Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
11585 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
141017 Views
102 replies
142 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
33026 Views
19 replies
1 likes
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a student account and have realised that I can’t access audiobooks so would like...
Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I curren...
Spotify Star
326 Views
1 replies
0 likes
Bom diaeu cancelei meu plano universitário de uma conta, como faço pra usar ele em outra?
Bom dia eu cancelei meu plano universitário de uma conta, como faço pra usar ele em outra?
Spotify Star
430 Views
1 replies
0 likes
I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium account is $5.99. I tried to switch it back to premium ...
I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium acco...
Newbie
6870 Views
16 replies
0 likes
I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to change the card.
I cant change my card for payment afterwards, keeps saying “string doesn’t match expected pattern“. Just changed into student premium and put the wrong card. What can I do? I tried everything to chan...
Moderator
327 Views
1 replies
0 likes
Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears PlanFreeCountryGreece
Hello! I am trying to upgrade my plan from free to premium student. Every time I click on the premium student option, “this page is no longer available” message appears Plan Free Co...
Spotify Star
305 Views
1 replies
0 likes
My problem is: After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is already listed. I have tried to cancel my current plan and ...
My problem is: After I filled in the information and clicked “next” on the “tell me about yourself" page, it was still stuck on this page and cleared my school information. My school name is al...
Casual Listener
482 Views
1 replies
0 likes
None of the below information is required.However, the more you provide the easier it will be for us to try and help.PlanPremium StudentCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windo...
...acbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How to change my verification e mail from the students one to private one? I used m...
Spotify Star
603 Views
3 replies
0 likes
PlanStudent PremiumCountrySwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy school (Affärshögskolan in Malmö, Sweden) is not listed, and for some reason it sa...
Plan Student Premium Country Sweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My s...
Casual Listener
4115 Views
12 replies
0 likes
No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la appPlanEstudiante/PremiumPaísMéxico Dispositivo(MOTOROLA)Sistema operativo(And...
No me aparece el cambio de plan en mi dispositivo para actualizar el pago ya SheerID me mandó un correo de que mi cuenta ha sido verificada pero no me respeta el precio la app Plan Estudiante/Premi...
Moderator
544 Views
1 replies
0 likes
I also checked recover playlist but it’s nit deleted any data shown by Spotify
I also checked recover playlist but it’s nit deleted any data shown by Spotify
Spotify Star
304 Views
1 replies
0 likes
PlanStudent premiumCountryIndia Device(Redmi note 10 pro, samsung galaxy tab s9 fe+)Operating System(Android 13) My Question or IssueApp doesn't allow me to pay for Spotify student premium using Google play
Plan Student premium Country India Device (Redmi note 10 pro, samsung galaxy tab s9 fe+) Operating System (Android 13) My Question or Issue App doesn't allow me to pay for Spot...
Spotify Star
489 Views
1 replies
0 likes
PlanFree/Premium= PremiumCountry=India Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)= iphone13Operating System(iOS 10, Android Oreo, Windows 10,etc.)=iOS My Question or Issue= I want to buy premium student plan for more than a month. Plea...
Plan Free/Premium= Premium Country=India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)= iphone13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)=iOS ...
Spotify Star
690 Views
2 replies
0 likes
PlanFreeCountryIndia DeviceRealme 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAlthough I am verified by spotify for student premium plan, I am unable to subscribe to it. When I clicked on the 59rs/month premium plan t...
Plan Free Country India Device Realme 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Although I am verified by spotify for student premi...
Not applicable
1451 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am verified as a student but it says you are not eligible to get the student plan.
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Visitor
732 Views
3 replies
0 likes
PlanFree/PremiumCountryINDIAOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ISSUEI CAN'T SUBSCRIBE THE STUDENT PREMIUMTHAT SITE NOT WORKING AND I TOUCHED THE PLAN BUT NOT WORKING
Plan Free/Premium Country INDIA Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or ISSUE I CAN'T SUBSCRIBE THE STUDENT PREMIUM THAT SITE NOT WORKING AND I TO...
Spotify Star
370 Views
1 replies
1 likes
Hello,Can anyone tell me that how to report a issue regarding Spotify Stockholm Swe charging extra payment even on Student Premium Plan?
Hello, Can anyone tell me that how to report a issue regarding Spotify Stockholm Swe charging extra payment even on Student Premium Plan?
Moderator
586 Views
1 replies
0 likes
How do I get my college to be on the list of educational institutes when signing up for student Premium ? when I enter it up manually and have my colleges official website it says your college isn’t verified or something like this?PlanStudent premium...
How do I get my college to be on the list of educational institutes when signing up for student Premium ? when I enter it up manually and have my colleges official website it says your college ...
Spotify Star
720 Views
1 replies
0 likes
PlanStudent PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDoes a student premium account not grant access to the recently free audiobook selection...
Plan Student Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Does a ...
Newbie
10192 Views
5 replies
4 likes
PlanPremium StudentMy Question or IssueI bought premium student last year and I understand that it’s for a year until you have to renew however I never received an email and was charged for individual. I am still a student so it would’ve been nice to...
Plan Premium Student My Question or Issue I bought premium student last year and I understand that it’s for a year until you have to renew however I never received an email and was charged...
Moderator
697 Views
1 replies
0 likes
I still can't buy Student Premium again even though I have been verified as a student and have extended the verification. At first, I canceled Student Premium, and now I want to buy it again but i can't that student premium option. What should I do?
I still can't buy Student Premium again even though I have been verified as a student and have extended the verification. At first, I canceled Student Premium, and now I want to buy it again but i ca...
Moderator
1075 Views
1 replies
0 likes
