Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13803 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146484 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34485 Views
19 replies
1 likes
PlanPremium StudentCountryPhilippinesDeviceHuawei P30 liteOperating SystemAndroid My Question or IssueWhy does it say that my next billing date is June 4, 2024, but the plan says ₱75 for 3 months? This is my second time availing of the premium plan; ...
Plan Premium Student Country Philippines Device Huawei P30 lite Operating System Android My Question or Issue Why does it say that my next billing date is June 4, 2024, but the plan ...
Moderator
1261 Views
1 replies
0 likes
PlanStudent Premium PlanCountry Device(Samsung Galaxy note 9) My Question or IssueSo I have a voucher/gift card for spotify, but I go to redeem it and it says I already have a premium plan, and all I'm trying to do is add the money to my premium acco...
Plan Student Premium Plan Country Device (Samsung Galaxy note 9) My Question or Issue So I have a voucher/gift card for spotify, but I go to redeem it and it says I already have...
Spotify Star
337 Views
1 replies
0 likes
I'm a Computer Engineering student and I'm developing a Virtual Assistant and I'd like to deploy Spotify's API to have full access, but it's giving an error as if my Plan is not Premium which is the University Premium Plan
I'm a Computer Engineering student and I'm developing a Virtual Assistant and I'd like to deploy Spotify's API to have full access, but it's giving an error as if my Plan is not Premium which is the ...
Moderator
308 Views
1 replies
0 likes
I'm the middle of a podcast episode 2 adds appeared and lasted for a minute, this shouldn't me happening as I've already paid de April receipt which allows me to listen to Spotify without adverts
I'm the middle of a podcast episode 2 adds appeared and lasted for a minute, this shouldn't me happening as I've already paid de April receipt which allows me to listen to Spotify without adverts
Spotify Star
319 Views
1 replies
0 likes
PlanPremium Student Country Ghana My Question or IssueMy current card has expired and I'm trying to add a new card to my account but the space where I would enter this information isn't loading.I don't think it's an Internet problem because I'm able ...
Plan Premium Student Country Ghana My Question or Issue My current card has expired and I'm trying to add a new card to my account but the space where I would enter this in...
Casual Listener
924 Views
4 replies
0 likes
Hi guys, I am a student at Louisiana Tech University and I want to switch from my current family plan to the student plan. I tried to sign up for the student plan, but even though it says I'm verified, I keep getting an error message that says "Sorry...
Hi guys, I am a student at Louisiana Tech University and I want to switch from my current family plan to the student plan. I tried to sign up for the student plan, but even though it says I'm verifie...
Moderator
996 Views
1 replies
0 likes
I deleted my apple ID on my phone, and I made a new apple ID, and I lost access to my premium account because of this. I would like to be able to access my premium account again.
I deleted my apple ID on my phone, and I made a new apple ID, and I lost access to my premium account because of this. I would like to be able to access my premium account again.
Moderator
453 Views
1 replies
0 likes
No sé cómo iniciar sesión para tener el descuento
No sé cómo iniciar sesión para tener el descuento
Moderator
344 Views
1 replies
0 likes
buenas el formulario para llenar la solicitud del prime de estudiante, el link del formulario me indica que no existe y no se si es que no aplica a mi pais o ya no esta activa esta funcion
buenas el formulario para llenar la solicitud del prime de estudiante, el link del formulario me indica que no existe y no se si es que no aplica a mi pais o ya no esta activa esta funcion
Moderator
259 Views
1 replies
0 likes
Plan: StudentCountry: US I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page. There is no button for "reverify" so I then click on "Get Started". Th...
Plan: Student Country: US I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page...
Casual Listener
2030 Views
4 replies
1 likes
No puedo pagar Spotify Premium para estudiantes, la tuve hace un año, pero cuando le di de baja y quise volver a tenerla, no me permite pagarla. Probe varias tarjetas y ninguna funciona.
No puedo pagar Spotify Premium para estudiantes, la tuve hace un año, pero cuando le di de baja y quise volver a tenerla, no me permite pagarla. Probe varias tarjetas y ninguna funciona.
Moderator
383 Views
1 replies
0 likes
Hi, I am almost reaching the end of my yearly premium student account subscription and I am trying to renew it before it ends. I have been unable to do so by following the guidelines from SheerID or by following those on the Spotify website. Clicking...
Hi, I am almost reaching the end of my yearly premium student account subscription and I am trying to renew it before it ends. I have been unable to do so by following the guidelines from Sheer...
Visitor
5213 Views
7 replies
0 likes
I was trying to update the payment of my account and intead I created another account with the same email, I want to have my initial account.
I was trying to update the payment of my account and intead I created another account with the same email, I want to have my initial account.
Not applicable
415 Views
2 replies
0 likes
A few months ago, there were two options for the payment method which is to use a credit card/debit card or a mobile credit. And I used the mobile credit method because I got a few credits there that I don't really use. I pay it for one month, thinki...
A few months ago, there were two options for the payment method which is to use a credit card/debit card or a mobile credit. And I used the mobile credit method because I got a few credits there that...
Moderator
2167 Views
3 replies
0 likes
I have been able to verify my student account on spotify, and got the link to get student discount. I can click it and be directed to the spofity website to confirm my account. But when i click confirm account, it takes to me an error page saying "pa...
I have been able to verify my student account on spotify, and got the link to get student discount. I can click it and be directed to the spofity website to confirm my account. But when i click confi...
Spotify Star
472 Views
1 replies
0 likes
I was trying to renew my premium plan and upon changing it to student plan and the verification by sheerID had been done, the page won't move past subscription page
I was trying to renew my premium plan and upon changing it to student plan and the verification by sheerID had been done, the page won't move past subscription page
Moderator
580 Views
3 replies
0 likes
I paid for my student subscription but I wanted to join a Premium Family account
I paid for my student subscription but I wanted to join a Premium Family account
Spotify Star
494 Views
1 replies
0 likes
PlanstudentCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue "My student plan was changed to premium. I understand that I need to resend my enrollment pr...
Plan student Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue "My ...
Spotify Star
384 Views
1 replies
0 likes
I've been qualified for a student plan but when i click on the link it says i'm not qualified. ive already tried on incognito page
I've been qualified for a student plan but when i click on the link it says i'm not qualified. ive already tried on incognito page
Spotify Star
550 Views
3 replies
0 likes
Mudei de faculdade no meio do curso, e o que deveriam ser 4 anos de duração se tornaram 6. Com isso, ficam dizendo que meu limite chegou ao fim e que devo pagar o valor normal, mas continuo sendo estudante.Existe algum modo de extender esse prazo?
Mudei de faculdade no meio do curso, e o que deveriam ser 4 anos de duração se tornaram 6. Com isso, ficam dizendo que meu limite chegou ao fim e que devo pagar o valor normal, mas continuo sendo est...
Spotify Star
1877 Views
1 replies
1 likes
