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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

147560 Views

69 replies

10 likes

Premium for Family
  • 147560 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93293 Views

89 replies

4 likes

  • 93293 Views
  • 89 replies
  • 4 likes

Spotify premium faults

I renewed my Spotify premium up until 9/23/17 and I have all the features of the premium but I still have a limited amount of skips??? Is there any way to fix it? Does it take time for all the features to work??

Casual Listener

I renewed my Spotify premium up until 9/23/17 and I have all the features of the premium but I still have a limited amount of skips??? Is there any way to fix it? Does it take time for all the featur...

Maxim

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Re-downloading songs if re-subscribing to premium after cancellation?

I don't think I've seen the exact answer to this yet, because everyone is asking about whether they can access their downloaded songs after premium is cancelled. I understand that you can't access them, but what happens to the downloaded files on my ...

Newbie

I don't think I've seen the exact answer to this yet, because everyone is asking about whether they can access their downloaded songs after premium is cancelled.   I understand that you can't ...

Maxim

Spotify Star

1449 Views

1 replies

0 likes

  • 1449 Views
  • 1 replies
  • 0 likes

Spotify student payment didn't go through so I bought regular premium but both charges occurred

So I initially tried to buy Spotify Premium with the student discount. The webpage said "Unable to Confirm your Enrollment" or something similar. I tried again but it didn't work. So, I gave up with the student discount and decided to buy normal Prem...

Newbie

So I initially tried to buy Spotify Premium with the student discount. The webpage said "Unable to Confirm your Enrollment" or something similar. I tried again but it didn't work. So, I gave up with ...

Maxim

Spotify Star

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Spotify deal

Spotify charged me when I didn't want to renew my subscription. Can I get a refund?

Newbie

Spotify charged me when I didn't want to renew my subscription. Can I get a refund?

Maxim

Spotify Star

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm paying €9,99 each month. When I log in, it says I don't have Premium, nor can I cancel it

6 months ago, I created a Premium account with my facebook login. I don't use the service for 5 months, so I want to cancel now. Because every month I pay €9,99. When I log in now, it says I have Free and not Premium, nor does it allow me to cancel m...

Newbie

6 months ago, I created a Premium account with my facebook login.   I don't use the service for 5 months, so I want to cancel now.  Because every month I pay €9,99.    ...

SergioDavid

Roadie

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to get free trial

I live in uk so when i change country ut asks me to pay via my phonebill. I type in my number. It then asks for access code which i get in sms. Enter the number says im subscribed then i immediately recieve text saying ive been unsubscribed. Tried se...

Newbie

I live in uk so when i change country ut asks me to pay via my phonebill. I type in my number. It then asks for access code which i get in sms. Enter the number says im subscribed then i immediately ...

SergioDavid

Roadie

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't have premium account in Iran. why?

I'm from Iran, me and my friends bought premium account but you somehow banned our accounts because our IP address is from Iran. why can't I have the premium account because I'm citizen here? are you that cruel or fool to thing that by banning us you...

Newbie

I'm from Iran, me and my friends bought premium account but you somehow banned our accounts because our IP address is from Iran. why can't I have the premium account because I'm citizen here? are you...

SergioDavid

Roadie

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family subscription

hi, hindi ako mka connect sa family kasi di daw ma recognize ung address for family. Help plss

Newbie

hi, hindi ako mka connect sa family kasi di daw ma recognize ung address for family. Help plss

SergioDavid

Roadie

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

I payed for my premium and it's still not working

Casual Listener

I payed for my premium and it's still not working

SergioDavid

Roadie

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify free

I have got Spotify free but I have been charged for premium how do i get my money back?

Newbie

I have got Spotify free but I have been charged for premium how do i get my money back?

SergioDavid

Roadie

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching from Apple Spotify subscription to Spotify direct

How do i get away from the Apple surcharges to subscribe directly with Spotify. i have music lists that i dont want to lose

Newbie

How do i get away from the Apple surcharges to subscribe directly with Spotify. i have music lists that i dont want to lose

SergioDavid

Roadie

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted a Facebook account with Spotify Premium

Hi! I have deleted a Facebook account where it was also Spotify Premium. Would rather stop Spotify Premium before the Facebook account was deleted. Now I´m unable to access the Facebook account again, to fix. The question is if I still have to pay fo...

Newbie

Hi! I have deleted a Facebook account where it was also Spotify Premium. Would rather stop Spotify Premium before the Facebook account was deleted. Now I´m unable to access the Facebook account again...

SergioDavid

Roadie

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Im getting charged twice?

My spotify subscrition is $12.99, which gets chaged with my itunes. I have already made sure that it was spotify.But, for the past few months Spotify, US 45 W. 18th Street, New York NYhas also been charging me $9.99I want to cancel one of them but i ...

Newbie

My spotify subscrition is $12.99, which gets chaged with my itunes. I have already made sure that it was spotify. But, for the past few months   Spotify, US 45 W. 18th Street, New York NY has...

SergioDavid

Roadie

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont upgrade to premium

Hey guys, i canceled my premium membership because i wanted to make a new account, when i went to upgrade my new account to premium paying through paypal( the same paypal account i used with my canceled account)it would have me go through all of the ...

Newbie

Hey guys, i canceled my premium membership because i wanted to make a new account, when i went to upgrade my new account to premium paying through paypal( the same paypal account i used with my cance...

SergioDavid

Roadie

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed

Hello!My Issue is, that i somehow can't pay Spotify with my PayPal Account. It tells me i need a credit card to finish the transaction (which i don't have). Am i the only one with this problem or is it just impossible to pay with direct debit.

Visitor

Hello! My Issue is, that i somehow can't pay Spotify with my PayPal Account. It tells me i need a credit card to finish the transaction (which i don't have). Am i the only one with this problem or i...

SergioDavid

Roadie

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium suddenly not working? (Vodafone customer)

I have had my phone since May and received the free Spotify offer from Vodafone. It was working great but suddenly today it started playing ads and restricting my access. I have no clue why, but my subscription has reverted to a free account.- I have...

Newbie

I have had my phone since May and received the free Spotify offer from Vodafone. It was working great but suddenly today it started playing ads and restricting my access. I have no clue why, but my s...

SergioDavid

Roadie

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family

I'm trying to had a family member to my account (that lives in the same house as I), but the invitation never arrives at the destinatery email box. Why/ what can be wrong? CheersThomas

Newbie

I'm trying to had a family member to my account (that lives in the same house as I), but the invitation never arrives at the destinatery email box. Why/ what can be wrong?   Cheers Thomas &n...

SergioDavid

Roadie

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

MODO ALEATÓRIO PAGAMENTO JÁ REALIZADO

Não consigo tirar o modo aleatório das músicas... fica aparecendo uma mensagem dizendo eu posso pular quantas musicas quiser com o premium, como se eu não tivesse feito o pagamento.Já recebi a mensagem de confirmação de pagamento de vocês.Usuário gui...

Newbie

Não consigo tirar o modo aleatório das músicas... fica aparecendo uma mensagem dizendo eu posso pular quantas musicas quiser com o premium, como se eu não tivesse feito o pagamento. Já recebi a mens...

Bittencourt

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

NÃO CONSIGO ASSINAR O PREMIUM NOVAMENTE

Sempre tive a conta premium, porem, por um erro do cartão de crédito, a conta foi indevidamente cancelada! Liguei para o cartão e pedi para desbloquearem o spotify que eu nao queria cancelar, o cartão desbloqueou e disse que com eles estava tudo cert...

Newbie

Sempre tive a conta premium, porem, por um erro do cartão de crédito, a conta foi indevidamente cancelada! Liguei para o cartão e pedi para desbloquearem o spotify que eu nao queria cancelar, o cartã...

Bittencourt

Spotify Star

3296 Views

1 replies

0 likes

  • 3296 Views
  • 1 replies
  • 0 likes