Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184871 Views
- 116 replies
- 12 likes
- 184871 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20989 Views
- 28 replies
- 4 likes
- 20989 Views
- 28 replies
- 4 likes
TENGO INVITACION A PLAN FAMILIAR
INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS HORAS LA DIRECCION EN DISTITNTAS FORMAS Y NO ES PO...
- INGRESO TODO LOS DATOS PERO ME INDICA QUE LA DIRECCION NO ES LA MISMA PORQUE COMPLICAN TANTO CON ESTO SI VEN QUE LA CALLE Y EL NUMERO ES EL MISMO PORQUE COMPLICAN TANTO LA ENTRADAS LLEVO PROBANDO DOS...
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- 152 Views
- 0 replies
- 0 likes
- 152 Views
- 0 replies
- 0 likes
Superuser Contribution My account is being billed WAY later than it should?
Hey guys! So the first time I got premium was a few months ago, and I took advantage of the 3mo/99 cents deal. I continued am onth or two after (i think) and then I cancelled. Recently, in the beginning of June, I signed up for premium again. I neede...
- Hey guys! So the first time I got premium was a few months ago, and I took advantage of the 3mo/99 cents deal. I continued am onth or two after (i think) and then I cancelled. Recently, in the beginn...
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
You lied!
I entered my info to start the "30 day free trial" and then well look at that I get charged the next day what the heck, I needed that money to buy this game I wanted, I just wanted to do the 30 day free trail it said the offer was right there, try ou...
- I entered my info to start the "30 day free trial" and then well look at that I get charged the next day what the heck, I needed that money to buy this game I wanted, I just wanted to do the 30 day f...
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- 153 Views
- 0 replies
- 0 likes
- 153 Views
- 0 replies
- 0 likes
Superuser Contribution if it was .99 cents for 3 months why am I about to be charged 9.99 today
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- Roadie
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Superuser Contribution I thought I cancelled!
I tried the spotify premium free trial but ended up deleting the app before it was over but looking at my past card transactions I noticed that spotify still charged me for premium. I want my money back!
- I tried the spotify premium free trial but ended up deleting the app before it was over but looking at my past card transactions I noticed that spotify still charged me for premium. I want my money b...
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- Roadie
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Cobro de suscripción
Porque me cobraran hoy si mi suscripción vence hasta el 21/07/17
- Porque me cobraran hoy si mi suscripción vence hasta el 21/07/17
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Family Account
I purchased family premium for 12 months starting on this past Christmas. It is now July 7th and it's asking me to upgrade to premium. The way we did the family upgrade was by creating an account for my other three family members, but because I alrea...
- I purchased family premium for 12 months starting on this past Christmas. It is now July 7th and it's asking me to upgrade to premium. The way we did the family upgrade was by creating an account for...
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- 183 Views
- 0 replies
- 0 likes
- 183 Views
- 0 replies
- 0 likes
Superuser Contribution I just got Premium, I've been charged, yet my account is still under the free subscription...
I just got premium, and I've been charged, but my account is still listed as free subscription. And I have tried logging in and out a million times, nothing works.
- I just got premium, and I've been charged, but my account is still listed as free subscription. And I have tried logging in and out a million times, nothing works.
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- Roadie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Superuser Contribution Old account connected to card
I've noticed since march i have had monthly payments for premium. However, I have canceled that account and opened a family account with a different Spotify account. Is that anyway for me to get the credit to my new account due to how I have forgotte...
- I've noticed since march i have had monthly payments for premium. However, I have canceled that account and opened a family account with a different Spotify account. Is that anyway for me to get the ...
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- Roadie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Superuser Contribution CHARGED TWICE
I had subscribed to Spotify premium through the spotify website and was charged 9.99 CAD. I then was also charged an additional $16 CAD through ITUNES. I removed the subscription through Itunes as I am now getting charged through spotify but would li...
- I had subscribed to Spotify premium through the spotify website and was charged 9.99 CAD. I then was also charged an additional $16 CAD through ITUNES. I removed the subscription through ...
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- Casual Listener
- 158 Views
- 2 replies
- 0 likes
- 158 Views
- 2 replies
- 0 likes
Superuser Contribution New phone
I have a new phone and have just downloaded the Spotify app as I have a premium account. None of my playlists are showing. Any ideas?
- I have a new phone and have just downloaded the Spotify app as I have a premium account. None of my playlists are showing. Any ideas?
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Troubles Upgrading to premium
Hi, I want to purchase premium, but the app says unable to connect. I am definitely connected no questions about it. Tried logging in and out, tried signing up new account. All to no avail.What's wrong?
- Hi, I want to purchase premium, but the app says unable to connect. I am definitely connected no questions about it. Tried logging in and out, tried signing up new account. All to no avail. What's...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Can't find student discount for paypal users
I have been searching to switch to student now that I have enrolled to a college, but when I try to sign up it tries to give me a credit card. I have been paying with paypal for a while, but there is no option for that with the Student when I go ther...
- I have been searching to switch to student now that I have enrolled to a college, but when I try to sign up it tries to give me a credit card. I have been paying with paypal for a while, but there is...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Superuser Contribution Re: Double Charged
I have been paying double charges since January 2017, I didn't notice it until recently (May 2017) on my credit card account. I'm being bill on the 16th and 19th every month since January. What's the deal?
- I have been paying double charges since January 2017, I didn't notice it until recently (May 2017) on my credit card account. I'm being bill on the 16th and 19th every month since January. What...
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- Roadie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Superuser Contribution QUADRUPLE Charged!
I tried to get Spotify Premium for Students. I had to input my CC details four times because:The first time, it failed, but said that I wasn't charged.It went through, but my Internet failed in the middle of giving verification documents.I tried agai...
- I tried to get Spotify Premium for Students. I had to input my CC details four times because: The first time, it failed, but said that I wasn't charged. It went through, but my Internet failed in ...
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- Roadie
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Problemas con el pago
Buenas TardesTengo un problema y espero que me puedan colaborar, el pasado 5 de Julio de 2017 trate de suscribirme a Spotify para estudiantes, pero al final del dia no se habia concretado debido a que no se habia verificado los datos con SheerID, per...
- Buenas Tardes Tengo un problema y espero que me puedan colaborar, el pasado 5 de Julio de 2017 trate de suscribirme a Spotify para estudiantes, pero al final del dia no se habia concretado debido a ...
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- 166 Views
- 0 replies
- 0 likes
- 166 Views
- 0 replies
- 0 likes
Superuser Contribution 9.99 3 mo offer
Hey, I was just clearing my junk mail and came across a bunch of mails from you guys regarding the promo paul.fraser72@gmail.com upgrading to premium and getting 3 months for 9.99. I want to upgrade but wonder if you can still make the offer availabl...
- Hey, I was just clearing my junk mail and came across a bunch of mails from you guys regarding the promo paul.fraser72@gmail.com upgrading to premium and getting 3 months for 9.99. I want to upgrade ...
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- Roadie
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
card charge
my card was charged 5$ after signing up for free 30 day premium trial
- my card was charged 5$ after signing up for free 30 day premium trial
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Problemas con Plan Familiar Premium
Yo soy titular de la cuenta familiar premium, pero me aparece mi novio como titular, adjunto foto.Tengo la duda por qué no aparezco yo, ni si quiera en el listado de cuentas.Espero sus comentarios.
- Yo soy titular de la cuenta familiar premium, pero me aparece mi novio como titular, adjunto foto. Tengo la duda por qué no aparezco yo, ni si quiera en el listado de cuentas. Espero sus comentar...
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- 100 Views
- 0 replies
- 0 likes
- 100 Views
- 0 replies
- 0 likes
Superuser Contribution Student Discount
Hi - I am currently a student and I noticed my rates have changed from $4.99 to $9.99 per month. Therefore, I was wondering how to get reimbursed for the months when I was paying $9.99 instead of $4.99? Thanks!
- Hi - I am currently a student and I noticed my rates have changed from $4.99 to $9.99 per month. Therefore, I was wondering how to get reimbursed for the months when I was paying $9.99 ins...
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes