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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134119 Views

98 replies

137 likes

Premium for Students
  • 134119 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31499 Views

19 replies

1 likes

Premium for Students
  • 31499 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution Unable to sign up for Premium Student but Verified and Discount Applied

I'm located in Canada and use Spotify Canada. I used SheerID, was verified on Spotify Canada, and the Premium Student Discount shows in my account. When I click on upgrade and choose my plan, I get the error: "Sorry, you are not eligible for that pla...

Casual Listener

I'm located in Canada and use Spotify Canada.   I used SheerID, was verified on Spotify Canada, and the Premium Student Discount shows in my account. When I click on upgrade and choose my plan...

Lyubka

Moderator

434 Views

3 replies

0 likes

Premium for Students
  • 434 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cambio plan estudiante (ya canjeaste el código para esta oferta)

Después de ingresar mis datos para el cambio de plan, me arroja lo siguiente: YA CANJEASTE EL CÓDIGO PARA ESTA OFERTA; que significa eso?

Visitor

Después de ingresar mis datos para el cambio de plan, me arroja lo siguiente: YA CANJEASTE EL CÓDIGO PARA ESTA OFERTA; que significa eso?

Joan

Moderator

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution naõ consigo fazer o pagamento do premium

mandei o comprovante de matricula para o plano universitario,foi aprovado, porem n consigo cadastrar o cartão de debito, nem gerar boleto para o pagamento .

Visitor

mandei o comprovante de matricula para o plano universitario,foi aprovado, porem n consigo cadastrar o cartão de debito, nem gerar boleto para o pagamento .

Dian

Spotify Legend

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you allow Spotify Premium Student accounts to upload songs to blends?

As a Premium Student, you can create or join a blend playlist, but it won't upload songs from your profile to the playlist with another person.

Regular

As a Premium Student, you can create or join a blend playlist, but it won't upload songs from your profile to the playlist with another person.

valeribanana

Regular

1452 Views

12 replies

1 likes

  • 1452 Views
  • 12 replies
  • 1 likes

My university is not in your selection choices? how do i qualify

My university (Université du Québec à Trois-Rivières)is not in your selection choices? how do i qualify

Visitor

My university (Université du Québec à Trois-Rivières)is not in your selection choices? how do i qualify

kaworu_bloodpaw

Roadie

209 Views

1 replies

0 likes

  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution hi, my account is about to expire but I am still registered with my uni

I am still busy with my exams for the academic year of 2022. I fell ill with covid in my finals and could not write. I am still registered as a student until the end of march.

Casual Listener

I am still busy with my exams for the academic year of 2022. I fell ill with covid in my finals and could not write. I am still registered as a student until the end of march.

Lyubka

Moderator

278 Views

2 replies

0 likes

  • 278 Views
  • 2 replies
  • 0 likes

Superuser Contribution Não consigo me cadastrar no plano universitário mesmo com faculdade cadastr

Aparece um erro desconhecido ao fazer cadastro universitário mesmo minha universidade estando cadastrado e mesmo ka tendo tentado outros navegadores.

Visitor

Aparece um erro desconhecido ao fazer cadastro universitário mesmo minha universidade estando cadastrado e mesmo ka tendo tentado outros navegadores.

MihailY

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hvorfor gjelder studentprisen bare 4 år?

Hvorfor dekker studentprisen bare 4 år? Det er vanlig å studere og ta en mastergrad over 5 år, noe jeg gjør. Hvorfor kan jeg ikke få studentrabatt over alle disse 5 årene når jeg har gyldig studentbevis?

Visitor

Hvorfor dekker studentprisen bare 4 år? Det er vanlig å studere og ta en mastergrad over 5 år, noe jeg gjør. Hvorfor kan jeg ikke få studentrabatt over alle disse 5 årene når jeg har gyldig studentbe...

AlejaR

Moderator

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Page not exist Student Premium.

Hello everyone,For some reason I can’t take Student Premium in Austria, saying that “this page no longer exists. Unfortunately, we couldn’t find the page”. I tried change the browser, device, internet connection and also used private page in browser....

Visitor

Hello everyone, For some reason I can’t take Student Premium in Austria, saying that “this page no longer exists. Unfortunately, we couldn’t find the page”. I tried change the browser, device, inter...

Hxquez

Visitor

865 Views

2 replies

0 likes

Premium for Students
  • 865 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pourquoi mon établissement (lycée post bac)ne fait pas partie de la liste

je suis dans un établissement post bac c'est a dire qu'il y a que des étudiants du supérieur. mais mon établissement est marque non éligible a cette offre je me demande pourquoi ?

Visitor

je suis dans un établissement post bac c'est a dire qu'il y a que des étudiants du supérieur. mais mon établissement est marque non éligible a cette offre je me demande pourquoi ?

Lyubka

Moderator

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Unpaid

Hello! My name is Sophia and I use for Students! I had a problem paying with my old card, when I saw this problem I updated the details of my other card. The payment was made, I even received the receipt in my email, but in the app it's still showing...

Visitor

  Hello! My name is Sophia and I use for Students! I had a problem paying with my old card, when I saw this problem I updated the details of my other card. The payment was made, I even r...

Bittencourt

Spotify Star

342 Views

1 replies

0 likes

Premium for Students
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment

PlanStudent PremiumCountryGreeceDeviceiPhone 13Operating SystemiOS 16 My Question or IssueI have the Studen Premium plan but for 2 months (December 2022 and February 2023) I got charged with the full payment of Premium Individual. The first time I th...

Visitor

Plan Student Premium Country Greece Device iPhone 13 Operating System iOS 16   My Question or Issue I have the Studen Premium plan but for 2 months (December 2022 and February 2023) I ...

Dian

Spotify Legend

288 Views

1 replies

0 likes

Premium for Students
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution i couldnt purchase student plan

i coudnt purchase student plan i dont know why even though i got verified as a student

Visitor

i coudnt purchase student plan i dont know why even though i got verified as a student

Dian

Spotify Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't switch from Family Plan to Student Plan even though I am verified.

After verification, I choose Student Plan but says I am not eligible. I currently have the Family Plan and am the manager so that may have something to do with it.

Visitor

After verification, I choose Student Plan but says I am not eligible. I currently have the Family Plan and am the manager so that may have something to do with it.

Lyubka

Moderator

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution probleme avec l'offre etudiant, profite deja de l'offre, FAUX

j'ai essayer de profiter de l'offre etudiant mais je n'ai pas finaliser l'inscription et maintenant que je veux et peut la finalisé il me dit que je profite deja de l'offre.

Visitor

j'ai essayer de profiter de l'offre etudiant mais je n'ai pas finaliser l'inscription et maintenant que je veux et peut la finalisé il me dit que je profite deja de l'offre.

MihailY

Moderator

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Solved!! eu atualizei os dados do meu plano de estudante, mas cobraram o valor cheio

Boa noite, meu plano de estudante pediu pra atualizar os dados, como faz a cada 6 meses, eu atualizei e a veio a mensagem que deu certo, mas cobraram o valor do plano individual

Casual Listener

Boa noite, meu plano de estudante pediu pra atualizar os dados, como faz a cada 6 meses, eu atualizei e a veio a mensagem que deu certo, mas cobraram o valor do plano individual

Bittencourt

Spotify Star

422 Views

3 replies

0 likes

  • 422 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me cobraron de más

PlanPremiumCountryArgentina My Question or IssueHola, hace unos días me enviaron un mail que decía que el plan de estudiantes aumentaba a $199 pero que lo iban a cobrar a partir de marzo y este mes seguiría a $119, pero me cobraron igualmente $199 ig...

Casual Listener

Plan Premium Country Argentina   My Question or Issue Hola, hace unos días me enviaron un mail que decía que el plan de estudiantes aumentaba a $199 pero que lo iban a cobrar a partir de m...

Alex

Spotify Legend

356 Views

1 replies

0 likes

Premium for Students
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium student but getting the subscription plan for premium mini

I was previously subscribed to premium mini, I had been verified for the student discount and went on to change my plan to student premium. Successfully made the payment for Rs.66, which is visible in the account receipts, but my account is showing m...

Visitor

I was previously subscribed to premium mini, I had been verified for the student discount and went on to change my plan to student premium. Successfully made the payment for Rs.66, which is visible i...

MihailY

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm trying to subscribe to the student premium but it's not going.

I'm trying to subscribe to the university premium, but when I click on the option, the following message appears: Something's gone wrong. Refresh this page or try again later. It may take some time to get things up again.

Visitor

I'm trying to subscribe to the university premium, but when I click on the option, the following message appears: Something's gone wrong. Refresh this page or try again later. It may take some time t...

Not applicable

363 Views

2 replies

0 likes

  • 363 Views
  • 2 replies
  • 0 likes

Premim is only for USA student?

i was putting in my address and it only comes up with state in the US and got me wondering is it only for USA student ( I am from Australia)

Visitor

i was putting in my address and it only comes up with state in the US and got me wondering is it only for USA student ( I am from Australia)

Maxim

Spotify Star

300 Views

1 replies

0 likes

Premium for Students
  • 300 Views
  • 1 replies
  • 0 likes