[Canada] Troubles Redeeming Google Home Mini

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Google home mini not available to me...?

BrittanyBurch
Music Fan

I’m a premium member, I was told I’d get an email to redeem the free google home mini, I havent gotten an email and any link I follow leads me to a page that says the offer is not available to me. Please help me fix this ASAP. Thank you. 

Re: HELP!! Google Home Mini Redemption Not Working (Canada)

Rock Star 22
Rock Star 22

Hey @storagecase, and welcome to the community.

Hope you’re doing great!

 

Could you try redeeming your Google Home Mini here? It’d be better to use a different browser and follow these steps: 

  1. On a new browser, sign in to spotify.com/login .
  2. Use the link I provided above ^, to redeem.

Let me know how this goes :)

Billy-JRock Star 22
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Note: I'm not a Spotify employee.

Re: Google home mini not available to me...?

mosohodPeti
Composer

Hey there @BrittanyBurch!
This promotion is only available in the UK. Do you live in the UK?

Re: Google home mini not available to me...?

BrittanyBurch
Music Fan

No I live in Canada and it says it’s available in Canada. 

Re: [Canada] Troubles Redeeming Google Home Mini

petergoebbels-c
Gig Goer

Hi  

Isn't the Google Home Mini supposed to be Free if you have a Premium account? 

I received a notification saying that it was reserved for me & that I could claim it, but then it asked for payment information  

Re: [Canada] Troubles Redeeming Google Home Mini

BrittanyBurch
Music Fan

You need to have a google approved way of payment even though it’s free... I know it’s silly. Just anothe way to grab you I guess.. 

Re: [Canada] Troubles Redeeming Google Home Mini

petergoebbels-c
Gig Goer

Thanks for the reply. Trying to contact Spotify support seems to be a maze created by a drunk  There's nothing that says that Google isn't going to charge my Google account ?

Re: [Canada] Troubles Redeeming Google Home Mini

BrittanyBurch
Music Fan

It says it here 

F2A6D932-CFB0-467D-A1E6-796EA78B6EAA.png
43632896-DB58-4693-9870-BE25A0CE3D26.png

Re: Unable to Claim Google Home Mini

JAYJAYJAYJAY12
Regular

Same here! I don't understand, I get a message that I'm not eligible. Yet,  I have been a paying long time premium member.

My friend was just able to redeem with no issues - albeit put on a 'wait list'. But what is this?! completely unfair. And with no one to actually contact to address this issue I'm beyong frustrated!!! 

 

spotify1.JPGspotify.JPG

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Re: [Canada] Troubles Redeeming Google Home Mini

petergoebbels-c
Gig Goer

Thanks again  I got the Confirmation email Google saying that the cost is $00.00 and it's expected to be delivered towards the end of May  👍

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