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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9195 Views

5 replies

0 likes

Premium for Students
  • 9195 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14214 Views

10 replies

2 likes

Premium for Students
  • 14214 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23783 Views

11 replies

1 likes

Premium for Students
  • 23783 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167883 Views

110 replies

148 likes

Premium for Students
  • 167883 Views
  • 110 replies
  • 148 likes

Is Spotify Premium for Students just for US students?

PlanPremiumCountryCosta Rica Device(Huawei P10)Operating System(Android)My Question or Issue I thought Spotify Premium for Students was for college students worldwide. Can someone confirm this? When I try to verify my student status by entering this ...

Casual Listener

Plan Premium Country Costa Rica   Device (Huawei P10) Operating System (Android) My Question or Issue   I thought Spotify Premium for Students was for college students worldwide....

fabiorojasz

Visitor

3019 Views

6 replies

0 likes

Premium for Students
  • 3019 Views
  • 6 replies
  • 0 likes

Superuser Contribution Issues with Student subscription

Hello,I am a student from Bulgaria and I am currently using the individual plan. I want to switch to the student plan, but I get an error(404s and heartbreaks We couldn’t find the page you were looking for.) when I try to do so. It seems like I canno...

Newbie

Hello, I am a student from Bulgaria and I am currently using the individual plan. I want to switch to the student plan, but I get an error(404s and heartbreaks We couldn’t find the page you were loo...

Maxim

Spotify Star

521 Views

1 replies

0 likes

Premium for Students
  • 521 Views
  • 1 replies
  • 0 likes

Premium student not being able to avail premium features

I was able to avail all the premium features till now after signing up from premium student in february. But today, for the month of september although my auto-payment was processed, spotify shows that there's an issue with the payment and to start a...

Visitor

I was able to avail all the premium features till now after signing up from premium student in february. But today, for the month of september although my auto-payment was processed, spotify shows th...

osornios

Spotify Star

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution ADDRESS NOT VALID

I'm getting problem,i just got verified as being a student,now I am just putting my address in order to pay spotify for my account,but when I put address and all account details,and click buy now,it shows error for ADDRESS NOT VALID,why is so,whateve...

Visitor

I'm getting problem,i just got verified as being a student,now I am just putting my address in order to pay spotify for my account,but when I put address and all account details,and click buy now,it ...

Vasil

Moderator

778 Views

1 replies

0 likes

  • 778 Views
  • 1 replies
  • 0 likes

I can't pay for my premium student as payment window isn't loading

I've chosen my subscription but I can't pay as the payment isn't loading. It's stuck to only selection of the plan.

Newbie

I've chosen my subscription but I can't pay as the payment isn't loading. It's stuck to only selection of the plan.

Maxim

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Account disappearance

My account suddenly disappeared, along with all my playlists and favorite albums. However, I am still being charged monthly. What should i do to have refundPlanStudent

Newbie

My account suddenly disappeared, along with all my playlists and favorite albums. However, I am still being charged monthly. What should i do to have refund Plan Student  

Maxim

Spotify Star

406 Views

1 replies

0 likes

Premium for Students
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to access Hulu | Premium Student

PlanPremium StudentCountryUSADeviceAll My Question or IssueSo I got in contact with Hulu support and they suggested I contact Spotify about this issue so I figured I'd try here before attempting actual Spotify support. I've had my Premium Student acc...

Regular

Plan Premium Student Country USA Device All   My Question or Issue So I got in contact with Hulu support and they suggested I contact Spotify about this issue so I figured I'd try here b...

Not applicable

1314 Views

5 replies

0 likes

Premium for Students
  • 1314 Views
  • 5 replies
  • 0 likes

Superuser Contribution PAGO

PlanPara estudiantes PaísColombiaDispositivo(Galaxia A70)Sistema operativo (Androide)Mi pregunta o problemaEl DIA 25 REALICE CAMBIO DE PLAN PARA EL PLAN ESTUDIANTES, REALICE EL PAGO Y APARECE COMO PAGO APPROBADO. ACTUALMENTE MI CUENTA APARECE COMO UN...

Visitor

Plan Para estudiantes  País Colombia Dispositivo (Galaxia A70) Sistema operativo  (Androide) Mi pregunta o problema El DIA 25 REALICE CAMBIO DE PLAN PARA EL PLAN ESTUDIANTES, REALI...

Novy

Moderator

416 Views

1 replies

0 likes

Premium for Students
  • 416 Views
  • 1 replies
  • 0 likes

Hulu is not included in my Premium Student subscription

PlanPremium StudentCountryHungary My Question or IssueI recently entered university so I updated my subscription from premium to premium student. During the upgrade I saw somewhere that Hulu is included with the subscription but I can't activate it. ...

Newbie

Plan Premium Student Country Hungary   My Question or Issue I recently entered university so I updated my subscription from premium to premium student. During the upgrade I saw somewhere t...

Maxim

Spotify Star

1599 Views

1 replies

0 likes

Premium for Students
  • 1599 Views
  • 1 replies
  • 0 likes

Premium Student coming to an end

Hello, I am currently on the Premium Student plan, which is linked up to my Headspace. The plan is coming to an end in September as I've received the max 4 years, however if I change to Spotify free, will my headspace still be connected to my account...

Visitor

Hello, I am currently on the Premium Student plan, which is linked up to my Headspace. The plan is coming to an end in September as I've received the max 4 years, however if I change to Spotify free,...

ribezaz

Spotify Star

428 Views

1 replies

1 likes

Premium for Students
  • 428 Views
  • 1 replies
  • 1 likes

Superuser Contribution the renewal date is less than a month

PlanStudentCountryMalaysiaDeviceIphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI made the payment on 25/8/2024, but the date needs to be renewed on 9/9/2024.

Newbie

Plan Student Country Malaysia Device Iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I made the payment on 25/8/2024, but the date needs ...

Ivelina

Moderator

602 Views

1 replies

0 likes

Premium for Students
  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account change

None of the below information is required. However, the more you provide the easier it will be for us to try and help hello.PlanFree/Premium->studentCountryUSA Device(iPhone 13Operating System(iOS 17.5.1 My Question or IssueIf my normal premium payme...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help hello. Plan Free/Premium->student Country USA  Device (iPhone 13 O...

Ivelina

Moderator

519 Views

1 replies

0 likes

Premium for Students
  • 519 Views
  • 1 replies
  • 0 likes

Folkhighschools (Folkhögskola) aren't included in the Premium Student form.

For some reason Folkhigh schools (Folkhögskola) isn't included in the Student Premium forms in Sweden. This is also a form of tertiary education for students. So I find it strange that this school form isn't included.PlanPremiumCountrySwedenDeviceSam...

Newbie

For some reason Folkhigh schools (Folkhögskola) isn't included in the Student Premium forms in Sweden. This is also a form of tertiary education for students. So I find it strange that this school f...

Maxim

Spotify Star

442 Views

1 replies

0 likes

Premium for Students
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community] How to deactivate Hulu

I have been going insane for hours it seems, trying to figure out how to deactivate Hulu on my Premium Spotify Student account so that I am able to reactivate Hulu and not be charged for it. Both Spotify and Hulu support basically point at each other...

Visitor

I have been going insane for hours it seems, trying to figure out how to deactivate Hulu on my Premium Spotify Student account so that I am able to reactivate Hulu and not be charged for it. Both Spo...

tomimizz

Newbie

3181 Views

9 replies

2 likes

  • 3181 Views
  • 9 replies
  • 2 likes

Can't Reverify

Currently on Student plan, and it's asking me to reverify my student status. I'll still be a student, so I clicked on the reverify button in the email I received. But there's no way for me to actually click on the student plan and go through the reve...

Newbie

Currently on Student plan, and it's asking me to reverify my student status. I'll still be a student, so I clicked on the reverify button in the email I received. But there's no way for me to actuall...

osornios

Spotify Star

527 Views

1 replies

0 likes

Premium for Students
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not given option to renew discount after two years

I got an email today telling me that my Premium for Students discount expires in a month and that I should reverify if I'm still a student. The problem is, when I try to go to the renewal page, it doesn't give me the option to verify. It just says I'...

Visitor

I got an email today telling me that my Premium for Students discount expires in a month and that I should reverify if I'm still a student. The problem is, when I try to go to the renewal page, it d...

Joan

Moderator

509 Views

1 replies

0 likes

Premium for Students
  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment deducted from account but student plan is paused

Plan Free/Premium Country India Device Vivo t1 5g Operating System Android 13 My Question or Issue hi all, i've been using the student plan for a while now, and while in the past my payment did fail because of a legit reason (not enough money in the ...

Casual Listener

Plan Free/Premium Country India Device Vivo t1 5g Operating System Android 13   My Question or Issue hi all, i've been using the student plan for a while now, and while in th...

Ivelina

Moderator

865 Views

3 replies

0 likes

Premium for Students
  • 865 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My audiobook locked after listening to half of it

I’ve approx 17 hours into a 28 hour audiobook. I used my allotted 15 hours per month and purchased a top up. However, my monthly hours were supposed to reset yesterday and today I found the audiobook locked. Spotify is asking that I buy the books ($3...

Visitor

I’ve approx 17 hours into a 28 hour audiobook. I used my allotted 15 hours per month and purchased a top up. However, my monthly hours were supposed to reset yesterday and today I found the audiobook...

Joan

Moderator

2699 Views

3 replies

0 likes

  • 2699 Views
  • 3 replies
  • 0 likes

Unable to pay using card

PlanPremium StudentCountryMalaysiaFirst of all, I randomly got charged the full amount of regular Premium price instead of Student price without prior notice. Secondly, when I try to renew my Student subscription I did not have the option to use debi...

Newbie

Plan Premium Student Country Malaysia First of all, I randomly got charged the full amount of regular Premium price instead of Student price without prior notice. Secondly, when I try to renew my...

Shaurya5

Visitor

754 Views

3 replies

0 likes

Premium for Students
  • 754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Renewing Student Premium Account

PlanPremiumCountryCanadaDevice(iPhone 8Plus)Operating SystemIOS 12.4My Question or IssueHey, my email is *snip*. I receieved an email on August 27th saying that my student premium account is expiring soon. I’m still a student so I looked to extend my...

Newbie

Plan Premium Country Canada Device (iPhone 8Plus) Operating System IOS 12.4 My Question or Issue Hey, my email is *snip*. I receieved an email on August 27th saying that my student premium a...

Not applicable

2068 Views

8 replies

4 likes

Premium for Students
  • 2068 Views
  • 8 replies
  • 4 likes