Premium Giftcard not working

[Yee7]

I got a 30$ premium giftcard for easter and I saved it because I wanted to use it in the summer; I wouldn’t use spotify as much in the school year as I would in the summer. Im now trying to redeem this giftcard, and it won’t redeem, and says a problem occured. Did I wait too long to redeem the card or is spotify’s website messing up?

Plan

Free/Premium

Country

US

Device

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Brunelicia]

Hey @Yee7 ,

Welcome to the Community! I hope you're doing great.

I recommend you to check out this article and make sure you follow all of the steps there.

I hope this helps 🙂

[KossB]

Gift cards in the US are good for a year. So, no, you did not wait too long.

Are you currently on a 30-day premium trial?

[Yee7]

No, I am not on a free trial period.

[Peter · Accepted solution]

Hey @Yee7.

Just wanted to check in with you and see if you managed to resolve your issue with redeeming the gift card by following the steps that @Brunelicia provided you with.

Let us know if you're still having trouble with it - we'll be here to help 🙂