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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146000 Views

69 replies

10 likes

Premium for Family
  • 146000 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91491 Views

89 replies

4 likes

  • 91491 Views
  • 89 replies
  • 4 likes

Superuser Contribution Purchased Premium but showing as Free User

PlanPremiumCountryIndiaDeviceVivo Y73Operating SystemAndroid Oreo My Question or IssueI have just bought the individual plan today and the payment went through,i only have 1 spotify account,yet it doesnt show that im a premium user. In the profile pa...

Newbie

Plan Premium Country India Device Vivo Y73 Operating System Android Oreo   My Question or Issue I have just bought the individual plan today and the payment went through,i only ha...

Not applicable

1443 Views

9 replies

1 likes

  • 1443 Views
  • 9 replies
  • 1 likes

Superuser Contribution why did i not get 2 months free on duo

i got emails that i would get 2 months free if i signed up for spotify duo but i did not

Visitor

i got emails that i would get 2 months free if i signed up for spotify duo but i did not

Susan_GP

Moderator

1179 Views

3 replies

0 likes

  • 1179 Views
  • 3 replies
  • 0 likes

PAY NOW button

Dear Spotify!I use a Visa Electron card. If I want to pay with it, I have to top it up with money first, which lasts for 1 day, then it is automatically reset. It's a great and secure way to pay online.Unless someone wants to charge the card at rando...

Casual Listener

Dear Spotify! I use a Visa Electron card. If I want to pay with it, I have to top it up with money first, which lasts for 1 day, then it is automatically reset. It's a great and secure way to pa...

Maxim

Spotify Star

1916 Views

5 replies

0 likes

  • 1916 Views
  • 5 replies
  • 0 likes

Automatische incasso gemist

Hi,Ik had tijdens de automatische incasso niet genoeg geld op mijn rekening. Ik heb hiervan geen bericht gekregen, maar het wordt ook nog niet afgeschreven en ik ben mijn Spotify premium kwijt. Ik kan er niets over vinden. Kan iemand mij helpen? Groe...

Casual Listener

Hi, Ik had tijdens de automatische incasso niet genoeg geld op mijn rekening. Ik heb hiervan geen bericht gekregen, maar het wordt ook nog niet afgeschreven en ik ben mijn Spotify premium kwijt. Ik ...

Daphne123

Visitor

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

My address does not show up when entering for duo account

We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.

Newbie

We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.

Elly59

Newbie

724 Views

2 replies

0 likes

  • 724 Views
  • 2 replies
  • 0 likes

Purchasing extra month premium without losing the old subscription

Hi,I'm new to Spotify.I purchased 1 month individual plan yesterday (September 02, 2024). Is it possible to purchase another 3months plan without losing the 1month plan?

Visitor

Hi, I'm new to Spotify. I purchased 1 month individual plan yesterday (September 02, 2024). Is it possible to purchase another 3months plan without losing the 1month plan?

Maxim

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Card Problem

PlanFreeCountryTurkiyeDevice(PC)Operating System(Windows 11) My IssueMerhaba ben spotify premium duo aboneliği almak istiyorum. Fakat spotify sitede ödememe izin vermiyor. Bankayla konuştum sorun olmadığı söylendi. Spotify'da premium duo üyeliğe geçe...

Casual Listener

  Plan Free Country Turkiye Device (PC) Operating System (Windows 11)   My Issue Merhaba ben spotify premium duo aboneliği almak istiyorum. Fakat spotify sitede ödememe izin verm...

Ivelina

Moderator

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Spotify Duo, cant join plan despite writting same adress

The shit ass method of verification for spotify Duo doesn´t work, my father is literally beside me typing the same direction I wrote for the plan and it still says that it doensn´t work. Bullshit, I cant even contact support nor am I sure if I can ge...

Visitor

The shit ass method of verification for spotify Duo doesn´t work, my father is literally beside me typing the same direction I wrote for the plan and it still says that it doensn´t work. Bullshit, I ...

Maxim

Spotify Star

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Will you loose all your stuff if you sign up as a duo users under someonee

My and my wife both have premium accounts and want to do duo. My wife does not want to loose all her saved Music or playlist and vice versa. If we do a duo account will still be able to use our precious’s account log in?

Visitor

My and my wife both have premium accounts and want to do duo. My wife does not want to loose all her saved Music or playlist and vice versa. If we do a duo account will still be able to use our preci...

Maxim

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Subscription] Chance plan

I have a regular Premium account but I want to change it to a students. They charge me every 9th. If I change my plan today, are they gonna charge me today for the student plan or they are gonna wait until the next 9th?

Visitor

I have a regular Premium account but I want to change it to a students. They charge me every 9th. If I change my plan today, are they gonna charge me today for the student plan or they are gonna wait...

Susan_GP

Moderator

803 Views

4 replies

0 likes

Subscription
  • 803 Views
  • 4 replies
  • 0 likes

Unexpected Charge

So I have 2 Spotify both on Free Spotify subscription and I woke up with a message about money being taken out 2nd Septermber, 9:17. I'm not sure how this is possible.

Visitor

So I have 2 Spotify both on Free Spotify subscription and I woke up with a message about money being taken out 2nd Septermber, 9:17.  I'm not sure how this is possible.

Maxim

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Yearly payment for Turkish Spotify

Hi, can't buy Turkish premium for year  CountryTurkey     

Visitor

Hi, can't buy Turkish premium for year    Country Turkey         

Maxim

Spotify Star

2341 Views

1 replies

0 likes

  • 2341 Views
  • 1 replies
  • 0 likes

Upgraded from free to premium and Spotify created a new account without my playlists or history.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Abo-Upgrade von "Premium Duo" auf "Premium Family"

Ich möchte mein bestehendes Premium Duo-Abonnement auf das Premium Family-Abo upgraden. Werden beim abändern/upgraden meines Vertrags die zwei bisher existierenden Accounts inkl. der jeweiligen Playlists gelöscht, oder bleibt alles erhalten; sprich e...

Visitor

Ich möchte mein bestehendes Premium Duo-Abonnement auf das Premium Family-Abo upgraden. Werden beim abändern/upgraden meines Vertrags die zwei bisher existierenden Accounts inkl. der jeweiligen Playl...

ThisCommunitySucks

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

i'm one person but it says not eligible for individual plan

Planfamily!? WHYY lolCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm paying for a family plan for god knows how long and they wont let me switch to an i...

Visitor

Plan family!? WHYY lol Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm pa...

Maxim

Spotify Star

934 Views

1 replies

0 likes

  • 934 Views
  • 1 replies
  • 0 likes

Superuser Contribution В моей стране не работает Spotify Premium, но я хочу слышать без реклам !!

Spotify premium не доступен а нашей стране( Казахстан). Я хотела бы слушать без реклам нормальные песни . Можете пожалуйста исправить этот вопрос, или сделайте для нашей страны просушивание музыки без рекламы или сделайте допустимым Spotify Premium !...

Visitor

Spotify premium не доступен а нашей стране( Казахстан). Я хотела бы слушать без реклам нормальные песни . Можете пожалуйста исправить этот вопрос, или сделайте для нашей страны просушивание музыки б...

Dessi

Moderator

2511 Views

3 replies

0 likes

  • 2511 Views
  • 3 replies
  • 0 likes

Cancel premium on my ex's spotify account

So I made a premium plan for my ex. I don't have acces to her account and can't cancel the premium from there. She won't change the card from mine to hers, so I'll have to pay. Of course I don't want this, and also I can't block spotify from my curre...

Visitor

So I made a premium plan for my ex. I don't have acces to her account and can't cancel the premium from there. She won't change the card from mine to hers, so I'll have to pay. Of course I don't want...

Maxim

Spotify Star

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes