Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Plan PremiumCountry Italy Device(iPhone X)Operating System(iOS 16.2) My Question or IssueI've tried to renew my student account but it didn't work. I've contacted SheerID and for their everything works. Could you help me please?
My account still on the students premium and it been automatically charged 2 days ago and now iy expired and switch back to standard pack but it still charged me
A etapa de pagamento apresenta erro.
Как ускорить проверку мне надоела ждать и постоянно их делать
Over a year I had a student account and now all of a sudden the changed it to individual account and i don't know why, also when i click on "verifying student account" they said "giftcard was already used"
Hi. Since i started to pay spotify at 9.99 every mouth. I have already been student. (Cuz i just noticed that)I have already given you my documents and certificat of school from 2018). When i just changed my situation. You can check all there. So i t...
and so my college is not in the subscription for students, which is why I can't make myself a premium for a student. Country Kazakhstan, College "Алматинский колледж строительства и менеджмента"
I have downloaded the spotify app several times. When I open it up it always says "something went wrong" "try reloading the page" When I reload the page it says the same thing
Hey! I recently started using the Spotify Student Plan to be able to pay for my Spotify Premium more efficiently. The problem is that I am currently not a student in a verified college, however my brother is. Since my brother doesn’t use Spotify, I’v...
I subscribed to the student plan, I did the correct verification, I added the card and supposedly I have a free month and then the charges will arrive to the card, but it's been 14 days and advertising appears and in the app it says that my plan is t...
PlanPremium for StudentsCountryUSADeviceHP Laptop EnvyOperating SystemWindows 10 My Question or IssueI recently changed my premium account to Student Premium account so that I would have access to Hulu and Showtime. Upon being approved for the Studen...
Coloco os dados para pagamento, bem como o país e estado em Portugal, mas não aparece a opção para Portugal- mesmo já tendo valido a instituição de ensino. Apenas dá para selecionar estados e códigos postais dos EUA
Hey,Ich habe gestern eine Email von Spotify bekommen, dass mein Premium Student Abo abgelaufen sei. Das kann aber gar nicht sein, weil ich Spotify noch nichtmal 1 Jahr habe und dementsprechend noch nicht verifizieren musste. Wenn ich im Web meinen Ac...
i got charged 9.99 when i shouldve got charged 5.99 as my student premium was not updated.
I want to improve my account by making it a premium account, especifically thepremium for students, but when i try to do it, it says that it doesn't exists
PlanPremiumMy Question or IssueHello! I have been using the Spotify Student subscription for about a year now and I recently found out about about the fact that this discount can be used for up to 4 years. My question is if I pause my Student Subscri...
PlanFreeCountryUnited KingdomDeviceiPhone SE (2022)Operating SystemiOS 16.1 My Question or IssueWhen I try to verify my account it takes me to “OpenAthens” from which I have researched is something to do with the NHS, but I can confirm that my colleg...
For context, I attend the Institute of Culinary Education in Pasadena. Not only is this an accredited college, but the campus I attend is the former campus of Le Cordon Bleu in Pasadena. The facilities were purchased after Le Cordon Bleu was unaccred...
I had a student verified account which I had to delete for some reason but then when I created a new account and try to verify, it says "Unable to verify your student status". It used worked perfectly on my old account. I have summited my student ID ...
PlanPremiumCountryBangladeshMy Question or IssueMy student plan was suddenly changed to premium individual, when spotify wanted to charge from my account as premium individual it didnt have enough credit at that time ( I use sim card payment method)....