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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryBrazilDeviceSamsung Galaxy M12Operating System(Android 11 My Question or IssueWith my new samsung phone, i noticed th...
i cant get the premium trial and i have checked my recipes and i don't have any purchases. And it also keeps saying to choose another payment method so i did my other card and it still not works.
Y las canciones me aparecen como que están descargadas y cuando apagó el wifi nose reproduce ninguna
I just signed up for spotify premium after seeing on the app that we get 2 months for free. I entered my info and it says my trial expires in 1 month instead of 2. I’ve never signed up for premium before so I should’ve gotten 2.
I have Premium Duo registered through Spotify with a billing date and credit card on fill. I was billed/invoiced via Spotify direct to my CC and then also billed via Apple. How can I fix this?
Hello, I have seen other posts about the availability of spotify in Mauritius but noticed that you are expecting a certain number of votes to launch it, but the thing is that most people are not aware of this community thus, a lot of people cannot vo...
PlanPremiumCountryMexico DeviceiPhone 12 Pro MaxOperating SystemiOS 15.5 I applied to update my students plan for Spotify on May the 2nd and the same day it was approved by SheerID verification. I didn’t noticed that I had to press that option of the...
You keep billing a closed credit card. I am not paying billing onG**g A******e, Reff # on US BANK CREDIT CARD. Last four digits of card
Já tentei de várias formas para efetuar o pagamento e não conseguir
It comes back with an unknown error when I try updating my payment method
Hello, I am trying to join my boyfriend's Spotify Duo as we now live together but I get an error message telling me I am trying to join from a different country.My profile says France but I can't change it to Germany, could you please help? Thank you...
Hi I canceled the premium duo pack today and paid today I want refund back pls help
I want to reinstate and have access to my playlists etc how do I do this ?
I am the secretary for the association/union of my work place, and we provide members benefits for their professional advancement as well as for their personal/family use. Members pay a yearly fee, and we are looking to expand the benefits we offer w...
Why doesn’t Spotify have an active duty military discount similar to their student discount??
I received a $60 Spotify gift card through Discover cash back. My friend who has a personal Spotify premium subscription is not able to get the card to work. He has tried his account zip code, my account zip code, and my Discover credit card zip code...
Plan StudentFree/PremiumCountryAustraliaDeviceSamsungOperating System My Question or IssueI had a student Spotify at 5.99 per month but this month my subscription was changed to a different type at 11.99. I didn't authorise any changes and nor was I ...
PlanPremiumCountryMXDeviceN/AOperating SystemN/A My Question or IssueI'm curious as to how many yearly gift codes I can stack on my account. For example, I just bought a gift code for 1 year of premium and it expires on November of 2020. I want to ad...
PlanPremiumCountryRomania My Question or IssueHello there. I was wondering if there is annual plan for spotify. I remember last year I subscribed to an annual plan but I can't see it anymore it only shows the monthly plan.
Tried to upgrade to Premium and each time I click on Buy Now, it keeps loading for a long period and after a while says it can't process. I don't think this is a card issue. Does this happen to anyone? What can I do?