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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20262 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179309 Views
32 replies
9 likes
I have a problem with spotify family premium. I got an invite and it worked for me, but after one day it canceled my premium and it said: You ve lost access to Premium Family and nobody kicked me out and I don't know how to fix it before the family p...
I have a problem with spotify family premium. I got an invite and it worked for me, but after one day it canceled my premium and it said: You ve lost access to Premium Family and nobody kicked me o...
Moderator
261 Views
1 replies
0 likes
PlanPremiumCountryPortugal DeviceAndroid head unit Operating System(Android 11) My Question or IssueHi everyone, my question is actually very simple: I have just installed an android head unit on my vehicle. Everything is working fine, but I would li...
Plan Premium Country Portugal Device Android head unit Operating System (Android 11) My Question or Issue Hi everyone, my question is actually very simple: I have just i...
Spotify Legend
530 Views
3 replies
0 likes
Hello, I subscribe to premium for family & have 3 Spotify accounts - my own, one for my wife & a joint account which is linked to our Amazon Echo for use around the house. My account is the primary one, and my wife's account has been added to the fam...
Hello, I subscribe to premium for family & have 3 Spotify accounts - my own, one for my wife & a joint account which is linked to our Amazon Echo for use around the house. My a...
Spotify Legend
624 Views
4 replies
0 likes
Hallo,Ich habe ein Duo Account mit meinem Bruder.Nun möchte ich auf Family upgraden und noch meine Schwester + Eltern dazunehmen.Meine schwester hat vorher woanders gewohnt und daher istihre adresse anders als meine zuhause, nun zieht sie wieder zu u...
Hallo, Ich habe ein Duo Account mit meinem Bruder. Nun möchte ich auf Family upgraden und noch meine Schwester + Eltern dazunehmen. Meine schwester hat vorher woanders gewohnt und daher istihre a...
Spotify Legend
306 Views
1 replies
0 likes
Trying to join family plan, when putting the address in, I am redirected to a screen saying: There was a problem, please try again later.I have tried on multiple occasions, on different devices, same issue persisting.
Trying to join family plan, when putting the address in, I am redirected to a screen saying: There was a problem, please try again later. I have tried on multiple occasions, on different d...
Moderator
230 Views
1 replies
0 likes
no puedo agregar a un miebro de mi familia a mi plan familiar y vivimos en la misma dirección, y aun tengo libre un puesto para agregarlo
no puedo agregar a un miebro de mi familia a mi plan familiar y vivimos en la misma dirección, y aun tengo libre un puesto para agregarlo
Moderator
280 Views
1 replies
0 likes
I cancelled my premium as my partner has upgraded to family pack and is including me. However I cannot change my country settings from uk to Spain can someone help please.
I cancelled my premium as my partner has upgraded to family pack and is including me. However I cannot change my country settings from uk to Spain can someone help please. 🙏
Casual Listener
331 Views
2 replies
0 likes
Plan: Premium IndividualFree/Premium: PremiumCountry: France My Question or Issue: I had to update my country today from Romania to France, and I used to have the Premium Family account, and now have been downgraded to Premium Individual. When I'm tr...
Plan: Premium Individual Free/Premium: Premium Country: France My Question or Issue: I had to update my country today from Romania to France, and I used to have the Premium Family a...
Moderator
211 Views
1 replies
0 likes
hellowe have a family plan, but my daughter has gone to study in Canada for a year. She has had to change her mobile number there and now SPOTIFY is not working for her. How can she get SPOTIFY back?
hello we have a family plan, but my daughter has gone to study in Canada for a year. She has had to change her mobile number there and now SPOTIFY is not working for her. How can she get SPOTIFY back?
Spotify Star
251 Views
1 replies
0 likes
BuonaseraSpotify mi ha mandato un'email nella quale c'è scritto che mi hanno tolto dall'abbonamento famiglia perché spotify non è riuscito a verificare il mio account.Qulache giorno fa spotify mi aveva mandato un'email dicendomi diverificare il mio a...
Buonasera Spotify mi ha mandato un'email nella quale c'è scritto che mi hanno tolto dall'abbonamento famiglia perché spotify non è riuscito a verificare il mio account. Qulache giorno fa spotify mi...
Visitor
2093 Views
2 replies
0 likes
El día 17/oct/2022 contrate Premium individual y casi al instante lo cancele y contrate premium familiar pero no me aparece que es mi plan por lo tanto no puedo compartir a mi familia
El día 17/oct/2022 contrate Premium individual y casi al instante lo cancele y contrate premium familiar pero no me aparece que es mi plan por lo tanto no puedo compartir a mi familia
Moderator
293 Views
1 replies
0 likes
Have several Playlists, in some playlists the + disappeared hence cannot add songs . What do I need to do ?
Have several Playlists, in some playlists the + disappeared hence cannot add songs . What do I need to do ?
Moderator
257 Views
1 replies
0 likes
I'm on a family plan but my account doesn't have premium, it was working last week but then when I wanted to play music it's not there. I asked my mom and brother and they both still have it, and the website says I'm still on the plan and yet I can't...
I'm on a family plan but my account doesn't have premium, it was working last week but then when I wanted to play music it's not there. I asked my mom and brother and they both still have it, and t...
Moderator
282 Views
1 replies
0 likes
Mi dirección actual es en México en el estado de Michoacán, hace algunos días fui de vacaciones a Estados Unidos y mi esposo cambio su plan Spotify a plan duo entonces me mandó invitación para unirme pero no pude, tal vez por la ubicación que tenía e...
Mi dirección actual es en México en el estado de Michoacán, hace algunos días fui de vacaciones a Estados Unidos y mi esposo cambio su plan Spotify a plan duo entonces me mandó invitación para unirm...
Spotify Legend
259 Views
1 replies
0 likes
Plan FamilyFree/Premium premiumCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.). iOS, Windoews My Question or IssueI have been using Spotify for years and have always a...
Plan Family Free/Premium premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.). iOS, W...
Casual Listener
525 Views
4 replies
0 likes
Earlier this year I was included in my girlfriends family plan and for months now my account has shown as being a free account and not part of her family plan. She sent me another invite but it says that I am only allowed to join someones family plan...
Earlier this year I was included in my girlfriends family plan and for months now my account has shown as being a free account and not part of her family plan. She sent me another invite but it s...
Regular
1025 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have premium family and my daughter is moving to Australia for a year or two. Can she still...
...ave premium family and my daughter is moving to Australia for a year or two. Can she still be under my family premium
Spotify Legend
241 Views
1 replies
0 likes
When my sons play their music, my spotify stops working
When my sons play their music, my spotify stops working
Spotify Legend
317 Views
3 replies
0 likes
Hello, I changed my credit card last month and recently I got an email asking for changing my credit card data. My mother did not know how to do it and she created a new family plan by mistake. My brother and dad joined and after we had seen what she...
Hello, I changed my credit card last month and recently I got an email asking for changing my credit card data. My mother did not know how to do it and she created a new family plan by m...
Spotify Legend
280 Views
1 replies
0 likes
I did by my payment for yearly family plan on October/14/2022 but it still not visible in my account .Anyone please help Me with that
I did by my payment for yearly family plan on October/14/2022 but it still not visible in my account . Anyone please help Me with that
Moderator
237 Views
1 replies
0 likes
