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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128799 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57059 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232200 Views
144 replies
13 likes
My Question or Issue: i tried to get the 3 month free trial wich i recieved a mail for. i payed 1 cent and then it said: 'payment failed'. i tried it again, it took once again 1 cent from my bank and never got my subscription. Any reason to why this ...
My Question or Issue: i tried to get the 3 month free trial wich i recieved a mail for. i payed 1 cent and then it said: 'payment failed'. i tried it again, it took once again 1 cent from my ba...
Casual Listener
668 Views
2 replies
0 likes
Meu plano não está ativo,fiz dia 18/4.
Meu plano não está ativo,fiz dia 18/4.
Spotify Star
220 Views
1 replies
0 likes
About a few months ago I saw an option to prepay 12 months of premium individual for a discounted price but I don't know how to get to that menu anymore. It isn't in "manage my plan/billing". For context, I'm in Pakistan so maybe the option is no lon...
About a few months ago I saw an option to prepay 12 months of premium individual for a discounted price but I don't know how to get to that menu anymore. It isn't in "manage my plan/billing". For con...
Spotify Star
1217 Views
1 replies
0 likes
I have been charged every month for two years from an account I don’t use and I don’t have access to either it nor the e-mail.
I have been charged every month for two years from an account I don’t use and I don’t have access to either it nor the e-mail.
Spotify Star
584 Views
1 replies
0 likes
I changed my account to duo to add my husband and even though when he put the address in it’s still not allowing him to log in.
I changed my account to duo to add my husband and even though when he put the address in it’s still not allowing him to log in.
Spotify Star
257 Views
1 replies
0 likes
tengo plan familiar con pago mensual; quise suscribir pago automático y el pago se fue a plan individual, esto es un error!!!! Quiero seguir con mi plan familiar pero no se cómo hacerlo para no perder el pago de hoy.... favor AYUDA!!!!
tengo plan familiar con pago mensual; quise suscribir pago automático y el pago se fue a plan individual, esto es un error!!!! Quiero seguir con mi plan familiar pero no se cómo hacerlo para no perde...
Spotify Star
253 Views
1 replies
1 likes
I purchased a top up in January of this year. It says that it remains valid 12 months after purchase, but recently it says I only have 15 hours available. I should have 25, but maybe it’s just showing weird.
I purchased a top up in January of this year. It says that it remains valid 12 months after purchase, but recently it says I only have 15 hours available. I should have 25, but maybe it’s just showin...
Visitor
12746 Views
28 replies
1 likes
We have Duo, but the phone I used to use for Spotify is no longer in use, and with my new phone I can only seem to get Spotify free when I download the app via my Spotify account. How do I get Spotify Duo on my new phone?
We have Duo, but the phone I used to use for Spotify is no longer in use, and with my new phone I can only seem to get Spotify free when I download the app via my Spotify account. How do I get Spoti...
Visitor
1126 Views
2 replies
0 likes
Gostaria de saber o porquê de existir o método de pagamento premium por paysafecard ser atribuído apenas a alguns usuarios em Portugal e não a todos.por não existir esta opção temos pena não vou aderir ao premium, por motivos de segurança não vou ins...
Gostaria de saber o porquê de existir o método de pagamento premium por paysafecard ser atribuído apenas a alguns usuarios em Portugal e não a todos. por não existir esta opção temos pena não vou ad...
394 Views
0 replies
0 likes
I went to the promotion page with 3 months of free spotify premium for 3 months from viber, I wrote my mail, but the confirmation code does not come
I went to the promotion page with 3 months of free spotify premium for 3 months from viber, I wrote my mail, but the confirmation code does not come
Visitor
457 Views
2 replies
0 likes
I cant buy Spotify premium on two accounts using the same debit card
I cant buy Spotify premium on two accounts using the same debit card
Moderator
836 Views
1 replies
0 likes
I need to change billing to US, as I want to pay with my US card (company benefit) however It didn't have US as a country when I was a paid account. I reverted to free and now it doesn't show ANY countries.
I need to change billing to US, as I want to pay with my US card (company benefit) however It didn't have US as a country when I was a paid account. I reverted to free and now it doesn't show ANY cou...
Spotify Star
207 Views
1 replies
0 likes
Pretendo saber quem é o usuário que utiliza a minha conta bancária indevidamente sem autorização e há quanto tempo?Que precisam para identificar a minha conta da qual todos os meses me retiram dinheiro. Como é possível sem eu autorizar??
Pretendo saber quem é o usuário que utiliza a minha conta bancária indevidamente sem autorização e há quanto tempo? Que precisam para identificar a minha conta da qual todos os meses me retiram dinh...
Spotify Star
311 Views
1 replies
1 likes
Não consigo criar atalhos para tela inicial do celular, app travando direto, demorando muito para carregar playlists, mesmo estando online diz que estar offline e que não pode resolver o problema.
Não consigo criar atalhos para tela inicial do celular, app travando direto, demorando muito para carregar playlists, mesmo estando online diz que estar offline e que não pode resolver o problema.
Spotify Star
255 Views
1 replies
0 likes
There is enough money on my card, but I can't change subscription because payment fails
There is enough money on my card, but I can't change subscription because payment fails
Moderator
1119 Views
14 replies
1 likes
I think the Duo subscription is a rip off and would like to switch to Individual plans for myself and my partner.I am having trouble switching my partners account from a Duo member (I am the manager).I have removed him from the Duo, however it is say...
I think the Duo subscription is a rip off and would like to switch to Individual plans for myself and my partner. I am having trouble switching my partners account from a Duo member (I am the manage...
Spotify Star
350 Views
1 replies
0 likes
Quiero pagarlo pero en plan individual pero como ya use el mes gratis no me deja es otra cuenta individual a la que tenía antes
Quiero pagarlo pero en plan individual pero como ya use el mes gratis no me deja es otra cuenta individual a la que tenía antes
Moderator
252 Views
1 replies
0 likes
Quisiera saber si fue un error o el por que
Quisiera saber si fue un error o el por que
Moderator
275 Views
1 replies
0 likes
Me descontaron el pago de mi tarjeta pero al ingresar a la aplicación Spotify me dice que actualice mi pago cuando ya está causado
Me descontaron el pago de mi tarjeta pero al ingresar a la aplicación Spotify me dice que actualice mi pago cuando ya está causado
Moderator
237 Views
1 replies
1 likes
I am currently in a dual plan and I was wondering if the member leaves the plan (me the member), will account owner (my partner I) get affected as well for this change? Or will they continue to have a duo plan? And will they get notified if a member ...
I am currently in a dual plan and I was wondering if the member leaves the plan (me the member), will account owner (my partner I) get affected as well for this change? Or will they continue to have ...
Spotify Star
1186 Views
1 replies
0 likes
