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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67779 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132859 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68755 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251790 Views
155 replies
13 likes
The price keeps going up, why?
The price keeps going up, why?
Spotify Star
419 Views
1 replies
0 likes
Warning to all the members on any basic plan as soon as you change anything on your payment for your account. You will lose the basic because “coincidentally you will have payment issues” which deletes your basic account and revert you to free. And y...
Warning to all the members on any basic plan as soon as you change anything on your payment for your account. You will lose the basic because “coincidentally you will have payment issues” which delet...
437 Views
0 replies
0 likes
My husband and I have the Duo Plan. I am the "manager" and he is the "member" of the account. We were listening to an audiobook from my account and it said it was included with Premium. My husband is trying to finish listening to it on his account, b...
My husband and I have the Duo Plan. I am the "manager" and he is the "member" of the account. We were listening to an audiobook from my account and it said it was included with Premium. My husband is...
Newbie
297 Views
2 replies
0 likes
PlanPremium DuoCountrySouth KoreaDevice(iPhone 12) OS(Windows) My Question or IssueMy husband recently switched to Premium Duo so that I could use as well.It my settings on the iPhone app, it says I am a registered as Premium Duo (It also confirms th...
Plan Premium Duo Country South Korea Device (iPhone 12) OS (Windows) My Question or Issue My husband recently switched to Premium Duo so that I could use as well. It my sett...
Moderator
611 Views
3 replies
0 likes
PlanFree/PremiumCountry Uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust purchased an annual gift card and uploaded to my account but shows you will continue ...
Plan Free/Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
Moderator
387 Views
2 replies
0 likes
I subscribe for premium, but I cannot access it on my app
I subscribe for premium, but I cannot access it on my app
Spotify Star
221 Views
1 replies
0 likes
Planpremium family My Question or IssueI previously had basic duo premium with now switching over to family premium but not being able to switch to basic family premium. Any help on how to get basic family premium- thank you.
Plan premium family My Question or Issue I previously had basic duo premium with now switching over to family premium but not being able to switch to basic family premium. Any help...
Spotify Star
707 Views
1 replies
0 likes
Hey guys! I'm from Australia and I'm on a Premium Duo subscription with my brother. I'm heading to the UK for a few months to travel so I'm wondering if I can still access the Duo subscription whilst I'm overseas? Please help! Thanks!
Hey guys! I'm from Australia and I'm on a Premium Duo subscription with my brother. I'm heading to the UK for a few months to travel so I'm wondering if I can still access the Duo subscripti...
Casual Listener
358 Views
1 replies
0 likes
PlanPremium Family CountryIreland My Question or IssueI have moved from the UAE to Ireland and trying to update my address and payment details. I moved the plan country in February 2023 to the UAE. It will not let me select a family plan once I chang...
Plan Premium Family Country Ireland My Question or Issue I have moved from the UAE to Ireland and trying to update my address and payment details. I moved the plan country in Feb...
Moderator
1174 Views
3 replies
0 likes
Meu celular foi roubado,e tinha um plano de 21,90.como faço para cancelar esse plano.
Meu celular foi roubado,e tinha um plano de 21,90.como faço para cancelar esse plano.
Moderator
509 Views
1 replies
0 likes
Suddenly I am getting ads on my Spotify. What is going on?
Suddenly I am getting ads on my Spotify. What is going on?
Moderator
1020 Views
3 replies
0 likes
PlanCHANGED FROM PREMIUM INDIVISUAL TO DUOCountryINDIADevice(iPhone 13 pro max)Operating System(iOS ) My Question or IssueRecently changed from indivisual to duo Spotify premium and when I changed I had 156 days left now on duo it shows my next billi...
Plan CHANGED FROM PREMIUM INDIVISUAL TO DUO Country INDIA Device (iPhone 13 pro max) Operating System (iOS ) My Question or Issue Recently changed from indivisual to duo Spot...
Spotify Star
489 Views
1 replies
0 likes
I am aware of the below information however I think it is absolutely ridiculous that it was not made clear! I did not know this information until I found out I was being overcharged! I am absolutely fuming and I cant even speak to someone directly ab...
I am aware of the below information however I think it is absolutely ridiculous that it was not made clear! I did not know this information until I found out I was being overcharged! I am absolutely ...
Newbie
2843 Views
4 replies
1 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S22+Operating SystemAndroid 13 My Question or IssueHi there! I tried changing the network for my payment method because Globe isn't accepting Spotify plans anymore. I want to use Smart instead but I k...
Plan Premium Country Philippines Device Samsung Galaxy S22+ Operating System Android 13 My Question or Issue Hi there! I tried changing the network for my payment method because Glob...
Spotify Star
2483 Views
1 replies
1 likes
My subscription is one time payment and has not expired yet, but spotify charged me again today! I've already removed the payment option in my google account yet it still charged me for premium. Not the first time this happened and now its getting an...
My subscription is one time payment and has not expired yet, but spotify charged me again today! I've already removed the payment option in my google account yet it still charged me for premium. Not ...
Spotify Star
522 Views
1 replies
0 likes
I have a subscription to Spotify Family and I can't find GCash as a payment option. It's weird because when I opened the app just now, it prompted a message that those users who uses globe as payment method should switch to GCash, which means this op...
I have a subscription to Spotify Family and I can't find GCash as a payment option. It's weird because when I opened the app just now, it prompted a message that those users who uses globe as payment...
Spotify Star
12397 Views
4 replies
1 likes
I have a Premium account issued in Italy. Now I m living in Denmark and my italian card doesn't work anymore. I updated the payment with my new danish card but I get an error message "your payment method and country don't match" What should I do?
I have a Premium account issued in Italy. Now I m living in Denmark and my italian card doesn't work anymore. I updated the payment with my new danish card but I get an error message "your payment me...
Moderator
391 Views
1 replies
0 likes
Hello everyoneI got a family plan with my other 5 family members. It was all working until last week. Where i recived a mail that the location of my other members is not confirmed. So now spotify taked them out. And now i cannot add them again. It sa...
Hello everyone I got a family plan with my other 5 family members. It was all working until last week. Where i recived a mail that the location of my other members is not confirmed. So now spotify...
Moderator
1629 Views
13 replies
4 likes
I don't want to pay as a subscription since this is for a business. Can I pay in advance for the year for Premium?
I don't want to pay as a subscription since this is for a business. Can I pay in advance for the year for Premium?
Spotify Star
574 Views
1 replies
0 likes
I get my Spotify ‘free’ through my phone contract via Vodaphone. Can I upgrade to family and only pay the extra? PlanPremiumCountryUKDeviceIPhone Operating SystemIOS My Question or Issue
I get my Spotify ‘free’ through my phone contract via Vodaphone. Can I upgrade to family and only pay the extra? Plan Premium Country UK Device IPhone Operating System IOS ...
Spotify Star
794 Views
1 replies
0 likes
