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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Problems joining the family account...this sucks. It was working fine and suddenly it got cut.
My husband recently created a family account for the both of us. He had premium and I had the free version. I accepted the family plan through the email that he sent me to join and I entered my email that I previously used. It said I was now on the f...
My daughter goes off to college at the end of August. What happens to the family plan when she is no longer at my address. Do we have to advise Spotify?
I have recently upgraded my account to Pemium for Family. When I click the button to add or remove members, I only get to a black page. There is no possibility to send an invite to someone.
I signed up for Spotify family and I am paying for regular Spotify and family for months now!! Why?
Have had a premium for family account for a while. Trying to add another account. When I go to that page, it's blank. "Send Invite" doesn't show up.
PlanPremiumCountry USADevice Operating System My Question or Issue My family has recently gottent the family plan and are trying to add me to the account. However, I am not recieving any of the invites. Please help!
Hello, i just saw i payed 15 euro for a monthly subscription (after the trial from 3 months from 1 euro), so i have premium family. I didn’t know that, so my question is; can i change spotify family to a normal spotify premium account?Plan: PremiumCo...
PlanPremiumCountry SingaporeDevicemy device - iPhone 8+her device - Samsung galaxy S8+ My Question or Issue My family member just got disconnected from my family bundle recently and when we tried to reconnect her to the bundle, it always show up as a...
Hi. Why doesn’t my premium for family work? It seems it works for my wife and kids but not my own account. My username is Lillarvid-Se or mail lillarvid@gmail.com. The payment has went through. Regards, Marten Arvidsson
hola que tal? hace unos minutos un familiar mio compro el plan familiar y me agrego y yo acepte, pero a la hora de querer iniciar secion en mi spotify celular no me deja, y tampoco me deja escuchar canciones desde mi computadoraGracias
How many days do we have to wait before the invated famuly members recive invitations and can start using their sub-accounts.
Hi, I was wondering whether it is possible for me to switch from a family account to a student account, but keep the family account intact. I am the owner of the account, but want to make use of the spotify + headspace student bundle. What do I need ...
Hola Tengo un plan familiar con mi familia y los habéis echado a todos. Todos vivimos en la misma casa pero veo que eso ustedes no lo veis. ¿Qué hago?
PlanPremium 3 months subscriptionCountry Philippines Device LG G6Operating System Android My Question or IssueMy husband requested me to subscribe his mobile with spotify. He's currently out of the country. How will i do that for him?
PlanFamily Countrycanada I phone 6s My Question or Issuefamily plan doesn’t work it’s exactly the same as premium but only one person can listen at a time and I feel like I am not getting what I am paying for and emails are not received also I have b...
I was charged for premium $9.99 on the 3rd and then I was charged again $14.99 for family premium Why was I charged twice? I have the family premium.
Hello good day. I registered and paid twice for a family premium. The amount has been deducted already twice on my CREDIT accnt. Yet as i log in on my spotify accnt still its on free mode. When does my spotify accnt will be change to family premium s...
I have a Premium for Family account with 4 members (me, spouse, 2x teenage kids). All live in the same house. We were recently traveling on vacation and my two kids were disconnected from the Premium account. I have now reinvited both disconnected me...
PlanTRYING TO BE FAMILYCountry TURKEYDevice(iPhone 7)Operating System(iOS 10) My Question or Issue For 2 months or so I got kicked out and couldn't join the family plan that my wife(!!!) started. Each time I was trying to log into family plan it did ...