Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184451 Views
- 116 replies
- 12 likes
- 184451 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20963 Views
- 28 replies
- 4 likes
- 20963 Views
- 28 replies
- 4 likes
Double subscription; Which one ends first?
Hello I need help badly. I subscribed to Premium on 6/16/17 which means my service will end on the 07/16/17. For some reason or my own fault I suddenly received a text message from my credit card bank on 07/07/17 for Spotify and when I checked it was...
- Hello I need help badly. I subscribed to Premium on 6/16/17 which means my service will end on the 07/16/17. For some reason or my own fault I suddenly received a text message from my credit card ban...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
"Get 3 months of Premium for 0,99€" not accessible
I received the offer to get 3 months of premium for 0,99€, but clicking on "Learn more" to accept the offer, I couldn't find any subscripe functionality, just a pure page of presentation. How can I subscribe to it?
- I received the offer to get 3 months of premium for 0,99€, but clicking on "Learn more" to accept the offer, I couldn't find any subscripe functionality, just a pure page of presentation. How can I s...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
I'm subscribed but can't download
I am subscribed to premium Spotify and I'm paying through Apple. Apple says I am still subscribed and my subscription doesn't run out for another month. However on Spotify, my subscription has ended and I can't download music
- I am subscribed to premium Spotify and I'm paying through Apple. Apple says I am still subscribed and my subscription doesn't run out for another month. However on Spotify, my subscription has ended ...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Getting charged for subscription after account is cancelled
What should I do? I keep getting charged overdraft fees in my checking account because somehow it's linked to it when I never had a premium account, unless my girl signed up for it but she said she cancelled it.. please help stop this problem!
- What should I do? I keep getting charged overdraft fees in my checking account because somehow it's linked to it when I never had a premium account, unless my girl signed up for it but she said she c...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Premium con tarjeta regalo
Hola!Me han regalado un tarjeta para ser Premium durante un año pero, aunque he puesto el código, mi estatus sigue siendo el anterior. Que debo hacer?
- Hola! Me han regalado un tarjeta para ser Premium durante un año pero, aunque he puesto el código, mi estatus sigue siendo el anterior. Que debo hacer?
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- 118 Views
- 0 replies
- 0 likes
- 118 Views
- 0 replies
- 0 likes
Subscription
Im done paying at SM paying center. Why is it not working?
- Im done paying at SM paying center. Why is it not working?
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- 94 Views
- 0 replies
- 0 likes
- 94 Views
- 0 replies
- 0 likes
Reverse charges
I have been getting charged the full price for premium and this should not be the case. I am a student signed up for the 50% student discount on the premium plan. I want to reverse the charges that have accumulated over the past few months because th...
- I have been getting charged the full price for premium and this should not be the case. I am a student signed up for the 50% student discount on the premium plan. I want to reverse the charges that h...
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- Community Legend
- 455 Views
- 1 replies
- 0 likes
- 455 Views
- 1 replies
- 0 likes
So do I get a refund or.....
So I was charged for a month on 7/03/17 and I just cancelled it today bc I don't want to pay for it next month. But I just logged onto my desktop to listen to music and it says my premium supscription ends today (7/07/17). So did I just pay $10 to li...
- So I was charged for a month on 7/03/17 and I just cancelled it today bc I don't want to pay for it next month. But I just logged onto my desktop to listen to music and it says my premium supscriptio...
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- Community Legend
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
I pay double
I seem to pay double. Can someone from customer service contact me on please
- I seem to pay double. Can someone from customer service contact me on <email clipped> please
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- Community Legend
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Wrong subscription
Hi, so I got the student spotify but i put the wrong school because they didn't have mine and then they needed proof but i don't have. Plus since it needs proof i cant have all the perks of being premium. So i can't just go and cancel olus my site is...
- Hi, so I got the student spotify but i put the wrong school because they didn't have mine and then they needed proof but i don't have. Plus since it needs proof i cant have all the perks of being pre...
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- Community Legend
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Solved!! Hi
How long will it take until I can use premium, after I made a contract?
- How long will it take until I can use premium, after I made a contract?
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- Casual Listener
- 371 Views
- 2 replies
- 0 likes
- 371 Views
- 2 replies
- 0 likes
Premium 3 months trial stopped working after 1.5 months
Hi, I subsribed to a 3month Premium trial account on May 24. Yesterday (Jul 7) when I opened the app on my iphone 6S, it kept asking if I wanted to listen in the webbrowser. Then I also received an email that I subscribed for Family account. Which I ...
- Hi, I subsribed to a 3month Premium trial account on May 24. Yesterday (Jul 7) when I opened the app on my iphone 6S, it kept asking if I wanted to listen in the webbrowser. Then I also received an e...
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- Casual Listener
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Reapply for student discount
The spotify website says I can reapply for a student discount after 12 months. I am still a registered student but how do I reapply?
- The spotify website says I can reapply for a student discount after 12 months. I am still a registered student but how do I reapply?
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- Community Legend
- 2375 Views
- 1 replies
- 0 likes
- 2375 Views
- 1 replies
- 0 likes
I have an existing 129 Peso one month account now I have been charged 194$ how do I get rid of it?
Last month I applied for just one month worth 129 pesos and after ordering via credit card immediately cancelled it so that it would only be one month's use ending July 16. This morning I was surprised to learn from my credit card company I applied f...
- Last month I applied for just one month worth 129 pesos and after ordering via credit card immediately cancelled it so that it would only be one month's use ending July 16. This morning I was surpris...
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- 278 Views
- 0 replies
- 0 likes
- 278 Views
- 0 replies
- 0 likes
My subscription is going to end before it's supposed to
I went on Spotify and I didn't know that there are new terms and conditions so I clicked something without realizing it and then something else popped up and I clicked "okay" and now my subscription that was supposed to last 3 months is going to end ...
- I went on Spotify and I didn't know that there are new terms and conditions so I clicked something without realizing it and then something else popped up and I clicked "okay" and now my subscription ...
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- 150 Views
- 0 replies
- 0 likes
- 150 Views
- 0 replies
- 0 likes
Spotify Malaysia other payment types not available?
Pretty much the title, last time Spotify Malaysia used to have Maxis and Digi payment but right now it seems to have dissapeared and you can't buy 1 month Spotify anymore it has to be either family or 1 year Spotify. Please help :')
- Pretty much the title, last time Spotify Malaysia used to have Maxis and Digi payment but right now it seems to have dissapeared and you can't buy 1 month Spotify anymore it has to be either family o...
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- 509 Views
- 0 replies
- 0 likes
- 509 Views
- 0 replies
- 0 likes
Premium subscription ended before it is supposed to
I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium account expires tomorrow!!! (July I really need a soluti...
- I bought a one-year premium subscription in December of 2016. This means my premium subscription is supposed to end in December of 2017. However, according to my account information, my premium accou...
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- 432 Views
- 0 replies
- 0 likes
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expirationPaymentPremiumproblemyear
- 432 Views
- 0 replies
- 0 likes
Superuser Contribution Wrongful payments
A few days ago I was attempting to get the student discount for Spotify and it made me put in my card number and then when I went to verify I was a student the website said it could not verify that I was a student but today Spotify took 4.99 out of m...
- A few days ago I was attempting to get the student discount for Spotify and it made me put in my card number and then when I went to verify I was a student the website said it could not verify that I...
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- Community Legend
- 526 Views
- 7 replies
- 0 likes
- 526 Views
- 7 replies
- 0 likes
ASSINATURA
Contratei o programa no preço promocional, todavia, até agora não atualizou o de gratuito para premium, sendo que já descontou a primeira parcela.
- Contratei o programa no preço promocional, todavia, até agora não atualizou o de gratuito para premium, sendo que já descontou a primeira parcela.
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
TENGO INVITACION A PLAN FAMILIAR
INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS HORAS LA DIRECCION EN DISTITNTAS FORMAS Y NO ES PO...
- INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS...
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- 151 Views
- 0 replies
- 0 likes
- 151 Views
- 0 replies
- 0 likes