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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 107051 Views
  • 32 replies
  • 6 likes
  • 107051 Views
  • 32 replies
  • 6 likes

I can't join the Spotify Premium for family

Sorry for my bad english.I put word by word the same adress that the headline and when I summit the invitation, the answer is the same "it wasnt possible to join your familiar plan", I read that a lot of people are having the same problem, so please ...

  • Casual Listener
  • Sorry for my bad english. I put word by word the same adress that the headline and when I summit the invitation, the answer is the same "it wasnt possible to join your familiar plan", I read that ...
  • blackout-style
  • Casual Listener
  • 3435 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 3435 Views
  • 3 replies
  • 0 likes

Spotify started playing on another device

PlanPremium for FamilyCountry DeviceGoogle HomeOperating SystemiOS 10, My Question or IssueMy Google Home stops playing music saying that Spotify started playing on another device. It is only my wife, son and I on our plan and none of us are playing ...

  • Casual Listener
  • Plan Premium for Family Country   Device Google Home Operating System iOS 10,   My Question or Issue My Google Home stops playing music saying that Spotify started playing on a...
  • ronhoov
  • Casual Listener
  • 827 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 827 Views
  • 2 replies
  • 0 likes

The wrong address was submitted

Hello, So I was just about to join our family Spotify account on my new address, but I accidentally wrote the wrong address, because of the autofulfil function there is in Google Chrome. I did not notice, because, at the time, it was only a few weeks...

  • Casual Listener
  • Hello,   So I was just about to join our family Spotify account on my new address, but I accidentally wrote the wrong address, because of the autofulfil function there is in Google Chrome. I d...
  • Billy-J
  • Spotify Star
  • 743 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 743 Views
  • 4 replies
  • 0 likes

Superuser Contribution No puedo meter a mi familia a mi cuenta Spotify premium

Necesito ayuda en mi cuenta premium tenía a mi esposa que obvio vivo con ella por una razón que no se Spotify la saco de mi cuenta. Y no puedo meterla de nuevo le mando la invitación y cuando llena los datos le contestan que no pueden corroborar que ...

  • Newbie
  • Necesito ayuda  en mi cuenta premium tenía a mi esposa  que obvio vivo con ella  por una razón que no se Spotify la saco de mi cuenta. Y no puedo meterla de nuevo  le mando la i...
  • Jemi
  • Spotify Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan familiar premium

Se niega a darme el plan familiar premium a razón de que supuestamente ya soy miembro de este u otro plan familiar y en verdad no lo soy, me exaspera. Ayuda por favor.

  • Newbie
  • Se niega a darme el plan familiar premium a razón de que supuestamente ya soy miembro de este u otro plan familiar y en verdad no lo soy, me exaspera. Ayuda por favor.
  • Jemi
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me suscribí al Plan Familiar Premium y me hicieron otro cobro

Me suscribí al Plan Familiar Premium y me cobraron el precio de Spotify Premium y sale que a fin de mes me cobraran lo del Plan Familiar. Por qué me cobrarán dos veces? Qué puedo hacer para que no lo hagan?

  • Newbie
  • Me suscribí al Plan Familiar Premium y me cobraron el precio de Spotify Premium y sale que a fin de mes me cobraran lo del Plan Familiar. Por qué me cobrarán dos veces? Qué puedo hacer para que ...
  • Jemi
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEMAS PARA ACCEDER A PREMIUM

MI PAPA CONTROLA LA CUENTA PREMIUM Y ME INVITO PERO CUANDO COMPLETO MIS DATOS DICE QUE NO RESIDO EN EL MISMO LUGAR QUE ÉL, PERO SI LO HAGO, Y YA HE INTENTADO VARIAS VECES Y ME SALE LO MISMO, ESPERO QUE PUEDAN SOLUCIONAR ESTO PRONTO.

  • Casual Listener
  • MI PAPA CONTROLA LA CUENTA PREMIUM Y ME INVITO PERO CUANDO COMPLETO MIS DATOS DICE QUE NO RESIDO EN EL MISMO LUGAR QUE ÉL, PERO SI LO HAGO, Y YA HE INTENTADO VARIAS VECES Y ME SALE LO MISMO, ESPERO Q...
  • Jemi
  • Spotify Legend
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify familiar premium

Tengo mi código de invitación familiar pero no sé dónde ingresarlo para enlazarme con la cuenta de mi esposo.En mi cuenta me aparece "suscripción gratis" y no sé cómo enlazarlo al premiumGraciasSaludos

  • Newbie
  • Tengo mi código de invitación familiar pero no sé dónde ingresarlo para enlazarme con la cuenta de mi esposo. En mi cuenta me aparece "suscripción gratis" y no sé cómo enlazarlo al premium Grac...
  • Jemi
  • Spotify Legend
  • 1186 Views
  • 1 replies
  • 0 likes
  • 1186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Claiming google home mini in UK

PlanPremium for familyCountryUKDeviceDell laptopOperating Systemwindows 10 My Question or IssueFollowing advice online, I click on the following link to register for the offer:https://www.spotify.com/uk/googlehome/register/It says that I am eligible ...

  • Casual Listener
  • Plan Premium for family Country UK Device Dell laptop Operating System windows 10   My Question or Issue Following advice online, I click on the following link to register for the o...
  • Peter
  • Spotify Legend
  • 2390 Views
  • 7 replies
  • 2 likes
  • Premium for Family
  • 2390 Views
  • 7 replies
  • 2 likes

Invitation is refused by Spotify without more explanation...

I'm paying an account premium for 6 months and till now I was not able to invite my family (living on the same home etc...), now I have the time and the patience to take care of it... So this is the message I'm receiving from Spotify (see attached wi...

  • Casual Listener
  • I'm paying an account premium for 6 months and till now I was not able to invite my family (living on the same home etc...), now I have the time and the patience to take care of it... So this is t...
  • OneByBoo
  • Rising Star 4
  • 907 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 907 Views
  • 1 replies
  • 0 likes

Solved!! How to change the owner/creator of a playlist

PlanFamily PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I used to be on my dad's spotify (premium) account where I created several pl...

  • Newbie
  • Plan Family Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • OneByBoo
  • Rising Star 4
  • 19366 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 19366 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEMAS AL ACEPTAR LA INVITACION

Hola, hace poco menos de un mes adquiri el plan Premium Duo que permite a dos personas del mismo domicilio usar spotify con dos perfiles distintos, sin embargo cuando mando la invitacion a la otra persona que reside en el domicilio para que disfrute ...

  • Newbie
  • Hola, hace poco menos de un mes adquiri el plan Premium Duo que permite a dos personas del mismo domicilio usar spotify con dos perfiles distintos, sin embargo cuando mando la invitacion a la otra pe...
  • Jemi
  • Spotify Legend
  • 1773 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1773 Views
  • 1 replies
  • 0 likes

We have a Family Premium Subscription. Currently running two iPhones and an iPad. One of the iPhones

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We have a Family Premium Subscription. Currently running two iPhones and an iPad. One of the...

  • Newbie
  • ...bsp; We have a Family Premium Subscription. Currently running two iPhones and an iPad. One of the iPhones seems to be connected to the iPad, so that when the iPhone is playing, the iPad can't. the other i...
  • Billy-J
  • Spotify Star
  • 879 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 879 Views
  • 1 replies
  • 0 likes

Adding college student to family plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My son is a college student, and is attending in a different state. His permanent address is...

  • Newbie
  • ...y son is a college student, and is attending in a different state. His permanent address is my home address and is in our household. He has his own premium plan, how does he join our new family p...
  • OneByBoo
  • Rising Star 4
  • 2395 Views
  • 1 replies
  • 2 likes
  • Premium for Family
  • 2395 Views
  • 1 replies
  • 2 likes

How to change the address

Hi all! I change my address, so I'd like to be able to change it on my family subscription, however, I cannot find where to do it... Thanks! Noeme

  • Newbie
  • Hi all!    I change my address, so I'd like to be able to change it on my family subscription, however, I cannot find where to do it...    Thanks!    Noeme
  • OneByBoo
  • Rising Star 4
  • 1095 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1095 Views
  • 1 replies
  • 0 likes

Solved!! No Options to Manage Family Members

Hi all, I have a family account snf haves used four seats. Now when I click on MANAGE PLAN in account overview, it does not show me any user info, and i cannot add an additional family member. Thanks a lot Noel

  • Casual Listener
  • Hi all,   I have a family account snf haves used four seats.  Now when I click on MANAGE PLAN in account overview, it does not show me any user info, and i cannot add an additional family...
  • Billy-J
  • Spotify Star
  • 1529 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 1529 Views
  • 5 replies
  • 0 likes

Cannot enter Premium Family Subscription

PlanPremiumCountryGermany Hey there,I‘m trying to add my wife to my Family subscription. But every time I enter her name and our address it immediately says that I cannot add her. I‘ve tried to enter the street name in several different ways. But it ...

  • Casual Listener
  • Plan Premium Country Germany   Hey there, I‘m trying to add my wife to my Family subscription. But every time I enter her name and our address it immediately says that I cannot add her. I...
  • Billy-J
  • Spotify Star
  • 3605 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 3605 Views
  • 4 replies
  • 0 likes

Spotify Family

Quiero contratar el SPOTIFY FAMILY, pero yo vivo en el DF y mi hija vive en Guadalajara.La puedo incluir al plan?

  • Newbie
  • Quiero contratar el SPOTIFY FAMILY, pero yo vivo en el DF y mi hija vive en Guadalajara. La puedo incluir al plan?
  • Luke
  • Spotify Star
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

No me deja cambiar de canción

Ayer empecé a usar premium familiar y me aparece lo siguiente cada que quiero cambia si me deja descargar la música pero no me deja cambiar y ni conectado a internet ya cerré sesión y ni así si igual

  • Casual Listener
  • Ayer empecé a usar premium familiar y me aparece lo siguiente cada que quiero cambia si me deja descargar la música pero no me deja cambiar y ni conectado a internet ya cerré sesión y ni así si igual...
  • Luke
  • Spotify Star
  • 1559 Views
  • 1 replies
  • 0 likes
  • 1559 Views
  • 1 replies
  • 0 likes

Address verification Premium for Family

hello, I created a Spotify Family account by adding the members of my family, they arrived at all the e-mails confirming the home address and they all confirmed. this morning Spotify performed the monthly debit from my current account without problem...

  • Casual Listener
  • hello, I created a Spotify Family account by adding the members of my family, they arrived at all the e-mails confirming the home address and they all confirmed. this morning Spotify performed the m...
  • AlessiaPeroni
  • Casual Listener
  • 4810 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 4810 Views
  • 5 replies
  • 0 likes