Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62472 Views
- 43 replies
- 3 likes
- 62472 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Student Discount
My student discount expired so I just got charged full price yesterday. Today I noticed and re-signed back up for student premium. I never received an email saying that it will expire and I will be charged full price. Will I be refunded the differenc...
- My student discount expired so I just got charged full price yesterday. Today I noticed and re-signed back up for student premium. I never received an email saying that it will expire and...
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Premium wird nicht erkannt
Hi ich habe seit ein paar Monaten Premium aktiv und bezahle auch dafür, allerdings ist mein Account nur auf free eingestellt. Habe die Schritte lt Support schon durchgeführt. Hat noch jemand eine Idee? Danke
- Hi ich habe seit ein paar Monaten Premium aktiv und bezahle auch dafür, allerdings ist mein Account nur auf free eingestellt. Habe die Schritte lt Support schon durchgeführt. Hat noch jemand eine Ide...
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- 195 Views
- 0 replies
- 0 likes
- 195 Views
- 0 replies
- 0 likes
Is the $120 spotify premium payment permanent, or paid every year?
Headline ^
- Headline ^
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- Spotify Star
- 700 Views
- 1 replies
- 0 likes
- 700 Views
- 1 replies
- 0 likes
I can't get the Student Discount because I have no Control over the school's email
Hello so i would like to get the student discountI am currently going to school, and there for qualify for the discount.At my school we don't have school emails.I dont understand how spotiy expects us to be able to log into our school's email in orde...
- Hello so i would like to get the student discount I am currently going to school, and there for qualify for the discount. At my school we don't have school emails. I dont understand how spotiy exp...
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- Spotify Star
- 629 Views
- 3 replies
- 0 likes
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discountPremium
- 629 Views
- 3 replies
- 0 likes
Globe prepaid
Why can't I go on premium using my globe prepaid? The payment method is not included at the option. My friends are able to go on premium using this method.
- Why can't I go on premium using my globe prepaid? The payment method is not included at the option. My friends are able to go on premium using this method.
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- Roadie
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Cannot save songs
I am currently on the premium trial but so far I haven't been able to save songs or albums unless I put them in a playlist. Instead of saying "Your Music" in the menu tab at the bottom it says "Your Playlists". Is this normal for a trial or not becau...
- I am currently on the premium trial but so far I haven't been able to save songs or albums unless I put them in a playlist. Instead of saying "Your Music" in the menu tab at the bottom it says "Your ...
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- 138 Views
- 0 replies
- 0 likes
- 138 Views
- 0 replies
- 0 likes
Solved!! Using Spotify in another country
How do we ensure that our Premium Service will still work if we will be living in another country for an extended period of time? Thank you!
- How do we ensure that our Premium Service will still work if we will be living in another country for an extended period of time? Thank you!
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- Gig Goer
- 322 Views
- 1 replies
- 0 likes
- 322 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro en Pesos Argentinos
Como puedo solicitar que me cobren EN PESOS argentinos, y no en DOLARES, porque despues la tarjeta me cambia a pesos cuando quiere y me cobra lo que quiere. Gracias
- Como puedo solicitar que me cobren EN PESOS argentinos, y no en DOLARES, porque despues la tarjeta me cambia a pesos cuando quiere y me cobra lo que quiere. Gracias
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- Regular
- 6982 Views
- 4 replies
- 0 likes
- 6982 Views
- 4 replies
- 0 likes
Why am i not premium
I've checked my subscribtion and yes it says premium but in the app it says that i'm not premium and it keeps reminding me to go premium. Pls help me
- I've checked my subscribtion and yes it says premium but in the app it says that i'm not premium and it keeps reminding me to go premium. Pls help me
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- Casual Listener
- 230 Views
- 3 replies
- 0 likes
- 230 Views
- 3 replies
- 0 likes
2 subcriptions
Hello, I have jusy realised I have been paying a spotify subcription through itunes for £12.99 for some months now. I have also been paying £9.99 for a premium subcription directly through yourselves for both have been charged for a number of months ...
- Hello, I have jusy realised I have been paying a spotify subcription through itunes for £12.99 for some months now. I have also been paying £9.99 for a premium subcription directly through yourselves...
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
All Saved Albums Lost
I recently logged into my Spotify account on two seperate Iphones. It advised me that I had reached by limit of 3 devices and all saved songs would be removed from the device. I did not have any offline songs saved, but I had many playlists and saved...
- I recently logged into my Spotify account on two seperate Iphones. It advised me that I had reached by limit of 3 devices and all saved songs would be removed from the device. I did no...
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- Composer
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Why do I pay for Spotify Family this month ?
I use to pay 99 DKR pr month for my spotify. Now I suddenly have paied 149 DKR this month ??? I haven't changed anything ?? I haven't got an email or anything.
- I use to pay 99 DKR pr month for my spotify. Now I suddenly have paied 149 DKR this month ??? I haven't changed anything ?? I haven't got an email or anything.
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- Casual Listener
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Credit card charges!
Spoiler (Highlight to read)CREDIT CARD CHRGED WHEN ON FREE SUBCREDIT CARD CHRGED WHEN ON FREE SUBI am so frustrated with spotify. I got the premium account three months ago and it never worked I look at my credit card and there was only one .99 cent ...
- CREDIT CARD CHRGED WHEN ON FREE SUB I am so frustrated with spotify. I got the premium account three months ago and it never worked I look at my credit card and there was only one .99 cent charge so...
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- Newbie
- 246 Views
- 2 replies
- 0 likes
- 246 Views
- 2 replies
- 0 likes
Solved!! I'm being charged and I'm only in High School so I shouldn't be charged in the 1st place
I filled out the school discount application not knowing it was for college students. I got to the point in the application where it asked for a college and since I'm not in college I closed out of the spotify page. I later was looking at my online b...
- I filled out the school discount application not knowing it was for college students. I got to the point in the application where it asked for a college and since I'm not in college I closed out of t...
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- Community Legend
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
One of my family member was kicked out for no reason
as i wrote on topic, i dont know why my family member was kicked out. then i invited her again, but there is always wrong on address. seriously, who could help me? i even cant find spotify email. it really drives me crazy. i will be appreciate that i...
- as i wrote on topic, i dont know why my family member was kicked out. then i invited her again, but there is always wrong on address. seriously, who could help me? i even cant find spotify email. it ...
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Adding Student discount to already premium subscription
I already pay for spotify premium but I started college this semester and I want to apply for the student discount but everytime I click on the " apply for student discount" hyperlink it says spotify cannot help?
- I already pay for spotify premium but I started college this semester and I want to apply for the student discount but everytime I click on the " apply for student discount" hyperlink it says spotify...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
How do I unsubscribe from the singtel plan For premium? I typed in the redeem code for the 3 months
I subscribed for a 3 months plan for $0.90 and it's linked to singtel. How do I unsubscribe? It was a redeem code on the back of a circular card at the supermarket.
- I subscribed for a 3 months plan for $0.90 and it's linked to singtel. How do I unsubscribe? It was a redeem code on the back of a circular card at the supermarket.
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- Spotify Star
- 1961 Views
- 1 replies
- 0 likes
- 1961 Views
- 1 replies
- 0 likes
Why does my online account say that I don't have premium when I do?
I need to switch credit cards on my account so that a new one can be charged with premium, but when I log in it says that I only have spotify free. I know this isn't right. What should I do? I really need my premium charge to be on a different credit...
- I need to switch credit cards on my account so that a new one can be charged with premium, but when I log in it says that I only have spotify free. I know this isn't right. What should I do? I really...
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Payment method
Hi! My online banking account is having trouble logging in, si i opt to pay via Cebuana Lhuilier or Bayad Center. My concern is what would be the next step and how will i know if my payment has already been accepted?
- Hi! My online banking account is having trouble logging in, si i opt to pay via Cebuana Lhuilier or Bayad Center. My concern is what would be the next step and how will i know if my payment has alrea...
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
Problema conta premium
Bom dia, fiz o pagamento do plano Premium da minha mulher e o meu a 3 dias, o dela foi liberado no dia seguinte como de costume mas o meu desta vez não foi liberado, o recibo de pagamento já chegou. Verifiquei e não está em outra conta, o que eu faço...
- Bom dia, fiz o pagamento do plano Premium da minha mulher e o meu a 3 dias, o dela foi liberado no dia seguinte como de costume mas o meu desta vez não foi liberado, o recibo de pagamento já chegou. ...
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes