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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72923 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88598 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
70323 Views
39 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203365 Views
265 replies
33 likes
No tienen como realizar reclamo o no es muy fácil de hacerlo te dejan esta página
No tienen como realizar reclamo o no es muy fácil de hacerlo te dejan esta página
Moderator
247 Views
1 replies
0 likes
I chose duo with sharing Spotify on 2devices (me and my wife). We bought the 3-Months Premium with Code, but then "error" occurs, saying that Duo isn't chargeable through Redeem Codes. So should I really cancel my Duo and have a solo-premium for 3mon...
I chose duo with sharing Spotify on 2devices (me and my wife). We bought the 3-Months Premium with Code, but then "error" occurs, saying that Duo isn't chargeable through Redeem Codes. So should I re...
Moderator
616 Views
1 replies
0 likes
I have my own Spotify account but my dad is the family premium plan member and I have always used my account just he is the one that pays. The last couple of times It keeps saying that I have to downgrade even though I have been invited to use premiu...
I have my own Spotify account but my dad is the family premium plan member and I have always used my account just he is the one that pays. The last couple of times It keeps saying that I have to d...
Moderator
302 Views
1 replies
0 likes
I'm flooded with podcasts on my home screen k don't subscribe to. Yet podcasts I support and follow only can be accessed in my library.
I'm flooded with podcasts on my home screen k don't subscribe to. Yet podcasts I support and follow only can be accessed in my library.
Casual Listener
534 Views
4 replies
0 likes
Hello everyone, I was wondering if i can rename the Family accounts. Right now my account is used inside the house and Im using my sons. I would like to rename them according to there usage but i cant find an option to rename them. Thanks in advance....
Hello everyone, I was wondering if i can rename the Family accounts. Right now my account is used inside the house and Im using my sons. I would like to rename them according to t...
Visitor
1797 Views
2 replies
0 likes
PlanFamily PremiumCountryBrazilDevicePixel 4 XLOperating SystemAndroid 13 My Question or IssueI keep getting a big red warning on app open after migrating from Premium to Family Premium asking to add a payment form. Spotify does not even let me add a...
Plan Family Premium Country Brazil Device Pixel 4 XL Operating System Android 13 My Question or Issue I keep getting a big red warning on app open after migrating from Premium to Family...
Moderator
314 Views
1 replies
0 likes
I want to sign the family premium plan and I need to cancel my premium plan
I want to sign the family premium plan and I need to cancel my premium plan
Moderator
554 Views
1 replies
0 likes
I have a family account and invited my son to the account. He accepted the invite while traveling and now his profile has a country code which is different from mine so he is blocked and cannot accept the family invite
I have a family account and invited my son to the account. He accepted the invite while traveling and now his profile has a country code which is different from mine so he is blocked and cannot a...
Casual Listener
505 Views
2 replies
0 likes
My spouse is signed in with the profile, I can pull their account up (with their Playlists and settings), but I can not find a way to switch from their profile to mine. I'm using the website to listen from a PC. This should be a simple thing to do, j...
...isten from a PC. This should be a simple thing to do, just switch from one family member to another one. That way, we don't mess up each others preferences in listening.
Spotify Star
828 Views
1 replies
0 likes
I'm on family premium, I get my children's names up, but nothing happens when I click on their names. I'm also wanting to briefly see what they're listening to.
I'm on family premium, I get my children's names up, but nothing happens when I click on their names. I'm also wanting to briefly see what they're listening to.
Moderator
244 Views
1 replies
0 likes
Spotify deleted some members of my family from my family premium. I can't add them again. What can I do? We all live under one roof
Spotify deleted some members of my family from my family premium. I can't add them again. What can I do? We all live under one roof
Moderator
247 Views
1 replies
0 likes
Can someone gift Spotify Premium from the UK? I have moved from the UK to Oman permanently and my sister wants to gift a year's worth (she lives in the UK) is this possible or would it be easier if I sort it out in Oman? How much would it be for a si...
...f I sort it out in Oman? How much would it be for a single and family subscription? Many thanks!!
Spotify Star
597 Views
1 replies
0 likes
Hi all!I wanted to join a new family account, but after filling in my details I got the message 'You can only change Spotify Family once a year'. Someone else took the place in my 'old' family, so now I cannot use any family acount anymore. Can you h...
Hi all! I wanted to join a new family account, but after filling in my details I got the message 'You can only change Spotify Family once a year'. Someone else took the place in my 'o...
Newbie
3434 Views
3 replies
1 likes
Me cobraron dos veces una por el gratis y otra por el familiar quiero que me devuelvan el dinero del individual y solo usar el familiar que tampoco e podido actualizar梁 parece que tengo que cerrarlo y abrir otro nuevo pero perdería toda la música gua...
Me cobraron dos veces una por el gratis y otra por el familiar quiero que me devuelvan el dinero del individual y solo usar el familiar que tampoco e podido actualizar🥺 parece que tengo que cerrarlo...
Moderator
288 Views
1 replies
0 likes
when I have internet the downloaded songs appear but when I am not connected it does not let me listen to them having a premium plan
when I have internet the downloaded songs appear but when I am not connected it does not let me listen to them having a premium plan
Moderator
295 Views
1 replies
1 likes
en el mes 5 me debitaron $ 5.800 corresponden al año de abono , y mensual me debitan el mes correspondiente no entiendo el porque!!!!
en el mes 5 me debitaron $ 5.800 corresponden al año de abono , y mensual me debitan el mes correspondiente no entiendo el porque!!!!
Moderator
251 Views
1 replies
0 likes
Ok so my family had a premium account, for years, Mum forgot to pay the bill so I created my own. Then Mum resubscribed, she sent me a link, I followed the instructions etc and then all my music was gone… help me please!!PlanFamily/PremiumCountryAust...
Ok so my family had a premium account, for years, Mum forgot to pay the bill so I created my own. Then Mum resubscribed, she sent me a link, I followed the instructions etc and then all my music w...
Moderator
281 Views
1 replies
0 likes
I purchased the Spotify Family Plan and invited my husband to join. When he enters his info it says we need to have the exact same address (which we do). Tried multiple times to join with same issue. Error message below:You need to live at the same a...
I purchased the Spotify Family Plan and invited my husband to join. When he enters his info it says we need to have the exact same address (which we do). Tried multiple times to join with same issue....
Spotify Star
938 Views
1 replies
0 likes
Hello I subscribe premium family 2 days ago why i cant add family members? I been trying many times and theres always a problem. Please help me thanks
Hello I subscribe premium family 2 days ago why i cant add family members? I been trying many times and theres always a problem. Please help me thanks
Moderator
360 Views
1 replies
0 likes
as mentioned, my daughter's account is correctly registered on my family plan , when logging in on her account, it doesn't show and says she has the free subscription.
as mentioned, my daughter's account is correctly registered on my family plan , when logging in on her account, it doesn't show and says she has the free subscription.
Moderator
326 Views
1 replies
0 likes
