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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Cześć, jakiś czas temu zdecydowałem się na usunięcie konta z facebook'a,
zapomniałem, że mam je połączone ze spotify, tym samym będąć
założycielem subskrypcji rodzinnej, jak uzyskać dostęp do zarządzania
listą osób tak by móc dodać swoje nowe konto z...
Hola! Mis compañeros de piso y yo estamos pensando en contratar el
Premium familiar, pero mi problema es que entro y salgo del país
regularmente por motivos de trabajo y me gustaría saber si podría seguir
usando este tipo de abono durante mis estanci...
Hola! Mis compañeros de piso y yo estamos pensando en contratar el Premium familiar, pero mi problema es que entro y salgo del país regularmente por motivos de trabajo y me gustaría saber si podría s...
Bom dia. Eu e alguns membros da minha família temos o plano premium e do
nada alguns de nós não fazemos mais parte do plano. Quando enviamos
convites e preenchemos nosso endereço, ele informa que o endereço não
confere. O que posso fazer? O estranho ...
Bom dia. Eu e alguns membros da minha família temos o plano premium e do nada alguns de nós não fazemos mais parte do plano. Quando enviamos convites e preenchemos nosso endereço, ele informa que o e...
I got the invitation to join premium for family from my brother, but
everytime i input the same address as my bro, its said that it can't
verify the address. How to solve this problem ?
I got the invitation to join premium for family from my brother, but everytime i input the same address as my bro, its said that it can't verify the address. How to solve this problem ?
My cousin recently started a family plan and wanted me to join, however
I had my own family plan that was active. I cancelled the active family
plan and click to accept my cousin's invitation to join his family plan
but comes up with an error page sa...
My cousin recently started a family plan and wanted me to join, however I had my own family plan that was active. I cancelled the active family plan and click to accept my cousin's invitation to j...
I'm haveing trouble sending a invite link to a family member at gmail.
The member did get the invite link even after I sent it multiple times.
It is not in his spam folder as well. Thank You
I'm haveing trouble sending a invite link to a family member at gmail. The member did get the invite link even after I sent it multiple times. It is not in his spam folder as well. Thank Y...
Hi my family members were disconnected from premium family for no
reason. Now i tried to invite them and the answer is that they have non
right because thy don't leave with me. My account is fabiocatalano
Hi my family members were disconnected from premium family for no reason. Now i tried to invite them and the answer is that they have non right because thy don't leave with me. My account is fabiocatalano
I have signed up for Spotify Premium Family and trying to add my two
daughters who do not have accounts. When I try to register them from the
invite they have received in their email, the registration does not
complete. I am left with a spinning whee...
I have signed up for Spotify Premium Family and trying to add my two daughters who do not have accounts. When I try to register them from the invite they have received in their email, the r...
Eu comprei a conta premium para usar junto com minha esposa. Ela foi
convidada e sua conta consta como premium. Mas por várias vezes ela
tenta usar alguma função da conta premium ( como por exemplo a opção de
musica randomica) e aparece uma mensagem ...
Eu comprei a conta premium para usar junto com minha esposa. Ela foi convidada e sua conta consta como premium. Mas por várias vezes ela tenta usar alguma função da conta premium ( como por exemplo a...
Hi, I have my Spotify account running on my iPhone and Sonos connect:amp
(the same account). I've just subscribed to Family Premium - I wanted to
be able to listen music on my phone and on Sonos simultaneously (while
I'm at work and my wife is at hom...
Hi, I have my Spotify account running on my iPhone and Sonos connect:amp (the same account). I've just subscribed to Family Premium - I wanted to be able to listen music on my phone and on Sonos s...
Hola el día de hoy 23/8/17 he tratado de contratar el premium familiar,
intenté con la de débito y crédito y me apareció empezar premium
seleccione empezar y no cambio nada en mi cuenta ni App, no me parece q
soy premium llene losRequisitos de inform...
Hola el día de hoy 23/8/17 he tratado de contratar el premium familiar, intenté con la de débito y crédito y me apareció empezar premium seleccione empezar y no cambio nada en mi cuenta ni App, no me...
Hola, contrate el servicio premium familiar, y conecte a todos los
miembros de mi casa, pero al momento de querer poner a mi hermana, no
puedo porque me dice que no pueden verificar que viva en mi misma
dirección, que puedo hacer?
Hola, contrate el servicio premium familiar, y conecte a todos los miembros de mi casa, pero al momento de querer poner a mi hermana, no puedo porque me dice que no pueden verificar que viva en mi mi...
Hiwe work in a clinic, and have several treatmen rooms where we would
like to play different tunes. Can we use the Family account for
that?Thank you Laura
Hi we work in a clinic, and have several treatmen rooms where we would like to play different tunes. Can we use the Family account for that? Thank you Laura
Hello, i need help!The last months I lived together with my ex boyfriend
and now I live together with my brother. We want to use Spotify family
but I can't invite him bc the account uses the old adress from my ex
boyfriend.How can I change it or invi...
Hello, i need help! The last months I lived together with my ex boyfriend and now I live together with my brother. We want to use Spotify family but I can't invite him bc the account uses the o...
Sorry I got spotify for a long timeI really need to switch it to premium
but unfortunately b.c. of my country and some problems like credit card
and that I really don't know what to do!Are there any solutions?
Sorry I got spotify for a long time I really need to switch it to premium but unfortunately b.c. of my country and some problems like credit card and that I really don't know what to do! Are there ...
I have our spotify family premium account for around half a year, but
all of a sudden it stopt working. I did not get any message of Spotify
why. How can i fix it?
I have our spotify family premium account for around half a year, but all of a sudden it stopt working. I did not get any message of Spotify why. How can i fix it?
Hej!Jag har ett family-konto Premium men helt plötsligt har det slutat
funka. Det är som om kontot inte fattar att jag har premium så
funktionerna är begränsade.Och ja, vi har betalt och är skrivna på samma
adress.Ett mycket irriterande problem för j...
Hej! Jag har ett family-konto Premium men helt plötsligt har det slutat funka. Det är som om kontot inte fattar att jag har premium så funktionerna är begränsade. Och ja, vi har betalt och är s...
HelloSpoitfy just open in thailand yesterdayand i use family account
another countryI want to change my family plan to thailandand i want to
transfer my data to same email? can you help me for chang country? thank
you
Hello Spoitfy just open in thailand yesterday and i use family account another country I want to change my family plan to thailand and i want to transfer my data to same email? can you h...