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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44144 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44144 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20311 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20311 Views
  • 14 replies
  • 0 likes

Superuser Contribution Deactivating student premium hulu

I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can't seem to find that button anywhere on my page.

  • Visitor
  • I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can'...
  • Yordan
  • Moderator
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

I've verified my student info on the wrong spotify account

I was redoing my student premium and did not realize it was logged into my sister's spotify. So now it won't let me verify it on my account. How to I remove my student info off of my sister's account so I can verify it on mine?

  • Visitor
  • I was redoing my student premium and did not realize it was logged into my sister's spotify. So now it won't let me verify it on my account. How to I remove my student info off of my sister's account...
  • Maxim
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bom Dia, cancelaram meu plano Premium Universitario quero voltar a ter.

Até o mes passado eu tinha o plano universitario em débito automatico mas infelizmente vi que nao foi débitado por falta de valor na conta, pois esqueci de atualizar a conta para descontar esse mes, e assim minha assinatura foi cancelada e estou tent...

  • Visitor
  • Até o mes passado eu tinha o plano universitario em débito automatico mas infelizmente vi que nao foi débitado por falta de valor na conta, pois esqueci de atualizar a conta para descontar esse mes, ...
  • Elena
  • Moderator
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

why did my student account cancel without alerting me after only one month?

I signed up for a student premium account last month and the website confirmed it had gone through with no problems. That first payment went through at the student price. This month though I was billed the full premium expense and had to change it ba...

  • Newbie
  • I signed up for a student premium account last month and the website confirmed it had gone through with no problems. That first payment went through at the student price. This month though I was bill...
  • Maxim
  • Spotify Star
  • 340 Views
  • 1 replies
  • 1 likes
  • 340 Views
  • 1 replies
  • 1 likes

Superuser Contribution i can't renew my student discount

i got an email telling me to renew my student discount but when i click the link there's nothing to click to renew, only a button saying "back to music". it expires in a month and i'm still a student at the same university as last year, just taking a...

  • Visitor
  • i got an email telling me to renew my student discount but when i click the link there's nothing to click to renew, only a button saying "back to music". it expires in a month and i'm still a student...
  • Jeremy
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged 9,99 when I have student premium

PlanPremiumCountrySpainDeviceXiaomi mi11iOperating SystemAndroidI've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm still at the university.

  • Visitor
  • Plan Premium Country Spain Device Xiaomi mi11i Operating System Android I've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm stil...
  • Elena
  • Moderator
  • 357 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 357 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can’t play my playlists and I can’t even listen to it on my phone/tablet

I played my playlists all day and every night I check it and it works every time but now my playlists don’t work anymore. It keeps saying that it is unavailable and now I can’t get it back to the way it was before. I haven’t had this issue before. I ...

  • Regular
  • I played my playlists all day and every night I check it and it works every time but now my playlists don’t work anymore. It keeps saying that it is unavailable and now I can’t get it back to the way...
  • Kiril
  • Moderator
  • 2656 Views
  • 9 replies
  • 0 likes
  • 2656 Views
  • 9 replies
  • 0 likes

Superuser Contribution why can't i buy premium? Spotify is not taking my payment.

whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student for a year.

  • Visitor
  • whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student f...
  • Julian
  • Moderator
  • 1093 Views
  • 1 replies
  • 1 likes
  • 1093 Views
  • 1 replies
  • 1 likes

Superuser Contribution minhas musicas tocam 10 segundos e depois param

qualquer musica que dou play toca por 10 segundos e em seguida para de tocar, quando passo para a proxima musica ocorre o mesmo erro, tudo isso ainda conectado na internet quando estou sem meus downloads nem sequer tocam

  • Visitor
  • qualquer musica que dou play toca por 10 segundos e em seguida para de tocar, quando passo para a proxima musica ocorre o mesmo erro, tudo isso ainda conectado na internet quando estou sem meus downl...
  • Elena
  • Moderator
  • 2079 Views
  • 1 replies
  • 0 likes
  • 2079 Views
  • 1 replies
  • 0 likes

Solved!! early graduate not old enough for student account?

I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own spotify subscription and now that he has a .edu em...

  • Casual Listener
  • I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own...
  • summer84
  • Casual Listener
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consegui fazer minha solicitação para obter premium estudante

Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prosseguir com o pedido.

  • Visitor
  • Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prossegui...
  • Vasil
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium student account payment not working

I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?

  • Visitor
  • I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?
  • Vasil
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

I payed 10€ per month as a student. Can I get these 5€ per month back?

I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.

  • Visitor
  • I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution defalarca öğrenci olduğuma dair belgeler yükledim kabul etmiyor. neden?

kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!

  • Visitor
  • kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!
  • AndresM
  • Spotify
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Payment method isn't working

It keeps saying payment method failed despite using my different cards

  • Visitor
  • It keeps saying payment method failed despite using my different cards
  • Maxim
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out of Student account

I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried to verify as a student again but it can't find me ...

  • Visitor
  • I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried...
  • Yordan
  • Moderator
  • 440 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 440 Views
  • 1 replies
  • 0 likes