Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
9194 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
14208 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23782 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167877 Views
110 replies
148 likes
Boa tarde, tudo bem? Eu alterei meu plano individual para o universitário, deu que confirmou que sou universitário mas ainda está me cobrando o valor do individual e quando vou ver, meu plano ainda é o individual. Como proceder?
Boa tarde, tudo bem? Eu alterei meu plano individual para o universitário, deu que confirmou que sou universitário mas ainda está me cobrando o valor do individual e quando vou ver, meu plano ainda é...
Newbie
718 Views
2 replies
1 likes
I notice that in the US the student plan comes with an access to things such as Hulu, in the UK I would be paying the UK equivalent (which I believe is the same price) and I wouldn’t get anything like that, why?
I notice that in the US the student plan comes with an access to things such as Hulu, in the UK I would be paying the UK equivalent (which I believe is the same price) and I wouldn’t get anything lik...
Community Legend
867 Views
1 replies
1 likes
No reconoce el premium de estudiante y dice que esta asociada a otra cuenta, y tengo doble cobro, como premium y estudiante. He iniciado sesión de diferentes maneras y nada, sigo igual
No reconoce el premium de estudiante y dice que esta asociada a otra cuenta, y tengo doble cobro, como premium y estudiante. He iniciado sesión de diferentes maneras y nada, sigo igual
Moderator
518 Views
1 replies
0 likes
Po włączeniu utworu przeskakuje o kilka pozycji z listy i przestaje grać muzyka
Po włączeniu utworu przeskakuje o kilka pozycji z listy i przestaje grać muzyka
Moderator
2161 Views
1 replies
0 likes
Before i logged out of my spotify it was not even playing my music so i logged out to see if maybe it just needed a quick log out log back in and now i can’t even log in
Before i logged out of my spotify it was not even playing my music so i logged out to see if maybe it just needed a quick log out log back in and now i can’t even log in
Regular
636 Views
1 replies
0 likes
When uploading a picture of my student Id with my name, I’d number and expiry date, the software is still unable to verify my status as a student
When uploading a picture of my student Id with my name, I’d number and expiry date, the software is still unable to verify my status as a student
Spotify Star
642 Views
1 replies
0 likes
Plano universitário
Plano universitário
Moderator
488 Views
1 replies
0 likes
La carátula mostrada en el panel de notificaciones no corresponde a la canción
La carátula mostrada en el panel de notificaciones no corresponde a la canción
Spotify Legend
525 Views
1 replies
0 likes
Hola comunidad de spotify .Mi problema es que solicite spotify premiun para estudiantes universitarios y envie mi certificado de alumno regular , nunca me llego nada al correo sobre la confirmacion y ademas cuando intento volver a llenar el formulari...
...ue el formato no se leyó,Ayuda. Plan Premium for students Country Chile Device (iPhone 😎 Operating System iOS 11.1 My Question or Issue
Moderator
10241 Views
8 replies
1 likes
PlanFreeCountryChileDevice(Xiaomi 11T)Operating System(MIUI 14.0.4) My Question or IssueCuando selecciono la opción para pagar el Premium Universitario me salen otras opciones de pago diferentes a los otros planes Premium, como por ejemplo el Premium...
Plan Free Country Chile Device (Xiaomi 11T) Operating System (MIUI 14.0.4) My Question or Issue Cuando selecciono la opción para pagar el Premium Universitario me salen otras opcione...
Moderator
925 Views
1 replies
0 likes
Hi all, hope everyone’s doing well (: For the past couple of years I have used Premium via gift cards, however I had verified my student status (and not actually using Student Discount due to the gift cards). I just reverified my student status and n...
Hi all, hope everyone’s doing well (: For the past couple of years I have used Premium via gift cards, however I had verified my student status (and not actually using Student Discount due t...
Community Legend
7000 Views
2 replies
0 likes
I believe its because my school changed my email address from [email protected] to [email protected] and the old account is under it
I believe its because my school changed my email address from [email protected] to [email protected] and the old account is under it
Moderator
599 Views
1 replies
0 likes
So, last year I started with Spotify Student for the first time (Jan 2022) this year in January, I forgot to extend the Student account, and payed €9,99 once, after which I updated my student account again, verified and everything. When that was done...
So, last year I started with Spotify Student for the first time (Jan 2022) this year in January, I forgot to extend the Student account, and payed €9,99 once, after which I updated my student account...
Casual Listener
459 Views
2 replies
0 likes
La musica se pausa a cada momento y tengo que darle a play para que siga la musica y se vuelve a pausar despues de unos segundos.Este problema ya me habia pasado hace un tiempo atras y uno de los tecnicos me dijo que era un problema en mi cuenta, me ...
La musica se pausa a cada momento y tengo que darle a play para que siga la musica y se vuelve a pausar despues de unos segundos. Este problema ya me habia pasado hace un tiempo atras y uno de los t...
Composer
1443 Views
2 replies
0 likes
Se me olvido activar el plan de estudiaante un año despues y se me ha efectuado el cobro de 9,99€. Quiero saber que puedo hacer para recibir una devolucion de dicho importe y vovler al plan que tenia antes
Se me olvido activar el plan de estudiaante un año despues y se me ha efectuado el cobro de 9,99€. Quiero saber que puedo hacer para recibir una devolucion de dicho importe y vovler al plan que tenia...
Composer
707 Views
2 replies
0 likes
App says me payment method and my country don't match. I live in Spain but I have a revolut account (now Irish bank). As member of the European union I am allow to use any SEPA bank without any kind of discrimination.Please, let me use my actual card...
App says me payment method and my country don't match. I live in Spain but I have a revolut account (now Irish bank). As member of the European union I am allow to use any SEPA bank without any kind ...
Casual Listener
2269 Views
2 replies
0 likes
Hello! The page https://www.spotify.com/us/student/verification/ doesn't work. I am in South Korea.
Hello! The page https://www.spotify.com/us/student/verification/ doesn't work. I am in South Korea.
Moderator
963 Views
3 replies
0 likes
I verified my account as student on sheerID, but when i try to subscribe to the student membership i get this error "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."
I verified my account as student on sheerID, but when i try to subscribe to the student membership i get this error "Sorry, you are not eligible for that plan. Here are some other ways to get Premium...
Not applicable
1701 Views
2 replies
0 likes
I used to have a Spotify premium plan then I deleted it and went to Apple Music. When I signed up to join Spotify again on a different email, I signed up for the student premium plan and when I put in my information it says that it looks like I took ...
I used to have a Spotify premium plan then I deleted it and went to Apple Music. When I signed up to join Spotify again on a different email, I signed up for the student premium plan and when I put i...
Spotify Star
1096 Views
6 replies
0 likes
Hi, so I am currently enrolled in the PGA PGM program online to receive my Class A membership. I cannot enroll in the Student premium because I don't have a college that I specifically go through. Is there any way that I can receive student premium? ...
Hi, so I am currently enrolled in the PGA PGM program online to receive my Class A membership. I cannot enroll in the Student premium because I don't have a college that I specifically go through. Is...
Spotify Star
565 Views
1 replies
0 likes
