Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • naya3
  • Visitor
  • 42756 Views
  • 51 replies
  • 5 likes
  • Premium for Students
  • 42756 Views
  • 51 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Margaretta
  • Visitor
  • 20012 Views
  • 12 replies
  • 0 likes
  • Premium for Students
  • 20012 Views
  • 12 replies
  • 0 likes

I can't connect my account to the student premium

It says, the page is not found. So I simply can't even upload the enrollment certificate

  • Visitor
  • It says, the page is not found. So I simply can't even upload the enrollment certificate
  • Keanu_C
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

I am trying to deactivate Hulu within Spotify. How do I do this?

I have Spotify Student Premium. There is no button under the account overview for deactivations for Hulu or Showtime.

  • Newbie
  • I have Spotify Student Premium. There is no button under the account overview for deactivations for Hulu or Showtime.
  • Keanu_C
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancel student premium

I want to cancel my student premium and am trying this for so long but I can’t find the option to cancel. I really want to cancel my student premium plan.

  • Visitor
  • I want to cancel my student premium and am trying this for so long but I can’t find the option to cancel. I really want to cancel my student premium plan.
  • Eni
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Student Premium

Hi! How can I activate the student premium if the confirmation email has disappeared and the payment failed?

  • Visitor
  • Hi! How can I activate the student premium if the confirmation email has disappeared and the payment failed?
  • Billy-J
  • Spotify Star
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verified as a student, but not eligible for Premium Student

I currently have a Family plan but have recently started graduate study and been verified as a student through SheerID. However, when I try to switch my subscription from Family to Student, I get the message that I am not eligible for premium student...

  • Visitor
  • I currently have a Family plan but have recently started graduate study and been verified as a student through SheerID. However, when I try to switch my subscription from Family to Student, I get th...
  • Joan
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Can't update payment method to change country

Hi, I'm currently using a premium student account in Vietnam, but I moved to Canada to study and I don't use the old card in Vn anymore, it doesn't have enough money to pay monthly, now I want to change to my Can card, which obviously I want to chang...

  • Visitor
  • Hi, I'm currently using a premium student account in Vietnam, but I moved to Canada to study and I don't use the old card in Vn anymore, it doesn't have enough money to pay monthly, now I want to...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify student google home

I am currently signed up with a Spotify Premium Student package which is linked to several google home devices. When i ask google to play a song it says that choosing songs or albums is only available to premium packages.It says that the student pack...

  • Visitor
  • I am currently signed up with a Spotify Premium Student package which is linked to several google home devices. When i ask google to play a song it says that choosing songs or albums is only availabl...
  • MihailY
  • Moderator
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can´t renew my student´s discount

I try to renew my student´s discount but when I enter my information on sheerID it always says "You have already redeemed this offer." and I can´t move on from there.

  • Visitor
  • I try to renew my student´s discount but when I enter my information on sheerID it always says "You have already redeemed this offer." and I can´t move on from there.
  • Shalene_t
  • Casual Listener
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Superuser Contribution i was charged as a prenium individual but i am verified as a student

I have subscribed as student and I still am until June 23. I canselled my preinium a while ago and resubscrubied as a prenium individual ( since there was no option for prenium for students) and then re-verified I am student and was told that the dis...

  • Visitor
  • I have subscribed as student and I still am until June 23. I canselled my preinium a while ago and resubscrubied as a prenium individual ( since there was no option for prenium for students) and t...
  • Vasil
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dont have option to activate hulu using premium for students

I read somewhere saying that there will be link on account overview to activate hulu,but i dont have any option / link to activate hulu PlanPremium for studentsCountryMalaysiaDeviceAcer nitro 5,iphone 12 proOperating Systemwindows 10,ios 15.4.1My Que...

  • Visitor
  • I read somewhere saying that there will be link on account overview to activate hulu,but i dont have any option / link to activate hulu   Plan Premium for students Country Malaysia D...
  • Vasil
  • Moderator
  • 796 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 796 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hello Student pla Im active but I seem to be on the normal plan.

Hello, my English is not good so I'm sorry if I make mistakes. My student plan seems to be active and it's been 2 years since I started using it. Collect. I know I can use it for 4 years. However, I can't select the student plan while using it. I did...

  • Newbie
  • Hello, my English is not good so I'm sorry if I make mistakes. My student plan seems to be active and it's been 2 years since I started using it. Collect. I know I can use it for 4 years. However, I ...
  • AlejaR
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution SheerID 404s and heartbreaks

PlanFree/PremiumCountryBulgariaDeviceHuawei p30 proOperating SystemAndroid My Question or IssueHello, I have a problem with the link "Please click here to be directed back to Spotify to access your offer" When i click the link it sends me to a page t...

  • Casual Listener
  •   Plan Free/Premium Country Bulgaria Device Huawei p30 pro Operating System Android   My Question or Issue Hello, I have a problem with the link "Please click here to be dir...
  • vesgeorofficial01
  • Casual Listener
  • 421 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 421 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Üniversitenin sayfasına yönlendirdiğinde kullanıcı bulunamadı diyor.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Nutellaa
  • Regular
  • 382 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 382 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cant get student discount anymore

PlanPremiumCountryGermanyMy Question or IssueI had Spotify Premium and changed my University, so I am new to Uni again. SheerId the verification company approved everything, and now I can't get the Student premium discount anymore.

  • Visitor
  • Plan Premium Country Germany My Question or Issue I had Spotify Premium and changed my University, so I am new to Uni again. SheerId the verification company approved everything, and now I can't...
  • Alex
  • Spotify Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 255 Views
  • 1 replies
  • 0 likes