Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62441 Views
- 43 replies
- 3 likes
- 62441 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Superuser Contribution My friend has sent up a spotify account with my bank card,
My friend has sent up a spotify account with my bank card, and then lost her phone. She has no way of canceling the account now please help!!!!
- My friend has sent up a spotify account with my bank card, and then lost her phone. She has no way of canceling the account now please help!!!!
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Downloads
I have Spotify Premium and now i did get a message that i cant download musici until i removed some albums
- I have Spotify Premium and now i did get a message that i cant download musici until i removed some albums
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- Roadie
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution Erro conta Premium cancelada sozinha
Fiz a inscrição promocional para R$1,99 da conta Premium por 3 meses, após desinstalar o App . A conta voltou a ser Free e agora está cobrando R$16,90 para migração de conta Premium para Free. Como retornar a minha conta Premium procional? Ainda esto...
- Fiz a inscrição promocional para R$1,99 da conta Premium por 3 meses, após desinstalar o App . A conta voltou a ser Free e agora está cobrando R$16,90 para migração de conta Premium para Free. Como r...
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Spotify Premium-Beitrag eingezogen - trotzdem nur Spotify Free freigeschaltet
Seit Februar 2017 habe ich einen Spotify Premium - Account. Dies hat auch über vier Monate - einschließlich der Beitrag-Abbuchung vom Konto (letzter Beleg v. 23.06.17 i.H.v. 9,99 €) - einwandfrei funktioniert.Seit drei Tagen steht mir - sowohl über d...
- Seit Februar 2017 habe ich einen Spotify Premium - Account. Dies hat auch über vier Monate - einschließlich der Beitrag-Abbuchung vom Konto (letzter Beleg v. 23.06.17 i.H.v. 9,99 €) - einwandfrei fun...
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- 145 Views
- 0 replies
- 0 likes
- 145 Views
- 0 replies
- 0 likes
Superuser Contribution premium customern and cannot login as i am in a foreign country
I am a premium member and have been out of the USA for more than 2 weeks, when trying to log in it says log in failed and you can only listen to spotify for 2 weeks when in a foreign country.. now what? I am still paying , cannot log in, opened a new...
- I am a premium member and have been out of the USA for more than 2 weeks, when trying to log in it says log in failed and you can only listen to spotify for 2 weeks when in a foreign country.. now wh...
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- Roadie
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Solved!! Charged for subscription but did not subscribe
HiI've been told by my bank that spotify is charging me for a subscription which I have not subscribed to. Also, it shows on my account that I'm on Spotify Free.I'm fine with the free service but I don't need a subscription at all.Can someone help me...
- Hi I've been told by my bank that spotify is charging me for a subscription which I have not subscribed to. Also, it shows on my account that I'm on Spotify Free. I'm fine with the free service...
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- Roadie
- 297 Views
- 1 replies
- 0 likes
- 297 Views
- 1 replies
- 0 likes
Premium não está funcionando
Bom dia, até ontem, meu spotify premium estava funcionando normalmente, porém hoje a minha conta está como Free, sendo que eu paguei, ta la no cartão mostrando o pagamente e também recebi o recibo. Açguém sabe como resolver?
- Bom dia, até ontem, meu spotify premium estava funcionando normalmente, porém hoje a minha conta está como Free, sendo que eu paguei, ta la no cartão mostrando o pagamente e também recebi o recibo. A...
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- Casual Listener
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Premium family suddenly stopt working
Hi there, We have been happily using Family Premium for months now. However last night it suddenly stopt working. We have paid for this month's subscription and have changed nothing in settings or anything. Can someone help us solve this, or give us ...
- Hi there, We have been happily using Family Premium for months now. However last night it suddenly stopt working. We have paid for this month's subscription and have changed nothing in...
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- Casual Listener
- 204 Views
- 2 replies
- 0 likes
- 204 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Paying twice for last 2 months
Hi AllI pay my Spotify through my T Mobile phone bill however have noticed over last 3 months I have been charged 12.99 separately by Spotify (through iTunes) for months I already have covered? I have cancelled the subscription through ITunes now but...
- Hi All I pay my Spotify through my T Mobile phone bill however have noticed over last 3 months I have been charged 12.99 separately by Spotify (through iTunes) for months I already have covered? I...
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- Casual Listener
- 301 Views
- 3 replies
- 0 likes
- 301 Views
- 3 replies
- 0 likes
Problemas para pagar con TDC
Buenas noches, estoy teniendo problemas para pagar, la tarjeta que tengo registrada presento un bloqueo, intente hacer como 10 cargos y no me permitio, cambie el modo de pago 4 veces, con tarjetas distintas de bancos distintos, ninguna tiene bloqueos...
- Buenas noches, estoy teniendo problemas para pagar, la tarjeta que tengo registrada presento un bloqueo, intente hacer como 10 cargos y no me permitio, cambie el modo de pago 4 veces, con tarjetas di...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Superuser Contribution Still being charged for premium
We have looked at all our accounts and non of them have premium. We have been charged since feb. How do we find out which accounts have premium.
- We have looked at all our accounts and non of them have premium. We have been charged since feb. How do we find out which accounts have premium.
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Vodafone UK / Spotify premium not working
Hello I had a Spotify premium account and I just subscribed to a Vodafone monthly plan in the UK which includes the Premium Account. I cancelled my previous sub. and tired to add the Vodafone but it does not seem to work. My account is still on the f...
- Hello I had a Spotify premium account and I just subscribed to a Vodafone monthly plan in the UK which includes the Premium Account. I cancelled my previous sub. and tired to add the V...
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- Roadie
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
Suscripción
Hola, tengo una pregunta, tengo dos suscripciones a Spotify, solo que una de ellas, era de mi novia y ahora le estoy pagando el Spotify a ella y ya no estamos juntos, quiero saber cómo hago para cancelar esa suscripción? Tengo tarjeta MasterCard. Gra...
- Hola, tengo una pregunta, tengo dos suscripciones a Spotify, solo que una de ellas, era de mi novia y ahora le estoy pagando el Spotify a ella y ya no estamos juntos, quiero saber cómo hago para canc...
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
I don't want Spotify family premium
All I want is to change my spotify account from NZ to Aus now I've moved but it wants to charge me $8 more for the family version which I don't want (probably more of an increase than that if you account for exchange rate). Someone please tell me how...
- All I want is to change my spotify account from NZ to Aus now I've moved but it wants to charge me $8 more for the family version which I don't want (probably more of an increase than that if you acc...
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- Spotify Star
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Opção boleto não aparece pra mim
Li em vários lugares que era só abrir e clicar "seja premium". Já tenho conta, e não aparece pra mim essa opcão.Onde eu clico? Obrigada!
- Li em vários lugares que era só abrir e clicar "seja premium". Já tenho conta, e não aparece pra mim essa opcão. Onde eu clico? Obrigada!
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- Spotify Star
- 2468 Views
- 1 replies
- 1 likes
- 2468 Views
- 1 replies
- 1 likes
Suscripción Premium
Hola...El día de hoy me hicieron el cargo para la suscripción premium y sigo teniendo el spotyfi gratuito.... necesito ayuda, ya trate de solucionarlo y nada ....
- Hola... El día de hoy me hicieron el cargo para la suscripción premium y sigo teniendo el spotyfi gratuito.... necesito ayuda, ya trate de solucionarlo y nada .... 😕
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- 92 Views
- 0 replies
- 0 likes
- 92 Views
- 0 replies
- 0 likes
IMPORTANT: My Credit Card Info on another premium account
I used my credit card on another person account so he\she could have premium. Now I want to stop paying that persons premium and have no idea how.. I already cancel my premium account (I will get it back) but since we're talking about another person ...
- I used my credit card on another person account so he\she could have premium. Now I want to stop paying that persons premium and have no idea how.. I already cancel my premium account (I will get it ...
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- 126 Views
- 0 replies
- 1 likes
- 126 Views
- 0 replies
- 1 likes
Me cobraron dos veces la suscripción
Intenté suscribirme a Spotify premium y no fue posible porque su servidor no completaba el proceso, pero sin embargo miro en mi cuenta que me cobraron dos veces la suscripción necesito que me devuelvan el dinero por favor.
- Intenté suscribirme a Spotify premium y no fue posible porque su servidor no completaba el proceso, pero sin embargo miro en mi cuenta que me cobraron dos veces la suscripción necesito que me devuelv...
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- 95 Views
- 0 replies
- 0 likes
- 95 Views
- 0 replies
- 0 likes
Double billed on rogers bill. Cannot even activate!
I was subscribed to spotify through rogers as a free add on. Suddenly I realize I'm being billed for it. When trying to reset my account I found that I'm on free and I can't even activate my spotify through the Rogers page. Rogers are helping me out,...
- I was subscribed to spotify through rogers as a free add on. Suddenly I realize I'm being billed for it. When trying to reset my account I found that I'm on free and I can't even activate my spotify ...
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- Spotify Star
- 1716 Views
- 3 replies
- 0 likes
- 1716 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Spotify Subscription through Apple
I have a Spotify Premium Account I signed up for through iTunes. My family is now considering the Family Premium Account through Spotify. Can I cancel my Apple Spotify subscription and still keep all my playlists when I migrate over to the Family Pre...
- I have a Spotify Premium Account I signed up for through iTunes. My family is now considering the Family Premium Account through Spotify. Can I cancel my Apple Spotify subscription and still keep all...
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- Roadie
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes