Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
11594 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
141044 Views
102 replies
142 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
33031 Views
19 replies
1 likes
UQAM, université du Québec à Montréal, is a huge institution in Montreal.Why would it not be eligible to the Premium Student offer? Thanks a lot!
UQAM, université du Québec à Montréal, is a huge institution in Montreal. Why would it not be eligible to the Premium Student offer? Thanks a lot!
Spotify Star
490 Views
1 replies
1 likes
Olá, eu tinha o plano simples de 19,90 na minha conta, no caso a que eu uso. ******************* esse é o e-mail da conta, aí fui trocar o plano para o universitário e contratei no email errado ******************, consigo mudar para a minha principal...
Olá, eu tinha o plano simples de 19,90 na minha conta, no caso a que eu uso. ******************* esse é o e-mail da conta, aí fui trocar o plano para o universitário e contratei no email errado *****...
Moderator
562 Views
1 replies
0 likes
I selected 3 months students plan but after 1 month it was showing my payment was failed
I selected 3 months students plan but after 1 month it was showing my payment was failed
Moderator
304 Views
1 replies
0 likes
I will be a student in college for more than 4 years, so far I have been at a community college while working but I won’t be Graduating until 2027 and will be moving to a different college in the fall. Is there a way to have student premium for more ...
I will be a student in college for more than 4 years, so far I have been at a community college while working but I won’t be Graduating until 2027 and will be moving to a different college in the fal...
Spotify Star
11239 Views
1 replies
2 likes
You charged me as a premium individual this year although I have confirmed premium student account. What I can do with it? I’m using student account since 2020. I have read you can use student account for 4 years.
You charged me as a premium individual this year although I have confirmed premium student account. What I can do with it? I’m using student account since 2020. I have read you can use student accoun...
Moderator
1036 Views
1 replies
0 likes
I use student preminum on spotify. I verified my student status at the beginning of the year. But this month instead of the 14.99 fee it took 20.99 from my card. Last month was a student fee (January) and it suddenly shows my account as personal prem...
I use student preminum on spotify. I verified my student status at the beginning of the year. But this month instead of the 14.99 fee it took 20.99 from my card. Last month was a student fee (January...
Moderator
322 Views
1 replies
0 likes
I got charged for it last month and then I got charged for $10.59 for just premium and now it won't let change my plan back
I got charged for it last month and then I got charged for $10.59 for just premium and now it won't let change my plan back
Moderator
283 Views
1 replies
0 likes
I paid 66 rs is also deducted from my account but not updated in spotify account
I paid 66 rs is also deducted from my account but not updated in spotify account
Spotify Legend
321 Views
1 replies
0 likes
my payment failed this month. when i was now about to update the payment methods, Spotify only lets me choose the individual premium payment plan and I have even renewed this year with the college document. can you help me?
my payment failed this month. when i was now about to update the payment methods, Spotify only lets me choose the individual premium payment plan and I have even renewed this year with the college do...
Spotify Legend
338 Views
1 replies
1 likes
I recently had to factory reset my phone and watch, both of what had downloaded songs on them. Now after the reset I can't download anymore songs as I have reached "Device Limit"Any help would be highly appreciated.
I recently had to factory reset my phone and watch, both of what had downloaded songs on them. Now after the reset I can't download anymore songs as I have reached "Device Limit" Any help would be...
Moderator
2567 Views
7 replies
0 likes
when choosing a payment method, there are two options, namely the payment method using a debit card and pay pal. when I choose a debit card, the page that appears can only pay using pay pal
when choosing a payment method, there are two options, namely the payment method using a debit card and pay pal. when I choose a debit card, the page that appears can only pay using pay pal
Spotify Legend
551 Views
1 replies
0 likes
I have been paying the Premium Student Plan and Hulu, separately. Hulu won't let me change billing to 3rd party, so I canceled my Hulu account. Spotify says to deactivate Hulu under services, but there isn't a deactivate option. I removed access unde...
I have been paying the Premium Student Plan and Hulu, separately. Hulu won't let me change billing to 3rd party, so I canceled my Hulu account. Spotify says to deactivate Hulu under services, but the...
Visitor
617 Views
2 replies
0 likes
I got verified as student but still saying not available.. error
I got verified as student but still saying not available.. error
Moderator
343 Views
1 replies
0 likes
I verified my account as student on sheerID, but when i try to subscribe to the student membership i get this error "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."
I verified my account as student on sheerID, but when i try to subscribe to the student membership i get this error "Sorry, you are not eligible for that plan. Here are some other ways to get Premium...
Not applicable
1458 Views
2 replies
0 likes
Já foi descontado o valor no cartão de crédito, e até agora não atualizou na plataforma mobile Android. Quero saber o que fazer, pois já está cobrando
Já foi descontado o valor no cartão de crédito, e até agora não atualizou na plataforma mobile Android. Quero saber o que fazer, pois já está cobrando
Spotify Legend
314 Views
1 replies
0 likes
Je n'ai pas reçu le mail me demandant de fournir un justificatif.
Je n'ai pas reçu le mail me demandant de fournir un justificatif.
Moderator
249 Views
1 replies
0 likes
Plan: Free Currently with Premium in the pastCountry: United States of America Device: iPhone 13, MacBook AirOperating System: IOS 16, MacOS 13 My Question or Issue:When I go to sign up for the premium plan it tells me that it cant confirm I am a stu...
Plan: Free Currently with Premium in the past Country: United States of America Device: iPhone 13, MacBook Air Operating System: IOS 16, MacOS 13 My Question or Issue: Wh...
Moderator
603 Views
3 replies
0 likes
I applied for the student premium accounts and was accepted, however, my account shows that I'm on an individual premium account and charges me so as well. When I try to redo the student account request, it says I have already done it, yet nothing is...
I applied for the student premium accounts and was accepted, however, my account shows that I'm on an individual premium account and charges me so as well. When I try to redo the student account requ...
Moderator
277 Views
1 replies
0 likes
Zweryfikowałem konto studenta jakiś czas temu i nagle wyskoczyła mi informacja, że muszę zweryfikować jeszcze raz, inaczej 21.02 przejdę na plan indivudual. Wchodząc na weryfikację pokazuje mi, że to działanie zostało już wykonane.
Zweryfikowałem konto studenta jakiś czas temu i nagle wyskoczyła mi informacja, że muszę zweryfikować jeszcze raz, inaczej 21.02 przejdę na plan indivudual. Wchodząc na weryfikację pokazuje mi, że to...
Moderator
679 Views
1 replies
0 likes
