Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62443 Views
- 43 replies
- 3 likes
- 62443 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Someone hacked into my account and it's annoying af
There is someone using my Spotify account, please help me. It's pissing me off so much, he keeps switching to his device and apparently they switched to their freaking e-mail and I can't reset the password because it send the link to his e-mail, how ...
- There is someone using my Spotify account, please help me. It's pissing me off so much, he keeps switching to his device and apparently they switched to their freaking e-mail and I can't reset the pa...
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- Community Legend
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Hola, necesito ayuda!
Alguien sabe cuanto tarde en activarse premium si el pago fue realizado con depósito bancario
- Alguien sabe cuanto tarde en activarse premium si el pago fue realizado con depósito bancario
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- Roadie
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Superuser Contribution Extra Charge
I got the Spotify Premium trial for 99 cents for 3 months. Once the 3 months expired, I changed to Student Premium since I am a college student and can get Premium for 4.99 a month. However, I have charges one day apart for 4.99 and 9.99. Why do I ha...
- I got the Spotify Premium trial for 99 cents for 3 months. Once the 3 months expired, I changed to Student Premium since I am a college student and can get Premium for 4.99 a month. Howev...
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- Not applicable
- 334 Views
- 1 replies
- 0 likes
- 334 Views
- 1 replies
- 0 likes
Charged $10.68 twice in one month while on student subscription at 4.99/ month
I was charged 10.68 twice this month, in a matter of 2 days. Also, I'm subscribed to Spotify as a student. I am still active in college and under the impression I would only be charged 4.99 plus tax once per month.
- I was charged 10.68 twice this month, in a matter of 2 days. Also, I'm subscribed to Spotify as a student. I am still active in college and under the impression I would only be charged 4.99 plus tax ...
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- Casual Listener
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Unable to Cancel Spotify Subscription
Hi, I am trying to figure out how I can end my subscription with Spotify. My Facebook was hacked and my email was changed and also my password so I am unable to access y account to cancel my subscription. Please contact me at NMoralNi19@gmail.com, th...
- Hi, I am trying to figure out how I can end my subscription with Spotify. My Facebook was hacked and my email was changed and also my password so I am unable to access y account to cancel my subscrip...
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- Community Legend
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Received two payment vouchers for 1 year subscription for Spotify Premium. Will I pay for the two?
Good evening. I wanted to subscribe to a 1 year payment for Spotify Premium but there seems to be an error. There were 2 payment vouchers sent to me and I'm scared that I might have to pay for the 2 vouchers. Will I have to pay for the two vouchers o...
- Good evening. I wanted to subscribe to a 1 year payment for Spotify Premium but there seems to be an error. There were 2 payment vouchers sent to me and I'm scared that I might have to pay for the 2 ...
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
Superuser Contribution I get a charge in free trial
My bank account has a charge for the month subcription even when it's supposed to be free the first 30 days. I have a receive for that. Can you help me? Or let me know when I´ll see reflected back in my account.
- My bank account has a charge for the month subcription even when it's supposed to be free the first 30 days. I have a receive for that. Can you help me? Or let me know when I´ll see reflected back in...
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- Not applicable
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Premium query
I have had Premium for over a year. I was gifted a three month Premium voucher and today I activated it. In the confirmation email, they said that my Premium subscription will end when the three months are up. Will it not go back to taking the monthl...
- I have had Premium for over a year. I was gifted a three month Premium voucher and today I activated it. In the confirmation email, they said that my Premium subscription will end when the three mont...
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- Not applicable
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
error on premium subscription
hi my subscription in spotify got cancelled and need to be renewed..when im tryin to renew in spotify app and webpage theres an error. im trying to renewed using my smart mobile postpaid.. thanks if you can help..
- hi my subscription in spotify got cancelled and need to be renewed..when im tryin to renew in spotify app and webpage theres an error. im trying to renewed using my smart mobile postpaid.. t...
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- Community Legend
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Premium
I already paid for premium, I can click any number I want but I can only skip 12 times and can't skip back. Can u help?
- I already paid for premium, I can click any number I want but I can only skip 12 times and can't skip back. Can u help?
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- Community Legend
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Billing
I’ve gotten billed for the past 2 months and want to know why. I haven’t signed up for a paid membership, I would like to be recompensated ASAP please.
- I’ve gotten billed for the past 2 months and want to know why. I haven’t signed up for a paid membership, I would like to be recompensated ASAP please.
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- Community Legend
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Account disabled
My mom had my latest premium payment rejected and that made Spotify disable my account. How do I get it back up and running as a free account when support won't answer?
- My mom had my latest premium payment rejected and that made Spotify disable my account. How do I get it back up and running as a free account when support won't answer?
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution The support line ugh
I called 5 times and 4 out of the 5 times I was hung up on the customer service person that I talked to last got so mad that I couldn't understand them....I cancelled my subscription to the app because of this....I just needed to know about my charge...
- I called 5 times and 4 out of the 5 times I was hung up on the customer service person that I talked to last got so mad that I couldn't understand them....I cancelled my subscription to the app becau...
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- Not applicable
- 235 Views
- 3 replies
- 0 likes
- 235 Views
- 3 replies
- 0 likes
Subscription cancelled what about a refund?
I cancelled my subscription today when my card was charged $10 for it today as well. How do I get a refund???
- I cancelled my subscription today when my card was charged $10 for it today as well. How do I get a refund???
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- Community Legend
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Premium spotify funktioniert bei mir nicht
Ich bezahle über Pay PAL das spotify premium aber es funktioniert nicht. Ich habe alles versucht
- Ich bezahle über Pay PAL das spotify premium aber es funktioniert nicht. Ich habe alles versucht
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- Newbie
- 1150 Views
- 3 replies
- 1 likes
- 1150 Views
- 3 replies
- 1 likes
Solved!! I already paid
I paid my premium spotify but still its not updated on my account... please help what to do with it? is there anyone who can help? this is my first time to subscribe...
- I paid my premium spotify but still its not updated on my account... please help what to do with it? is there anyone who can help? this is my first time to subscribe...
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- Community Legend
- 1977 Views
- 4 replies
- 0 likes
- 1977 Views
- 4 replies
- 0 likes
I paid money but ı dont have premium
I check my money in online bank service you take my money but still ı dont have student premium
- I check my money in online bank service you take my money but still ı dont have student premium
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Charged for an Spotify account that's not mine.
I was charged on my credit card for my family account and for another one that I don't know. I called my bank to reject that payment but they told me to contact directly Spotify. I don't know where I should go, write, call, email or whatever in order...
- I was charged on my credit card for my family account and for another one that I don't know. I called my bank to reject that payment but they told me to contact directly Spotify. I don't know where I...
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- Community Legend
- 762 Views
- 2 replies
- 0 likes
- 762 Views
- 2 replies
- 0 likes
Hi I want to know that is I need premium to have the local files section to transfer music.
Hello Spotify, i just created a Spotify account. I was wondering if I need to have Spotify premium in order to have a “local files” section where I can transfer music. I do not have the premium version and I cannot find a local files section. Thank y...
- Hello Spotify, i just created a Spotify account. I was wondering if I need to have Spotify premium in order to have a “local files” section where I can transfer music. I do not have th...
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- Roadie
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Charged twice without subscription
Hello. I was charged twice of the student discount price today after I registered the student discount. I only registered for the discount but didn't pay for my subscription and I also couldn't see any subscriptions in my receipts. How can I get my r...
- Hello. I was charged twice of the student discount price today after I registered the student discount. I only registered for the discount but didn't pay for my subscription and I also couldn't see a...
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- Casual Listener
- 243 Views
- 2 replies
- 0 likes
- 243 Views
- 2 replies
- 0 likes