Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62587 Views
- 43 replies
- 3 likes
- 62587 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8119 Views
- 23 replies
- 2 likes
- 8119 Views
- 23 replies
- 2 likes
I canceled my subscription and I'm still getting charged
I've gone through all the quick links Spotify has to figure out how I can stop getting charged for Spotify after I've canceled. I don't have any other accounts, I only had one and every time I check to see if I still have premium it tells me I'm on t...
- I've gone through all the quick links Spotify has to figure out how I can stop getting charged for Spotify after I've canceled. I don't have any other accounts, I only had one and every time I check ...
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- Community Legend
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Issues Paying for Student Premium
I've recently had to get a new debit card and have been prompted to update my payment details. But everytime I try to enter my new card information I receive a message that says "Oops, seems your card or payment provider is having a bad day. Don't wo...
- I've recently had to get a new debit card and have been prompted to update my payment details. But everytime I try to enter my new card information I receive a message that says "Oops, seems your car...
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- Newbie
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
3 month for 99 cents
Just have a few questions about a deal spotify has.
- Just have a few questions about a deal spotify has.
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- Roadie
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Tengo un problema con la suscripción
Desde hace unos meses mi familia y yo tenemos la cuenta premium, y de un día para otro se nos ha borrado la suscripción y nos aparece la cuenta gratuita. Nadie ha cancelado la suscripción de la familia, que problema puede haber?
- Desde hace unos meses mi familia y yo tenemos la cuenta premium, y de un día para otro se nos ha borrado la suscripción y nos aparece la cuenta gratuita. Nadie ha cancelado la suscripción de la famil...
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- Roadie
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
Switched phones cant find my peemium account
have spotify premium on my old phone, when I downloaded spotify on my new phone my premium account doesn't show up. How do I access my premium account on my new phone? I don't care if I have to download all the songs again, I just want to pay for my ...
- have spotify premium on my old phone, when I downloaded spotify on my new phone my premium account doesn't show up. How do I access my premium account on my new phone? I don't care if I have to downl...
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- Community Legend
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Spotify - Card or payment provider having a bad day
Okay, so, recently my spotify payment failed. I expected this, due to the fact I didn't have sufficient funds in my bank account. I got paid around a few days later, and I still had this error message "Your subscription payment failed." I have tried ...
- Okay, so, recently my spotify payment failed. I expected this, due to the fact I didn't have sufficient funds in my bank account. I got paid around a few days later, and I still had this error m...
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- Casual Listener
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Unsubscribe
I need to unsubscribe due to lack of help to resolve my issue with spotify
- I need to unsubscribe due to lack of help to resolve my issue with spotify
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Solved!! I am suddenly being charged for Spotify Family - Did NOT sign up for this!
Suddenly my charges have increased by $5.00 without receiving any notification, and without selectig the Family plan. I am on the spotify premium plan, NOT the family plan. Suddenly I am being charged $5 additional this month. How can Spotify suddenl...
- Suddenly my charges have increased by $5.00 without receiving any notification, and without selectig the Family plan. I am on the spotify premium plan, NOT the family plan. Suddenly...
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- Newbie
- 3212 Views
- 5 replies
- 1 likes
- 3212 Views
- 5 replies
- 1 likes
cancelling account without password or username
i need to cancel my premium but i don't know the email password or username and ive logged out of oran's its been charging me since december
- i need to cancel my premium but i don't know the email password or username and ive logged out of oran's its been charging me since december
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- Community Legend
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Subscribed, but not getting Premium?
Hi, so I paid $23 for the family premium pack and my music is still not playing offline I've delete my cache and stuff, I've logged out logged in, I've uninstalled the app and reinstalled it like 3 times, turned my phone off and on, I don't think I'v...
- Hi, so I paid $23 for the family premium pack and my music is still not playing offline I've delete my cache and stuff, I've logged out logged in, I've uninstalled the app and reinstalled it like 3 t...
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- Newbie
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
I cant use my premium
Hey, Why cant I use my premium for 3months??? I subscribed my premium using MOLPOINTS.. I JUST WASTED 20 BUCKS FOR THE PREMIUM ???? LIKE WHAT THE **bleep**?????!
- Hey, Why cant I use my premium for 3months??? I subscribed my premium using MOLPOINTS.. I JUST WASTED 20 BUCKS FOR THE PREMIUM ???? LIKE WHAT THE **bleep**?????!
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- 87 Views
- 0 replies
- 0 likes
- 87 Views
- 0 replies
- 0 likes
I bought premium but i still appear free
I paid a student premium but i still have free account
- I paid a student premium but i still have free account
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- 99 Views
- 0 replies
- 0 likes
- 99 Views
- 0 replies
- 0 likes
Stealing !!!!
I tried to get the student discount for premium and my account was charged twice but I still don't have premium?? Help.
- I tried to get the student discount for premium and my account was charged twice but I still don't have premium?? Help.
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- Spotify Star
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
Account paused
My account has been paused and I have a message saying I can only use Spotify for two weeks whilst abroad. I would like to use it the whole time I'm away please. My account has been paused and I would like it reactivated
- My account has been paused and I have a message saying I can only use Spotify for two weeks whilst abroad. I would like to use it the whole time I'm away please. My account has been paused and I woul...
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- Spotify Star
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Switching to KPN spotify subscription
Hi!With my new mobilephone subscription of KPN (Netherlands) I receive a spotify subscription, so I wanted to cancel or downgrade my current spotify premium subscription to a free one. But won't I lose all my playlists etc?Is there a way to smoothly ...
- Hi! With my new mobilephone subscription of KPN (Netherlands) I receive a spotify subscription, so I wanted to cancel or downgrade my current spotify premium subscription to a free one. But...
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- Spotify Star
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
Suscripcion
Que tal buenas noches , el dia de ayer por la noche quise realizar la compra de la promoción de 3 meses por 9 pesos, pero sólo se hízo el cargo en la tarjeta y mi cuenta sigue siendo free account y esto lo realize con 2 cuentas distintas y en ambas s...
- Que tal buenas noches , el dia de ayer por la noche quise realizar la compra de la promoción de 3 meses por 9 pesos, pero sólo se hízo el cargo en la tarjeta y mi cuenta sigue siendo free account y e...
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- Newbie
- 129 Views
- 1 replies
- 1 likes
- 129 Views
- 1 replies
- 1 likes
Over charge
I signed up for the 3 months of Premium for $0.99 and was charged $9.99. Why is this and how do I get into touch with Spotify to have this fixed?
- I signed up for the 3 months of Premium for $0.99 and was charged $9.99. Why is this and how do I get into touch with Spotify to have this fixed?
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- Community Legend
- 169 Views
- 3 replies
- 0 likes
- 169 Views
- 3 replies
- 0 likes
Issues with billing - bank made a mistake and now I'm a free user?!
Dear Sir/Madam, My bank made a mistake and retracted the automatic payment for my Spotify Premium, and now I'm pushed back to Spotify Free. I can directly send the money with the same payment description/information, is that enough to re-enable my su...
- Dear Sir/Madam, My bank made a mistake and retracted the automatic payment for my Spotify Premium, and now I'm pushed back to Spotify Free. I can directly send the money with the same p...
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- Casual Listener
- 202 Views
- 3 replies
- 0 likes
- 202 Views
- 3 replies
- 0 likes
Solved!! change of country
i have subscribed for premium for 3 months. but next month i will move to france from indonesia. will i still be able to maintain my premium account? or will i lost it and i have to pay/order again in euro?
- i have subscribed for premium for 3 months. but next month i will move to france from indonesia. will i still be able to maintain my premium account? or will i lost it and i have to pay/order again i...
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- Casual Listener
- 273 Views
- 2 replies
- 0 likes
- 273 Views
- 2 replies
- 0 likes
Solved!! Unable to Cancel trial Spotify premium
I'm trying to cancel the 7 days trial Spotify premium but I have not been able to do so. As I'm subscribing Spotify premium through a third party, I need to cancel the current subscription for it to work.
- I'm trying to cancel the 7 days trial Spotify premium but I have not been able to do so. As I'm subscribing Spotify premium through a third party, I need to cancel the current subscription for it to ...
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes