I got the new invitation Link,...