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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129240 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58079 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233789 Views
144 replies
13 likes
I've try to register my credit card several times in spotify premium but it says that "somethig is wrong and that I should try later". What should I do in this case?
I've try to register my credit card several times in spotify premium but it says that "somethig is wrong and that I should try later". What should I do in this case?
Casual Listener
278 Views
2 replies
0 likes
Necesito ayuda para pagar Spotify no me deja
Necesito ayuda para pagar Spotify no me deja
Casual Listener
242 Views
2 replies
0 likes
Bonjour,Auparavant j'étais avec Spotify Premium mais depuis hier j'ai souscrit au Spotify Family mais aujourd'hui mon abonnement apparaît toujours en premium sur mon application.Y'a t'il un délais d'activation ?Cordialement
Bonjour, Auparavant j'étais avec Spotify Premium mais depuis hier j'ai souscrit au Spotify Family mais aujourd'hui mon abonnement apparaît toujours en premium sur mon application. Y'a t'il un d...
Casual Listener
364 Views
2 replies
0 likes
I need help getting my premium going. I've been seeing the same issue with others and there's no answers being given when I look them up. Cmon Spotify!
I need help getting my premium going. I've been seeing the same issue with others and there's no answers being given when I look them up. Cmon Spotify!
Community Legend
393 Views
5 replies
0 likes
I was charged for 12 months of spotify premium when Inonly asked doe 1 month. How can I reverse this and get my money back?
I was charged for 12 months of spotify premium when Inonly asked doe 1 month. How can I reverse this and get my money back?
Spotify Star
312 Views
1 replies
0 likes
I created a family premium account on my personal account, and put my mom on it. However, she is still paying 7.99, when I'm paying 14.99 for the family account. How can we change that and can she get refunds for the past couple of months?
I created a family premium account on my personal account, and put my mom on it. However, she is still paying 7.99, when I'm paying 14.99 for the family account. How can we change that and can she ge...
Newbie
308 Views
3 replies
1 likes
Hi, I got Spotify Family plan since more than a year, and it worked just fine since a couple of days ago when my girlfriend was suddenly without any family plan membership, she has now just a spotify free version on the phone.I tried to send her anot...
Hi, I got Spotify Family plan since more than a year, and it worked just fine since a couple of days ago when my girlfriend was suddenly without any family plan membership, she has now just a ...
346 Views
0 replies
0 likes
Hi, I have change countries but the former country is locked in my subscription. I was located in Sweden and I have moved to Mexico
Hi, I have change countries but the former country is locked in my subscription. I was located in Sweden and I have moved to Mexico
Spotify Star
164 Views
1 replies
0 likes
Hi,Spotify sent me a text a week after I quit premium for the summer as it didn't work while we were on holiday in Turkey anyway. I got an sms on Monday offering me free premium but when I clicked on the link, it instead offered 6 months for 9kr. I h...
Hi, Spotify sent me a text a week after I quit premium for the summer as it didn't work while we were on holiday in Turkey anyway. I got an sms on Monday offering me free premium but when I clicked ...
Spotify Star
697 Views
5 replies
0 likes
I accidentally pressed on the 7-day Premium subscription. How do I cancel my free trial? I'm getting the following message on my subscription page "Subscription status recurring cancel" What does that mean? I haven't provided my payment information, ...
I accidentally pressed on the 7-day Premium subscription. How do I cancel my free trial? I'm getting the following message on my subscription page "Subscription status recurring cancel" What does tha...
Roadie
191 Views
1 replies
0 likes
Tengo hasta 4 cargos por spotify en el mes en mi tarjeta y solo una cuenta te go.. necesito ayuda
Tengo hasta 4 cargos por spotify en el mes en mi tarjeta y solo una cuenta te go.. necesito ayuda
Casual Listener
533 Views
3 replies
0 likes
Hola amigos necesito ayuda, el dia 15 de julio pague el Premium basico pero mi cuenta sigue como si fuera free, que hago necesito ayuda...
Hola amigos necesito ayuda, el dia 15 de julio pague el Premium basico pero mi cuenta sigue como si fuera free, que hago necesito ayuda...
Roadie
156 Views
1 replies
0 likes
I paid for my premium account like I do every month!!! And now it doesn't work AND it constantly saying "You're offline" but I'must NOT. Please fix this ASAP.
I paid for my premium account like I do every month!!! And now it doesn't work AND it constantly saying "You're offline" but I'must NOT. Please fix this ASAP.
Spotify Star
174 Views
1 replies
0 likes
Hello! I was wondering what would happen with my community user if: - If I change my email in my spotify account: could I access still with the SSO system?- If I decide to delete my spotify account: my community user would be alive ?- If I decide to ...
Hello! I was wondering what would happen with my community user if: - If I change my email in my spotify account: could I access still with the SSO system? - If I decide to delete ...
Casual Listener
1319 Views
2 replies
0 likes
I am very very very disappointed in you spotify. I paid for my premium like 4 days ago but it isn't working. And yesterday when i wrote message here we didn't come to any conclusion. I don't want to spend my money for nothing
I am very very very disappointed in you spotify. I paid for my premium like 4 days ago but it isn't working. And yesterday when i wrote message here we didn't come to any conclusion. I don't want to ...
Newbie
409 Views
3 replies
0 likes
So bascially I was signing up for Spotify Premium and I am a student so I went to the option for 4.99 or something for students and I completed all the blanks and entered my credit card to be billed and after entering that it asked to verify my schoo...
So bascially I was signing up for Spotify Premium and I am a student so I went to the option for 4.99 or something for students and I completed all the blanks and entered my credit card to be billed ...
338 Views
0 replies
0 likes
I no longer have the premium setting . Yet , I am STILL being charged monthly . Please help .
I no longer have the premium setting . Yet , I am STILL being charged monthly . Please help .
Spotify Star
825 Views
3 replies
0 likes
Hola!Me fui a vivir a Nueva Zelanda un tiempo por lo que mi cuenta paso de ser de Chile a NZ y ahora a Chile otra vez pero no se ve reflejado este cambio, el problema es que ahora que cambie a plan familiar y no sé si con esto pueda agregar a mi herm...
Hola! Me fui a vivir a Nueva Zelanda un tiempo por lo que mi cuenta paso de ser de Chile a NZ y ahora a Chile otra vez pero no se ve reflejado este cambio, el problema es que ahora que cambie a plan...
144 Views
0 replies
0 likes
Hi All, I've just moved from Australia to the US to be with my spouse. We want to go on a family plan cant because I have an Australian account. I've changed over my payment to a US card however its saying the formal switchover won't occur until the ...
Hi All, I've just moved from Australia to the US to be with my spouse. We want to go on a family plan cant because I have an Australian account. I've changed over my payment to a US card how...
Spotify Star
472 Views
1 replies
0 likes
So I signed up for spotify premium on my laptop, put in my card details and everything. Then it told me I have a 30 day free trial, but when i went on spotify on my phone it says 7 day free trail. So will I get charged after 7 days or after 30 days?
So I signed up for spotify premium on my laptop, put in my card details and everything. Then it told me I have a 30 day free trial, but when i went on spotify on my phone it says 7 day free trail. So...
536 Views
0 replies
0 likes
