Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13774 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146357 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34481 Views
19 replies
1 likes
Hello...I'm currently a premium student.If I want to take a break from Spotify but come back I a few months, will I'll be required to be verified again?Any tips for this situation?Thnx
Hello... I'm currently a premium student. If I want to take a break from Spotify but come back I a few months, will I'll be required to be verified again? Any tips for this situation? Thnx
Moderator
948 Views
1 replies
0 likes
Basically the title, I was was able to get verified but when I click the link and then click "Get Discount" nothing happens. I have tried Chrome, Incognito, and my phone. Nothing seems to work.
Basically the title, I was was able to get verified but when I click the link and then click "Get Discount" nothing happens. I have tried Chrome, Incognito, and my phone. Nothing seems to wo...
Moderator
321 Views
1 replies
0 likes
I have 2 Spotify accounts but used the wrong e-mail to get the Premium Student. How can I change to the other account??
I have 2 Spotify accounts but used the wrong e-mail to get the Premium Student. How can I change to the other account??
Community Legend
418 Views
1 replies
0 likes
PlanFree/PremiumCountryMALAYSIA Device(REDMI NOTE 10 PRO)Operating System(Android 11) My Question or Issuewhy I cannot see my plan and went I want to see, it showing something when wrong and ask to put payment details while I always pay monthly with ...
Plan Free/Premium Country MALAYSIA Device (REDMI NOTE 10 PRO) Operating System (Android 11) My Question or Issue why I cannot see my plan and went I want to see, it showing som...
Spotify Legend
378 Views
1 replies
0 likes
When I want to access to the student plan I get a message that said "Sorry, you can't access to this plan. Here are more options to premium". I had student plan two years ago, and now I want to back to this plan
When I want to access to the student plan I get a message that said "Sorry, you can't access to this plan. Here are more options to premium". I had student plan two years ago, and now I want to back ...
Spotify Star
303 Views
1 replies
0 likes
After receiving an email notifying me about the price increase for Premium Student, I went online to my account, and then my current plan. It said “Your plan will change to Premium for Students on 7/29/23. At that time, you’ll lose access to Showtime...
After receiving an email notifying me about the price increase for Premium Student, I went online to my account, and then my current plan. It said “Your plan will change to Premium for Students on 7...
Spotify Star
543 Views
1 replies
0 likes
I can’t listen to the songs because I have no internet, I need to use it for a & hour flight as soon as possible I am paying every month
I can’t listen to the songs because I have no internet, I need to use it for a & hour flight as soon as possible I am paying every month
Spotify Star
318 Views
1 replies
0 likes
Hallo zusammen, Ich habe die Mail erhalten dass ich verifiziert bin und somit den Studenten rabatt nutzen kann. Allerdings wird in meinem Konto nur das normale Premium mir dem Preis von 9.99 Euro angezeigt. Kann mir hier jemand helfen? Danke!
Hallo zusammen, Ich habe die Mail erhalten dass ich verifiziert bin und somit den Studenten rabatt nutzen kann. Allerdings wird in meinem Konto nur das normale Premium mir dem Preis vo...
Visitor
4120 Views
11 replies
0 likes
PlanStudent premium Countryscotland Iphone 11Operating SystemMost recent ios My Question or Issueayrshire college is not suitable for student premium and i don’t understand why its a college its and educational establishment its no different from any...
Plan Student premium Country scotland Iphone 11 Operating System Most recent ios My Question or Issue ayrshire college is not suitable for student premium and i don’t un...
Spotify Star
479 Views
1 replies
0 likes
Je voudrais payer un abonnement prémium étudiants avec mon pass culture mais impossible de trouver comment faire
Je voudrais payer un abonnement prémium étudiants avec mon pass culture mais impossible de trouver comment faire
Moderator
2860 Views
1 replies
0 likes
Se me cobro los 6 dolares de mi cuenta y tenia activado en plan de estudiantes que solo es de 3. Si me podrian ayudar reembolsando o cobrando esos 3 dolares para la siguiente semana.
Se me cobro los 6 dolares de mi cuenta y tenia activado en plan de estudiantes que solo es de 3. Si me podrian ayudar reembolsando o cobrando esos 3 dolares para la siguiente semana.
Moderator
505 Views
1 replies
0 likes
When I hit the shuffle feature on my playlist, it doesn't work and I get a pop up saying I "discovered a Premium Feature", but I am subscribed via Spotify Student and checked again, it does say so in my Account info. So why can't I shuffle my playlis...
When I hit the shuffle feature on my playlist, it doesn't work and I get a pop up saying I "discovered a Premium Feature", but I am subscribed via Spotify Student and checked again, it does say so in...
Moderator
345 Views
1 replies
0 likes
Não consigo acessar o plano família. Recentemente voltei do exterior, onde usava minha conta de estudante. Antes de voltar eu cancelei meu plano e atualizei meus dados na conta. Porém voltei para minha casa e não conigo acessar o plano que minha famí...
Não consigo acessar o plano família. Recentemente voltei do exterior, onde usava minha conta de estudante. Antes de voltar eu cancelei meu plano e atualizei meus dados na conta. ...
Spotify Star
1829 Views
5 replies
1 likes
So I got the email from Spotify to renew my Premium Student Subscription. I've been using Student Premium for 2 years now, and I must renew my discount by the 5th of August. I redid the SheerID application and I was accepted, but whenever I click the...
So I got the email from Spotify to renew my Premium Student Subscription. I've been using Student Premium for 2 years now, and I must renew my discount by the 5th of August. I redid the SheerID appli...
Spotify Star
542 Views
1 replies
0 likes
I have been trying to switch plans to Premium Student but get an error message every time. My university is listed as an option in the menu section, and when I clicked this and typed in my university email it said the verification had been successful...
I have been trying to switch plans to Premium Student but get an error message every time. My university is listed as an option in the menu section, and when I clicked this and typed in my university...
Moderator
2088 Views
1 replies
0 likes
I currently have a premium plan for students and I have had it for quite some time now, but tomorrow I will change my plan from student to normal, being that I am still a student and I finish my degree at the end of this year. I try to renew the plan...
I currently have a premium plan for students and I have had it for quite some time now, but tomorrow I will change my plan from student to normal, being that I am still a student and I finish my d...
Moderator
483 Views
1 replies
0 likes
I've received an email that says my student ID has been confirmed. Still, when I try to switch my existing family plan (I'm the manager) to my student plan I simply can't and a message something like "you are not eligible for this plan, try another p...
I've received an email that says my student ID has been confirmed. Still, when I try to switch my existing family plan (I'm the manager) to my student plan I simply can't and a message something like...
Moderator
506 Views
1 replies
0 likes
Hace un año solicité el plan de estudiantes y me funcionó con normalidad, pero recientemente noté que cambió al plan normal individual, intenté cambiar a estudiante pero me dice que no puedo ser verificado.
Hace un año solicité el plan de estudiantes y me funcionó con normalidad, pero recientemente noté que cambió al plan normal individual, intenté cambiar a estudiante pero me dice que no puedo ser veri...
Moderator
378 Views
1 replies
0 likes
PlanFreeCountryEnglandDeviceSamsung galaxy A8 My Question or IssueI'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist but the basingstoke college of technology nearby does
Plan Free Country England Device Samsung galaxy A8 My Question or Issue I'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist...
Casual Listener
12605 Views
2 replies
0 likes
My Question or IssueAssinei o plano universitário em 2021. Atualmente estaria no meu terceiro ano dos quatro que são permitidos ter a conta universitária. Todo ano eu renovo, inclusive esse, já havia renovado e recebido a confirmação e ainda assim mi...
My Question or Issue Assinei o plano universitário em 2021. Atualmente estaria no meu terceiro ano dos quatro que são permitidos ter a conta universitária. Todo ano eu renovo, inclusive esse...
Moderator
805 Views
1 replies
0 likes
