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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83275 Views
  • 30 replies
  • 5 likes
  • 83275 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45596 Views
  • 19 replies
  • 3 likes
  • 45596 Views
  • 19 replies
  • 3 likes

Solved!! restart subscription where's my playlists?

I want to re-start my Premium Subscription, how can I retrieve my old playlists?

  • Newbie
  • I want to re-start my Premium Subscription, how can I retrieve my old playlists?
  • MattSuda
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Changing country if other people are in my family membership?

So my predicament is, I'm currently the administrator for my family subscription in Australia. I'm looking into overseas work (engineer) and was wondering, if I changed my country while I have my family still in Australia, will they all be booted out...

  • Regular
  • So my predicament is, I'm currently the administrator for my family subscription in Australia. I'm looking into overseas work (engineer) and was wondering, if I changed my country while I have my fam...
  • MattSuda
  • Spotify Star
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Solved!! Canceling Subscription Day I Got it

If I cancel my subscription the same day I bought it will it instantly not let me use it for the rest of the month?

  • Casual Listener
  • If I cancel my subscription the same day I bought it will it instantly not let me use it for the rest of the month?
  • justinewin_
  • Roadie
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Charged but I don't have premium

I was sighing up to get the student discount and I put my card info in and everything, at the end I had to verify my college, didn't know it was for college students so I backed out. Why am I still being charged $5? My subscription status is still fr...

  • Casual Listener
  • I was sighing up to get the student discount and I put my card info in and everything, at the end I had to verify my college, didn't know it was for college students so I backed out. Why am I still b...
  • Placeit22
  • Casual Listener
  • 118 Views
  • 2 replies
  • 0 likes
  • 118 Views
  • 2 replies
  • 0 likes

Upgraded to family premium but still getting charged

I upgraded to family premium, but have just been charged for my old, single person premium subscription, despite the site saying that i can upgrade and all charges for the old one would automatically stop. I upgraded over a month ago now!

  • Newbie
  • I upgraded to family premium, but have just been charged for my old, single person premium subscription, despite the site saying that i can upgrade and all charges for the old one would automatically...
  • justinewin_
  • Roadie
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Cancel

I want to cancel all services I have with Spotify

  • Newbie
  • I want to cancel all services I have with Spotify
  • Specialworld
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

student premium account subscription

Hi guys,I have subscribed to a student account, which says it takes few days to verify my valid student ID. It's been 8 days Spotify holding my money twice, neither I got any reply from them nor student validity. Please help me.Kind regards,Arbaaz

  • Newbie
  • Hi guys, I have subscribed to a student account, which says it takes few days to verify my valid student ID. It's been 8 days Spotify holding my money twice, neither  I got any reply from them ...
  • Swanfrost
  • Newbie
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify família

Os membros dá minha família foram tirados pois falam que não fazem parte da minha família, o endereço é o mesmo, tudo igual....O que fazer ?

  • Newbie
  • Os membros dá minha família foram tirados pois falam que não fazem parte da minha família, o endereço é o mesmo, tudo igual....O que fazer ?
  • tomathsemoto
  • Newbie
  • 357 Views
  • 7 replies
  • 0 likes
  • 357 Views
  • 7 replies
  • 0 likes

Superuser Contribution Re: Premium for Students

Hola, llevo intentando realizar el paso a premiun mediante la promoción de estudiantes dos días. Les he enviado el expediente y mi matrícula donde aparece todo lo que me piden. Me gustaría que alguien me diese una solución. Gracias de antemano!

  • Casual Listener
  • Hola, llevo intentando realizar el paso a premiun mediante la promoción de estudiantes dos días. Les he enviado el expediente y mi matrícula donde aparece todo lo que me piden. Me gustaría que alguie...
  • Sophia
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

I can`t pay spotify with my card

I paid spotify with a debit card, but this lost me and i change the card, but now spotify rejects my card and I can´t pay. Spotify shows me an error of my card, but my card is good because a buy somethings by internet. Please, help me with this, beca...

  • Newbie
  • I paid spotify with a debit card, but this lost me and i change the card, but now spotify rejects my card and I can´t pay.  Spotify shows me an error of my card, but my card is good because...
  • joel007
  • Newbie
  • 124 Views
  • 2 replies
  • 0 likes
  • 124 Views
  • 2 replies
  • 0 likes

Pagamento

Ho fatto l' annullare dell' abbonamento a Spotify Premium ma ho sempre l'addebito di 9, 99 dalla carta

  • Newbie
  • Ho fatto l' annullare dell' abbonamento a Spotify Premium ma ho sempre l'addebito di 9, 99 dalla carta
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Change of Plan

I change my plan from Premium to a memeber of a Family Plan, but I am not able to cancel my Premium account and I have to make to 2 payments every month. Please advise how can I cancel my Premium account? Thank you in advance for your prompt response...

  • Casual Listener
  • I change my plan from Premium to a memeber of a Family Plan, but I am not able to cancel my Premium account and I have to make to 2 payments every month.   Please advise how can I cancel my Pr...
  • Robert_W
  • Community Legend
  • 212 Views
  • 5 replies
  • 0 likes
  • 212 Views
  • 5 replies
  • 0 likes

Solved!! Student Account got charged even though not subscribed for it

Hi there! I tried to sign up for the student discount, but my school was not available so I cancelled the subscription process and did not get it. I still got charged for it though now and don't have a premium account! I can't find any email address ...

  • Newbie
  • Hi there! I tried to sign up for the student discount, but my school was not available so I cancelled the subscription process and did not get it. I still got charged for it though now and don't have...
  • LordRollin
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Fido 6 months subscription

I'Ve change my Fido suscription and they tell me I'm gonna have Spotify Premium for free for 6 months. I already had Spotify Premium free with another promo. Now I'm back to regular since the first promo is over...However I still have 4+ months with ...

  • Newbie
  • I'Ve change my Fido suscription and they tell me I'm gonna have Spotify Premium for free for 6 months.   I already had Spotify Premium free with another promo.   Now I'm back to regular...
  • Sophia
  • Roadie
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Öğrenci indirimi ödeme sorunu

öğrenci indiriminden yararlanmak için kart bilgilerimi vesaire girdim kattan para çekti ancak üniversite öğrencisi olmamam nedeniyle(lise öğrencisiyim) premiumu alamadım paramda iade edilmedi. Sonuç olarak para ödememe rağmen premium alamadım para ia...

  • Visitor
  • öğrenci indiriminden yararlanmak için kart bilgilerimi vesaire girdim kattan para çekti ancak üniversite öğrencisi olmamam nedeniyle(lise öğrencisiyim) premiumu alamadım paramda iade edilmedi. Sonuç ...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Payment Discrepancy - Current vs new subscription

I currently pay $12.99/month for a premium Spotify account, and have been for maybe 1 year+... I see that, in order to subscribe for Spotify premium nowadays, the cost is $9.99. Did the price change? And if so, why did my subscription payment not cha...

  • Casual Listener
  • I currently pay $12.99/month for a premium Spotify account, and have been for maybe 1 year+... I see that, in order to subscribe for Spotify premium nowadays, the cost is $9.99.  Did the price c...
  • peterlevitt
  • Casual Listener
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

Pago

Buenos días, el viernes 21 de abril realice el pago de spotify premium y me llego el correo de confirmación con el recibo, la aplicación la inicie hoy día y me salía un mensaje de que no se pasó el pago. Revise mi extracto de mi tarjeta de crédito y ...

  • Newbie
  • Buenos días, el viernes 21 de abril realice el pago de spotify premium y me llego el correo de confirmación con el recibo, la aplicación la inicie hoy día y me salía un mensaje de que no se pasó el p...
  • 70 Views
  • 0 replies
  • 0 likes
  • 70 Views
  • 0 replies
  • 0 likes

Pengarna dras från mitt konto

Hej!Vi har fått det här från dig:Hej!Problemet är att varje månad så dras det 100kr från mitt konto men när jag vill lyssna på musik så är det fortfarande begränsad, det kmr alltid välj premium för att lyssna obegränsad osv.

  • Newbie
  • Hej! Vi har fått det här från dig: Hej! Problemet är att varje månad så dras det 100kr från mitt konto men när jag vill lyssna på musik så är det fortfarande begränsad, det kmr alltid välj premi...
  • MattSuda
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Tentei assinar o premium para estudantes, porém resolvi cancelar

Olá, eu tentei hoje assinar o Spotify Premium com desconto para estudantes. Preenchi todos os dados e foi pedido a verificação de documentos para comprovar que sou estudante. Como não possuia nenhum documento no momento eu decidi cancelar, porém eu a...

  • Newbie
  • Olá, eu tentei hoje assinar o Spotify Premium com desconto para estudantes. Preenchi todos os dados e foi pedido a verificação de documentos para comprovar que sou estudante. Como não possuia nenhum ...
  • MattSuda
  • Spotify Star
  • 824 Views
  • 1 replies
  • 0 likes
  • 824 Views
  • 1 replies
  • 0 likes

Charged too much

Once again I have been charged £9.99 on top of my £4.99 subscription

  • Newbie
  • Once again I have been charged £9.99 on top of my £4.99 subscription
  • MattSuda
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes