Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13353 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
145192 Views
106 replies
144 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34310 Views
19 replies
1 likes
Plan; premium student Country; India Device iPhone 13 mini Operating System iOS 17 My Question or Issue I have been subscribed to the Spotify student plan since 2023, paying rs. 59 for the subscription. Every year during July I have to re-verify my p...
Plan; premium student Country; India Device iPhone 13 mini Operating System iOS 17 My Question or Issue I have been subscribed to the Spotify student plan since 2023, ...
Casual Listener
2108 Views
2 replies
1 likes
I have a question regarding Spotify's student discount.I just applied for Spotify's student discount (I entered the name of my university and sent a photo of my student ID). A few minutes later, I received an email from Sheer (SheerID Verification) s...
I have a question regarding Spotify's student discount. I just applied for Spotify's student discount (I entered the name of my university and sent a photo of my student ID). A few minutes later, I ...
Newbie
4222 Views
4 replies
0 likes
Country:PolandPlan:FamilyHey everyone.I have an issue with changing my plan on Spotify. Despite confirming my student plan, I keep getting a message saying that I'm not eligible for this plan (as shown in the attached screenshot). I am from Poland, a...
Country: Poland Plan: Family Hey everyone. I have an issue with changing my plan on Spotify. Despite confirming my student plan, I keep getting a message saying that I'm not elig...
Casual Listener
360 Views
1 replies
0 likes
So I’m trying to change to the student plan which the Authenticator approved but when I enter my payment details with a different card but for the same account into the site it has the 3 dots as if it was loading and then the site resets I’ve attempt...
So I’m trying to change to the student plan which the Authenticator approved but when I enter my payment details with a different card but for the same account into the site it has the 3 dots as if i...
Visitor
538 Views
2 replies
1 likes
I’m still a student working towards a higher degree now and got notified I’m not eligible anymore. This really isn’t fair!has there been an update on this issue????
I’m still a student working towards a higher degree now and got notified I’m not eligible anymore. This really isn’t fair! has there been an update on this issue????
Visitor
1006 Views
2 replies
0 likes
PlanPremiumCountryCosta Rica Device(P20 Lite)Operating System(Android Oreo,) My Question or IssueHey there community!I'm a Costa Rican student. I just realized about Discount for Students. I checked the list, but only few countries currently have thi...
...ealized about Discount for Students. I checked the list, but only few countries currently have this benefit. I was wondering why not to include other countries from Central America such as Costa R...
Newbie
1777 Views
3 replies
3 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium FamilyCountryUSADeviceNOTE 10Operating SystemANDROID My Question or IssueI have a family plan and my wife didn't see the...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Family Country USA Device NOTE 10 Operating System ANDROID...
Spotify Star
321 Views
1 replies
0 likes
verifique mi cuenta, me llego el correo pero no me deja avanzar y elegirlo, me dice que no se encuentra.
verifique mi cuenta, me llego el correo pero no me deja avanzar y elegirlo, me dice que no se encuentra.
Spotify Star
258 Views
1 replies
0 likes
Hello,I want to change my Premium plan to a Student one, but when I access the page, it gives me a 404 Error, "Page not found". I've also tried to access it in incognito, but same result. Are there any problems with your site?
Hello, I want to change my Premium plan to a Student one, but when I access the page, it gives me a 404 Error, "Page not found". I've also tried to access it in incognito, but same result. Are...
Not applicable
3709 Views
10 replies
1 likes
Hola, verifique mi cuenta de estudiante, me llego el correo de SheedID confirmandome que tengo el beneficio pero a la hora de seleccionar el plan me dice que no cumplo con los requisitos para usar el beneficio de estudiante
Hola, verifique mi cuenta de estudiante, me llego el correo de SheedID confirmandome que tengo el beneficio pero a la hora de seleccionar el plan me dice que no cumplo con los requisitos para usar el...
Moderator
428 Views
1 replies
0 likes
I applied for a Student Discount and my documents were verified and approved for the discount also.But I'm not able to do the payment cause I'm not being directed to any payment page.Kindly help
I applied for a Student Discount and my documents were verified and approved for the discount also. But I'm not able to do the payment cause I'm not being directed to any payment page. Kindly help ...
Spotify Star
377 Views
1 replies
0 likes
PlanFree/PremiumIndia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTomorrow I bought Spotify student premium I pay for this but i haven't receive the premium in a...
Plan Free/Premium India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Tomorrow ...
Moderator
437 Views
1 replies
0 likes
Just wanted to clarify the exact steps for verification, because I’ve followed through with all the instructions on the pages you have redirected me to and i keep ending up at a blank web page with no confirmation of verification.( also just to prefa...
Just wanted to clarify the exact steps for verification, because I’ve followed through with all the instructions on the pages you have redirected me to and i keep ending up at a blank web page with n...
Gig Goer
604 Views
1 replies
2 likes
Ive verified and reverified my student verification process. SheerId had showed that I am eligible till the end of 2025 yet for the last 5 months Spotify has refused to recognise my validity and simply says "You are not eligible for Premium for Stude...
...imply says "You are not eligible for Premium for Students" and any link I click on redirects me back to the same page.Please let me know how I can fix this.
Moderator
592 Views
1 replies
0 likes
I have been paying the Premium Student Plan and Hulu, separately. Hulu won't let me change billing to 3rd party, so I canceled my Hulu account. Spotify says to deactivate Hulu under services, but there isn't a deactivate option. I removed access unde...
I have been paying the Premium Student Plan and Hulu, separately. Hulu won't let me change billing to 3rd party, so I canceled my Hulu account. Spotify says to deactivate Hulu under services, but the...
Visitor
638 Views
2 replies
0 likes
hey! I got an email today about reverifying my Student plan, but every time i click on the “Reverify Now” link, it takes me to my account front page. I even tried going through SheerID but my account still says my plan expires next month. I’ve tried ...
hey! I got an email today about reverifying my Student plan, but every time i click on the “Reverify Now” link, it takes me to my account front page. I even tried going through SheerID but my account...
Moderator
4492 Views
5 replies
0 likes
I'm based in the UK and a student of 2 Yoga Training Schools, one based in the UK and internationally, the other based in Bali as an online provider. Neither of the organisations are listed ad an approved provdier or being accepted by SheerID to be a...
I'm based in the UK and a student of 2 Yoga Training Schools, one based in the UK and internationally, the other based in Bali as an online provider. Neither of the organisations are listed ad an app...
Spotify Star
395 Views
1 replies
0 likes
Hello I have an active Spotify student premium plan, will I be able to redeem my FlipKart's Spotify premium code after my current plan's validity ends?
Hello 🙂 I have an active Spotify student premium plan, will I be able to redeem my FlipKart's Spotify premium code after my current plan's validity ends?
Moderator
992 Views
1 replies
0 likes
Is it possible for me to get the student premium plan since I’m only 15? I am indeed currently a college student.
Is it possible for me to get the student premium plan since I’m only 15? I am indeed currently a college student.
Spotify Star
405 Views
1 replies
0 likes
My student Id is approved but it was mentioned that it has been already used in my another account, but i have not had student discount ever and my another account is lost, what can i do?
My student Id is approved but it was mentioned that it has been already used in my another account, but i have not had student discount ever and my another account is lost, what can i do? &nbs...
Moderator
443 Views
1 replies
0 likes
