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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello Community,while i was trying to log into my Spotify Premium Family Account today i noticed, that i can't switch onto my account in the Premium Family and only use the account of my mother where none of my Playlists are listed or heard. I also c...
My mom had to change her payment method, but forgot and our plan expired. After the plan expiring and her changing the payment method, I wasn't able to connect to our family plan again anymore
Had an email about family plan renewal with my wife, didn’t verify it within 7 days the seven days email, and now I can’t get access to a family plan that I already pay for until 12 months? unless of course you want us to pay for a separate account f...
I want to create a family plan for myself and children. Children already have individual premium plans. Understand they need to cancel their individual accts and then join my family plan. Will they still have all their current playlist etc and if not...
My wife has her own paid (single profile) spotify account.We'd like to cancel her account and migrate her profile (and all contents) over to my premium family plan.
My mother in law just moved in with us, and I am trying to send her a guest account to our Spotify Family account.I have entered the EXACT account address multiple times, and it keeps saying the addresses don't match. Now, I can't log her in because ...
PlanPremiumukiphone 13hi I’ve just upgraded my iPhone and auto swapped details . Some how my sons member plan is now on my phone and I can’t seem to put my manager plan back on . Any ideas
PlanPremium FamilyCountryCzech RepublicDeviceOnePlus 8 Pro, Huawei P8 ProOperating SystemWin10, Win11 My Question or IssueGreetings, I recently upgraded to Family. I'm having issues with adding family members. I tried to use my daughters gmail accoun...
Plan - family premiumCountry - brazil DeviceXiaomi 11Operating SystemAndroid My Question or IssueLike i Said at tittle, i received an email telling me that she would receive an email to verify her adress, the email never came (not even at spam).Now s...
My daughter was added as a member to my fmily plan and when I purchased a new phone, for some unknown reason she was dropped off of the plan. So I have invited her back and yes she get the answer that she can only join once every 12 months. Firstly h...
Hi, I live in Belgium and wanted to switch to Family Premium so both my kids can use it while stuying abroad (Denmark). Is that allowed? (cfr policy mentionning we need to "live under the same roof")
I was a student in US and had spotify premium student there. Now I am back home in India and I want to get added to out premium family account but spotify is not allowing me to change the country so I cannot get added to our family plan.
My playlists which have at a minimum 30 songs are now having songs being added in random places that I never added. Why?
When listening to podcasts on my acct I get ads, when I listen on the other acct there are no ads. We are both on the same Spotify premium duo plan.
I want to pay for my family plan for a year, can I use a gift card ?
I got an email from my wife for Spotify premium and when I typed all my information and entered it, I just got this error "4 - Oops something went wrong, please try again." Please of there is anything I can try I will.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just started hosting a Ukrainian refugee. When she clicked put in my address to join m...
Hola, le envié de nuevo la invitación a mi hermana pero le dice que no puede unirse al plan familiar, osea que tiene que ver yo soy la titular y la estoy agregando yo le mandé la invitación! Cómo se resuelve esto?
My Question or IssueHello! I have been using Premium Family Plan for a few years now and I've never encountered a problem like this, and I am the only one in the family plan who is facing this issue.... I have just paid the monthly subscription for P...
PlanPremiumCountryGermanyDevice Operating SystemAndroid now - later Android and IOS My Question or IssueAt the moment I pay for a Premium Abo and one child is using it. How can I transform this into a Family Abo and invite other members of the family...