Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44560 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44560 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20390 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20390 Views
  • 14 replies
  • 0 likes

Superuser Contribution Tinha o premium duo. agora quero o universitário a outra pessoa tem acesso?

Gostaria de saber se eu assinar o plano universitário, a outra pessoa que eu dividia meu antigo plano (duo), terá acesso? Ou devo excluir minha conta e criar uma nova?

  • Visitor
  • Gostaria de saber se eu assinar o plano universitário, a outra pessoa que eu dividia meu antigo plano (duo), terá acesso? Ou devo excluir minha conta e criar uma nova?
  • Jeremy
  • Spotify Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

I can't get Premium on my cell phone, although I upgraded to Prem on comput

My spotify (free) on my cell phone has one email address. However, I used a different email address when I purchased Premium through my desktop computer. I tried to change my email in Spotify on my cell phone, but it states that email already exists....

  • Visitor
  • My spotify (free) on my cell phone has one email address. However, I used a different email address when I purchased Premium through my desktop computer. I tried to change my email in Spotify on my...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

I can't renew my premium plan, why is that?

I am a college student and have had the premium plan for college students for 1 year, and I know I could have it for at least 4, so why can't this freaking app just accept my documents?

  • Visitor
  • I am a college student and have had the premium plan for college students for 1 year, and I know I could have it for at least 4, so why can't this freaking app just accept my documents?
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Payment

PlanFree/PremiumPremium CountryFirst UK, now NigeriaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s21 ultraOperating System(iOS 10, Android Oreo, Windows 10,etc.)AndroidMy Question or IssueI am a uk student using student discount....

  • Visitor
  • Plan Free/Premium Premium  Country First UK, now Nigeria Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s21 ultra Operating System (iOS 10, Android Oreo, Windows...
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 219 Views
  • 1 replies
  • 0 likes

Student subscription almost expiring

PlanPremiumCountryCanada My Question or IssueMy student plan expires on the 26th of June, but my next bill is supposed to be on the 21st. Will I have spotify premium with the student discount until July 21st? Or will it expire on the 26th of June? Th...

  • Visitor
  • Plan Premium Country Canada   My Question or Issue My student plan expires on the 26th of June, but my next bill is supposed to be on the 21st. Will I have spotify premium with the student...
  • Maxim
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Документы не подходят оформления подписки на премиум для студентов.

Отправляла и справку о зачислении и студенческий билет ничего не подошло. Теперь срок для подписки истёк, документы ведь были достоверными.

  • Visitor
  • Отправляла и справку о зачислении и студенческий билет ничего не подошло. Теперь срок для подписки истёк, документы ведь были достоверными.
  • Dian
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan on Spotify Duo

PlanFree/PremiumCountryIndonesiaDeviceiPhone 7Operating SystemiOS 13 My Question or IssueCan I use Spotify duo while also using Student Plan?

  • Visitor
  • Plan Free/Premium Country Indonesia Device iPhone 7 Operating System iOS 13   My Question or Issue Can I use Spotify duo while also using Student Plan?
  • AndresM
  • Spotify
  • 34351 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 34351 Views
  • 3 replies
  • 0 likes

Superuser Contribution for premium student account, it does not appear the USA

i am going to pass to a student premium account, i was searching for USA, and does not appear, and i study in the USA

  • Visitor
  • i am going to pass to a student premium account, i was searching for USA, and does not appear, and i study in the USA
  • Jeremy
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo suscribirme a premium de estudiantes

Me aparece un etiqueta que dice: Al parecer, ya aprovechaste el periodo de prueba de Premium antes. Por eso, no eres elegible para esta oferta. Pero no te preocupes, igual puedes obtener Spotify Premium. Nunca me suscrito a premium

  • Newbie
  •   Me aparece un etiqueta que dice: Al parecer, ya aprovechaste el periodo de prueba de Premium antes. Por eso, no eres elegible para esta oferta. Pero no te preocupes, igual puedes ob...
  • Dian
  • Spotify Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 369 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium for Students verification

I am trying to renew my subscription for premium for students but whenever I submit my student verification in SheerID the page always says "Please enter an eligible school" and there are no list of schools under the name of college/university drop d...

  • Casual Listener
  • I am trying to renew my subscription for premium for students but whenever I submit my student verification in SheerID the page always says "Please enter an eligible school" and there are no list o...
  • AndresM
  • Spotify
  • 2227 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 2227 Views
  • 7 replies
  • 0 likes

Superuser Contribution Hulu service not working

PlanStudent PremiumCountryUSA My Question or IssueHulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicking this button opens up Hulu which asks for its own subscription services.

  • Visitor
  •   Plan Student Premium Country USA   My Question or Issue Hulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicki...
  • Dian
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 2 likes
  • Premium for Students
  • 257 Views
  • 1 replies
  • 2 likes

I need the student account switched to son's account and removed from mine.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AdamDam
  • Spotify Star
  • 811 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 811 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraram errado

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

  • Visitor
  • o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???
  • Vasil
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account showing subscription to two different plans at same time?

PlanPremium StudentCountryIndiaDeviceRedmi Note 6 ProOperating SystemAndroid My Question or IssueHad to reverify that I'm a student, and that was successfully done, but then my recurring payment kept failing for this month. When I open my main accoun...

  • Visitor
  • ...ut then my recurring payment kept failing for this month.    When I open my main accounts page to try and figure it out, it says I have a students subscription as my plan, but when I o...
  • Dian
  • Spotify Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't use mine, can you help me ?PlanFree/PremiumCountryG...

  • Visitor
  • Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't ...
  • Kiril
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

  • Visitor
  • I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly
  • ekincanakın
  • Visitor
  • 558 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 558 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student premium capped at 4 years

PlanPremiumCountryUK DeviceIphone, MacOperating SystemiOS My Question or Issue Pretty frustrating on the 4 year student premium cap. I have another 6-7 months to go as a graduate student, and I saw another user on here put it like this - why should w...

  • Newbie
  • ...cknowledge the fact one can study post the 4 year range, I dont see why Spotify should increase their prices and cap students at 4 years. Seems just like a way to make money off young people. I still have no i...
  • Dian
  • Spotify Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged incorrectly

Plan - StudentCountry - UK DevicePixel6Operating SystemAndroid My Question or IssueI verified my student ID last month (April) but I've been charged £9.99 for May. The settings I changed last month have been removed?

  • Newbie
  • Plan - Student Country - UK   Device Pixel6 Operating System Android   My Question or Issue I verified my student ID last month (April) but I've been charged £9.99 for May. Th...
  • Yordan
  • Moderator
  • 367 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 367 Views
  • 1 replies
  • 0 likes