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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9979 Views

6 replies

1 likes

Premium for Students
  • 9979 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15864 Views

10 replies

2 likes

Premium for Students
  • 15864 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25273 Views

11 replies

1 likes

Premium for Students
  • 25273 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170620 Views

110 replies

148 likes

Premium for Students
  • 170620 Views
  • 110 replies
  • 148 likes

Can't Reverify

Currently on Student plan, and it's asking me to reverify my student status. I'll still be a student, so I clicked on the reverify button in the email I received. But there's no way for me to actually click on the student plan and go through the reve...

Newbie

Currently on Student plan, and it's asking me to reverify my student status. I'll still be a student, so I clicked on the reverify button in the email I received. But there's no way for me to actuall...

osornios

Spotify Star

536 Views

1 replies

0 likes

Premium for Students
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not given option to renew discount after two years

I got an email today telling me that my Premium for Students discount expires in a month and that I should reverify if I'm still a student. The problem is, when I try to go to the renewal page, it doesn't give me the option to verify. It just says I'...

Visitor

I got an email today telling me that my Premium for Students discount expires in a month and that I should reverify if I'm still a student. The problem is, when I try to go to the renewal page, it d...

Joan

Moderator

510 Views

1 replies

0 likes

Premium for Students
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment deducted from account but student plan is paused

Plan Free/Premium Country India Device Vivo t1 5g Operating System Android 13 My Question or Issue hi all, i've been using the student plan for a while now, and while in the past my payment did fail because of a legit reason (not enough money in the ...

Casual Listener

Plan Free/Premium Country India Device Vivo t1 5g Operating System Android 13   My Question or Issue hi all, i've been using the student plan for a while now, and while in th...

Ivelina

Moderator

894 Views

3 replies

0 likes

Premium for Students
  • 894 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My audiobook locked after listening to half of it

I’ve approx 17 hours into a 28 hour audiobook. I used my allotted 15 hours per month and purchased a top up. However, my monthly hours were supposed to reset yesterday and today I found the audiobook locked. Spotify is asking that I buy the books ($3...

Visitor

I’ve approx 17 hours into a 28 hour audiobook. I used my allotted 15 hours per month and purchased a top up. However, my monthly hours were supposed to reset yesterday and today I found the audiobook...

Joan

Moderator

2748 Views

3 replies

0 likes

  • 2748 Views
  • 3 replies
  • 0 likes

Unable to pay using card

PlanPremium StudentCountryMalaysiaFirst of all, I randomly got charged the full amount of regular Premium price instead of Student price without prior notice. Secondly, when I try to renew my Student subscription I did not have the option to use debi...

Newbie

Plan Premium Student Country Malaysia First of all, I randomly got charged the full amount of regular Premium price instead of Student price without prior notice. Secondly, when I try to renew my...

Shaurya5

Visitor

761 Views

3 replies

0 likes

Premium for Students
  • 761 Views
  • 3 replies
  • 0 likes

Superuser Contribution Renewing Student Premium Account

PlanPremiumCountryCanadaDevice(iPhone 8Plus)Operating SystemIOS 12.4My Question or IssueHey, my email is *snip*. I receieved an email on August 27th saying that my student premium account is expiring soon. I’m still a student so I looked to extend my...

Newbie

Plan Premium Country Canada Device (iPhone 8Plus) Operating System IOS 12.4 My Question or Issue Hey, my email is *snip*. I receieved an email on August 27th saying that my student premium a...

Not applicable

2084 Views

8 replies

4 likes

Premium for Students
  • 2084 Views
  • 8 replies
  • 4 likes

Solved!! Verified my student status in the wrong account

I logged in to my very old account and verified my student status to that one instead of my current account which I normally use. I want to transfer that status to my everyday use account

Visitor

I logged in to my very old account and verified my student status to that one instead of my current account which I normally use. I want to transfer that status to my everyday use account

Not applicable

2506 Views

3 replies

0 likes

  • 2506 Views
  • 3 replies
  • 0 likes

Superuser Contribution can I change my spotify account from premium to student

Basically I use my brothers spotify account but he wants to delete it. I want to continue using it but I'm still in school so I want to know if I can change his account from premium to student?

Visitor

Basically I use my brothers spotify account but he wants to delete it. I want to continue using it but I'm still in school so I want to know if I can change his account from premium to student?

Vasil

Moderator

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium students discount error?

PlanPremiumCountrySouth KoreaDevice(iPhone XR, Macbook Air 2020) My Question or IssueIve been in uni for about an year and i recently found out the premium for students. Is this plan not available for users/students in South Korea? Every time I try t...

Visitor

  Plan Premium Country South Korea Device (iPhone XR, Macbook Air 2020)   My Question or Issue Ive been in uni for about an year and i recently found out the premium for students....

Vasil

Moderator

2387 Views

5 replies

0 likes

Premium for Students
  • 2387 Views
  • 5 replies
  • 0 likes

Solved!! Paid for student premium and don't have the features.

PlanStudent/PremiumCountry USADevice(iPhone 8, iPhone XR)(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I paid for the student discount on Jan 18 and have confirmed with the bank the payment went through. When looking at the account sub...

Newbie

Plan Student/Premium Country  USA Device (iPhone 8, iPhone XR) (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I paid for the student discount on Jan 18 a...

312pzlon5tsqdp34wsc2

Visitor

1099 Views

3 replies

0 likes

Premium for Students
  • 1099 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium for students

PlanFree/PremiumCountryCosta Rica DeviceRedmi Note 11S My Question or IssueNo puedo inscribirme al plan premium de estudiantes, dice que se eliminó y no me aparece la opción.

Newbie

Plan Free/Premium Country Costa Rica  Device Redmi Note 11S      My Question or Issue No puedo inscribirme al plan premium de estudiantes, dice que se eliminó y no me apa...

Novy

Moderator

562 Views

1 replies

0 likes

Premium for Students
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm a verified student, but try to change my plan it says I'm ineligible?

I have the email verifying my student ID, but when I change my plan it gives me an error saying "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." Then it wants me to choose a different plan. Why?

Newbie

I have the email verifying my student ID, but when I change my plan it gives me an error saying "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." Then it wants me ...

ramwin13

Newbie

649 Views

2 replies

0 likes

  • 649 Views
  • 2 replies
  • 0 likes

Superuser Contribution Verifiziert als Student aber dann keine Berechtigung

My Question or Issue Hallo,ich bin verifiziert als Student und diese Verifizierung ist auch bestätigt. Wenn ich aber mein Abo umstellen möchte, wird mir gesagt, dass ich für dieses Abo nicht berechtigt bin. Wo liegt der Fehler und was kann man tun?Pl...

Newbie

My Question or Issue   Hallo, ich bin verifiziert als Student und diese Verifizierung ist auch bestätigt. Wenn ich aber mein Abo umstellen möchte, wird mir gesagt, dass ich für dieses Abo nic...

Jenniklee

Visitor

1785 Views

5 replies

0 likes

Premium for Students
  • 1785 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hulu not logging in with plan

PlanStudent PremiumCountryUSADeviceDesktop PCOperating SystemWindows 11 My Question or IssueHulu recently seems to have merged with Disney and required account updates. After going through the process of updating those however, I've lost all access d...

Visitor

Plan Student Premium Country USA Device Desktop PC Operating System Windows 11   My Question or Issue Hulu recently seems to have merged with Disney and required account updates. After...

Yordan

Moderator

559 Views

1 replies

0 likes

Premium for Students
  • 559 Views
  • 1 replies
  • 0 likes

Hulu with student

It will not allow me to login to Hulu and start my Hulu with ads subscription help

Newbie

It will not allow me to login to Hulu and start my Hulu with ads subscription help

Luan

Spotify Star

589 Views

1 replies

0 likes

Premium for Students
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble premium STUDENT

Hoy realice la solicitud para la inscripción de spotify para universitarios, al ingresar los datos no me dieron la opción de adjuntar documentos para la verificación y fue cargado 2 veces a la tarjeta de crédito.Cuando devuelven ese dinero que fue co...

Newbie

Hoy realice la solicitud para la inscripción de spotify para universitarios, al ingresar los datos no me dieron la opción de adjuntar documentos para la verificación y fue cargado 2 veces a la tarjet...

Elena

Moderator

789 Views

3 replies

0 likes

  • 789 Views
  • 3 replies
  • 0 likes

payment is not going through

so i moved countries from kenya to south africa for university and i had a premium family account in kenya but it expired when i came here and i didn’t renew it. but now, i want to get the student premium account, and it says i’m eligible for it. but...

Visitor

so i moved countries from kenya to south africa for university and i had a premium family account in kenya but it expired when i came here and i didn’t renew it. but now, i want to get the student pr...

Luan

Spotify Star

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

How to switch to student plan?

It tells me that i am ineligible, even though SheerID support said everything is okay on their end.

Visitor

It tells me that i am ineligible, even though SheerID support said everything is okay on their end.

barbarajaviera12345

Visitor

912 Views

2 replies

0 likes

  • 912 Views
  • 2 replies
  • 0 likes

HTTP 500 error when trying to verify student ID.

Hi there when verifying my student ID I get this message in my browser. access.verifid.ac.uk is currently unable to handle this request.Tried incognito mode and on android/Windows. What's happening?

Visitor

Hi there when verifying my student ID I get this message in my browser. access.verifid.ac.uk is currently unable to handle this request. Tried incognito mode and on android/Windows.   What's ...

Maxim

Spotify Star

439 Views

1 replies

0 likes

Premium for Students
  • 439 Views
  • 1 replies
  • 0 likes