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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6512 Views
  • 23 replies
  • 2 likes
  • 6512 Views
  • 23 replies
  • 2 likes

Superuser Contribution Porqué me cobraron como un plan normal si yo tengo membresía de estudiante?

En este mes se me hizo un descuento en la tarjeta automáticamente de casi 19 soles cuando se supone que yo solo pago 9 soles por ser estudiante El mes pasado hice la verificación de estudiante donde presente mi matrícula como evidencia se que soy est...

  • Visitor
  • En este mes se me hizo un descuento en la tarjeta automáticamente de casi 19 soles cuando se supone que yo solo pago 9 soles por ser estudiante El mes pasado hice la verificación de estudiante dond...
  • Joan
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution no impacta el pago.

Tenia la version premiun se vencio y cuando volvi a pagar para extender el servicio por 3 meses, lo hice desde un correo que llego a mi correo. El pago lo realice el 20/4 y hasta el momento no se impacta el pago, pero en mi cuenta bancaria la plata s...

  • Visitor
  • Tenia la version premiun se vencio y cuando volvi a pagar para extender el servicio por 3 meses, lo hice desde un correo que llego a mi correo. El pago lo realice el 20/4 y hasta el momento no se imp...
  • Joan
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Na računu je aktiviran spotify premium, kako da ga deaktiviram ako nemaminf

Na računu je aktiviran spotify premium, a od tog računa nemam više podatke spotify premium se idalje naplaćuje. Kako da otkažem pretplatu samo uz pomoć broja kartice!!

  • Visitor
  • Na računu je aktiviran spotify premium, a od tog računa nemam više podatke spotify premium se idalje naplaćuje. Kako da otkažem pretplatu samo uz pomoć broja kartice!!
  • Joan
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! Can't subscribe in Québec

How do I bypass the free 3 months?! I know I can't have it because I'm in Québec. I don't care to pay but the site keeps telling me that I can't take advantage of the 3 months, impossible to subscribe even if I don't care about the deal. HELP

  • Newbie
  • How do I bypass the free 3 months?! I know I can't have it because I'm in Québec. I don't care to pay but the site keeps telling me that I can't take advantage of the 3 months, impossible to subscrib...
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Ads on podcasts despite spotify premium

PlanPremiumCountryUSADevicePC, WindowsOperating SystemWindows 10 My Question or IssueWhile watching podcasts the podcast will stop, the track switches to a ad that is not a part of the podcast. The product advertised then shows up in a little "recent...

  • Newbie
  •   Plan Premium Country USA Device PC, Windows Operating System Windows 10   My Question or Issue While watching podcasts the podcast will stop, the track switches to a ad that is...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 1 likes
  • 151 Views
  • 1 replies
  • 1 likes

Solved!! My cards have sufficient funds and haven't been accepted at all.

I have been trying to purchase Spotify Premium but it throws me a generic error and there are no indicators on how to fix it. I have been previously subscribed with the same card, it has sufficient balance and there have been no blocks imposed on the...

  • Casual Listener
  • I have been trying to purchase Spotify Premium but it throws me a generic error and there are no indicators on how to fix it. I have been previously subscribed with the same card, it has sufficient b...
  • gkonoplyov02
  • Casual Listener
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium en app

Ayer contrate el premium de Spotify, descargue la app en mi móvil y aún teniéndolo pagado me salen anuncios y me dice que el premium no lo puedo aplicar en la app. Si no lo puedo poner en la app no lo quiero

  • Visitor
  • Ayer contrate el premium de Spotify, descargue la app en mi móvil y aún teniéndolo pagado me salen anuncios y me dice que el premium no lo puedo aplicar en la app. Si no lo puedo poner en la app no l...
  • Alex
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution why am i getting emails telling me to download spotify by may 12 2023

email sayin my acct needs to be reloaded by may 12 or lose it i download nothing happens is my subscription safe

  • Visitor
  • email sayin my acct needs to be reloaded by may 12 or lose it i download nothing happens is my subscription safe
  • Alex
  • Spotify Legend
  • 311 Views
  • 3 replies
  • 1 likes
  • 311 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cargo de servicio a tarjeta clonada

En marzo del año 2022 me clonaron mi tarjeta de crédito e hicieron una suscripción a Spotify con dicha tarjeta, aunque ya he hecho la cancelación del servicio en el banco, este mes han estado tratando de hacer el cargo repetidamente, la tarjeta que s...

  • Newbie
  • En marzo del año 2022 me clonaron mi tarjeta de crédito e hicieron una suscripción a Spotify con dicha tarjeta, aunque ya he hecho la cancelación del servicio en el banco, este mes han estado tratand...
  • Dian
  • Spotify Legend
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

3 months for £9.99

I have just paid £9.99 via PayPal for the 3 months for £9.99. The money is showing as taken/pending on my account. But my Spotify account is not showing as able to use premium.HELP!!!

  • Visitor
  • I have just paid £9.99 via PayPal for the 3 months for £9.99. The money is showing as taken/pending on my account. But my Spotify account is not showing as able to use premium. HELP!!!
  • Maxim
  • Spotify Star
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

3 months premium trial

I accidently activated  3 months premium trial. How can i inactivate?  

  • Visitor
  • I accidently activated  3 months premium trial. How can i inactivate?   
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify premium required" when logging into Spotify on Android with premium account

Plan: Premium Family PlanDevice: Sony Ericsson Xperia RayOperating System: Android 2.3.4Spotify version: 0.6.6.270 I'm unable to log in to my premium Spotify account on my old Android device. When I provide the correct login credentials it gives me a...

  • Regular
  • Plan: Premium Family Plan Device: Sony Ericsson Xperia Ray Operating System: Android 2.3.4 Spotify version: 0.6.6.270   I'm unable to log in to my premium Spotify account on my ol...
  • Maxim
  • Spotify Star
  • 2341 Views
  • 3 replies
  • 1 likes
  • Android
    Premium
  • 2341 Views
  • 3 replies
  • 1 likes

Superuser Contribution I have paid for the premium but its not working

Money is deducted from my bank account for the individual premium but the app is showing subscription free

  • Visitor
  • Money is deducted from my bank account for the individual premium but the app is showing subscription free
  • Dian
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution eliminar podcast de los dispositovos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Dian
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get 3 month free with Paypal

Plan PremiumCountry CanadaDevice Computer Operating System Windows 10 My Question or IssueI tried to get 3 month free with paypal.https://www.paypal.com/ca/webapps/mpp/spotify-premium-offerBut it gives me error saying-Oops! It looks like this funding...

  • Casual Listener
  • Plan Premium Country  Canada Device Computer  Operating System Windows 10   My Question or Issue I tried to get 3 month free with paypal. https://www.paypal.com/ca/web...
  • Account9000
  • Newbie
  • 5892 Views
  • 8 replies
  • 0 likes
  • 5892 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify doesnt recognize payment from Paypal

PlanPremium CountryFinland DeviceSamsung Galaxy Flip 3 5g My Question or IssueI got switched to Spotify Free, because i didn't have any money, but after a day of using free i got to subscribe to the premium. I did the reactivation from my Samsung Gal...

  • Casual Listener
  • Plan Premium   Country Finland   Device Samsung Galaxy Flip 3 5g   My Question or Issue I got switched to Spotify Free, because i didn't have any money, but after a day of us...
  • Dian
  • Spotify Legend
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Superuser Contribution Por qué me hacen doble cobro de mi plan, si solo tengo una cuenta?

Me están cobrando 2 planes premiun individual, uno en fecha del 13 o 14 y otro de los días 24, pero solo tengo una sola cuenta, cómo puedo eliminar el otro pago?

  • Newbie
  • Me están cobrando 2 planes premiun individual, uno en fecha del 13 o 14 y otro de los días 24, pero solo tengo una sola cuenta, cómo puedo eliminar el otro pago?
  • MihailY
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes