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Please see below the most popular frequently asked questions.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • manualjake
  • Casual Listener
  • 21350 Views
  • 16 replies
  • 0 likes
  • Premium for Students
  • 21350 Views
  • 16 replies
  • 0 likes

Superuser Contribution Closed old account with student premium

I recently decided to close my old Facebook account, which was also linked with my old Spotify account. I then decided to close the Spotify account too and make a new one on my new email. I had student premium for a while on my old account but I chan...

  • Visitor
  • I recently decided to close my old Facebook account, which was also linked with my old Spotify account. I then decided to close the Spotify account too and make a new one on my new email. I had stude...
  • Vasil
  • Moderator
  • 366 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't avail 3 months of student premium for 75PHP

PlanFree/Student PremiumCountryPhilippines Operating SystemAndroid 11 In the premium section, there is an offer of 3 months student premium for 75php when using mobile or e-wallet, but I can't avail it when paying. It shows that I will be charged 75 ...

  • Visitor
  • Plan Free/Student Premium Country Philippines  Operating System Android 11     In the premium section, there is an offer of 3 months student premium for 75php when using mobile...
  • Dian
  • Spotify Legend
  • 751 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 751 Views
  • 1 replies
  • 0 likes

Premium Student

Whenever I try to do Student discount, it doesn't show united states for Student. So I can't go further.

  • Visitor
  • Whenever I try to do Student discount, it doesn't show united states for Student. So I can't go further.  
  • Maxim
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 355 Views
  • 1 replies
  • 0 likes

No notification about my student deal being expired

PlanPremiumCountryGermany My Question or IssueHi I was using the student premium deal for a while now and I have not received any notifications about my student deal being expired. Normally you would receive a reminder mail. This time I got none. So ...

  • Newbie
  • Plan Premium Country Germany    My Question or Issue Hi I was using the student premium deal for a while now and I have not received any notifications about my student deal being ...
  • PedroContipelli
  • Casual Listener
  • 1741 Views
  • 2 replies
  • 1 likes
  • Student
  • 1741 Views
  • 2 replies
  • 1 likes

Superuser Contribution Verifiziert als Student aber dann keine Berechtigung

My Question or Issue Hallo,ich bin verifiziert als Student und diese Verifizierung ist auch bestätigt. Wenn ich aber mein Abo umstellen möchte, wird mir gesagt, dass ich für dieses Abo nicht berechtigt bin. Wo liegt der Fehler und was kann man tun?Pl...

  • Newbie
  • My Question or Issue   Hallo, ich bin verifiziert als Student und diese Verifizierung ist auch bestätigt. Wenn ich aber mein Abo umstellen möchte, wird mir gesagt, dass ich für dieses Abo nic...
  • Jeremy
  • Spotify Legend
  • 801 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 801 Views
  • 3 replies
  • 0 likes

Payment failed

Plan: StudentFree/Premium: FreeCountry: USA Device: iPhone 13 Pro / Macbook Air 2021(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am an international student from S...

  • Visitor
  • Plan: Student Free/Premium: Free Country: USA   Device: iPhone 13 Pro / Macbook Air 2021 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, W...
  • Maxim
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 414 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Você já aproveitou essa oferta"

Eu compartilhava uma conta com uma amiga que utilizava dos dados dela para ter o desconto do premium universitário. No caso, o email era meu e a matrícula da faculdade era dela. Acontece que já não compartilhamos mais e agora eu tentei solicitar o Pr...

  • Newbie
  • Eu compartilhava uma conta com uma amiga que utilizava dos dados dela para ter o desconto do premium universitário. No caso, o email era meu e a matrícula da faculdade era dela. Acontece que já não c...
  • Bittencourt
  • Spotify Star
  • 938 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 938 Views
  • 2 replies
  • 0 likes

Premium Student overseas

PlanFree/Premium Student CountryItaly / South Korea DeviceSamsung A52s Operating SystemAndroid 11 My Question or IssueHello! I have a problem with my spotify profile. I moved to South Korea for a while (I'm from Italy) as a student and spotify is not...

  • Visitor
  • Plan Free/Premium Student  Country Italy / South Korea  Device Samsung A52s  Operating System Android 11    My Question or Issue Hello! I have a problem with my spo...
  • Maxim
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution L'abonnement est passé de étudiant (4.99) à premium (9.99) sans préavis

PlanetudiantCountryFranceDevice(iPhoneOperating System(iOS 10 My Question or IssueBonjour,Mon compte est passé automatiquement depui etudiant à premium sans aucun préavis. comment faire pour le remettre en étudiant y compris pour le mois en cours.Mer...

  • Visitor
  • Plan etudiant Country France Device (iPhone Operating System (iOS 10   My Question or Issue Bonjour, Mon compte est passé automatiquement depui etudiant à premium sans aucun préavis. ...
  • Alex
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 243 Views
  • 1 replies
  • 0 likes

Spotify Student Premium Verification 404 Page

PlanFreeCountrySouth Korea (Temporarily) DeviceIntel LaptopOperating SystemWindows 10 My Question or Issue:I'm trying to get onto the Spotify Student Plan before the plan expires, and I've been clicking on the link that should allegedly send me to th...

  • Visitor
  • Plan Free Country South Korea (Temporarily)  Device Intel Laptop Operating System Windows 10   My Question or Issue: I'm trying to get onto the Spotify Student Plan before the pla...
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution money entry error

PlanPremiumCountryCzech Republic DeviceiPhone 11Operating SystemiOS 15.6.1 My subscription was charged on 9.09 and now my account says the next charge is on 28.09, why is this and how can this error be resolved?

  • Newbie
  •   Plan Premium Country Czech Republic  Device iPhone 11 Operating System iOS 15.6.1   My subscription was charged on 9.09 and now my account says the next charge is on 28.09,...
  • Eni
  • Moderator
  • 310 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 310 Views
  • 1 replies
  • 0 likes

Student Premium

Hi, I am planning on buying Student Premium on Spotify, however, I will be moving to the UK next week for my college So I wanted to know if my student premium will work in the UK as well or if will I have to change my location and billing exchange fr...

  • Newbie
  • Hi, I am planning on buying Student Premium on Spotify, however, I will be moving to the UK next week for my college  So I wanted to know if my student premium will work in the UK as well or if...
  • Maxim
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancel Premium Student From App?

I'm locked out of the account that's linked to my student premium (long story short, typo entering the e-mail and I forgot the password, so I can't fix the e-mail and can't reset the password). How on EARTH do I cancel the premium account so I can ju...

  • Visitor
  • I'm locked out of the account that's linked to my student premium (long story short, typo entering the e-mail and I forgot the password, so I can't fix the e-mail and can't reset the password). ...
  • Plamen_Bear
  • Spotify
  • 318 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verification issue

Hi I am facing an issue with student id verification.I dont use a last name on my id card and last name is required for verification process.Ive also tried using a full stop(.) but still cant avail student discount.Please help if you canPlan-currentl...

  • Visitor
  • Hi I am facing an issue with student id verification. I dont use a last name on my id card and last name is required for verification process.Ive also tried using a full stop(.) but still cant avail...
  • Elena
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 231 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify unable to confirm I'm a student

Hello, I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017. I've been successfully verified by SheerID and had the email from SheerID saying 'You're veri...

  • Newbie
  • Hello,   I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017.   I've been successfully ...
  • AlejaR
  • Moderator
  • 29104 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 29104 Views
  • 5 replies
  • 0 likes

Superuser Contribution Mode of payment

Hello, so recently I was verified that I can avail the student plan for my spotify account but when I was about to pay my account the qr code for the payment went lost, hence, I tried to do the procedure to avail the student plan but it states that I...

  • Visitor
  • Hello, so recently I was verified that I can avail the student plan for my spotify account but when I was about to pay my account the qr code for the payment went lost, hence, I tried to do the proce...
  • Alex
  • Spotify Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 279 Views
  • 1 replies
  • 0 likes

Student Premium Inquiry

Currently on month #1 of student premium. I understand each Student Premium subscription is a 12-month period, renewable up to 3 times for a total of 4 possible 12-month discounted periods. However, let’s say I cancel my subscription for a few months...

  • Casual Listener
  • Currently on month #1 of student premium. I understand each Student Premium subscription is a 12-month period, renewable up to 3 times for a total of 4 possible 12-month discounted periods. However, ...
  • Maxim
  • Spotify Star
  • 428 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 428 Views
  • 7 replies
  • 0 likes

Student offer, no United States country

Hello, I was a french student and now I'm studying in the United States. I would like to renew my Spotify student offer but the country "United States" is not on the list. It's the same for my phone number. I can't change it and put my American phone...

  • Visitor
  • Hello,    I was a french student and now I'm studying in the United States. I would like to renew my Spotify student offer but the country "United States" is not on the list. It's the sam...
  • Maxim
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 257 Views
  • 1 replies
  • 0 likes

Sixth Form Student Discount

I’ve just entered Sixth Form Centre Durham and was looking into getting a student Premium plan for Spotify as some of my other friends have done that (they go to New College) but it isn’t letting me. I tried to get it verified but it said that it was...

  • Casual Listener
  • ...hose at sixth form, it is the exact same stage of life after secondary and none are secondary/high school. This is quite unfair to those students who are unable to access it.     
  • Maxim
  • Spotify Star
  • 1257 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1257 Views
  • 3 replies
  • 0 likes

Superuser Contribution Phone number's country not supported- Puerto Rico

PlanPremium StudentCountryPuerto RicoDeviceiMacOperating SystemMonterey My Question or IssueI am being charged regular Spotify premium because it does not let me reverify. it says "Phone Numbers country not supported" when trying to verify manually t...

  • Visitor
  • Plan Premium Student Country Puerto Rico Device iMac Operating System Monterey   My Question or Issue I am being charged regular Spotify premium because it does not let me reverify. it...
  • Alex
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 301 Views
  • 1 replies
  • 0 likes