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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 53395 Views
  • 32 replies
  • 3 likes
  • 53395 Views
  • 32 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6846 Views
  • 23 replies
  • 2 likes
  • 6846 Views
  • 23 replies
  • 2 likes

9,99 o 14,99??

Estoy pagando 14,99€ por la suscripción premium cuando se supone que debería pagar 9,99. A qué se debe?

  • Newbie
  • Estoy pagando 14,99€ por la suscripción premium cuando se supone que debería pagar 9,99. A qué se debe?
  • osornios
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Charged twice but account still isnt premium

I have signed up for premium with the student discount, however the first time i have entered my card details and entered but my website crash. i tried again, entering the card details and entered however this time i changed my mind on getting premiu...

  • Newbie
  • I have signed up for premium with the student discount, however the first time i have entered my card details and entered but my website crash. i tried again, entering the card details and entered ho...
  • Bittencourt
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! premium downloads

I am wondering.....i been a member for a while now on premium and with downloaded albums in my phone. I am wondering will my downloaded albums still stream data if online if they are downloaded....or does that only keep from using data when in offlin...

  • Newbie
  • I am wondering.....i been a member for a while now on premium and with downloaded albums in my phone. I am wondering will my downloaded albums still stream data if online if they are downloaded....or...
  • mam093
  • Regular
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

It doesn't accept my debit card

Since last Friday I had been trying to pay my premium subscription but Spotify doesn't accept my debit card. I tried with other cards and it's the same issue!

  • Newbie
  • Since last Friday I had been trying to pay my premium subscription but Spotify doesn't accept my debit card. I tried with other cards and it's the same issue! 😞
  • ToryGaga
  • Newbie
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

Probleme mit italienischem spotify code.

Hallo liebe Community von spotify. Ich befinde mich gerade in Palermo (Italien) im Sommer Urlaub und habe mir an einem Automat , wo man auch Zigaretten kaufen kann eine spotify Premium verlängern gekauft.Leider musste ich feststellen , dass der itali...

  • Newbie
  • Hallo liebe Community von spotify. Ich befinde mich gerade in Palermo (Italien) im Sommer Urlaub und habe mir an einem Automat , wo man auch Zigaretten kaufen kann eine spotify Premium verlängern gek...
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Probleme mit zu spät bezahlter Rechnung

Ich habe seit mehreren Monaten einen Premium Family Account. Diesen Monat habe ich durch einen blöden Fehler die Rechnung zu spät bezahlt. Seitdem ist das Abo verschwunden und ich kann nur noch die Free Version nutzen. Mittlerweile ist die Rechnung b...

  • Newbie
  • Ich habe seit mehreren Monaten einen Premium Family Account. Diesen Monat habe ich durch einen blöden Fehler die Rechnung zu spät bezahlt. Seitdem ist das Abo verschwunden und ich kann nur noch die F...
  • 588 Views
  • 0 replies
  • 0 likes
  • 588 Views
  • 0 replies
  • 0 likes

Subscripcion...actualizacion de fecha.

Hola, Hi.I had the 0.99 USD premium offer activated, the next charge would only be applied on september, (don't recall the date). Me and the wifey wanted to activate premium family, we did. And thought after all it wasn't that worthy for us... Now Th...

  • Newbie
  • Hola, Hi. I had the 0.99 USD premium offer activated, the next charge would only be applied on september, (don't recall the date). Me and the wifey wanted to activate premium family, we did. And tho...
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

Medio de pago diferente a la tarjeta de crédito

Buena tarde, ¿Quisiera saber si existe algún medio de pago alternativo a la tarjeta de crédito, como consignar en algún banco u otra entidad en Colombia? Gracias

  • Newbie
  • Buena tarde,   ¿Quisiera saber si existe algún medio de pago alternativo a la tarjeta de crédito, como consignar en algún banco u otra entidad en Colombia?   Gracias  
  • 160 Views
  • 0 replies
  • 3 likes
  • 160 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spark

My Spotify premium has all of a sudden stopped, I had gotton it through the spark $19 music pack. Is it meant to do this or is there something wrong? Spark still says I have premium but Spotify says I am using free.

  • Newbie
  • My Spotify premium has all of a sudden stopped, I had gotton it through the spark $19 music pack. Is it meant to do this or is there something wrong? Spark still says I have premium but Spotify says ...
  • Rodrigo-rmb
  • Casual Listener
  • 259 Views
  • 4 replies
  • 0 likes
  • 259 Views
  • 4 replies
  • 0 likes

Superuser Contribution Mehr als 3 offline Geräte möglich bei Premium Family?

Mir reichen 3 offline-Geräte nicht. Ich spiele mit dem Gedanken, für drei weitere Familienmitglieder Premium Family zu abonieren. Dann hätte ich ja noch 2 Benutzer frei. Könnte ich einen dazu verwenden, die Anzahl meiner eigenen offline-Geräte zu erh...

  • Newbie
  • Mir reichen 3 offline-Geräte nicht. Ich spiele mit dem Gedanken, für drei weitere Familienmitglieder Premium Family zu abonieren. Dann hätte ich ja noch 2 Benutzer frei. Könnte ich einen dazu verwend...
  • SergioDavid
  • Roadie
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can family members in different countries share a subscription?

I am living in a different country than my family right now and we want to get the family premium account. Will it work, or does everyone need to be in the same country?Also If I get a premium account in the UK when I travel back home to Canada it us...

  • Newbie
  • I am living in a different country than my family right now and we want to get the family premium account. Will it work, or does everyone need to be in the same country? Also If I get a premium acco...
  • SergioDavid
  • Roadie
  • 864 Views
  • 1 replies
  • 0 likes
  • 864 Views
  • 1 replies
  • 0 likes

Change username

Cant find the answer anyway, I have set up a user account but the username is something like le920387. How do I change it to something a) I can remember b) Something people can find me ?

  • Casual Listener
  • Cant find the answer anyway, I have set up a user account but the username is something like le920387. How do I change it to something a) I can remember b) Something people can find me ?
  • Robert_W
  • Community Legend
  • 169 Views
  • 3 replies
  • 0 likes
  • 169 Views
  • 3 replies
  • 0 likes

Purchased Premium on Wrong Account

Hi, I went on to Facebook to purchase premium at the discount rate of $9.99 for 3 months for my spotify account this evening. Without being prompted to log in, I failed to notice that my facebook spotify was logged in on an old friend's account, not ...

  • Visitor
  • Hi, I went on to Facebook to purchase premium at the discount rate of $9.99 for 3 months for my spotify account this evening. Without being prompted to log in, I failed to notice that my facebook spo...
  • Robert_W
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Premium Mistake

Guys can someone help me, instead of buying the premium family pack, i bought the 1person only one...

  • Newbie
  • Guys can someone help me, instead of buying the premium family pack, i bought the 1person only one...
  • Robert_W
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution bought premium with the offer but does not work

yesterday i bought premium using my card and i pay 0.99 euro for three months but i still have not received my purchase. as it looks i am still using the free edition. i logged out an logged in again but nothing happened.thank you.

  • Newbie
  • yesterday i bought premium using my card and i pay 0.99 euro for three months but i still have not received my purchase. as it looks i am still using the free edition. i logged out an logged in again...
  • Melody
  • Spotify
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

cancellato cache memoria e cancellato account facebook

ciao a tuttimi sono reso conto troppo tardi che dopo aver cancellato la memoria cache di spotify non potevo rientrare dato che il log lo facevo con fb che non ho piu..ora vorrei annullare il mio premium attuale dato che non posso accedervi e crearne ...

  • Newbie
  • ciao a tutti mi sono reso conto troppo tardi che dopo aver cancellato la memoria cache di spotify non potevo rientrare dato che il log lo facevo con fb che non ho piu.. ora vorrei annullare il mio ...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Problema com spotify premium

Olá, paguei um boleto pra ter o spotify premium por um mês em março e após o período de um mês eu desinstalei o aplicativo. No dia 22/06/17 paguei outro boleto porém quando baixei denovo o aplicativo nao lembrava mais a senha e nem o nome de usuário ...

  • Newbie
  • Olá, paguei um boleto pra ter o spotify premium por um mês em março e após o período de um mês eu desinstalei o aplicativo. No dia 22/06/17 paguei outro boleto porém quando baixei denovo o aplicativo...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium

I just recently joined premium for family and don't know how to cancel my old premium subscription so I don't have to pay for it?

  • Newbie
  • I just recently joined premium for family and don't know how to cancel my old premium subscription so I don't have to pay for it?
  • Melody
  • Spotify
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re: Premium doesn't work

My receipt has 15 digits the payment I did it for paypal and it was taken from my credit card, I login with my mail and with fb and it is still Subscription FREE !!

  • Casual Listener
  • My receipt has 15 digits the payment I did it for paypal and it was taken from my credit card, I login with my mail and with fb and it is still Subscription FREE !! 🙁
  • Melody
  • Spotify
  • 347 Views
  • 3 replies
  • 0 likes
  • 347 Views
  • 3 replies
  • 0 likes

Have been overcharged for my Spotify student deal

I have had Spotify since February this year and started premium with the NUS student discount but for the last 2 months I have been charged £14.99 each month. My NUS card is still valid and I've only had premium since February, what can I do

  • Casual Listener
  • I have had Spotify since February this year and started premium with the NUS student discount but for the last 2 months I have been charged £14.99 each month. My NUS card is still valid and I've only...
  • Jameswww
  • Casual Listener
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes