Premium Family

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 102998 Views
  • 32 replies
  • 6 likes
  • 102998 Views
  • 32 replies
  • 6 likes

Member of family plan, fogot to cancel my own Premium subscription

HiI just joined a family premium group but i forgot to cancel my Premium plan that i had beforehand. Will i be charged next month or does spotify automatically cancels your personal Premium plan when you join a Family Premium plan?Thank you!

  • Newbie
  • Hi I just joined a family premium group but i forgot to cancel my Premium plan that i had beforehand. Will i be charged next month or does spotify automatically cancels your personal Premium plan w...
  • Maxim
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Problem with family member

Hello, I've got a problem with adding a family member. For some reason I can't add my father to my account, and we do live, in the same house.

  • Casual Listener
  • Hello, I've got a problem with adding a family member. For some reason I can't add my father to my account, and we do live, in the same house.
  • PedroMachad
  • Casual Listener
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Samsung muliroom app

My sons has aan premium account, anders it connects with my samsung soundbar via samsung multiroom app (wifi). Nog iets bought the family premium account and this account can not connect via WiFi just Bluetooth Does annyone know how toe fixatie this.

  • Newbie
  • My sons has  aan premium account, anders it connects with my samsung soundbar via samsung multiroom app (wifi). Nog iets bought the family premium account and this account can not connect &n...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Consolidating Premium accounts and opening Family account

My husband and I each have our own Premium account. How can one of us sign up for a Family account so that us and our 3 children can all be on the same account without one of us then paying twice? Will we lose the playlists that we have through our P...

  • Casual Listener
  • My husband and I each have our own Premium account.  How can one of us sign up for a Family account so that us and our 3 children can all be on the same account without one of us then paying t...
  • lomalinda66
  • Casual Listener
  • 194 Views
  • 2 replies
  • 0 likes
  • 194 Views
  • 2 replies
  • 0 likes

Premium For Family & Mobile Devices

I am a premium for family subscriber and have three family members enrolled. I have been frequently running into an issue when using my spotify account on my mobile device. When I'm using spotify on my mobile device it frequently stops playing with a...

  • Casual Listener
  • I am a premium for family subscriber and have three family members enrolled.  I have been frequently running into an issue when using my spotify account on my mobile device. &n...
  • Maxim
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Re: Unable to verify address Family Plan

My sister send Link with me, but i I could not sign up. Why? I Live at the same address as her. Please, answer my questionaram.

  • Newbie
  • My sister send Link with me, but i I could not sign up. Why? I Live at the same address as her. Please, answer my questionaram.
  • biatambucci
  • Newbie
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Fecha de caducidad

Chicos como pongo la fecha de caducidad al crearme la cuenta premium?

  • Newbie
  • Chicos como pongo la fecha de caducidad al crearme la cuenta premium?
  • itu_
  • Community Legend
  • 3946 Views
  • 1 replies
  • 0 likes
  • 3946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descargar canciones

Hola que tal pertenezco a el grupo de personas que paga Premium. Quiero descargar algunas canciones pero no me deja ¿Que debo hacer?

  • Casual Listener
  • Hola que tal pertenezco a el grupo de personas que paga Premium. Quiero descargar algunas canciones pero no me deja ¿Que debo hacer?
  • MonicaM_Bogota
  • Roadie
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family, not working?!

Spotify family is painful.... We all live at the same address, all my family members are typing in our address when I send the invitations to resume their spot on my family account. We are repeatedly being told they don't match. Why can I not view th...

  • Newbie
  • Spotify family is painful.... We all live at the same address, all my family members are typing in our address when I send the invitations to resume their spot on my family account. We are r...
  • MonicaM_Bogota
  • Roadie
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Plano Premium

Boa tarde! Assinei o spotify premium ontem e meus familiares que estavam incluso no pacote foram expulsos, e agora quero adicionar eles novamente, mas quando entro no site e vou na area premium, ele me da a opção para assinar o premium novamente, sen...

  • Newbie
  • Boa tarde!   Assinei o spotify premium ontem e meus familiares que estavam incluso no pacote foram expulsos, e agora quero adicionar eles novamente, mas quando entro no site e vou na area prem...
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan Familiar

Estimados,Contraté Plan Familiar hace un par de meses y al querer incorporar a mi novia (quien vive conmigo) como carga asociada me arroja el mensaje "No puedes unirte a este Plan Familiar Premium. No pudimos confirmar que residas en la misma direcci...

  • Newbie
  • Estimados, Contraté Plan Familiar hace un par de meses y al querer incorporar a mi novia (quien vive conmigo) como carga asociada me arroja el mensaje   "No puedes unirte a este Plan Familiar...
  • MonicaM_Bogota
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Plano Premium Família

Boa Tarde, estou tendo problemas em relação ao acesso na conta Premium. Ontem pela manhã a empresa retirou praticamente todos os membros da minha conta no Spotify, sem razão, ou sem um aviso prévio(já q pago pelo plano fielmente desde que o fiz)... m...

  • Newbie
  • Boa Tarde, estou tendo problemas em relação ao acesso na conta Premium. Ontem pela manhã a empresa retirou praticamente todos os membros da minha conta no Spotify, sem razão, ou sem um aviso prévio(j...
  • Bittencourt
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

[Family] Allow Family Members with a different Address

First , thanks for this amazing support.I just got a question, when U say "same household" , you mean same WIFI spot?

  • Newbie
  • First , thanks for this amazing support. I just got a question, when U say "same household" , you mean same WIFI spot?
  • Maxim
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Spotify family

I have a question about listening the music with more people at the same time. My family and I want to get the Family premium account but we are worried that we can't listen a different number at the same time. Is this possible???

  • Newbie
  • I have a question about listening the music with more people at the same time. My family and I want to get the Family premium account but we are worried that we can't listen a different number at t...
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

No puedo accesar al plan familiar

Hace unos meses me encontraba dentro del plan familiar pero de pronto me saco diciendo que no resido en la misma direccion... Si ninguna cuenta ha realizado cambios como es que deje de residir de pronto. Alguna sugerencia? :<

  • Casual Listener
  • Hace unos meses me encontraba dentro del plan familiar pero de pronto me saco diciendo que no resido en la misma direccion... Si ninguna cuenta ha realizado cambios como es que deje de residir de pro...
  • RubenAlvarezM
  • Newbie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Premium Family

I just joined my boyfriend's premium family plan, however I didnt cancel my old premium subscription first. After I accepted the invite to be a member of his, it appears that my entire account was just moved over to his account and he is the paying m...

  • Visitor
  • I just joined my boyfriend's premium family plan, however I didnt cancel my old premium subscription first. After I accepted the invite to be a member of his, it appears that my entire account w...
  • SuLaDu
  • Newbie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Family member going to an other country for 6 months

Can this family member who is going for 6 months to an other country receive spotify there (France) or do i have to cancel this family member from the main account (Austria)thanks for help greetings from austria

  • Casual Listener
  • Can this family member who is going for 6 months to an other country receive spotify there (France) or do i have to cancel this family member from the main account (Austria) thanks for help &n...
  • Maxim
  • Spotify Star
  • 276 Views
  • 3 replies
  • 0 likes
  • 276 Views
  • 3 replies
  • 0 likes

Solved!! Playlists when switching to Family

I noticed some older threads about this but wanted to start a new one because I can't quite believe that there isn't a way to do this. When one upgrades from a regular subscription to a family subscription, the assumption is that the family has been ...

  • Casual Listener
  • I noticed some older threads about this but wanted to start a new one because I can't quite believe that there isn't a way to do this.  When one upgrades from a regular subscription to a family...
  • Maxim
  • Spotify Star
  • 276 Views
  • 3 replies
  • 0 likes
  • 276 Views
  • 3 replies
  • 0 likes

Solved!! Family account- Verify address w/ Facebook account

Hi, I am interested in getting a spotify family account. We all have our spotify linked into our facebook. I was just wondering how this works when you need to verify the address, is it taken from facebook or do you enter it manually on sign up. Than...

  • Newbie
  • Hi,   I am interested in getting a spotify family account. We all have our spotify linked into our facebook. I was just wondering how this works when you need to verify the address, is it t...
  • Maxim
  • Spotify Star
  • 943 Views
  • 1 replies
  • 0 likes
  • 943 Views
  • 1 replies
  • 0 likes

Family member account not premium

My housband's account says that we don't live in the same address. We've tried several times already and can't make it work. We need support!

  • Newbie
  • My housband's account says that we don't live in the same address. We've tried several times already and can't make it work. We need support!
  • AlexDomart
  • Newbie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes