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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134988 Views
  • 32 replies
  • 8 likes
  • 134988 Views
  • 32 replies
  • 8 likes

Spotify familia

Ola, bom dia... eu moro na France et tenho um filha sue mora no Brasil, eu queria fazer o plano familia, mas pelo jeito, minha filha nao vai poder utilizar, pois ela nao mora no mesmo teto que eu... o que fazer?

  • Newbie
  • Ola, bom dia... eu moro na France et tenho um filha sue mora no Brasil, eu queria fazer o plano familia, mas pelo jeito, minha filha nao vai poder utilizar, pois ela nao mora no mesmo teto que eu... ...
  • Bittencourt
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Problema no plano família

Boa noite! Sou titular do plano família, inclui meu irmão no plano e ele ficou o período conseguindo usar, porém ele não está conseguindo logar pelo meu plano mais. Está aparecendo que ele não pode fazer parte dessa conta premium, teria condição de o...

  • Newbie
  • Boa noite! Sou titular do plano família, inclui meu irmão no plano e ele ficou o período conseguindo usar, porém ele não está conseguindo logar pelo meu plano mais. Está aparecendo que ele não pode f...
  • Bittencourt
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

problemas de ativaçao da conta premium

Eu ja paguei o boleto porem nao esta ativando minha conta premium, gostaria de alguma solução pra isso

  • Newbie
  • Eu ja paguei o boleto porem nao esta ativando minha conta premium, gostaria de alguma solução pra isso 
  • Bittencourt
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • d
  • 382 Views
  • 1 replies
  • 0 likes

Can't sign up new user

I'm trying to sign up my kid on my family plan, but when I enter his info on the website and do the annoying captcha thing, I get a spinning "working" circle that just sits there forever. When I try through the Android app, I get an error that says "...

  • Newbie
  • I'm trying to sign up my kid on my family plan, but when I enter his info on the website and do the annoying captcha thing, I get a spinning "working" circle that just sits there forever. When I t...
  • prforeman
  • Casual Listener
  • 37881 Views
  • 31 replies
  • 0 likes
  • Premium
  • 37881 Views
  • 31 replies
  • 0 likes

Superuser Contribution I'm not able to accept Spotify family invite

I've been using Spotify for over 2 years now. Since all my friends in my flat use Spotify, we decided to get Spotify Family premium subscription. I've been in it for a month now, I came to another country for vacation and when I checked Spotify it lo...

  • Casual Listener
  • I've been using Spotify for over 2 years now. Since all my friends in my flat use Spotify, we decided to get Spotify Family premium subscription. I've been in it for a month now, I came to another c...
  • Lill-Evy
  • Newbie
  • 724 Views
  • 3 replies
  • 0 likes
  • 724 Views
  • 3 replies
  • 0 likes

Superuser Contribution I just upgraded from premium to family

I added a family member and they confirmed from email. There was no way to setup the acount from the confirmation. I now have my family member with a free account and get get them added to family account? How do you get a family member added new. How...

  • Newbie
  • I added a family member and they confirmed from email.  There was no way to setup the acount from the confirmation.  I now have my family member with a free account and get get them added t...
  • user-removed
  • Not applicable
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se verifico mi dirección.

Hola! Mi mamá compró el paquete familiar me mando la invitación y pude acceder, hoy me llego un correo donde me avisan que ya no tengo premium porque no se verifico mi dirección que debo hacer?

  • Newbie
  • Hola! Mi mamá compró el paquete familiar me mando la invitación y pude acceder, hoy me llego un correo donde me avisan que ya no tengo premium porque no se verifico mi dirección    que de...
  • user-removed
  • Not applicable
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Spotify premium not working on iphone

So i recently joined a family plan (probably sometime last month) and i ran it on both my laptop and phone, but for some reason i went to listen on my phone today and premium is gone, i can’t listen offline, no unlimited skips, etc. If anyone could h...

  • Newbie
  • So i recently joined a family plan (probably sometime last month) and i ran it on both my laptop and phone, but for some reason i went to listen on my phone today and premium is gone, i can’t l...
  • Luke
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Family premium

Hey! I have a question. We’ve been trying to send an invitation to the mail of one of the members, but the thing is, that we’ve already send 3 invitations, and none of them appear in the mail of the person invited. What should we do?

  • Newbie
  • Hey! I have a question. We’ve been trying to send an invitation to the mail of one of the members, but the thing is, that we’ve already send 3 invitations, and none of them appear in the mail of the ...
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Problemas con Plan Familiar Premium

Mi hermano fue sacado del plan familiar y al momento de ingresar a su correo y darle en "verificar tu cuenta" no nos da ninguna solucion, solo nos lleva a spotify familiar sin dejarnos verificar.

  • Casual Listener
  • Mi hermano fue sacado del plan familiar y al momento de ingresar a su correo y darle en "verificar tu cuenta" no nos da ninguna solucion, solo nos lleva a spotify familiar sin dejarnos verificar. &n...
  • ram372
  • Newbie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Changing music preferences

Hi, I have family premium but my son has used my account accidentally instead of his own account and now I have all his punk music choices in my daily music...... Can you please delete all my preferences so I can start from scratch again ? Many thank...

  • Newbie
  • Hi, I have family premium but my son has used my account accidentally instead of his own account and now I have all his punk music choices in my daily music......  Can you please delete all my p...
  • MattSuda
  • Spotify Star
  • 3565 Views
  • 1 replies
  • 0 likes
  • 3565 Views
  • 1 replies
  • 0 likes

Family on Alexa

We have a family account (me and my husband each have an account). When my kids listen to Alexa at home they take over my account while I’m at work. How do I keep this from happening?

  • Newbie
  • We have a family account (me and my husband each have an account). When my kids listen to Alexa at home they take over my account while I’m at work. How do I keep this from happening? 
  • MattSuda
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Can't add family member - Error: wrong address

Even though my wife is putting in our correct address in the email to join our family plan it still states she is putting in the wrong address. Can someone please help with this? The help contact page is currently down so I can't contact Spotify dire...

  • Newbie
  • Even though my wife is putting in our correct address in the email to join our family plan it still states she is putting in the wrong address. Can someone please help with this? The help contact p...
  • MattSuda
  • Spotify Star
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Family Plan Problem

Good Evening, So my husband has just invited me to his Family Plan, since we live together in his parents house, and i just mistyped the city name and it didnt work. Now he sent me the invitation again and it isnt working, how to solve it? Thanks

  • Newbie
  • Good Evening,   So my husband has just invited me to his Family Plan, since we live together in his parents house, and i just mistyped the city name and it didnt work. Now he sent me the i...
  • MattSuda
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Domanda su Abbonamento Family

Ciao a tutti, ho un dubbio...volevo fare un abbonamento Family con la mia famiglia.Solamente che per motivi di lavoro io che sono colui che creera' l'account family andro' all'estero per circa 8 mesi (londra). Potro' comunque usufruire dell'account f...

  • Newbie
  • Ciao a tutti, ho un dubbio... volevo fare un abbonamento Family con la mia famiglia. Solamente che per motivi di lavoro io che sono colui che creera' l'account family andro' all'estero per circa 8...
  • raffagood
  • Newbie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family account disconnected

Hello. 4 of us are on a premium family account. But we keep getting kicked out. In turn. Why does this happen? Thank you.

  • Newbie
  • Hello. 4 of us are on a premium family account. But we keep getting kicked out. In turn. Why does this happen? Thank you. 
  • SergioDavid
  • Roadie
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution account famiglia

non capisco perchè sia al primo che al secondo rinnovo sono stati tolti tutti i membri che avevo invitato nel piano famiglia.qualcuno può aiutarmi?

  • Newbie
  • non capisco perchè sia al primo che al secondo rinnovo sono stati tolti tutti i membri che avevo invitato nel piano famiglia. qualcuno può aiutarmi?
  • SergioDavid
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Öğrenci indirimi için ücret alındı fakat üyelik gerçekleşmedi

Öğrenci indirimi için başvuruda bulundum, 6,99 ücretlendirme yapıldı.Belgelerimi göndermiş olmama rağmen premium üyeliğim gerçekleşmedi.Acilen yardım istiyorum !

  • Casual Listener
  • Öğrenci indirimi için başvuruda bulundum, 6,99 ücretlendirme yapıldı.Belgelerimi göndermiş olmama rağmen premium üyeliğim gerçekleşmedi.Acilen yardım istiyorum !
  • SergioDavid
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscription problem

I upgraded from premium to family bout 1 week ago. have invited my partner but it just says invite pending. she isnt getting invites, in mail or junk. anybody have this trouble?

  • Newbie
  • I upgraded from premium to family bout 1 week ago. have invited my partner but it just says invite pending. she isnt getting invites, in mail or junk.  anybody have this trouble?
  • SergioDavid
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • kris
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

No me pidieron una direccion al contratarlo, entonces no sè còmo quedo mi direccion o como darsela a las demas personas que viven conmigo.

  • Casual Listener
  • No me pidieron una direccion al contratarlo, entonces no sè còmo quedo mi direccion o como darsela a las demas personas que viven conmigo.
  • felipevarggas
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes