Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90015 Views
- 55 replies
- 5 likes
- 90015 Views
- 55 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11326 Views
- 24 replies
- 2 likes
- 11326 Views
- 24 replies
- 2 likes
Superuser Contribution i have been deducted twice from my account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Country
I am in Austria and cannot pay with my credit cards.
- I am in Austria and cannot pay with my credit cards.
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- Moderator
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
Credit card compromised
Credit card was compromised and locked. I am waiting for a new one ....takes a week. Got a notice payment was declined...trying to ask for one week grace til new card arrives but no way to do so
- Credit card was compromised and locked. I am waiting for a new one ....takes a week. Got a notice payment was declined...trying to ask for one week grace til new card arrives but no way to do so
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
How do IHow do I cancel my subscription cancel my subscription
How do I cancel my subscription
- How do I cancel my subscription
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- Spotify Star
- 308 Views
- 3 replies
- 0 likes
- 308 Views
- 3 replies
- 0 likes
Superuser Contribution payment in differet country
my account is set for spain but wanna change to canda and pay subscription with those rates
- my account is set for spain but wanna change to canda and pay subscription with those rates
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- Moderator
- 107 Views
- 1 replies
- 0 likes
- 107 Views
- 1 replies
- 0 likes
Superuser Contribution I took over payments for my daughters account, now she cant be added? \
It keeps saying its a duplicate account when she tries to login, I will cancel my acct and go to pandora, because this is BS. Its a new account, just using the same account.
- It keeps saying its a duplicate account when she tries to login, I will cancel my acct and go to pandora, because this is BS. Its a new account, just using the same account.
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- Moderator
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
gift card
My Question or IssueI was given a gift card,went to scratch off seal to reveal the code and scratched off code,anyway I can redeem this voucher?
- My Question or Issue I was given a gift card,went to scratch off seal to reveal the code and scratched off code,anyway I can redeem this voucher?
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution charged for premium individual AND Dou
PlanPremium Individual AND DuoCountryUSADeviceiPhone 12Operating SystemiOS 16.7 My Question or IssueI had a Premium Individual account and signed up for Duo. Now I am being charged for both. I am the plan manager on the DUO and I sent the link to my ...
- Plan Premium Individual AND Duo Country USA Device iPhone 12 Operating System iOS 16.7 My Question or Issue I had a Premium Individual account and signed up for Duo. Now I am...
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- Not applicable
- 2026 Views
- 2 replies
- 0 likes
- 2026 Views
- 2 replies
- 0 likes
Superuser Contribution Failed subscription
I trued subscribing for the first time in the student plan and it said the payment failed but it was actually taken from my account then i tried again and the same happened so i subscribed and payed twice but its not workingCountryEgyptDevice(iPhone ...
- I trued subscribing for the first time in the student plan and it said the payment failed but it was actually taken from my account then i tried again and the same happened so i subscribed and payed ...
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- Moderator
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Premium accounts
I have been paying for Spotify premium on the individual plan. My mum has just set up family premium, which I’ve joined. I can’t seem to able to cancel my individual premium plan. Has my plan automatically been cancelled since I’ve joined the family ...
- I have been paying for Spotify premium on the individual plan. My mum has just set up family premium, which I’ve joined. I can’t seem to able to cancel my individual premium plan. Has my plan automat...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Spotify Duo adress not matching
Hi all,I just upgraded my premium account to a Duo account, But when I tried to accept the invite on behalve of my girlfriend I get the error notification that the indicated address does not match. I tried filling in the same address on multiple devi...
- Hi all, I just upgraded my premium account to a Duo account, But when I tried to accept the invite on behalve of my girlfriend I get the error notification that the indicated address does not match....
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- Spotify Star
- 297 Views
- 3 replies
- 0 likes
- 297 Views
- 3 replies
- 0 likes
Superuser Contribution Previous Spotify plan cancled when I got a duo plan
PlanPremiumDeviceWindows 10, Samsung Android A51My Question or IssueI previously had 3 months of Spotify Premium and used 2 days worth of it. Then I got a duo plan thinking that it would just activate the subscription then transfer over to my 3 month...
- Plan Premium Device Windows 10, Samsung Android A51 My Question or Issue I previously had 3 months of Spotify Premium and used 2 days worth of it. Then I got a duo plan thinking th...
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- Moderator
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution [India] Payment for prepaid plan failing on debit card
PlanFree (As of now)CountryIndiaDeviceN/AOperating SystemWindowsMy Question or IssueI am unable to buy the prepaid version of spotify premium. I am using a debit card, so I understand why this doesn't allow subscriptions, however, the same issue exis...
- Plan Free (As of now) Country India Device N/A Operating System Windows My Question or Issue I am unable to buy the prepaid version of spotify premium. I am using a debit card, so I understa...
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- Not applicable
- 211 Views
- 2 replies
- 0 likes
- 211 Views
- 2 replies
- 0 likes
I was charged twice this month for subscription
The first was on the 10th of this month but I go a notification to change my payment method after being charged. I did today and got charged again.
- The first was on the 10th of this month but I go a notification to change my payment method after being charged. I did today and got charged again.
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- Spotify Star
- 262 Views
- 3 replies
- 0 likes
- 262 Views
- 3 replies
- 0 likes
Solved!! My subscription was discontinued without notice
I just got an email from Apple that my subscription with Spotify was discontinued - but I did not receive any explanation (contact Spotify for more information was all it said). When I tried to re-establish premium for myself, it won't let me...says ...
- I just got an email from Apple that my subscription with Spotify was discontinued - but I did not receive any explanation (contact Spotify for more information was all it said). When I tried...
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- Spotify Star
- 579 Views
- 1 replies
- 0 likes
- 579 Views
- 1 replies
- 0 likes
Error adding me to a family premium account
PlanPremiumCountrySpainDevice(iPhone 12 and Macbook Pro) My Question or IssueGood morning! I currently have the Spotify Premium Duo and I unsubscribed a few days ago to switch to Spotify Premium Family. The 5 members of the house have been able to ad...
- Plan Premium Country Spain Device (iPhone 12 and Macbook Pro) My Question or Issue Good morning! I currently have the Spotify Premium Duo and I unsubscribed a few days ago to s...
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
How to change my currency?
I don't live in america and my payment address is in pakistan but it is showing to put american address. What to do?
- I don't live in america and my payment address is in pakistan but it is showing to put american address. What to do?
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- Spotify Star
- 526 Views
- 1 replies
- 0 likes
- 526 Views
- 1 replies
- 0 likes
Superuser Contribution Valid subscription but cannot login or reset password!
PlanPremiumCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Android 12 & Windows 10 Pro) My Question or IssueSo I just cleared caches etc without remembering that I would have to login in again into some app...
- Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Android 12 & Windows 10 Pro) My Question or Issue ...
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- Casual Listener
- 322 Views
- 3 replies
- 0 likes
- 322 Views
- 3 replies
- 0 likes
Spam Spotify trying to ask me to rejoin and give personal details
I left Spotify because you increased my payment when I changed my credit card details and somehow I now get spam Spotify offering me to sign up again for free but asking my account and persoanl details.How did they know I left Spotify and how did the...
- I left Spotify because you increased my payment when I changed my credit card details and somehow I now get spam Spotify offering me to sign up again for free but asking my account and persoanl detai...
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Solved!! Cobro desconicodo
Hola para saber sobre un cobro que se me hizo por el monto de 53.32 que no tiene nada que ver con mi plan. Tengo una cuenta premiun familiar. Como haria para reponerme este cobro, tengo para mandar imagen de la misma. Si me ayudan con esto, soy de Pa...
- Hola para saber sobre un cobro que se me hizo por el monto de 53.32 que no tiene nada que ver con mi plan. Tengo una cuenta premiun familiar. Como haria para reponerme este cobro, t...
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- Spotify Star
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes