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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I was kicked out from family plan yesterday. Solution with sending a new invitation is not working. No one from Spotify tryied to contact me in the last few weeks in order to confirm my adress. We are using Spotify with my husband and our son. We liv...
When I stop listening and press pause, Spotify starts playing songs in the background which I never selected. It does so only in the background while I am actually not using it. It also changes my downloaded songs selection and switches to Shuffle pl...
Hello I have premium account and my sister is registered living at my moms adres, My question is since she live's here at my adress in the weekends can she then still be a member of the family subscription? since she is my sister in law.
PlanFree/PremiumCountryBrazilDeviceAsus Zenfone 4 and PCOperating SystemAndroid Oreo and Windows 10 My Question or IssueRecently i accepted a invite to a family premium plan, but because of payment issue i got kicked out. After my brother solving the...
Plan Premium Country Czech Republic Device (Macbook Air late 2017, Lenovo B-51, LG G2) Operating System (macOS Mojave, Xubuntu 18.04, Android 6) My Question or Issue I have recenytly start following podcast of Software Engineering Daily. But there is...
PlanPremium Family PlanCountryScotland, United KingdomDevice - the devices we're using Spotify on(iPhone 7's, Samsung Galaxy A3's, MacBook Air, iPad etc.)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have recently...
I’m a long-time user and have had a Premium subscription for a long time. However, I upgraded to a Family account today and was instantly charged the £14.99. I was recently charged £9.99 for my usual subscription, so am confused as to why I have inst...
PlanPremiumCountryfranceDevicesamsung pour le compte family et honor pour ma filleOperating SystemandroidMy Question or IssueHello, I have spotify family. My daughter can not download music with her account. How can she do it?
CountryTurkeyDeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 My Question or IssueI want to buy Premium for Family with my homemades but they're in a trip now. I see on the internet that when you leave home for a long time, your premium will be e...
PlanPremium (family)CountryUKDeviceMacBook pro My Question or IssueHi there, I am an active Spotify Family subscriber, have been for the past few months. I wanted to register to get the Google Home Mini, but when I click on the link that says "Alread...
Bonsoir à toutes et tous,Je découvre ce forum et viens chercher un peu d'aide pour notre souci. Nous venons de souscrire à l'offre "Spotify Famille", nous avions juste Premium auparavant, et il apparait qu'avec cette offre nous avons le droit à une "...
PlanPremiumCountry UK Device(iPhone 8 plus)Operating System(iOS 12.12 Hi, i’m on an individual plan. when upgrading to family plan, does it change billing date? On family plan, how can Spotify tell if they live in same household? I’m interested in fa...
I live in a place that doesn't use the latin alphabet. I signed up a while ago. I have no idea how I wrote my address in latin characters, there are many possibilties as well as abbrevations. I do NOT want to delete my whole account and lose all my d...
Fiz a compra do serviço no dia cinco de março e o valor foi contabilizado nesta data, mas agora, dia 28, a conta foi repetida e fui cobrado novamente.My Question or Issue
PlanFamily PremiumCountryDenmarkDevice(iPhone 7, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueI wan't to cancel my premium. I am on a family plan but am not the owner. Every time i wan't to get off the plan i cancel and it says ...
PlanPremiumCountryUSA Deviceiphone 10, laptopOperating SystemWindows My Question or IssueI want to switch to Premium Family but my wife originally signed up for Spotify through Apple. If she cancels her Apple Spotify account and joins my family accou...
Plan: PremiumCountry: UK I have just purchased Premium for Family and have added my fiancee to the plan. She has an e-mail with a link however what do we do after this point? Do I get her to login in from her device with my email and password?If no, ...
Volevo sapere se è possibile pagare l'account premium for family con il buono 18 appPerché sul sito sembra che si possa fare solo con il premium classico
PlanFamily PremiumDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueI happened to get a Spotify email verification for the family plan, but I did not check the mail and they threw me out of the premium. Now he will not let me v...
PlanPremiumCountryTurkeyDeviceLaptop, SmartPhoneOperating SystemiOS, Android Pie, Windows 10 My Question or IssueHello everyone. Long time Premium user here. I just upgraded to Family account and wanted to share the Spotify Premium with my wife. Howe...