Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44238 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44238 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20353 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20353 Views
  • 14 replies
  • 0 likes

Superuser Contribution Hola tenía el plan estudiante y me hicieron el cobro individual premium

Solicito puedan ayudarme a hacer el reembolso correspondiente ya que tenía el plan estudiante y me hicieron el cobro individual premium

  • Visitor
  • Solicito puedan ayudarme a hacer el reembolso correspondiente ya que tenía el plan estudiante y me hicieron el cobro individual premium
  • Lyubka
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution premıum öğrenci alıcam ama lise öğrencisi olduğum için olmuyo

premıum öğrenci istiyorum ama lise öğrencisi olduğu için alamıyorumadı üstünde öğrenci premıum değilmi neden sadece üniversite öğrencileri için

  • Visitor
  • premıum öğrenci istiyorum ama lise öğrencisi olduğu için alamıyorum adı üstünde öğrenci premıum değilmi neden sadece üniversite öğrencileri için
  • MihailY
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why did i pay the premium individual when i've already renew my student?

So last month I received an e-mail to renew my student plan and that's what I did (it also told me that this would be my last year). January'23 I paid 6,99€ (individual premium). I would appreciate an explanation

  • Visitor
  • So last month I received an e-mail to renew my student plan and that's what I did (it also told me that this would be my last year). January'23 I paid 6,99€ (individual premium). I would appreciate a...
  • Lyubka
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Eu posso pagar o Spotify Premium Universitário no boleto?

Estou tentando realizar a compra desse plano para pagar no boleto, existe a opção, eu até clico, mas no final me pedem dados bancários para pagamento por débito automático. O pior é que eu não quero por débito automático, não acho legal ceder meus da...

  • Visitor
  • Estou tentando realizar a compra desse plano para pagar no boleto, existe a opção, eu até clico, mas no final me pedem dados bancários para pagamento por débito automático. O pior é que eu não quero ...
  • Bittencourt
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't get Premium for Student, although verification sucessful

PlanPremium Student CountryAustria My Question or IssueI want to switch my plan from Spotify Family to Spotify Premium Student. I have already verified as a student and the verification process seems to be sucessful. I tried to use the link from Shee...

  • Newbie
  •   Plan Premium Student   Country Austria   My Question or Issue I want to switch my plan from Spotify Family to Spotify Premium Student. I have already verified as a student an...
  • Joan
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution why do songs from the queue only play until 2019?

when i add songs to queue they play from 2010/12 (any) year but only up to 2019. After 19 do you need to add all the songs to the queue again? how to fix it?

  • Visitor
  • when i add songs to queue they play from 2010/12 (any) year but only up to 2019. After 19 do you need to add all the songs to the queue again? how to fix it?
  • Yordan
  • Moderator
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged for Spotify Student Premium and Hulu

I am and have been being charged $5.66 for Spotify Student Premium and $2.66 for Hulu on my credit card. This has been going on for almost a year. How can I get this resolved?

  • Newbie
  • I am and have been being charged $5.66 for Spotify Student Premium and $2.66 for Hulu on my credit card. This has been going on for almost a year. How can I get this resolved?
  • Joan
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I unlink another account from my student status?

I’m trying to change my account to a premium student account. Someone used my student status to enjoy the student premium. I would like to unlink their account and use my status for my account.

  • Visitor
  • I’m trying to change my account to a premium student account. Someone used my student status to enjoy the student premium. I would like to unlink their account and use my status for my account.
  • Lyubka
  • Moderator
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Dzień dobry, w momencie jak wpisuje na początku dane to występuje nieznany błąd i nie mogę przeprowadzić dalej weryfikacji

  • Visitor
  • Dzień dobry, w momencie jak wpisuje na początku dane to występuje nieznany błąd i nie mogę przeprowadzić dalej weryfikacji
  • MihailY
  • Moderator
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Temporary authorization charge.

PlanPremium StudentCountryBrazilDeviceNotebook Acer aspire 5Operating SystemWindows 10 My Question or IssueRecently I changed my payment details and got a temporary authorization charge in my bank account. It happened two days ago and I still didn't ...

  • Visitor
  • Plan Premium Student Country Brazil Device Notebook Acer aspire 5 Operating System Windows 10   My Question or Issue Recently I changed my payment details and got a temporary authoriza...
  • Maxim
  • Spotify Star
  • 438 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 438 Views
  • 1 replies
  • 0 likes

How do I change my student verified account?

Hello,I've accidentally used my wrong Spotify account to verify I'm a student for the student premium discount. I can't reverify my correct account so I can't use the discount on my actual account with all my liked songs and playlists now.Is it possi...

  • Visitor
  • Hello, I've accidentally used my wrong Spotify account to verify I'm a student for the student premium discount. I can't reverify my correct account so I can't use the discount on my actual account ...
  • Keanu_C
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Olá. Eu não consigo realizar meu cadastro de estudante.

Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensagem " Algo deu errado. Recarregue a página".

  • Visitor
  • Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensa...
  • Bittencourt
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid, but spotify keeps asking for payment

I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about payment. But my money already were deducted. And I can't f...

  • Newbie
  • I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about p...
  • Joan
  • Moderator
  • 634 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 634 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de s'abonner à une offre

Bonjour,Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche:"Apparemment, vous avez déjà profité d'un essai auparava...

  • Visitor
  • Bonjour, Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche: ...
  • Alex
  • Spotify Legend
  • 3105 Views
  • 5 replies
  • 1 likes
  • Premium for Students
  • 3105 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Student Discount not Applied

I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99. I would like to know how to remedy this, and if I can ge...

  • Casual Listener
  • I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99.&...
  • AmaniHiphop
  • Roadie
  • 2514 Views
  • 6 replies
  • 1 likes
  • Student
  • 2514 Views
  • 6 replies
  • 1 likes

Superuser Contribution the payment has been deducted but my free account didn't upgrade to premium

the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account

  • Visitor
  • the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account
  • Eni
  • Moderator
  • 426 Views
  • 3 replies
  • 0 likes
  • 426 Views
  • 3 replies
  • 0 likes

Spotify streaming one playlist only and manually ordered queue never stream

For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previously on and follow the order of that album, and not...

  • Visitor
  • For some reason Spotify is only playing songs from one playlist. When I click to have a different playlist streamed, it plays one song from the playlist, but will go back to the playlist I was previo...
  • Luke
  • Spotify Star
  • 626 Views
  • 1 replies
  • 0 likes
  • 626 Views
  • 1 replies
  • 0 likes