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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

16087 Views

11 replies

1 likes

Premium for Students
  • 16087 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Mimi_1

Visitor

151903 Views

108 replies

146 likes

Premium for Students
  • 151903 Views
  • 108 replies
  • 146 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

35426 Views

19 replies

1 likes

Premium for Students
  • 35426 Views
  • 19 replies
  • 1 likes

Superuser Contribution ¿Como solicito un reembolso?

Se me cobro los 6 dolares de mi cuenta y tenia activado en plan de estudiantes que solo es de 3. Si me podrian ayudar reembolsando o cobrando esos 3 dolares para la siguiente semana.

Visitor

Se me cobro los 6 dolares de mi cuenta y tenia activado en plan de estudiantes que solo es de 3. Si me podrian ayudar reembolsando o cobrando esos 3 dolares para la siguiente semana.

MihailY

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Discovered a Premium Feature", but I am subscribed??

When I hit the shuffle feature on my playlist, it doesn't work and I get a pop up saying I "discovered a Premium Feature", but I am subscribed via Spotify Student and checked again, it does say so in my Account info. So why can't I shuffle my playlis...

Visitor

When I hit the shuffle feature on my playlist, it doesn't work and I get a pop up saying I "discovered a Premium Feature", but I am subscribed via Spotify Student and checked again, it does say so in...

Yordan

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo entrar no plano família

Não consigo acessar o plano família. Recentemente voltei do exterior, onde usava minha conta de estudante. Antes de voltar eu cancelei meu plano e atualizei meus dados na conta. Porém voltei para minha casa e não conigo acessar o plano que minha famí...

Newbie

    Não consigo acessar o plano família. Recentemente voltei do exterior, onde usava minha conta de estudante. Antes de voltar eu cancelei meu plano e atualizei meus dados na conta. ...

Bittencourt

Spotify Star

1908 Views

5 replies

1 likes

Plano Família
  • 1908 Views
  • 5 replies
  • 1 likes

SheerID link takes me to Spotify login, then 404 error

So I got the email from Spotify to renew my Premium Student Subscription. I've been using Student Premium for 2 years now, and I must renew my discount by the 5th of August. I redid the SheerID application and I was accepted, but whenever I click the...

Visitor

So I got the email from Spotify to renew my Premium Student Subscription. I've been using Student Premium for 2 years now, and I must renew my discount by the 5th of August. I redid the SheerID appli...

Maxim

Spotify Star

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I change my plan to Premium Student?

I have been trying to switch plans to Premium Student but get an error message every time. My university is listed as an option in the menu section, and when I clicked this and typed in my university email it said the verification had been successful...

Visitor

I have been trying to switch plans to Premium Student but get an error message every time. My university is listed as an option in the menu section, and when I clicked this and typed in my university...

Joan

Moderator

2229 Views

1 replies

0 likes

  • 2229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante

I currently have a premium plan for students and I have had it for quite some time now, but tomorrow I will change my plan from student to normal, being that I am still a student and I finish my degree at the end of this year. I try to renew the plan...

Visitor

I currently have a premium plan for students and I have had it for quite some time now, but tomorrow I will change my plan from student to normal, being that I am still a student and I finish my d...

Joan

Moderator

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't redeem student discount with my confirmed account what should I do?

I've received an email that says my student ID has been confirmed. Still, when I try to switch my existing family plan (I'm the manager) to my student plan I simply can't and a message something like "you are not eligible for this plan, try another p...

Visitor

I've received an email that says my student ID has been confirmed. Still, when I try to switch my existing family plan (I'm the manager) to my student plan I simply can't and a message something like...

Joan

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify me cambio de estudiante a plan normal.

Hace un año solicité el plan de estudiantes y me funcionó con normalidad, pero recientemente noté que cambió al plan normal individual, intenté cambiar a estudiante pero me dice que no puedo ser verificado.

Visitor

Hace un año solicité el plan de estudiantes y me funcionó con normalidad, pero recientemente noté que cambió al plan normal individual, intenté cambiar a estudiante pero me dice que no puedo ser veri...

Lyubka

Moderator

393 Views

1 replies

0 likes

Premium for Students
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution My college doesnt show up for a student discount

PlanFreeCountryEnglandDeviceSamsung galaxy A8 My Question or IssueI'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist but the basingstoke college of technology nearby does

Visitor

Plan Free Country England Device Samsung galaxy A8     My Question or Issue I'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist...

DAVenyamor

Casual Listener

13005 Views

2 replies

0 likes

Premium for Students
  • 13005 Views
  • 2 replies
  • 0 likes

Superuser Contribution Não utilizei os 4 anos de spotify universitário e não consigo renovar o plano

My Question or IssueAssinei o plano universitário em 2021. Atualmente estaria no meu terceiro ano dos quatro que são permitidos ter a conta universitária. Todo ano eu renovo, inclusive esse, já havia renovado e recebido a confirmação e ainda assim mi...

Visitor

  My Question or Issue Assinei o plano universitário em 2021. Atualmente estaria no meu terceiro ano dos quatro que são permitidos ter a conta universitária. Todo ano eu renovo, inclusive esse...

Yordan

Moderator

816 Views

1 replies

0 likes

Premium for Students
  • 816 Views
  • 1 replies
  • 0 likes

Payment Plan

Individual Premium iPhone 11 Pro Max How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.

Visitor

  Individual Premium  iPhone 11 Pro Max   How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.  &n...

Maxim

Spotify Star

781 Views

1 replies

0 likes

Account
Premium
Subscription
  • 781 Views
  • 1 replies
  • 0 likes

I can not buy a Premium account

PlanPremiumCountryCzech RepublicDeviceiPhone 11Operating SystemiOS My Question or IssueI would like to buy spotify premium, I am currently using Spotify free. Unfortunately, I've probably already used up the free introductory month, so I can't even b...

Regular

Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS   My Question or Issue I would like to buy spotify premium, I am currently using Spotify free. Unfortunately, ...

Esther1999

Casual Listener

1532 Views

10 replies

0 likes

Premium for Students
  • 1532 Views
  • 10 replies
  • 0 likes

Though I am eligible for students discount, I am not able to claim it

I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?

Visitor

I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?

Maxim

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution student account

PlanPremiumCountryFrance My Question or Issue Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay but because it didn't work after I've checked many times since and now it ...

Visitor

Plan Premium Country France   My Question or Issue   Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay...

MihailY

Moderator

562 Views

1 replies

0 likes

Premium for Students
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I'm a student but Spotify he took the money for a normal plan ,

Visitor

I'm a student but Spotify he took the money for a normal plan ,

Lyubka

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Foi debitado valor maior no meu cartão de crédito

Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 30/06 sendo que no cartão o valor foi creditado muit...

Visitor

Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 3...

Lyubka

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution my bank has deducted my premium payment but spotify says payment failed

i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spotify says my premium has been paused since there wa...

Newbie

i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spo...

Lyubka

Moderator

1538 Views

1 replies

0 likes

  • 1538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice for student premium

Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the money. I'll just go with the 129 peso premium inste...

Newbie

Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the ...

ILetTheDogsOut

Newbie

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes