Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124236 Views
- 81 replies
- 10 likes
- 124236 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14855 Views
- 27 replies
- 2 likes
- 14855 Views
- 27 replies
- 2 likes
3 times I paid. Premium I did not get
hello,I wanted to pay on apk android for premium for students.I entered my credit card details.At the end you have to choose a photo confirming that you are a student. I clicked "select photo" but nothing happened.I decided to do it all over again.Sa...
- hello, I wanted to pay on apk android for premium for students.I entered my credit card details.At the end you have to choose a photo confirming that you are a student. I clicked "select...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Problem with logging in my account
Hi there, I have some problem with my account. I cannot log in to my account and it said something like "you can only listen for 14 days on board". I cannot listen to music with my ac, but I am still paying the premium. and i have opened another acco...
- Hi there, I have some problem with my account. I cannot log in to my account and it said something like "you can only listen for 14 days on board". I cannot listen to music with my ac, but I am still...
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- Casual Listener
- 185 Views
- 2 replies
- 0 likes
- 185 Views
- 2 replies
- 0 likes
Premium Payment for a year
Is it possible to pay for premium a year at a time instead of monthly?
- Is it possible to pay for premium a year at a time instead of monthly?
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Cancel?
So I payed for a month of Spotify to try it. I want to cancel future payments so that I don’t get charged. I want to keep the month I just payed for but want to cancel any charges for further subscription. How do I do this?
- So I payed for a month of Spotify to try it. I want to cancel future payments so that I don’t get charged. I want to keep the month I just payed for but want to cancel any charges for further subscri...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Spotify Premium Family
is there any other way to pay for spotify premium family other than credit card? the only option i had is credit card but i want to pay using phone bill with the service by umobile.
- is there any other way to pay for spotify premium family other than credit card? the only option i had is credit card but i want to pay using phone bill with the service by umobile.
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- Spotify Star
- 5104 Views
- 1 replies
- 0 likes
- 5104 Views
- 1 replies
- 0 likes
Account
Hello, i accidently bought the membership for students. But I am not a student on a university. How do i change and get my money back?
- Hello, i accidently bought the membership for students. But I am not a student on a university. How do i change and get my money back?
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Premium free for 30days
My daughter used my credit card details inorder to subscribe for 30 days premium trial.I have now been charged €9.99 in my account after the expiry subscription. There was no notification whatsoever that the trial will expiry shortly otherwise I coul...
- My daughter used my credit card details inorder to subscribe for 30 days premium trial. I have now been charged €9.99 in my account after the expiry subscription. There was no noti...
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- Spotify Star
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Student discount credentials
It is saying that I am not eligible for the student discount/Hulu premium plan. I go to college. I have a family plan right now. My account email is my school email. What credentials do I need to be eligible? What do I do from here?
- It is saying that I am not eligible for the student discount/Hulu premium plan. I go to college. I have a family plan right now. My account email is my school email. What credentials do I need to be ...
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Solved!! Cancelling Premium!?!
I can not find any info on what happens if I cancel my premium account.... I actually would love to just put it on hold for a few months if that is even an option? When I cancel premium do I permanently loose my saved playlist etc. or is there a way ...
- I can not find any info on what happens if I cancel my premium account.... I actually would love to just put it on hold for a few months if that is even an option? When I cancel premium do I permanen...
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- Spotify Star
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
2-year promotion with Fido ended a month short
Hey so I woke up this morning without Spotify premium. I checked with Fido already and they said that I should still have it until November 28, 2017. That’s practically a full month, so I’m hoping to have it recovered. They didn’t offer any explanati...
- Hey so I woke up this morning without Spotify premium. I checked with Fido already and they said that I should still have it until November 28, 2017. That’s practically a full month, so I’m hoping to...
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- Newbie
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
I've been charged double for 8months. How do I get a refund?
Hi, I've been charged double for 8months. One payment through my phone bill and another through Spotify directly. I hadn't realised until I spoke with my phone provider to see why my bill was always so high. They've since cancelled the subscription t...
- Hi, I've been charged double for 8months. One payment through my phone bill and another through Spotify directly. I hadn't realised until I spoke with my phone provider to see why my b...
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution Student Discount in Australia
Hi, I am just confused as to what to do after I get an email saying my documents have been verified. On the email it states go back to Spotify to finalise but I have gone back to my Spotify and there is no chance for me to finalise anything and it st...
- Hi, I am just confused as to what to do after I get an email saying my documents have been verified. On the email it states go back to Spotify to finalise but I have gone back to my Spotify and there...
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- Roadie
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Superuser Contribution Ayuda para poder suscribirme
me sale el siguiente mensaje cuando quiero contratar Spotify Premium Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no hay ningún pago. Inténtalo de nuevo o usa otro método de pago. que pasos debo realizar ...
- me sale el siguiente mensaje cuando quiero contratar Spotify Premium Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no hay ningún pago. Inténtalo de nuevo ...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution spotify familiar
Pago Spotify familiar y cuando se renovó saco a los integrantes de la familia y ahora que los vuelvo a invitar niña los deja meterse por que les sale un error
- Pago Spotify familiar y cuando se renovó saco a los integrantes de la familia y ahora que los vuelvo a invitar niña los deja meterse por que les sale un error
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- Roadie
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
**bleep** Charged !!
Spotify charges me a subscription of 9.99 € on my credit card every month but I would like to stop it but I do not remember the e-mail address to cancel!
- Spotify charges me a subscription of 9.99 € on my credit card every month but I would like to stop it but I do not remember the e-mail address to cancel!
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- Community Legend
- 229 Views
- 3 replies
- 0 likes
- 229 Views
- 3 replies
- 0 likes
Problem adding family members
Hello....I have sent my daughter an email 5 times for her to accept the invite to our family plan but the redeem code comes up invalid every time. Solutions anyone??Thank you.....jennifer
- Hello....I have sent my daughter an email 5 times for her to accept the invite to our family plan but the redeem code comes up invalid every time. Solutions anyone?? Thank you.....jennifer&nbs...
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- Community Legend
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Charged renewal charges after cancellation
I canceled my account two months ago. And have been charged the renewal charges twice since then. I logged onto an account that should of been gone tonight. And went through the steps it said to delete it five times. And after every time I did. It st...
- I canceled my account two months ago. And have been charged the renewal charges twice since then. I logged onto an account that should of been gone tonight. And went through the steps it said to dele...
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- Community Legend
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Subscription
I updated my payment info and now I’m being told I have to wait a month before my subscription will renew?? Shouldn’t it automatically pick up if I payed the monthly payment?
- I updated my payment info and now I’m being told I have to wait a month before my subscription will renew?? Shouldn’t it automatically pick up if I payed the monthly payment?
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- Community Legend
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Charged after cancelling
I cancelled my subscription on September 8th, yet I was charged for an additional month on the 11th. Why?
- I cancelled my subscription on September 8th, yet I was charged for an additional month on the 11th. Why?
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- Community Legend
- 413 Views
- 5 replies
- 0 likes
- 413 Views
- 5 replies
- 0 likes
Premium account afzeggen
Ik had een premium account genomen 1 maand gratis daarna wou ik het stoppen en stond er dat het per 26november zou stoppen dat ik niet hoefte te betalen en nu is er 10 euro van mijn rekening af terwijl ik premium gestopt heb.. Hoe kan dat?
- Ik had een premium account genomen 1 maand gratis daarna wou ik het stoppen en stond er dat het per 26november zou stoppen dat ik niet hoefte te betalen en nu is er 10 euro van mijn rekening af terwi...
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- 159 Views
- 0 replies
- 0 likes
- 159 Views
- 0 replies
- 0 likes