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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70602 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134403 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73131 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256549 Views
156 replies
13 likes
I tried to sign up with the student discount but my school wasn't recognized but my card was charged THREE TIMES the $4.99 after I already signed up for the $9.99 membership?!
I tried to sign up with the student discount but my school wasn't recognized but my card was charged THREE TIMES the $4.99 after I already signed up for the $9.99 membership?!
340 Views
0 replies
0 likes
Today i bought Premium with a 10€ Spotify Gift Card. I bought Premium a few times before, but i purchased it with Paysafecard.The only features i have are:Downloading PlaylistsAt my Accountoverview i can see that i've Premium but dont have all Premiu...
Today i bought Premium with a 10€ Spotify Gift Card. I bought Premium a few times before, but i purchased it with Paysafecard. The only features i have are: Downloading Playlists At my Account...
495 Views
0 replies
0 likes
Hi, I have just moved to the US and been trying to update my payment details to make sure my Premium subscription doesn't expire and transfer from a Singapore account to a US account. I have a US debit card. I have tried updating this at least 3 time...
Hi, I have just moved to the US and been trying to update my payment details to make sure my Premium subscription doesn't expire and transfer from a Singapore account to a US account. I have a U...
356 Views
0 replies
0 likes
Hello!I have started my 30 days premium trial but spotify charge me 6.99 turkish liras for student premium. i applied to student premium but they didnt emailed me that its approved. on my account page it says im on normal premium but why did it charg...
Hello! I have started my 30 days premium trial but spotify charge me 6.99 turkish liras for student premium. i applied to student premium but they didnt emailed me that its approved. on my account p...
Community Legend
400 Views
1 replies
0 likes
I have Spotify Premium. I would like to change my payment date. How can I do that?
I have Spotify Premium. I would like to change my payment date. How can I do that?
Roadie
1468 Views
1 replies
0 likes
Hallo guys I have a problem I have a 1 month free Spotify premium gift card, but it doesn't work? What to do? I have not used the code before - so it should be availability
Hallo guys 🙂 I have a problem 🙂 I have a 1 month free Spotify premium gift card, but it doesn't work? What to do? I have not used the code before - so it should be availability
Spotify Star
591 Views
1 replies
0 likes
Hi! I'm currently on a Family Premium subscription and have just received a new phone by extending a mobile subscription. In doing so the provider gave me a bonus "6 months pre-paid Premium and now I'm wondering if these free months can somehow be us...
Hi! I'm currently on a Family Premium subscription and have just received a new phone by extending a mobile subscription. In doing so the provider gave me a bonus "6 months pre-pai...
Spotify Star
240 Views
1 replies
0 likes
Hi.. i just paid by cash thru cebuana/dragonpay to upgrade my spotify account to premium. What should i do next to activate it and how long will it take?
Hi.. i just paid by cash thru cebuana/dragonpay to upgrade my spotify account to premium. What should i do next to activate it and how long will it take?
182 Views
0 replies
0 likes
HiI moved to another country and l'd like to change payment card. But country need to be changed first and in "edit your profile" the scrolling menu for countries is inactive and in "subscription" I don't have any option to update it.I did the subscr...
Hi I moved to another country and l'd like to change payment card. But country need to be changed first and in "edit your profile" the scrolling menu for countries is inactive and in "subscription" ...
Spotify Star
945 Views
7 replies
0 likes
Hola, realicé el pago de premium el día 3 de julio pero no me sale nada de la promoción. Tengo que hacer algo para activarlo?
Hola, realicé el pago de premium el día 3 de julio pero no me sale nada de la promoción. Tengo que hacer algo para activarlo?
185 Views
0 replies
0 likes
i can not cancel my subscription! no where does it say cancel and there is no place to cancel it! HELP!
i can not cancel my subscription! no where does it say cancel and there is no place to cancel it! HELP!
Spotify
427 Views
1 replies
0 likes
I am living abroad from my original country. I want to use Spotfiy premium, but when I try to pay with PayPal or credit card it says "Your Spotify account must match the country of your payment method.". But if I change my country I can only use Spot...
I am living abroad from my original country. I want to use Spotfiy premium, but when I try to pay with PayPal or credit card it says "Your Spotify account must match the country of your payment ...
Casual Listener
983 Views
1 replies
0 likes
hi my friend and i shared my own spotify account but from different mobile devices, yet my premium subscription has already ended in my device but in my friend's device it is still on premium, why is that?
hi my friend and i shared my own spotify account but from different mobile devices, yet my premium subscription has already ended in my device but in my friend's device it is still on premium, why is...
Spotify Star
246 Views
1 replies
0 likes
Fiz o cancelamento da minha conta mais continuam cobrando. Queria o estorno do valor não sei onde devo escrever nem com quem devo falar...por favor aguardo um contato.
Fiz o cancelamento da minha conta mais continuam cobrando. Queria o estorno do valor não sei onde devo escrever nem com quem devo falar...por favor aguardo um contato.
Spotify Star
408 Views
1 replies
0 likes
I have been trying to upgrade to spotify premium and i have entered my credit card details two times and it still doesnt work. My card is currently associated with another premium account so I thought maybe that caused it to failed. I would like to u...
I have been trying to upgrade to spotify premium and i have entered my credit card details two times and it still doesnt work. My card is currently associated with another premium account so I though...
196 Views
0 replies
0 likes
Quiero saber porque ne hacen ese cobro este mes hicieron ese cargo dos veces. Que puedo hacer ? Por que es ?
Quiero saber porque ne hacen ese cobro este mes hicieron ese cargo dos veces. Que puedo hacer ? Por que es ?
Newbie
1178 Views
1 replies
0 likes
I have premium but when I log in on my iPad it lists my subscription as free. I looked into settings. Tried logging out and then back in. No luck. How do I sync my devices so that it recognizes my subscription?
I have premium but when I log in on my iPad it lists my subscription as free. I looked into settings. Tried logging out and then back in. No luck. How do I sync my devices so that it recognizes my su...
Casual Listener
1201 Views
2 replies
0 likes
My daughter has a premium acct that I pay for.I've decided to join as well with the family planI followed the link she sent me and signed up..nothing happenedI then went on my computer and re-signed up but now I'm confused as how to combine our accou...
My daughter has a premium acct that I pay for. I've decided to join as well with the family plan I followed the link she sent me and signed up..nothing happened I then went on my computer and re-s...
Roadie
383 Views
1 replies
0 likes
Hi, I got charged today for premium and I wanted to cancel my subscription. Is there a way to cancel and get my money back?
Hi, I got charged today for premium and I wanted to cancel my subscription. Is there a way to cancel and get my money back?
Spotify Star
175 Views
1 replies
0 likes
I paid this month at a regular rate for premium but realilzed I could get the discounted student rate and changed my settings. How can I get refunded for this month since I already paid once?
I paid this month at a regular rate for premium but realilzed I could get the discounted student rate and changed my settings. How can I get refunded for this month since I already paid once?
Spotify Star
181 Views
1 replies
0 likes
