Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13781 Views

11 replies

1 likes

Premium for Students
  • 13781 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146409 Views

106 replies

145 likes

Premium for Students
  • 146409 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34482 Views

19 replies

1 likes

Premium for Students
  • 34482 Views
  • 19 replies
  • 1 likes

Payment Plan

Individual Premium iPhone 11 Pro Max How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.

Visitor

  Individual Premium  iPhone 11 Pro Max   How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.  &n...

Maxim

Spotify Star

768 Views

1 replies

0 likes

Account
Premium
Subscription
  • 768 Views
  • 1 replies
  • 0 likes

I can not buy a Premium account

PlanPremiumCountryCzech RepublicDeviceiPhone 11Operating SystemiOS My Question or IssueI would like to buy spotify premium, I am currently using Spotify free. Unfortunately, I've probably already used up the free introductory month, so I can't even b...

Regular

Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS   My Question or Issue I would like to buy spotify premium, I am currently using Spotify free. Unfortunately, ...

Esther1999

Casual Listener

1477 Views

10 replies

0 likes

Premium for Students
  • 1477 Views
  • 10 replies
  • 0 likes

Though I am eligible for students discount, I am not able to claim it

I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?

Visitor

I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?

Maxim

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution student account

PlanPremiumCountryFrance My Question or Issue Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay but because it didn't work after I've checked many times since and now it ...

Visitor

Plan Premium Country France   My Question or Issue   Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay...

MihailY

Moderator

547 Views

1 replies

0 likes

Premium for Students
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I'm a student but Spotify he took the money for a normal plan ,

Visitor

I'm a student but Spotify he took the money for a normal plan ,

Lyubka

Moderator

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Foi debitado valor maior no meu cartão de crédito

Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 30/06 sendo que no cartão o valor foi creditado muit...

Visitor

Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 3...

Lyubka

Moderator

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution my bank has deducted my premium payment but spotify says payment failed

i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spotify says my premium has been paused since there wa...

Newbie

i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spo...

Lyubka

Moderator

1434 Views

1 replies

0 likes

  • 1434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice for student premium

Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the money. I'll just go with the 129 peso premium inste...

Newbie

Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the ...

ILetTheDogsOut

Newbie

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t keep it on one playlist

Every time I press a playlist music from my country playlist keeps playing, I cannot keep it on a different playlist

Visitor

Every time I press a playlist music from my country playlist keeps playing, I cannot keep it on a different playlist

OscarDC

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

I was charged for student premium but didn't get the premium

PlanStudent PremiumCountryIndia DeviceSamsung Galaxy M21Operating SystemAndroid 12 My Question or IssueI was charged for student premium but did not get the membership. The amount was deducted from my bank account but when i opened the Spotify websit...

Visitor

Plan Student Premium Country India  Device Samsung Galaxy M21 Operating System Android 12   My Question or Issue I was charged for student premium but did not get the membership. ...

Not applicable

442 Views

2 replies

0 likes

Premium for Students
  • 442 Views
  • 2 replies
  • 0 likes

Superuser Contribution Quiero renovar mi plan estudiantil, ya me cobraron pero no se renueva

He tenido el plan estudiantil anteriormente per debía renovarlo. Ya hice el proceso de renovación, coloqué mi tarjeta y me hicieron un cobro de 5 soles pero no la suscripción no se renovó y quiero saber que procede en este caso.

Visitor

He tenido el plan estudiantil anteriormente per debía renovarlo. Ya hice el proceso de renovación, coloqué mi tarjeta y me hicieron un cobro de 5 soles pero no la suscripción no se renovó y quiero sa...

Dian

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

I’m still a student and spotify says i’m in my last year.

I’m in my 3rd year of university and my program is 5 years at University of Waterloo, I don’t know how to tell spotify that I’m still a student and need to stay on the student plan.

Visitor

I’m in my 3rd year of university and my program is 5 years at University of Waterloo, I don’t know how to tell spotify that I’m still a student and need to stay on the student plan.

Maxim

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student

PlanPremiumCountryItalyDeviceHuawei MateBook D 15Operating SystemWindows 11 My Question or IssueAlthough I did the necessary checks to be able to actually join the student subscription when it comes to starting the plan (verified until 06/04/2024) it...

Newbie

Plan Premium Country Italy Device Huawei MateBook D 15 Operating System Windows 11   My Question or Issue Although I did the necessary checks to be able to actually join the student su...

Lyubka

Moderator

537 Views

1 replies

0 likes

Premium for Students
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have the student discount but i paid the normal amount

PlanPremiumCountryPeruDeviceSamsung Galaxy A30Operating SystemAndroidMy Question or IssueI did not receive any email advising that I will pay the regular price or that I had to renew the student plan. It's not fair for me to pay regular price without...

Visitor

Plan Premium Country Peru Device Samsung Galaxy A30 Operating System Android My Question or Issue I did not receive any email advising that I will pay the regular price or that I had to rene...

Lyubka

Moderator

592 Views

3 replies

0 likes

Premium for Students
  • 592 Views
  • 3 replies
  • 0 likes

SheerID does not work

Premium StudentItalyiPhone 14 with iOS 16My Premium Student plan expired and I am now paying full premium.I am still a student and want to subscribe Premium Student.SheerID website is not reachable. Please help.Thanks

Newbie

Premium Student Italy iPhone 14 with iOS 16 My Premium Student plan expired and I am now paying full premium. I am still a student and want to subscribe Premium Student. SheerID website is not r...

Keanu_C

Community Legend

563 Views

1 replies

0 likes

Premium for Students
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution My institution has been approved by sheer, but it's still not working

I've recived the following email: "Good news! Your institution, Fondazione ITS Mobilità Sostenibile delle persone e delle merci was approved and has been added to our Student program"Still my school it's not listed in the University / college name.  

Visitor

I've recived the following email: "Good news! Your institution, Fondazione ITS Mobilità Sostenibile delle persone e delle merci was approved and has been added to our Student program" Still my sch...

Alex

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes