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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131353 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64702 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245437 Views
150 replies
13 likes
Hi! I have seen a special offer, 0.99 turkish lira for 3 months and paid for it. I can see the payment on my bank account. However now, after almost 1 month, my premium subscription has not been started.Please can you help me?
Hi! I have seen a special offer, 0.99 turkish lira for 3 months and paid for it. I can see the payment on my bank account. However now, after almost 1 month, my premium subscription has not been...
160 Views
0 replies
0 likes
I am already pay my premium subscription at 29 June, for 1 month, but then yasterday later i check my spotify, it notify me that the subscription payment is failed, but i am already recive the receipt from previous payment. why it happend? it's not e...
I am already pay my premium subscription at 29 June, for 1 month, but then yasterday later i check my spotify, it notify me that the subscription payment is failed, but i am already recive the r...
Spotify Star
261 Views
1 replies
0 likes
Hi im having an issue with my account . My debit card usually will be charged on the 1st of every month to renew my spotify premium. However, this month my card was declined and i received an email saying error upon charging the subscription fee. I w...
Hi im having an issue with my account . My debit card usually will be charged on the 1st of every month to renew my spotify premium. However, this month my card was declined and i received an email s...
253 Views
0 replies
0 likes
Hey guys.My sister was trying to renew her Premium membership. However, she was shown a $9.99 price instead of the $5.99 monthly plan that she used to have. This happened when trying from her cellphone and mine. Are we doing something wrong or have t...
Hey guys. My sister was trying to renew her Premium membership. However, she was shown a $9.99 price instead of the $5.99 monthly plan that she used to have. This happened when trying from her cel...
Roadie
239 Views
1 replies
0 likes
I got the Promo with the primeum for 9 cent for 3 months but i still get adds?And no offline mode.Please Help
I got the Promo with the primeum for 9 cent for 3 months but i still get adds?And no offline mode.Please Help
443 Views
0 replies
0 likes
¿Como puedo corregir esto?
¿Como puedo corregir esto?
133 Views
0 replies
0 likes
I am an Aussie living in Canada and I am trying to update my account details so that I have a Canadian card attached but it is telling me that the country I have listed (Canada) isn't part of the Spotify community???? It wont let me update my card de...
I am an Aussie living in Canada and I am trying to update my account details so that I have a Canadian card attached but it is telling me that the country I have listed (Canada) isn't part of the Spo...
129 Views
0 replies
0 likes
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el plan ya no cuenta con el servicio , porque razon? se...
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el p...
Newbie
354 Views
1 replies
0 likes
So about two and a half weeks ago I got spotty and it said I could get three months of premium for $0.99 a month but there was a problem with my payment so I bypassed it and now it completely kicked me off premium and it says it's $9.99 a month now l...
So about two and a half weeks ago I got spotty and it said I could get three months of premium for $0.99 a month but there was a problem with my payment so I bypassed it and now it completely kicked ...
180 Views
0 replies
0 likes
Hola fui al Oxxo a pagar mi cuenta y no se me activo! Tengo el ticket de compra
Hola fui al Oxxo a pagar mi cuenta y no se me activo! Tengo el ticket de compra
Spotify Star
376 Views
1 replies
1 likes
Hi,I want to cancel my family plan and return my plan to premium.When I access this link to make the change (https://www.spotify.com/br/account/subscription/) I receive a error message saying that something went wrong.I have been trying this for the ...
Hi, I want to cancel my family plan and return my plan to premium. When I access this link to make the change (https://www.spotify.com/br/account/subscription/) I receive a error message sayin...
Spotify Star
373 Views
3 replies
0 likes
I've had a Movistar mobile plan since October and never got the six Month Premium, entered to Movistar page and did the procedure but every Month Spotify has discounted the payment, called to Movistar and they say that the register at their system wa...
I've had a Movistar mobile plan since October and never got the six Month Premium, entered to Movistar page and did the procedure but every Month Spotify has discounted the payment, called to Movista...
Roadie
284 Views
1 replies
1 likes
Hello Spotify, I received an email offer of 3 months Premium for $0.99 CAD, which I signed up for on June 26. There is a receipt in my inbox verifying the charge and the subscription. This has not activated on my account and I am still on Spotify fre...
Hello Spotify, I received an email offer of 3 months Premium for $0.99 CAD, which I signed up for on June 26. There is a receipt in my inbox verifying the charge and the subscription.&...
Casual Listener
404 Views
2 replies
0 likes
Me uní a un plan familiar y ya confirme la cuenta con el codigo pero cuando me logueo no me sale premium ayudaa
Me uní a un plan familiar y ya confirme la cuenta con el codigo pero cuando me logueo no me sale premium ayudaa
Spotify Star
169 Views
1 replies
0 likes
Leyó tenía spofity premium y me enviaron un correo para que activará mi cuenta pero no lo hice porque no lo había visto y me cambiaron a spofity gratis y ahora que quiero el premium ya que yo no soy el titular pongo la dirección correcta que ya había...
Leyó tenía spofity premium y me enviaron un correo para que activará mi cuenta pero no lo hice porque no lo había visto y me cambiaron a spofity gratis y ahora que quiero el premium ya que yo no soy ...
144 Views
0 replies
0 likes
sin él podido Realizar mi pago! y Corto ayerCuanto seria el interes Que génera o como Funciona?
sin él podido Realizar mi pago! y Corto ayer Cuanto seria el interes Que génera o como Funciona?
Spotify Star
704 Views
1 replies
0 likes
Hi Spotify team. I have subscribed free trial and now I would like to purchase it directly and totally use the premium feature. I really need it as soon as possible. Thank you.
Hi Spotify team. I have subscribed free trial and now I would like to purchase it directly and totally use the premium feature. I really need it as soon as possible. Thank you.
Spotify Star
183 Views
1 replies
0 likes
I can't subscribe to Premium because it says my prepaid doesn't hve enough load. But I have enough to subscribe to premium. Please see below for your reference. Any help with this please? I'm from the Philippines by the way. I'm a Globe user. Thanks!
I can't subscribe to Premium because it says my prepaid doesn't hve enough load. But I have enough to subscribe to premium. Please see below for your reference. Any help with this please? I'm from th...
Roadie
290 Views
1 replies
0 likes
Hola, me mandaron un correo pidiendo que verificara mi cuenta, en el cual me pedían SOLAMENTE el código postal. Puse el mismo que el titular de la cuenta y al los días recibo otro correo, en el que me dicen que no han podido verificar la cuenta por l...
Hola, me mandaron un correo pidiendo que verificara mi cuenta, en el cual me pedían SOLAMENTE el código postal. Puse el mismo que el titular de la cuenta y al los días recibo otro correo, en el que m...
215 Views
0 replies
1 likes
Hello,I have renewed my subscription thrice (inadvertently) for a student discount for I needed to add the transcript of my grades in PDF, in which I have done via .PNG format, however, this caused Spotify to withdraw the annual payment thrice from m...
Hello, I have renewed my subscription thrice (inadvertently) for a student discount for I needed to add the transcript of my grades in PDF, in which I have done via .PNG format, however, this ca...
Casual Listener
279 Views
1 replies
0 likes
