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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71242 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134954 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
74050 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257950 Views
156 replies
13 likes
PlanFree/PremiumCountryKenya Device(iPhone 8, Operating System(iOS 13)My Question or IssuePaid Preimiun Via phone Still stuck on Free and Have not gotten any receipt
Plan Free/Premium Country Kenya Device (iPhone 8, Operating System (iOS 13) My Question or Issue Paid Preimiun Via phone Still stuck on Free and Have not gotten any recei...
Moderator
1660 Views
5 replies
0 likes
PlanPremium FamilyCountrycurrently Switzerland (but Singapore in the past) My Question or IssueI moved from Singapore to Switzerland and just updated the country in the setup page. I will pay in September the amount in CHF but I also want to switch t...
Plan Premium Family Country currently Switzerland (but Singapore in the past) My Question or Issue I moved from Singapore to Switzerland and just updated the country in the setup...
Spotify Star
403 Views
1 replies
0 likes
Muy buenas. Desde que inicie a usar Spotify Premium en Marzo de 2024 no me ha llegado ningún mail a Gmail con el recibo de pago (solo me llego el primero, pero los siguientes no).Entiendo que los puedo ver a todos los recibos de pago dentro de la Cue...
Muy buenas. Desde que inicie a usar Spotify Premium en Marzo de 2024 no me ha llegado ningún mail a Gmail con el recibo de pago (solo me llego el primero, pero los siguientes no). Entiendo que los p...
Moderator
582 Views
1 replies
0 likes
last month june 8th, I paid for the spotify single pass for 13 dollars and yesterday they deducted it from my account and but it was the day before the deadline, I got really confused and I canceled my subscription and thought that my premium was sti...
last month june 8th, I paid for the spotify single pass for 13 dollars and yesterday they deducted it from my account and but it was the day before the deadline, I got really confused and I canceled ...
Moderator
228 Views
1 replies
0 likes
I pay for one account from my credit card that goes out every month at 16.99 and I also pay via paypal the same amount once a month. How do I get this to stop?
I pay for one account from my credit card that goes out every month at 16.99 and I also pay via paypal the same amount once a month. How do I get this to stop?
Visitor
809 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently checked my Spotify charges and noticed for the Duo Plan I have been subscribed to ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recen...
Spotify Star
550 Views
1 replies
0 likes
PlanPremium familyCountryIndiaMy Question or IssueAs spotify doesnt offer a yearly subscription in India anymore, I got a 3 months subscription for premium family. Now if I buy same pack three times more (total 4 times 3x4= 12 months) will the additi...
Plan Premium family Country India My Question or Issue As spotify doesnt offer a yearly subscription in India anymore, I got a 3 months subscription for premium family. Now if I buy same pack th...
Casual Listener
634 Views
2 replies
0 likes
Just added my mother in law to premium family plan and she is the only 1 of 4 people that receives ads. Any help would be appreciated
Just added my mother in law to premium family plan and she is the only 1 of 4 people that receives ads. Any help would be appreciated
Moderator
690 Views
1 replies
0 likes
Plan Free to premium Country Israel Device Galaxy A54 5G, Windows 11 with Google Chrome PC Operating System Android 14, Windows 11 My Question or Issue Hello, when I try to start the 1 month free trial with PayPal I always get this error: "Please go ...
Plan Free to premium Country Israel Device Galaxy A54 5G, Windows 11 with Google Chrome PC Operating System Android 14, ...
Spotify Star
623 Views
1 replies
0 likes
I paid for Duo plan hoping I can share it with my kid. Unfortunatelly, I cannot. So, I would like to switch to Family plan but I need to pay whole amount. Is tere a possibility to switch to Family plan and pay only the difference between the prices?I...
I paid for Duo plan hoping I can share it with my kid. Unfortunatelly, I cannot. So, I would like to switch to Family plan but I need to pay whole amount. Is tere a possibility to switch to Family pl...
Moderator
2263 Views
8 replies
0 likes
PlanDuo My Question or IssueI cant choose globe phone card to be my duo plan payment like before,and can’t find this payment on Spotify premium page,what should I renewal my premium?this is my only way to purchase
Plan Duo My Question or Issue I cant choose globe phone card to be my duo plan payment like before,and can’t find this payment on Spotify premium page,what should I renewal my prem...
Spotify Star
356 Views
1 replies
0 likes
any solution fo rthis??i also have same issue with subscriptions
any solution fo rthis?? i also have same issue with subscriptions
Moderator
1084 Views
7 replies
0 likes
PlanPremium miniCountryIndonesiaDeviceOperating System(Androis, windows.) My Question or IssueI already paid for premium mini but ads still pop up, it didnt occur on my smartphone (not yet at least) but on windows spotify app ads still pop up, if som...
Plan Premium mini Country Indonesia Device Operating System (Androis, windows.) My Question or Issue I already paid for premium mini but ads still pop up, it didnt occur on my smartph...
Moderator
1072 Views
5 replies
0 likes
Hi all, I'm the CTO of a company and I'd like to do as perk to all my developers a Spotify premium plan paid by the company. What is the best plan to address this goal? Do you know if Spotify has a dedicated plan for this scope? Best,Mirko
Hi all, I'm the CTO of a company and I'd like to do as perk to all my developers a Spotify premium plan paid by the company. What is the best plan to address this goal? Do you know ...
Spotify Star
1419 Views
3 replies
0 likes
CountrySpainDevice(iPhone SE 2022) My Question or IssueI plan to upgrade to Spotify Duo but only for a month, after that i plan to join the Students plan. Will that be possible?The Duo page sais this "Note: Plan members can only change plans once eve...
Country Spain Device (iPhone SE 2022) My Question or Issue I plan to upgrade to Spotify Duo but only for a month, after that i plan to join the Students plan. Will that be possib...
Spotify Star
506 Views
1 replies
0 likes
PlanPremium DuoCountryTürkiyeDeviceiPhone 13 Pro MaxOperating SystemiOS 17My Question or IssueHi! I can’t pay for subscription Duo. There is an information: The payment is failed. Please try again, use a different payment card or a different payment ...
Plan Premium Duo Country Türkiye Device iPhone 13 Pro Max Operating System iOS 17 My Question or Issue Hi! I can’t pay for subscription Duo. There is an information: The payment is fa...
Spotify Star
563 Views
1 replies
0 likes
I had this account for years now and I was a student when I first got it. I am no longer a student, and but my plan still says I have access to Hulu. I read through the subscription plans. It made it sound like if I already had Spotify with Hulu acce...
I had this account for years now and I was a student when I first got it. I am no longer a student, and but my plan still says I have access to Hulu. I read through the subscription plans. It made it...
Spotify Star
1370 Views
1 replies
0 likes
Plan Amazon 12 month PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have a 12 month Amazon premium subscription. How do I upgrade to duo and what does it cost?
Plan Amazon 12 month Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have a 1...
Spotify Star
905 Views
1 replies
0 likes
PlanPremium Individual CountryPhilippines DeviceSamsung Galaxy A52 5G Operating SystemAndroid 14 My Question or IssueRecently, I've been receiving a notification from my carrier, Globe Telecoms, telling me that it will be removed as a payment method ...
Plan Premium Individual Country Philippines Device Samsung Galaxy A52 5G Operating System Android 14 My Question or Issue Recently, I've been receiving a noti...
Casual Listener
7013 Views
13 replies
1 likes
I live with my husband at the same address but I will travel and work overseas for extended periods.
I live with my husband at the same address but I will travel and work overseas for extended periods.
Spotify Star
367 Views
1 replies
0 likes
