Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13350 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
145173 Views
106 replies
144 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34309 Views
19 replies
1 likes
PlanPremium IndividualCountrySingaporeDeviceIphone 11 Pro Max, Windows Desktop, Macbook Air 1Operating SystemIOS, Windows My Question or IssueWhy is my SheerID stuck in the "This should only take a few minutes" page i waited for more than 10 minutes ...
Plan Premium Individual Country Singapore Device Iphone 11 Pro Max, Windows Desktop, Macbook Air 1 Operating System IOS, Windows My Question or Issue Why is my SheerID stuck in the "...
Spotify Star
521 Views
1 replies
0 likes
I am trying to switch from the premium plan to student premium plan. I was verified via SheerID with no issues. However, when I try to change plans it doesn't change the plan. There are no error messages, it just simply stays on the premium plan.
I am trying to switch from the premium plan to student premium plan. I was verified via SheerID with no issues. However, when I try to change plans it doesn't change the plan. There are no error mess...
Spotify Star
412 Views
1 replies
0 likes
I change my individual premium to student premium after purchasing the individual one for 10.99 and student premium is 5.99. What happens to the money the rest of the money I paid?
I change my individual premium to student premium after purchasing the individual one for 10.99 and student premium is 5.99. What happens to the money the rest of the money I paid?
Moderator
372 Views
1 replies
0 likes
I recently verified for Premium Student and after verification, I paid for Student plan after opting to change my current plan from Premium Individual to Premium Student. But why is the Premium Individual still activated with next payment due in Janu...
I recently verified for Premium Student and after verification, I paid for Student plan after opting to change my current plan from Premium Individual to Premium Student. But why is the Premium Indiv...
Moderator
2668 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question got charged was supposed to be free trial for 30 day trial included hulu but I got charged.
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question got charged was s...
Moderator
487 Views
2 replies
1 likes
All the time I purchase student account. But this time it showed me that payment failed. I tried with my cards and sim
All the time I purchase student account. But this time it showed me that payment failed. I tried with my cards and sim
Moderator
357 Views
1 replies
0 likes
PlanPremiumCountryIndia DeviceMi Note 9 Pro Max, MacbookOperating SystemAndroid My Question or IssueI have a premium account on Spotify. I have UPI Autopay setup that automatically deducts the premium amount. Now I have a gift card with me, so how ca...
Plan Premium Country India Device Mi Note 9 Pro Max, Macbook Operating System Android My Question or Issue I have a premium account on Spotify. I have UPI Autopay setup that ...
Spotify Star
551 Views
1 replies
0 likes
Question: I used my 4 years of student premium during my undergraduate degree; however, I am going back for my masters. Would I be eligible again for another 4 years?
Question: I used my 4 years of student premium during my undergraduate degree; however, I am going back for my masters. Would I be eligible again for another 4 years?
Spotify Star
791 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am verified as a student but it says you are not eligible to get the student plan.
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Visitor
753 Views
3 replies
0 likes
I wanted to change from individual to student ,but have failed and am now using the free plan ,,because the plan choosen doesn't load
I wanted to change from individual to student ,but have failed and am now using the free plan ,,because the plan choosen doesn't load
Moderator
388 Views
1 replies
0 likes
I am trying to re-verify my Spotify student account by using the link that was sent via email but it takes me back to my account page. Once I'm at my account page I go to manage plans and click the button that says "get discount" for the student plan...
I am trying to re-verify my Spotify student account by using the link that was sent via email but it takes me back to my account page. Once I'm at my account page I go to manage plans and click the b...
Roadie
872 Views
1 replies
0 likes
Hola buen dia, solicito su ayuda ya que no me deja renovar mi plan de estudiante, ya lo tuve hace un tiempo y se venció, en automático me cargo el plan individual, ahora quiero renovar los datos y me suscripción plan estudiante pero me aparece una le...
Hola buen dia, solicito su ayuda ya que no me deja renovar mi plan de estudiante, ya lo tuve hace un tiempo y se venció, en automático me cargo el plan individual, ahora quiero renovar los datos y me...
Spotify Star
1167 Views
1 replies
1 likes
PlanStudent/PremiumCountryUSADeviceIPHONE 13proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change my subscription plan from Student Premium with Hulu to just regular Student Premium for $2.99. However, when I...
Plan Student/Premium Country USA Device IPHONE 13pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to change my subscription plan from Stu...
Moderator
1021 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
281 Views
1 replies
0 likes
I’m going into 6th year of secondary school and I really can’t afford the 10:99 a month plan is there any way I could get a student plan
I’m going into 6th year of secondary school and I really can’t afford the 10:99 a month plan is there any way I could get a student plan
Spotify Star
285 Views
1 replies
0 likes
I'm in the United States and a student in the US, but when I try to go to billing for my student spotify premium it is stuck on Canadian dollars and provinces, I have my country set as USA in my settings as well but it will not change the billing opt...
I'm in the United States and a student in the US, but when I try to go to billing for my student spotify premium it is stuck on Canadian dollars and provinces, I have my country set as USA in my sett...
Moderator
512 Views
1 replies
0 likes
When I have to choose the plan for premium 59 or 66 something it doesn't load anything after choosing any of the plan
When I have to choose the plan for premium 59 or 66 something it doesn't load anything after choosing any of the plan
Not applicable
397 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium account but have become a full-time student and would like to switch to a St...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Casual Listener
580 Views
2 replies
0 likes
My Question or IssueI started my student premium in October 2023. You just changed my account to inidivdual preminum plan without any notification this month.I am very confused and I just double vertify my student account as well. My account still do...
My Question or Issue I started my student premium in October 2023. You just changed my account to inidivdual preminum plan without any notification this month. I am very confused and I just...
Spotify Star
386 Views
1 replies
0 likes
Hello! I was wondering if I could transfer my family members to the premium student plan.Since I was approved for it. Thank you!
Hello! I was wondering if I could transfer my family members to the premium student plan. Since I was approved for it. Thank you!
Spotify Star
350 Views
1 replies
0 likes
