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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Plan Premium Family Country Malaysia My Question or Issue My account is under malaysia credit card. Although all of my family are staying in singapore but we still always go back malaysia. we are using the spotify account in singapore few month witho...
All codes sent to add members but none work message says code is not valid contact customer services ? Have canceled & resent but still doesnt work very frustrating ! Please help !
I have had premium for a couple months now, and today i upgraded to family so my mom, dad and sister could join my plan as well. My dad and sister were added just fine, but everytime I try to add my mother to the plan i get an error 600. I have tried...
Hi everybody,I have premium family and send invitations to family members. They received the "Spotify family invitation mail". When they click on: "Use this site to register" they either:enter in my administrator account where they can not open-up th...
When i got email with invititation from my BF(we're living together). Pressing invitation filling form, and then red error "You can not join this plan Premium for family."I am asking why?
PlanPremium FamilyCountry MalaysiaDeviceIphone 6s, Samsung Galaxy Note 5, iPhone XOperating SystemiOS 11 and Android 7.11 My Question or Issue I forgot my house address and i can't add my brother into my family account. Please help me out thanks !
PlanPremium Family (at least, it used to be Premium Family)CountryIndonesia My Question or IssueGreetings! I just got downgraded from Premium Family to Spotify Free because I didn't have the chance to verify my account. Spotify initially gave me 7 da...
PlanPremiumCountry Dominican RepublocDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue I have a Premium account and I want to change it to a Family Premium one. Will it change from one to another or will both be charged?
PlanPremium/familyCountry Uk/USOperating SystemIphoneX ios11.4.1 My Question or Issue Moved from US to uk, changed payment method. Tried to change the address and did halfway through. Now I have Country UK but US post code that I can’t change. Theref...
My Question or Issue hi myself and 5 of my friends began renting a house and decided to activate a family plan the issue I’m having is we are all active on the family plan yet each of the other 5 members are still being charged for their account indi...
PlanPremium (Family)CountrySingapore My Question or IssueAwhile back, I added my parents into Spotify under my family premium account. They keyed in the correct address but eventually got kicked out. Now I'm trying to add them back in but they can't....
Hi! I am having trouble joining the familiy premium account. I have received the invitation email multiple time and tiped in all the right information but as soon as I click the ok button I get the notification that I cannot join the family account. ...
Ik ben uitgenodigd om **bleep** te nemen aan een family account van spotify premium. Echter ontvang ik geen uitnodigingsmail.-ik heb al bij de ongewenste en spammails gekeken.-de uitnodiging is al een aantal keren opnieuw verzonden.-de uitnodiging is...
PlanPremiumCountryUnited States DeviceallOperating Systemall My Question or Issue Family Premium kicked an account off that resides in my household. When trying to reinvite them to the plan, it won't allow them to add their account. Please advise.
PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue My partner shifted from using a solo subscription to a family subscription because i was intrested in using the platform. However i am not recieving the invite mail.I hav...
I have a Family plan in Austria, where I had my family as "sub accounts". After I replaced my credit card, all my family members got messages saying their address couldn't be verified. I live in the same place for 4 years, I doubt that Spotify has my...
PlanFreeCountry UK Device Operating SystemAndroid Oreo My Question or IssueHi I have paid for Family Premium through my PayPal on 26th July but it still says waiting for Spotify to authorise. Can you advise me on how long it usually takes? Thank you.
My Question or Issue My account was hacked so I changed all details and restarted a Family account but now my daughter can not use her account on my family pack age
My Question or Issue I have sent a family invite to my daughter. She is able to accept it and goes to the page to enter the address but the submit button does not change colour and let her join. Any ideas?
Oi! Eu estou no plano família do meu noivo, nós moramos juntos na casa dos pais dele. Até aí tudo bem, mas por 3 vezes eu e os pais dele fomos excluídos do plano família. Dessa última vez eu recebi o e-mail para confirmar meu cep e confirmei o meu e ...