Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174356 Views
- 114 replies
- 12 likes
- 174356 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19388 Views
- 27 replies
- 4 likes
- 19388 Views
- 27 replies
- 4 likes
Studentenkorting met IDeal
Hallo, Is er een mogelijkheid dat ik de studentenkorting met IDeal kan betalen? Een beetje vreemd dat dit alleen met de creditcard kan... Studenten hebben vaak geen creditcard. Misschien kan ik eerst een normaal abbonement afsluiten en dan overstappe...
- Hallo, Is er een mogelijkheid dat ik de studentenkorting met IDeal kan betalen? Een beetje vreemd dat dit alleen met de creditcard kan... Studenten hebben vaak geen creditcard. Missch...
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- Newbie
- 2849 Views
- 9 replies
- 2 likes
- 2849 Views
- 9 replies
- 2 likes
Premium Acc with foreign number
Hi guyz :), before couple of weeks I decided to move back to my country (SVK) for a while (3-5 months), Europe finally abolished mobile phone roaming charges, so I wanna keep my old dutch number. Now there is a problem, how to do it and how should I ...
- Hi guyz :), before couple of weeks I decided to move back to my country (SVK) for a while (3-5 months), Europe finally abolished mobile phone roaming charges, so I wanna keep my old dutch number. Now...
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- 128 Views
- 0 replies
- 0 likes
- 128 Views
- 0 replies
- 0 likes
Can't buy Premium, only family ?
So I just noticed yesterday that I don't have premium anymore. Looked in my PayPal, no recent payments. So I tried to just resubscribe but the only offers I get are spotify family, student and yearly payment. I just want the 9.99€ monthly subscriptio...
- So I just noticed yesterday that I don't have premium anymore. Looked in my PayPal, no recent payments. So I tried to just resubscribe but the only offers I get are spotify family, student and yearly...
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- Not applicable
- 229 Views
- 2 replies
- 0 likes
- 229 Views
- 2 replies
- 0 likes
Playlist disappeared
I had a subscription for sp otify with hundreds of songs. Some were downloaded, some weren't. Since my subscription has lapsed, but ALL my music is gone. Where did it go and how do i get all those songs back.
- I had a subscription for sp otify with hundreds of songs. Some were downloaded, some w eren't. Since my subscription has lapsed, but ALL my music is gone. Where did it go and how do i get all ...
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- Community Legend
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Premium refund
I filled out the form from the support page but was sent here. I was charged for premium when I never wanted it. It’s a huge inconvenience and I am extremely aggravated. The customer support is awful.
- I filled out the form from the support page but was sent here. I was charged for premium when I never wanted it. It’s a huge inconvenience and I am extremely aggravated. The customer support is awful...
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- Community Legend
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Unable to update card
Changed banks recently, and I'm trying to update my credit card info. Whenever I try, it doesn't actually update, and it basically just continuously loads. I've tried on different browsers, different networks (home and work, wired and wifi), incognit...
- Changed banks recently, and I'm trying to update my credit card info. Whenever I try, it doesn't actually update, and it basically just continuously loads. I've tried on different browsers, ...
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- Casual Listener
- 365 Views
- 5 replies
- 0 likes
- 365 Views
- 5 replies
- 0 likes
Trial’s beeing charge
Hi, I took a one month trial for a premium single user but I’ve been charged? I taught I was adding my credit card for the future months.
- Hi, I took a one month trial for a premium single user but I’ve been charged? I taught I was adding my credit card for the future months.
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
PREMIUM nao funciona como tal
Fiz uma assinatura premium a um tempo atras, cancelei e agora retornei. Porem , o que tenho e um plano cgeio de comerciais onde nao consigo baixar musicas . Meu status esta como PREMIUM. Pagamento em dia. Pedi ajuda e a resposta que obtive era para s...
- Fiz uma assinatura premium a um tempo atras, cancelei e agora retornei. Porem , o que tenho e um plano cgeio de comerciais onde nao consigo baixar musicas . Meu status esta como PREMIUM. Pagame...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Credit card being charged even after "canceling" and changing card number
I let someone I was with use an old card to make a one time payment and still continue to get charged for an account that I don't use and that has supposedly has been cancelled. I even canceled my previous card and I still get charged. Really wish th...
- I let someone I was with use an old card to make a one time payment and still continue to get charged for an account that I don't use and that has supposedly has been cancelled. I even canceled my pr...
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- 226 Views
- 0 replies
- 0 likes
- 226 Views
- 0 replies
- 0 likes
Solved!! Charged but cancelled Premium
I was charged for another month of Premium after cancelling my membership. How can I get a refund?
- I was charged for another month of Premium after cancelling my membership. How can I get a refund?
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- Newbie
- 586 Views
- 6 replies
- 0 likes
- 586 Views
- 6 replies
- 0 likes
Superuser Contribution Triple Payment
Hello I had some problems with my last Spotify payment. I got an error message saying "try again later" or something, so I tried again, and again... Checked my "receits" in my spotify account today and turns out I paid it three times.Help?
- Hello I had some problems with my last Spotify payment. I got an error message saying "try again later" or something, so I tried again, and again... Checked my "receits" in my spotify account today a...
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- Roadie
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Code einlösen
Ich kann mein Spotifycode nicht einlösen ? Spotify.com/reedem ist nicht mehr verfügbar. Was kann ich tuhen ?
- Ich kann mein Spotifycode nicht einlösen ? Spotify.com/reedem ist nicht mehr verfügbar. Was kann ich tuhen ?
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- Roadie
- 1291 Views
- 1 replies
- 0 likes
- 1291 Views
- 1 replies
- 0 likes
I want to subscribe to spotify premium, but I don't want to pay one lump sum.
My payment details failed because I had to get a new card. I'm trying to re-input the info so I can continue to just be charged $10/month, but suddenly it says I have to pay $120 for the whole year? Can't I still just pay $10/month?
- My payment details failed because I had to get a new card. I'm trying to re-input the info so I can continue to just be charged $10/month, but suddenly it says I have to pay $120 for the whole year? ...
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Problem with payment
I want to but Spotify Premium but won’t accept my debit card. I have tried for 3 days but it still won’t let me.
- I want to but Spotify Premium but won’t accept my debit card. I have tried for 3 days but it still won’t let me.
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- Spotify Star
- 321 Views
- 2 replies
- 0 likes
- 321 Views
- 2 replies
- 0 likes
Card blocked, but dont want to lose Premium
Hi, My credit card is blocked, and hence my payment for Premium isn going to be late by a week, until I get the new card. Is there any way that I can keep from losing my premium content for this 1 week?
- Hi, My credit card is blocked, and hence my payment for Premium isn going to be late by a week, until I get the new card. Is there any way that I can keep from losing my premium content for ...
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- Spotify Star
- 243 Views
- 2 replies
- 0 likes
- 243 Views
- 2 replies
- 0 likes
Payment made, spotify says it wasnt
My bank account shows a spotify payment of 9.99 processed, however when I open spotify it claims that the payment failed. What is going on?
- My bank account shows a spotify payment of 9.99 processed, however when I open spotify it claims that the payment failed. What is going on?
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Superuser Contribution Doble cobro
En mi tarjeta me aparecen 2 cobros, una por $5.99 (premium) y otra por $8.99 (familiar), quiero cancelar la cuenta familiar pero no encuentro donde. En mi cuenta solo sale reflejada la cuenta Premium. Ya llevo meses con los dos cobros Saludos
- En mi tarjeta me aparecen 2 cobros, una por $5.99 (premium) y otra por $8.99 (familiar), quiero cancelar la cuenta familiar pero no encuentro donde. En mi cuenta solo sale reflejada la cuenta Premium...
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- Newbie
- 272 Views
- 2 replies
- 0 likes
- 272 Views
- 2 replies
- 0 likes
The Desktop App crashed my Windows 10 computer. Anyone find a solution?
The second question is why doesn't the Web Player that I've never had issues with support the high resolution audio I'm paying for?
- The second question is why doesn't the Web Player that I've never had issues with support the high resolution audio I'm paying for?
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- 170 Views
- 0 replies
- 1 likes
- 170 Views
- 0 replies
- 1 likes
Premium acc
Hi there! I can't get into a family plan that I am supposed to be part of, we tried several times. Need your support to check if everything is ok? My email is rocio.estevez90@gmail.com
- Hi there! I can't get into a family plan that I am supposed to be part of, we tried several times. Need your support to check if everything is ok? My email is rocio.estevez90@gmail.com
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- 173 Views
- 0 replies
- 0 likes
- 173 Views
- 0 replies
- 0 likes
spotify plus hulu
hello my name is Luis and i have a question about the spotify and hulu subscription. i have a spotify premium account for students and a account on hulu. i just called hulu twice and they told me that my account for hulu got cancelled a week ago and ...
- hello my name is Luis and i have a question about the spotify and hulu subscription. i have a spotify premium account for students and a account on hulu. i just called hulu twice and they told me tha...
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- 151 Views
- 0 replies
- 0 likes
- 151 Views
- 0 replies
- 0 likes