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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My Question or Issue If I upgrade to the family subscription for my younger kids will I, as the account manager, still be able to see their playlists and what they are listening too?
When listening to my account on my speakers, when my dad who is on the family duo account opens up his own account under this plan and plays music through his speaker, my speakers shut off… And vice a versa. HELP
Hi guys, I want to join family plan but our addresses didn't match. difference is that in first account the address is written in US style, but my account can't find it (only EU/SK version of the address). If I ask to change the address, all other me...
PlanPremium Family We have a Premium Family Membership with 3 persons.With 2 persons there is a problem. It is not possible to simultanously listen to Spotify. When one is listening and the other wants to start, it pauses the other member. The playli...
I opened my account in the US. Now I live in EU. I'm trying to set up a Duo Premium account with my son, who lives in my house. Every attempt fails saying "you are trying to set up an account with someone in another country" even though we are puttin...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify account was opened using my e-mail address associated with my internet provider. I...
I have an invitational link and right address, but I cant join because I can't use the right address. Also, for some reason spotify support chat window also broken as **bleep**, dissapears after ~10 minutes(????).I have the mail address of owner of f...
Hello everyone, I just signed up for Duo Premium, confirmed my address, invited my wife to join, put in the same address, and Spotify is saying it won't accept my wife because we aren't living at the same address. What is going on!? I restarted her p...
My Question or IssueI have just upgraded to a family membership and am trying to add family members. I get past Point 1. (which is the upgrade)Point 2. asks for your address - just freezes......NO RESPONSE AT ALL and won't let me go back or forwards ...
Trying to add address to my premium family account, so i can add family members, without success.When I enter the address it comes in the addresses dropdown, i select it and then click find address, and it brings up my full address.I then click confi...
Has anyone had this problem? Was there a fix to reactivate Spotify family on my email? I will have the family plan creator delete my account and resend a link to see if that works
Plan: Premium FamilyCountry: USA Device: MacBook Pro 2020 (?) My Question or Issue: My Mom is a member of my family plan, but recently her computer wiped itself and so now her logins and passwords are all gone. She can't remember her username or pass...
PlanFamily Premium CountryUSA DeviceAll Operating SystemAll My Question or IssueI tried turning on the explicit filter to see if it would work. It did, but now I cannot turn it off again. I go into Manage your Family Plan, click on the account I want...
I have my personal premium account. But my family has now made a premium family account, and I want my account under theirs.How can I do this?How do they invite me?
I have changed my premium family subscription payment to Switzerland where I now live and I've invited my family who has set up swiss accounts, but It keeps coming back to them saying they don't live at the same address. Spotify won't seem to let me ...
PlanFamilyCountryCanada My Question or IssueIs there a way to remove a family member, but let them keep their Spotify account with their playlists? They would start their own Student account.
Hi:I’m trying to pay may debt an return to my New Family plan but the Spotify platform won’t charge my cardsI've been trying with different payment methods but nothing happen.Might you help me?Thanks in advance
Hola, Soy de Argentina y quiero subscribirme al plan premium o familiar usando mi tarjeta de credito prepaga Payonner pero tengo un problema que al ingresar la tarjeta me dice que el pais de la tarjeta no coincide con el pais seleccionado y cuando se...
Hello. Both me and my boyfriend have separate Premium accounts. I would like to know if we can switch to Family and BOTH keep our playlists.Thanks in advance for clarification.
I have a Premium Family plan, and I want to purchase a second Family plan - but don't see an option to do this. (I'm in Israel). Do you know if I can purchase a second Family plan?