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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 167215 Views
  • 32 replies
  • 9 likes
  • 167215 Views
  • 32 replies
  • 9 likes

Where can I see the exact adresse for family premium?

Hi It looks like if the way to enter the adresse has to be exactly the same.Where can I see the adresse that I enter when I made the inscription for family premium?

  • Casual Listener
  • Hi    It looks like if the way to enter the adresse has to be exactly the same. Where can I see the adresse that I enter when I made the inscription for family premium?
  • Tom
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

We couldn't confirm that you live at the same address as the main account holder.

Something has chanegd withthe Spotify setting.Both my daughters were part of the family subscription. Now they have been disabled..I activated the email Spotify has sent, but a message comes up We couldn't confirm that you live at the same address as...

  • Visitor
  • Something has chanegd withthe Spotify setting. Both my daughters were part of the family subscription. Now they have been disabled.. I activated the email Spotify has sent, but a message comes up&n...
  • Tom
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Family Premium connection

Hello. I have sent an family premium link to my daughter...but when she tries to connection, she cant...we have tried several times, but we cant...I did the same to my son, and there was no problem. is there a way you can just fix this ?really appric...

  • Casual Listener
  • Hello.   I have sent an family premium link to my daughter...but when she tries to connection, she cant...we have tried several times, but we cant... I did the same to my son, and there was n...
  • Renatzf
  • Newbie
  • 436 Views
  • 5 replies
  • 0 likes
  • 436 Views
  • 5 replies
  • 0 likes

Family premium

I've recently signed up to the premium family. We have all created our own playlists but basically only one person at a time can play their music because if I log on using a different device then it comes up with the music the other person is listeni...

  • Newbie
  • I've recently signed up to the premium family. We have all created our own playlists but basically only one person at a time can play their music because if I log on using a different device then i...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

can't join the family premium

i have ended a family premium and now i want to join another family premium with other people. after i recieved the invitation and sent the address, the system showed that i can't join because i have joind two subscriptions in past 12 months. how can...

  • Visitor
  • i have ended a family premium and now i want to join another family premium with other people. after i recieved the invitation and sent the address, the system showed that i can't join because i h...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aile üyeliği ödeme sorunu

Merhaba, aile üyeliği ödemesi yapamıyorum 7-8 aydır kullanıyorum fakat söyle bir hata alıyorum ödeme kısmında

  • Newbie
  • Merhaba, aile üyeliği ödemesi yapamıyorum 7-8 aydır kullanıyorum fakat söyle bir hata alıyorum ödeme kısmında 
  • Aichel
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Familiar

Boa tarde.Meu plano é o premium família, do qual somente minha irmã participa. Sendo que todo mês a assinatura dela cai, e eu não consigo adicioná-la novamente, e todo mês ela tem que criar um e-mail diferente pra que eu a adicione, senão não consegu...

  • Newbie
  • Boa tarde. Meu plano é o premium família, do qual somente minha irmã participa. Sendo que todo mês a assinatura dela cai, e eu não consigo adicioná-la novamente, e todo mês ela tem que criar um e-ma...
  • Aichel
  • Roadie
  • 396 Views
  • 3 replies
  • 1 likes
  • 396 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problema em Aceitar convite de plano familiar

Ganhei um convite familia e aceitei, mas meu Sportify não e familia ainda, como faço? Uso a mesma conta que me enviaram o convite. Me ajudem por favor.Meu e-mail: juliogrimes2013@gmail.com

  • Visitor
  • Ganhei um convite familia e aceitei, mas meu Sportify  não e familia ainda, como faço?  Uso a mesma conta que me  enviaram o convite. Me ajudem por favor. Meu e-mail:  juliogrime...
  • Aichel
  • Roadie
  • 549 Views
  • 1 replies
  • 0 likes
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Établissement non reconnu

Bonjour, Je suis étudiante mais spotify ne reconnaît pas mon établissement, je suppose que c'est parce que c'est un lycée. Pourtant je porte bien le statut d'étudiante, mais étant en apprentissage, je n'ai pas réellement de portail comme les autres u...

  • Newbie
  • Bonjour, Je suis étudiante mais spotify ne reconnaît pas mon établissement, je suppose que c'est parce que c'est un lycée. Pourtant je porte bien le statut d'étudiante, mais étant en apprentissage, j...
  • Aichel
  • Roadie
  • 1948 Views
  • 1 replies
  • 0 likes
  • 1948 Views
  • 1 replies
  • 0 likes

Solved!! Family Premium Subscription - Tab Doesn't Provide Invite Page

Just paid my $130 for one year of Spotify Family Premium.Logged in, clicked on "Premium for Family" on left side of page so I could send invites.Instead, it re-directed me to "https://www.spotify.com/us/family/", asking me to subscribe again. PLEASE ...

  • Casual Listener
  • Just paid my $130 for one year of Spotify Family Premium. Logged in, clicked on "Premium for Family" on left side of page so I could send invites. Instead, it re-directed me to "https://www.spotify...
  • gg3492
  • Casual Listener
  • 980 Views
  • 2 replies
  • 0 likes
  • family premium problem
    invite
  • 980 Views
  • 2 replies
  • 0 likes

Superuser Contribution NO PASO MI TARJETA

Buen día, tuve un inconveniente con mi tarjeta y hasta el viernes se podrá realizar el pago, sin embargo, no veo una opción para volver a hacer el cargo en esa misma tarjeta, solo me manda a una pantalla para el cambio de trajeta (que por cierto no q...

  • Newbie
  • Buen día, tuve un inconveniente con mi tarjeta y hasta el viernes se podrá realizar el pago, sin embargo, no veo una opción para volver a hacer el cargo en esa misma tarjeta, solo me manda a una pant...
  • Aichel
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution cambio de premium a familiar

el día de ayer me cargaron el pago de premium y me quiero pasar al familiar este mes me cobran las 2 veces? porque me aparece que si quiero hacer el cambio son 149 pesos, y apenas ayer pague los 99 del mio.

  • Newbie
  • el día de ayer me cargaron el pago de premium y me quiero pasar al familiar este mes me cobran las 2 veces? porque me aparece que si quiero hacer el cambio son 149 pesos, y apenas ayer pague los 99 d...
  • Aichel
  • Roadie
  • 4530 Views
  • 1 replies
  • 0 likes
  • 4530 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ingresar a Plan Familiar, dice que ya pertenezco a uno

Mi hermano me envió una invitación a su plan familiar, pero al activar el código de invitación me dice que no puedo ingresar al Plan Familiar porque ya pertenezco a uno, no se que hacer.

  • Newbie
  • Mi hermano me envió una invitación a su plan familiar, pero al activar el código de invitación me dice que no puedo ingresar al Plan Familiar porque ya pertenezco a uno, no se que hacer.
  • Aichel
  • Roadie
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sending an invite on pemium family

I am trying to send an invite off my dads family account to my email so i am able to use the account but the emails wont send to my email address i have tried it on afew different phones and yet an email from spotify saying i have been invited will n...

  • Newbie
  • I am trying to send an invite off my dads family account to my email so i am able to use the account but the emails wont send to my email address i have tried it on afew different phones and yet an e...
  • Aichel
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution I really hate Spotify

Se me hace una reverenda jalada que te saquen del plan familiar si las direcciones no coinciden, i mean, si me mudé solo por eso te sacan? Son una mierda Spotify! Daré de baja y cancelaré la suscripción.

  • Newbie
  • Se me hace una reverenda jalada que te saquen del plan familiar si las direcciones no coinciden, i mean, si me mudé solo por eso te sacan? Son una mierda Spotify! Daré de baja y cancelaré la suscripc...
  • Aichel
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo añadir gente a mi plan familiar

tengo problemas para meter gente en mi plan familiar; he metido a una persona sin problemas; poniendo la misma direccion y todo pero a las otras personas no puedo meterlas (aclaro que antes estas personas estaban en mi plan familiar) pero como hubo u...

  • Regular
  • tengo problemas para meter gente en mi plan familiar; he metido a una persona sin problemas; poniendo la misma direccion y todo pero a las otras personas no puedo meterlas (aclaro que antes estas per...
  • Aichel
  • Roadie
  • 578 Views
  • 1 replies
  • 0 likes
  • Familiar
    trouble
  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familar Premium

He presentado problemas con mi cuenta, ya que el sistema no puede comprobar que realmente recido donde mismo. El problema aquí es que las demás cuentas suscritas si reciben los beneficios menos la mía. Gracias por su atención y espero puedan solucion...

  • Newbie
  • He presentado problemas con mi cuenta, ya que el sistema no puede comprobar que realmente recido donde mismo. El problema aquí es que las demás cuentas suscritas si reciben los beneficios menos la mí...
  • Aichel
  • Roadie
  • 554 Views
  • 1 replies
  • 0 likes
  • cuenta
    PROBLEMAS
  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution cuenta familiar

Dieron de baja la cuenta de mi hermano del plan familiar y al querer recuperarla colocando nuestro domicilio dice que no coincide con la del itular que soy yo, no eniendo por qué, quizas si algun dato como un guion o poner DF en lugar de ciudad de mé...

  • Newbie
  • Dieron de baja la cuenta de mi hermano del plan familiar y al querer recuperarla colocando nuestro domicilio dice que no coincide con la del itular que soy yo, no eniendo por qué, quizas si algun dat...
  • Aichel
  • Roadie
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium for family

Hi team,I have a problem with this premium for family.My account was created with Facebook so I never put an adress, but now with yours new policy to confirm with my family members, they cannot agree because the adress dont match.I need to resolve th...

  • Casual Listener
  • Hi team, I have a problem with this premium for family. My account was created with Facebook so I never put an adress, but now with yours new policy to confirm with my family members, they cannot a...
  • Aichel
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family account - account to verify

Hi, i received a strange message that the premium family account will be disconnected if the 5 sub account will be not confirmed in 7 days. What i have to do? is more than 1 year that we are with Spotify without any problem.username: scipione_familyP...

  • Regular
  • Hi, i received a strange message that the premium family account will be disconnected if the 5 sub account will be not confirmed in 7 days. What i have to do? is more than 1 year that we are with S...
  • scipione_family
  • Regular
  • 1058 Views
  • 6 replies
  • 0 likes
  • 1058 Views
  • 6 replies
  • 0 likes