Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Zweryfikowałem konto studenta jakiś czas temu i nagle wyskoczyła mi informacja, że muszę zweryfikować jeszcze raz, inaczej 21.02 przejdę na plan indivudual. Wchodząc na weryfikację pokazuje mi, że to działanie zostało już wykonane.
I applied for the student premium accounts and was accepted, however, my account shows that I'm on an individual premium account and charges me so as well. When I try to redo the student account request, it says I have already done it, yet nothing is...
I already apply and they send me the verification but when I click on the link it tell me that the page doesnt exist. Could someone help me please
I have another account with my school email, is there anyway I can get these accounts migrated and then verified for student discount?Thanks!
I'm from Indonesia but I'm studying in Turkey how do I convert my premium to Turkish payment?Because my premium payment is still an Indonesia payment
I'm located in Canada and use Spotify Canada. I used SheerID, was verified on Spotify Canada, and the Premium Student Discount shows in my account. When I click on upgrade and choose my plan, I get the error: "Sorry, you are not eligible for that pla...
Details say if not college isn't confirmed I'll be charged 9.99 a month. I'm assuming this means I'll lose Hulu as well? So I'll only be getting Spotify music for that much?
Hello, I finished my bachelor degree and started master degree. Wanted to have again student discount because I'm 23 years old and still have ISIC. But when I'm visiting page with proving my school it's telling me that I'm already used this page and ...
Después de ingresar mis datos para el cambio de plan, me arroja lo siguiente: YA CANJEASTE EL CÓDIGO PARA ESTA OFERTA; que significa eso?
mandei o comprovante de matricula para o plano universitario,foi aprovado, porem n consigo cadastrar o cartão de debito, nem gerar boleto para o pagamento .
I am still busy with my exams for the academic year of 2022. I fell ill with covid in my finals and could not write. I am still registered as a student until the end of march.
Aparece um erro desconhecido ao fazer cadastro universitário mesmo minha universidade estando cadastrado e mesmo ka tendo tentado outros navegadores.
PlanPremiumCountryArgentina My Question or IssueHola, hace unos días me enviaron un mail que decía que el plan de estudiantes aumentaba a 199 pero que lo iban a cobrar a partir de marzo y este mes seguiría a 119, pero me acaban de cobrar 199 igualmen...
Hvorfor dekker studentprisen bare 4 år? Det er vanlig å studere og ta en mastergrad over 5 år, noe jeg gjør. Hvorfor kan jeg ikke få studentrabatt over alle disse 5 årene når jeg har gyldig studentbevis?
My university (Université du Québec à Trois-Rivières)is not in your selection choices? how do i qualify
je suis dans un établissement post bac c'est a dire qu'il y a que des étudiants du supérieur. mais mon établissement est marque non éligible a cette offre je me demande pourquoi ?
PlanStudent PremiumCountryGreeceDeviceiPhone 13Operating SystemiOS 16 My Question or IssueI have the Studen Premium plan but for 2 months (December 2022 and February 2023) I got charged with the full payment of Premium Individual. The first time I th...
i coudnt purchase student plan i dont know why even though i got verified as a student
Hello! My name is Sophia and I use for Students! I had a problem paying with my old card, when I saw this problem I updated the details of my other card. The payment was made, I even received the receipt in my email, but in the app it's still showing...
After verification, I choose Student Plan but says I am not eligible. I currently have the Family Plan and am the manager so that may have something to do with it.