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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6112 Views
  • 23 replies
  • 2 likes
  • 6112 Views
  • 23 replies
  • 2 likes

Solved!! Problemas con Spotify para universitarios

Al momento de pagar dice que no mi proveedor está teniendo problemas ya intente con varias tarjetas

  • Newbie
  • Al momento de pagar dice que no mi proveedor está teniendo problemas 😞 ya intente con varias tarjetas
  • hotnspicyyyyyy
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice for nothing

I was trying to buy Spotify for students package or something that I don't remember because it was 1 week ago.Whatever I bought a promo code from another marketplace and used it for being premium.Today I got my credit card receipt and I see Spotify c...

  • Casual Listener
  • I was trying to buy Spotify for students package or something that I don't remember because it was 1 week ago.Whatever I bought a promo code from another marketplace and used it for being premium.Tod...
  • hotnspicyyyyyy
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Erasmus and about card

Hi, i am Ogulcan from Turkey. I wanna be part of premium family. But i am going to go to Poland in 3 mounths. if i have premium, does it work there without any problem ? And the credit card doesnt carry my name, is this a problem ?

  • Casual Listener
  • Hi, i am Ogulcan from Turkey. I wanna be part of premium family. But i am going to go to Poland in 3 mounths. if i have premium, does it work there without any problem ? And the credit card doesnt ca...
  • oyildiz10
  • Casual Listener
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Não consigo passar pra conta premium

Eu sempre usei o spotify free, porém depois desse desconto para estudantes resolvi assinar, mas eu não consigo passar pro premium. Quando eu entro no site pra fazer o cadastro, eu coloco os meu dados (nome, email, telefone, etc...) só que quando vou ...

  • Casual Listener
  • Eu sempre usei o spotify free, porém depois desse desconto para estudantes resolvi assinar, mas eu não consigo passar pro premium. Quando eu entro no site pra fazer o cadastro, eu coloco os meu dados...
  • silvanasartorii
  • Newbie
  • 2037 Views
  • 4 replies
  • 0 likes
  • 2037 Views
  • 4 replies
  • 0 likes

Premium problems

When I want to get a premium membership, I get a notification that you've used a similar membership before. And I see student membership. When I filled out a form for a student subscription, I read that there were no countries. Process not completed....

  • Casual Listener
  • When I want to get a premium membership, I get a notification that you've used a similar membership before. And I see student membership. When I filled out a form for a student subscription...
  • emreyy141
  • Newbie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! Need to cancel the Premium

Press by mistake. The premium

  • Casual Listener
  • Press by mistake.😳 The premium
  • Jiana
  • Community Legend
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Superuser Contribution problema de pago

Tengo un problema pague el plan premiun familiar y se me realizo el cargo pero no me dio el premiun familiar

  • Newbie
  • Tengo un problema pague el plan premiun familiar y se me realizo el cargo pero no me dio el premiun familiar 
  • Aimee_T
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Spotify Premium Trial

If you use the premium trial but then later delete the app before the trial is over, would you have to automatically pay or not have to pay? Thank you.

  • Newbie
  • If you use the premium trial but then later delete the app before the trial is over, would you have to automatically pay or not have to pay? Thank you.
  • Jacob
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Premium not working

Hi! A week ago I subscribed for the offer of having Premium for three months at a lower cost and then continue with the monthly cost. When I check I can see the card used for my payment is registered but it still says I have Spotify Free. From August...

  • Casual Listener
  • Hi! A week ago I subscribed for the offer of having Premium for three months at a lower cost and then continue with the monthly cost. When I check I can see the card used for my payment is registered...
  • Robert_W
  • Community Legend
  • 233 Views
  • 4 replies
  • 0 likes
  • 233 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problemas con spotify support

He intentado contactar a spotify support para que me ayuden con un problema con mi descuento para estudiantes dado que aun no tengo premium y ya me realizaron cuatro veces el cargo por la cantidad de $49, sin embargo se la pasan diciendome que lea aq...

  • Visitor
  • He intentado contactar a spotify support para que me ayuden con un problema con mi descuento para estudiantes dado que aun no tengo premium y ya me realizaron cuatro veces el cargo por la cantidad de...
  • Aimee_T
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Premium but still Free

Last night I got Spotify premium after my week trial ended. I logged into my account on my laptop and purchased Spotify premium for the 3 months at 99 cents. However, today it says on my computer that I have Spotify premium and I have a confirmation ...

  • Newbie
  • Last night I got Spotify premium after my week trial ended. I logged into my account on my laptop and purchased Spotify premium for the 3 months at 99 cents. However, today it says on my computer tha...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

3 Month 0.99 trial and the 7 day free trial

I just recently bought the 3 month 0.99 trial yesterday and accidentally clicked on the 7 day free trial after. I have a reciept for the 3 month trial but on my spotify account it is acting as if I only have the 7 day trial. Will I lose my 3 month tr...

  • Newbie
  • I just recently bought the 3 month 0.99 trial yesterday and accidentally clicked on the 7 day free trial after. I have a reciept for the 3 month trial but on my spotify account it is acting as if I o...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Premium

Premium üyelik almak istediğimde 'daha önce benzer üyelik kullandınız' diye bir bildirim aldım ve öğrenci üyeliği tekligini gördüm. Öğrenci üyeliği almak için form doldururken okuduğum ülke, ülkeler arasında olmadığı için işlemim yarıda kaldı. Fakat ...

  • Casual Listener
  • Premium üyelik almak istediğimde 'daha önce benzer üyelik kullandınız' diye bir bildirim aldım ve öğrenci üyeliği tekligini gördüm. Öğrenci üyeliği almak için form doldururken okuduğum ülke, ülkeler ...
  • anilturan
  • Newbie
  • 702 Views
  • 1 replies
  • 0 likes
  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution CUENTA SPOTIFY FAMILIAR

NECESITO AYUDA CON MI CUENTA QUIERO PAGAR UN PLAN FAMILIAR CON 2 TARJETAS DE SPOTIFY QUE VENDEN EN EL OXXO PERO NO ENCUENTRO LA MANERA DE COMO HACERLAS VALIDAS EN MI PLAN FAMILIAR

  • Newbie
  • NECESITO AYUDA CON MI CUENTA QUIERO PAGAR UN PLAN FAMILIAR  CON 2 TARJETAS DE SPOTIFY QUE VENDEN EN EL OXXO PERO NO ENCUENTRO LA MANERA DE COMO HACERLAS VALIDAS EN MI PLAN FAMILIAR
  • Rcelaya34
  • Newbie
  • 780 Views
  • 2 replies
  • 0 likes
  • 780 Views
  • 2 replies
  • 0 likes

Premium doesn't work

Hi! A few hours ago I subscribed for the offer of having Premium for three months at 0.99 € and then continue with the monthly cost from 29th of August. When I check I can see the card used for my payment is registered and I also recived the confirma...

  • Newbie
  • Hi! A few hours ago I subscribed for the offer of having Premium for three months at 0.99 € and then continue with the monthly cost from 29th of August. When I check I can see the card used for my pa...
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Student discount renewal

I'm seeing a lot of people also looking at how to renew a student membership but all the answers just say someone from Spotify reached out and corrected the problem for them. So how can I actually renew my subscription for the student discount?

  • Newbie
  • I'm seeing a lot of people also looking at how to renew a student membership but all the answers just say someone from Spotify reached out and corrected the problem for them. So how can I actually re...
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Superuser Contribution Receipt

Why your receipt amount is not the same to the amount charge by my credit card?

  • Newbie
  • Why your receipt amount is not the same to the amount charge by my credit card?
  • Aimee_T
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Length of subscription?

Does the 3 month/$.99 deal start from the day you buy it or from the beginning of each new month?

  • Casual Listener
  • Does the 3 month/$.99 deal start from the day you buy it or from the beginning of each new month?
  • Aimee_T
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! Change subscription renewal date

Is it possible to change the date for the automated renewal of my subscription? I would prefer if the subscription was renewed in the end of month instead of in the middle of month.

  • Casual Listener
  • Is it possible to change the date for the automated renewal of my subscription?  I would prefer if the subscription was renewed in the end of month instead of in the middle of month. 
  • Pzycic
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes