Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I try to change my payment method for a long time (months), I go to this page:https://www.spotify.com/mx/account/subscription/ I try with different cards: debit and credit also I try with different web browsers like Chromium, firefox, I work on Arch ...
My wallet got stolen so I had to cancel my card. I still have my premium for now but I just wanted to now when it will end. Im assuming the end of the month but im not sure. I dont want to go a couple days without premium and my new card should be he...
cant seem to enter in my new credit card all that show is the buffering circle. help?
So I already paid for premium since days ago, but i just realize this:1. I can't turn off shuffle2. My 'skip song' are limited.3. The ad is still there telling me that i discover a premium feature.4. I can't speed up while listening to podcast, they ...
I've just paid for the premium and I got a week to test but when I skip a song or something keeps appearing that It's a thing that only premium people can do so
I paid for premium this month as usual but all of suddently my account was "free", so my premium doesnt work even when i paid. Help please!
How can I get a 30 day free trial?
I tried to update my card information and this error message kept poping up no matter what credit card I used. There always seemed to be an issue with the payment method and it did not go through. theres money in the bank and there's nothing wrong wi...
Hey!So I just got spotify premium and it's not working. The money has already came out of my bank account and I've tried signing out and signing back in but nothing is working. I looked on the receipt that you guys sent me in my email and it says pre...
Hey! I've been a premium member for a few years now- with the student discount. This month I was charged 9.99, I just updated my student discount subscription to pay 4.99- how can I get refunded then for the 4.99 extra that I'm paying this month? Sin...
I am being charged twice this month.
Okay I was with Spotify Family, but y'all are really confusing because my family was kicked out and their addresses couldn't be "verified" like I'm mad confused? All I know is, I got charged TODAY, and my family doesn't even have access to it. So I g...
Hello, I just upgraded to Premium Family but in my app it still says Premium Trial (I clicked on the 7 day trial before). Is this normal?
Hi My creditcard was replaced and I forgott to change to the new creditcard number in time. And when I did change few weeks later i by mistake subscribed for just premium and not premium family that I use to have. Now my family member has lost their ...
Buenos días, ayer me hice una cuenta premium para estudiantes y me cobraron dos veces la suscripción. Como puedo resolverlo? He leído el apartado de ayuda que pone que a veces aparece dos veces pero no te lo descuentan dos veces, pero ese no es mi ca...
Hi, after my free month i want to buy Premium, but there was like an error "Your payment failed" after some Trys it says "You have the limmited Subscriptions for your mobilenumber". I have enought money on my mobile. Hope you can help me, cause its m...
Hello I have subscribed to premium (60 days free trial) and I can't skip songs all time I want. It tells me it's a premium feature but I already have premium. And I logged out and in again after purchasing. Can we help me please
I'm trying to change my card information to renew my subscription but it just keeps saying "oops something went wrong, please try again"
I have a question, a stupid one maybe. So, my expiration date is on 2017-8-19 but will it expire at 00:00 or at 23:59?
Spotify terrible experince trying to a) update my payment options and b) find out how to get some service