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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi! I purchased a premium for family subscription and invited my dad, aunt and sister. The invitations worked no problem for my aunt and sister but refuses to work for my dad. We've already tried sending the invite to different emails, using the Rede...
Hi there, I have just signed up to Spotify Family and have sent invites to family members. The premium accounts are working fine for me and my family. However, the issue I have is that I inadvertantly typed in a family members name as the owner name ...
Hello people, I changed my plan from Premium to Family Premium. But when someone listens music on spotify my last listened song changes everytime (its not changing in the meantime) and their search also shows on my search area. Because of that my wee...
My account is suddenly in "free modus" but I payed for premium family!!!And I can only make contact with a form which is very difficult to find. And noiw I have to ask a "communitie" about this.... Really really weird and customer unfriendly.
I have family premium tried adding my husband with the invite code but it not working please help
Hello, I got some problem I just can't solve. I used to use for few months my own premium subscription and then decided to get family subscription. In category subscriptions in my profile I am assigned to family subscription but I still paying for "n...
I payed for family account for a month and cancelled my subscription for it but still payed £14.99 for the month and it isn't working and the month isn't up ? Only bought it 2 days ago
Sending invitation and my daughter accepts. Nothing happens. We interiör each other egen playing. ne of the below information is required. However, the more you provide the easier it will be for us to try and help. Country Sweden My Question or Issue...
I live on the same address as the other people on my family account but i got kicked out and can't join the premium account anymore?
so my spotify premium for family had a billing isue and prompted me to switch my credit card. i hit the link in the app, it opened a dialog for me to enter another card, which I did, and it said it was fine, except it only renewed premium and cut off...
PlanFamily PremiumCountry USA My Question or Issue:Over the last week every time I turn around I've got either my husband or 14 year old peeved b/c spotify has decided to take them off my family plan list. What gives? I have 4 people in my family pla...
PlanPremium FamilyCountryAustralia DeviceSamsung Galaxy S7 Edge and S8 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just signed up for Premium Family. My daughter and I had separate paid accounts. Will those acco...
So I have a family account, and my wife and I both have logins. Alexa will only use "her" spotify account, which it announces when playing from Spotify, but if she's using Alexa at home, I can't use it in the car or at work. Why don't they work like ...
PlanPremiumCountry IsraelDeviceSamsung Galaxy 9 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Family plan Israel
I am on Australia on holidays (I'm from Spain) and my brother created a "Family" Plan. He sent me the invitation but I can't join it because I am on holidays on Australia. I don't understand why I can't access, I am his brother, we are family and I a...
PlanFreeCountry ItalyDeviceiPhone 7, Macbook ProOperating SystemiOS 10 (Sierra) My Question or IssueFor one year I was not living with my family and I switched from Family to Premium subscription (around April 2017). Now we are living together again,...
Olá, quero assinar o plano familiar, pórem meu marido tem uma conta premium de 16,90 gostaria de saber se eu convidando ele para o meu plano familiar essa fatura dele de 16,90 é cancelada e só pagamos os 26,90 do plano familiar ou ele continua pagand...
HelloSo i have this kind of problem. That one of my family member entered our previous aadress. For little time she had premium and then it dissapeard. I asked her what happend, and she said it asked again same thing like in the beginning. She re-ent...
hello, me and my family are moving a lot in the country and the problem is i dont remember which address i used while signing up for family spotify. Is there a chance for me to learn about the address i used? because suddenly my parenta got out of th...
My family and I have a Family Plan and we recently change the credit card for paying it and it got us all out of the plan, receiving an email that Spotify can't verify our address...we tried receiving the nvitation again but it doesn't work