Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42061 Views
- 19 replies
- 1 likes
- 42061 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5342 Views
- 23 replies
- 2 likes
- 5342 Views
- 23 replies
- 2 likes
Problemas com plano familiar
Mensalmente preciso confirmar o meu endereço (e o dos meus pais) na minha conta premium familiar porém esse mês eu já tentei inúmeras vezes e aparece a notificação de que não foi possível confirmar o endereço.
- Mensalmente preciso confirmar o meu endereço (e o dos meus pais) na minha conta premium familiar porém esse mês eu já tentei inúmeras vezes e aparece a notificação de que não foi possível confirmar o...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Paid for premium, can't skip songs
My in app account status says Premium Trial, and I've logged in and out of it several times.On the website it says I have subscribed to Premium, and I have also logged in and out on that.I have all features besides skipping songs. It won't let me ski...
- My in app account status says Premium Trial, and I've logged in and out of it several times. On the website it says I have subscribed to Premium, and I have also logged in and out on that. I ha...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Someone try to phish in your name
I get sms messages all the time trying to phish my credit details. Just whould like you to know. https://muziq.goldenticketwinner.com/se/?o=341&r=p2k12159567c930&a=30&sa=59427e82ee005e4b364eb789 The deal must be a fraud since the monthly cost is 80 E...
- I get sms messages all the time trying to phish my credit details. Just whould like you to know. https://muziq.goldenticketwinner.com/se/?o=341&r=p2k12159567c930&a=30&sa=59427e82ee...
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- 154 Views
- 0 replies
- 0 likes
- 154 Views
- 0 replies
- 0 likes
Premium does not work
So i upgraded my account to Premium a week ago but still can't skip songs and can't use other premium features. A window pops up and says that i have found a premium feature and should go Premium to use it. I checked if the payment was okay and logge...
- So i upgraded my account to Premium a week ago but still can't skip songs and can't use other premium features. A window pops up and says that i have found a premium feature and should go Premium to ...
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- Newbie
- 188 Views
- 2 replies
- 0 likes
- 188 Views
- 2 replies
- 0 likes
Solved!! Trying to go premium
I was trying to buy the premium student account and it crashed on me 4 times and they've charged me four times! I'm a student and need that money first off and secondly spotify say in that first page that they only use your details to verify and not ...
- I was trying to buy the premium student account and it crashed on me 4 times and they've charged me four times! I'm a student and need that money first off and secondly spotify say in that first page...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
PaySafeCard
So i want to use paysafecard for my subscription but i get an error saying i can't use my pin code on spotify and that i should try other webshops were i can. I keep trying but it keeps saying the same think. Am i doing something wrong?Thanks in adva...
- So i want to use paysafecard for my subscription but i get an error saying i can't use my pin code on spotify and that i should try other webshops were i can. I keep trying but it keeps saying the sa...
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- Casual Listener
- 301 Views
- 2 replies
- 0 likes
- 301 Views
- 2 replies
- 0 likes
Solved!! Thailand Premium
I'm in college right now and I'm going to be going to Thailand to visit some friends and look around for a few months. If I have a US card will I still be able to use Spotify in Thailand as long as I pay for my subscription?
- I'm in college right now and I'm going to be going to Thailand to visit some friends and look around for a few months. If I have a US card will I still be able to use Spotify in Thailand as long as I...
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- Spotify Star
- 702 Views
- 2 replies
- 0 likes
- 702 Views
- 2 replies
- 0 likes
Where do I find my daughters account??
I have an account to try spotufy for three mths. My daughter (and son) also have accounts. But I em not sure where to fint the accounts to the youth. We want to get together in a premium account but I presume we have to "stop" the three acconts first...
- I have an account to try spotufy for three mths. My daughter (and son) also have accounts. But I em not sure where to fint the accounts to the youth. We want to get together in a premium account but ...
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- 112 Views
- 0 replies
- 0 likes
- 112 Views
- 0 replies
- 0 likes
Payment has been drawn but premium and family dont work
I have had problem with my accunt that Spotify couldnt charge my bank accunt.I renewed my creditcard and the payment went thru for 99sek, but not for 149sek for family premium. I have logged out from my iphone and in again, under my accunt its say I ...
- I have had problem with my accunt that Spotify couldnt charge my bank accunt. I renewed my creditcard and the payment went thru for 99sek, but not for 149sek for family premium. I have logg...
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- Casual Listener
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Solved!! Premium
I was going to sign up for Spotify Premium for students. I put in my card information but never completed the process when they asked for my student information. I closed out of that browser and now I just realized it says the $5 is pending. Wonderin...
- I was going to sign up for Spotify Premium for students. I put in my card information but never completed the process when they asked for my student information. I closed out of that browser and now ...
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- Spotify Star
- 283 Views
- 3 replies
- 0 likes
- 283 Views
- 3 replies
- 0 likes
Subscription
I had the free Spotify subscription but I cancelled it today after revcieving a text today implying that a payment of £9.99 would be taken from my card. I have now cancelled premium but I'd like to know how I can stop me being charged because I won't...
- I had the free Spotify subscription but I cancelled it today after revcieving a text today implying that a payment of £9.99 would be taken from my card. I have now cancelled premium but I'd like to k...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
Solved!! my son's account was hacked and I need to cancel
My son charged his spotify account to one of my credit cards. His account was hacked and I need to cancel his account. I have his phone number and his name and my credit cared account name. Please let me know how to cancel.
- My son charged his spotify account to one of my credit cards. His account was hacked and I need to cancel his account. I have his phone number and his name and my credit cared account name. Please le...
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- Community Legend
- 360 Views
- 1 replies
- 0 likes
- 360 Views
- 1 replies
- 0 likes
BILLING ISSUES
Hey, I was updating my billing info because me account was pause due to payment issues. When completed the form a message popped up stating that the payment did not go thru and I should either try again or with another card. Minutes later I decided t...
- Hey, I was updating my billing info because me account was pause due to payment issues. When completed the form a message popped up stating that the payment did not go thru an...
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes
Bought family premium, still is on free
Spent $16 for this **bleep**. It accepted the payment. Logged out and then back in, still not working.
- Spent $16 for this **bleep**. It accepted the payment. Logged out and then back in, still not working.
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- Casual Listener
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Spotify Premium special Summer 2017
I purchased spotify Premium on June 20, 2017. It was supposed to be a $0.99 special for 3 months, I had to pay $9.99. How do I get a refund?
- I purchased spotify Premium on June 20, 2017. It was supposed to be a $0.99 special for 3 months, I had to pay $9.99. How do I get a refund?
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- 154 Views
- 0 replies
- 0 likes
- 154 Views
- 0 replies
- 0 likes
cancel subscription on other account
I have another account that I got charged for. $9.99. I know my username but for the life of me can not get in. I need to cancel my subscription again. I cancelled months ago. I should have never been charged. I had to create a new account to even be...
- I have another account that I got charged for. $9.99. I know my username but for the life of me can not get in. I need to cancel my subscription again. I cancelled months ago. I should have never bee...
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- 98 Views
- 0 replies
- 0 likes
- 98 Views
- 0 replies
- 0 likes
I join Brazil's Premium offer but my account stills free
Hi, yesterday i joint Brazil's Premium offer ( 30 days free premium ), i receiveb the mail witch receipt but my account stills on free statuds. Is there a problem ? Hoje can i solve it ?
- Hi, yesterday i joint Brazil's Premium offer ( 30 days free premium ), i receiveb the mail witch receipt but my account stills on free statuds. Is there a problem ? Hoje can i solve it ?
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Problemas com plano familiar
Não consigo acessar a versão premium no aplicativo do celular nem no aplicativo do computador, apenas no site. Que fazer?
- Não consigo acessar a versão premium no aplicativo do celular nem no aplicativo do computador, apenas no site. Que fazer?
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Conta premium
Depois de quanto tempo do pedido a conta premium é liberada?
- Depois de quanto tempo do pedido a conta premium é liberada?
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Meu pagamento
Paguei meu boleto sexta à noite e até agora nada de confirmar...
- Paguei meu boleto sexta à noite e até agora nada de confirmar...
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- Spotify Star
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes