Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 164775 Views
- 110 replies
- 12 likes
- 164775 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18496 Views
- 27 replies
- 4 likes
- 18496 Views
- 27 replies
- 4 likes
Subscription price increased without my consent
For some reason my account has been upgraded to premium family without my consent. At no point did I requuest this, or accept new charges. I have only just noticed by looking at my bank statement, I have been charged for two months worth at £14.99, i...
- For some reason my account has been upgraded to premium family without my consent. At no point did I requuest this, or accept new charges. I have only just noticed by looking at my bank statement, I ...
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Signed up for free trial at the end of the month
So i signed up for the one month free trial thinking i'd get like 4weeks or 30 days, but i only get 1 day because it's the end of the month. Can i do anything about this?
- So i signed up for the one month free trial thinking i'd get like 4weeks or 30 days, but i only get 1 day because it's the end of the month. Can i do anything about this?
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- Gig Goer
- 251 Views
- 1 replies
- 1 likes
- 251 Views
- 1 replies
- 1 likes
How to cancel my premium?!
I randomly got charged last month for the subscription of $9.99. When I went to cancel it, it says I'm free and doesn't even show I have anything. I got charged again this month and I'm starting to get upset. There is no way of me cancelling it on yo...
- I randomly got charged last month for the subscription of $9.99. When I went to cancel it, it says I'm free and doesn't even show I have anything. I got charged again this month and I'm starting to g...
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- Spotify Star
- 662 Views
- 3 replies
- 0 likes
- 662 Views
- 3 replies
- 0 likes
Reaccuring payment to one-time
I can’t update my payment method with my new card because it says it’s a reaccuring payment. I need to make it a one-time payment.
- I can’t update my payment method with my new card because it says it’s a reaccuring payment. I need to make it a one-time payment.
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- Not applicable
- 483 Views
- 3 replies
- 0 likes
- 483 Views
- 3 replies
- 0 likes
Going in circles: can't update country without updating payment
I'm trying to update my payment method by switching to my English credit card, but in order to do so, I need to update my country. To update my country, I need to update my payment method...see where this is going? There's no option for me to update ...
- I'm trying to update my payment method by switching to my English credit card, but in order to do so, I need to update my country. To update my country, I need to update my payment method...see where...
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- Roadie
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Spotify premium account
I reedem my gift code but I can't use the app's premium version and I don't know why. On the website my account results as premium but in the app is free.I tried to relog and to reinstall the app but nothing occurred.
- I reedem my gift code but I can't use the app's premium version and I don't know why. On the website my account results as premium but in the app is free.I tried to relog and to reinstall the app but...
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- Casual Listener
- 462 Views
- 2 replies
- 0 likes
- 462 Views
- 2 replies
- 0 likes
How many persons for one count
With a student tariff can we be two on the same spotify premium count ?
- With a student tariff can we be two on the same spotify premium count ?
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- Spotify Star
- 218 Views
- 3 replies
- 0 likes
- 218 Views
- 3 replies
- 0 likes
Switching from regular premium to student premium.
Hi there, I used student premium all last year and over the summer I forgot to renew my eligibility as a student for my next year. A few days ago I was billed the full £10, so I renewed my eligibility on UNIDAYS. I read that you can instantly have st...
- Hi there, I used student premium all last year and over the summer I forgot to renew my eligibility as a student for my next year. A few days ago I was billed the full £10, so I renewed my eligibilit...
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
invitees cannot get confirmation when accepting to join family plan
i have just set up a premium family account. i have sent invitations to my family members. They recieve the email then accept the invitation and follow the link to confirmation web page. After they enter their details and press submit, they get the e...
- i have just set up a premium family account. i have sent invitations to my family members. They recieve the email then accept the invitation and follow the link to confirmation web page. After they e...
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- Casual Listener
- 336 Views
- 2 replies
- 0 likes
- 336 Views
- 2 replies
- 0 likes
I'm not a student anymore
I'm not a student anymore and I need to update my debit card info, but it's making me choose a school. I just want normal premium.
- I'm not a student anymore and I need to update my debit card info, but it's making me choose a school. I just want normal premium.
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- Spotify Star
- 350 Views
- 1 replies
- 0 likes
- 350 Views
- 1 replies
- 0 likes
Subscribing Problems (Double)
Hello, so I’ve been subscribing to premium and I wanted to change it to student premium account. And then I subscribe to student acc without knowing that I can directly change my premium > student premium. And then I stop my premium account (the ordi...
- Hello, so I’ve been subscribing to premium and I wanted to change it to student premium account. And then I subscribe to student acc without knowing that I can directly change my premium > student...
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Same address?
Why for premium do family members have to be at the same address? I use napster currently and they don’t require the same address. I have two kids away at college and one who lives on her own and would come over to Spotify if this address thing wasn’...
- Why for premium do family members have to be at the same address? I use napster currently and they don’t require the same address. I have two kids away at college and one who lives on her own and wou...
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Charging me money
I did not pay for the spotify subscription and spotify is charging me 10 dollars so I canceled my subscription and it still charged me
- I did not pay for the spotify subscription and spotify is charging me 10 dollars so I canceled my subscription and it still charged me
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- Spotify Star
- 268 Views
- 3 replies
- 0 likes
- 268 Views
- 3 replies
- 0 likes
Superuser Contribution Student account bundle problem
I just set up a student account with Spotify that includes Hulu. I just used my old spotifies email address instead of my student one. Is that okay? I also dont don't seem to have Hulu service on my account with them that has the same email.
- I just set up a student account with Spotify that includes Hulu. I just used my old spotifies email address instead of my student one. Is that okay? I also dont don't seem to have Hulu...
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- Roadie
- 501 Views
- 1 replies
- 0 likes
- 501 Views
- 1 replies
- 0 likes
Superuser Contribution account information
i forgot my login information for an account that i am paying premium for. I need help either cancelling the account or recovering it
- i forgot my login information for an account that i am paying premium for. I need help either cancelling the account or recovering it
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- Roadie
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Superuser Contribution pay time
one questionsince january my account was booked @ the same time 25th...9.49pm with bokutoday it doesn't work...(account is still working) it's o.k. or what should i do? thx for answer
- one question since january my account was booked @ the same time 25th...9.49pm with boku today it doesn't work...(account is still working) it's o.k. or what should i do? thx for answ...
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- Roadie
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify and Hulu College Subscription
When I try to click "Agree and Continue" the page just continual loads and I never get processed to the next step. help!
- When I try to click "Agree and Continue" the page just continual loads and I never get processed to the next step. help!
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Being double charged
I got a new phone and it seems the old one is still being billed for a separate account despite using the same email address. Help!
- I got a new phone and it seems the old one is still being billed for a separate account despite using the same email address. Help!
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution Forgot My Address
Yes I forgot my address and my username. What do I do? Help
- Yes I forgot my address and my username. What do I do? Help
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- Roadie
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelled subscription but still charged
Good Afternoon, I would like to recieve help since if I cancelled my subscription and was still charged, thank you!
- Good Afternoon, I would like to recieve help since if I cancelled my subscription and was still charged, thank you!
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- Roadie
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes