Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62418 Views
- 43 replies
- 3 likes
- 62418 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8078 Views
- 23 replies
- 2 likes
- 8078 Views
- 23 replies
- 2 likes
Solved!! Charged twice on the same day
I was charged twice on the same day how do i get intouch with someone to fix this
- I was charged twice on the same day how do i get intouch with someone to fix this
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- Community Legend
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Songs added to list I haven't listened too
My account may have gotten hacked but everytime I login to Spotify there are 6-7 new albums on my song list in a language I don't speak. I delete them but they keep coming back. Please advise.
- My account may have gotten hacked but everytime I login to Spotify there are 6-7 new albums on my song list in a language I don't speak. I delete them but they keep coming back. Please advise.
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- Community Legend
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Payment problems
I can't pay for it because they said is there a problem, they can't send me Spotify family neighter that they paid with the same card I was trying to pay my account
- I can't pay for it because they said is there a problem, they can't send me Spotify family neighter that they paid with the same card I was trying to pay my account
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- Newbie
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Rogers 6 months free
I was supposed to get 6 months free of Spotify Premium when I signed up for my new contract. My free time is almost up except I've still been charged for each month through PayPal. What can I do?
- I was supposed to get 6 months free of Spotify Premium when I signed up for my new contract. My free time is almost up except I've still been charged for each month through PayPal. What can I do?
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- 158 Views
- 0 replies
- 0 likes
- 158 Views
- 0 replies
- 0 likes
Upgraded but no Premium
I have upgraded with Visa Card. All is registered etc, but i still only have free account. Good job! Good job..
- I have upgraded with Visa Card. All is registered etc, but i still only have free account. Good job! Good job..
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- Newbie
- 213 Views
- 2 replies
- 0 likes
- 213 Views
- 2 replies
- 0 likes
Solved!! SPOTIFY PREMIUM: HOW MANY SEASONS AT THE SAME TIME CAN I HAVE?
Please, i need to know, how many persons can have an active season at the same time with spotify premium, or, whit the same account, how many devices can reproduce at the same time...
- Please, i need to know, how many persons can have an active season at the same time with spotify premium, or, whit the same account, how many devices can reproduce at the same time...
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- Casual Listener
- 774 Views
- 2 replies
- 0 likes
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bPremium
- 774 Views
- 2 replies
- 0 likes
Family Subscription different country
Hi everybody! I want to get the family subscription for 4 of my family members... We live in Chicago in the same address but I am traveling with my wife in Colombia because of work for a couple months. My question is if it will work for us due to thi...
- Hi everybody! I want to get the family subscription for 4 of my family members... We live in Chicago in the same address but I am traveling with my wife in Colombia because of work for a couple month...
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- 178 Views
- 0 replies
- 0 likes
- 178 Views
- 0 replies
- 0 likes
3-month subscription only showing as 2 months??
I purchased the 3-month bundle for 99p but only got 2 months (ends July 17). How do I fix this?
- I purchased the 3-month bundle for 99p but only got 2 months (ends July 17). How do I fix this?
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- 99 Views
- 0 replies
- 0 likes
- 99 Views
- 0 replies
- 0 likes
Spotify Premium
I have been charged £9.99 for the spotify premium free trial. When i cancel will i get a refund?Please help.
- I have been charged £9.99 for the spotify premium free trial. When i cancel will i get a refund?Please help.
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- Casual Listener
- 364 Views
- 4 replies
- 0 likes
- 364 Views
- 4 replies
- 0 likes
Premium
I've been charged but still can't use the features. **bleep**. The transaction went thru and isn't pending anymore so why can't I use my premium
- I've been charged but still can't use the features. **bleep**. The transaction went thru and isn't pending anymore so why can't I use my premium
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- Community Legend
- 432 Views
- 6 replies
- 0 likes
- 432 Views
- 6 replies
- 0 likes
charged 3 times!
I just signed up as a student yesterday and the first wo times I tried to subsribe it said it could not verify I was a student and I wouldnt be charged. Those two attempts were charged to my card. They money is no longer in my account. I then tried a...
- I just signed up as a student yesterday and the first wo times I tried to subsribe it said it could not verify I was a student and I wouldnt be charged. Those two attempts were charged to my card. Th...
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- 389 Views
- 0 replies
- 0 likes
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HelpPayment Problems
- 389 Views
- 0 replies
- 0 likes
Premium for $0.99
I signed up for Premium for 0.99 3months and still haven't payed but it says on my subscription that it will charge me 4.99/month. Is it after the 3 months or will it actually charge me 4.99 ?
- I signed up for Premium for 0.99 3months and still haven't payed but it says on my subscription that it will charge me 4.99/month. Is it after the 3 months or will it actually charge me 4.99 ?
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- Casual Listener
- 254 Views
- 2 replies
- 0 likes
- 254 Views
- 2 replies
- 0 likes
Solved!! Student subscription at the end of 0.99 3months deal
Hi, i would like to try out 0.99 for 3 months deal but i am a student as well. If i start the 0.99 offer now, will i be able to switch my account to student before it charges me 9.99? Thank you.
- Hi, i would like to try out 0.99 for 3 months deal but i am a student as well. If i start the 0.99 offer now, will i be able to switch my account to student before it charges me 9.99? Thank you.
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Paypal Not working
Hi all, not sure what the problem is but whenever I try to pay with Paypal after I click the Agree & Pay button its take me back to spotify and its just a blank screen with nothing happening!Thank You
- Hi all, not sure what the problem is but whenever I try to pay with Paypal after I click the Agree & Pay button its take me back to spotify and its just a blank screen with nothing happening! Th...
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- 256 Views
- 0 replies
- 0 likes
- 256 Views
- 0 replies
- 0 likes
Solved!! The 0.99 Deal Problem
Trying to buy the 0.99 deal but when I try to pay with PaySafeCard it charges 5EUR or whatever. It tells me how much before I accept. Is that intentional or a bug?
- Trying to buy the 0.99 deal but when I try to pay with PaySafeCard it charges 5EUR or whatever. It tells me how much before I accept. Is that intentional or a bug?
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- Spotify Star
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
What happens after your 0.99 deal has ended?
I want to buy the 0.99 deal wich gives you 3 months spotify premium for 1EUR. But My question is: stops the premium after those 3 months? Or does it stay with the price of 10EUR every month?
- I want to buy the 0.99 deal wich gives you 3 months spotify premium for 1EUR. But My question is: stops the premium after those 3 months? Or does it stay with the price of 10EUR every month?
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- Roadie
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Unbale to pay for my premium subscription (credit info update or bill)
Hello all! The credit card under which my sportify subscription was registered was recently stolen and, therefore, cancelled. Upon trying to update my paymento info with my new credicard data, I get an error message. As I was unable to pay my subscri...
- Hello all! The credit card under which my sportify subscription was registered was recently stolen and, therefore, cancelled. Upon trying to update my paymento info with my new credicard data, I get ...
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- Community Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Please help: Rogers free 6month subscription up May 21 need help migrating!!!
Hey so I have my spotify premium set up with Rogers for the 6months free. However, that is coming to an end on May 21, 2017. My employer pays for my cell phone bill so I need to cancel my spotify with Rogers so it is not on my phone bill. I want to k...
- Hey so I have my spotify premium set up with Rogers for the 6months free. However, that is coming to an end on May 21, 2017. My employer pays for my cell phone bill so I need to cancel my spotify wit...
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- Community Legend
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Solved!! Price reduction with Spotify Familly
Hello everyone, I just subscribed to Spotify prenium taking advantage of the price reduction to 0,99e per month for 3 month. I would like to update my account to a familly one but is it possible to still have access to this reduction (paying 5,99e fo...
- Hello everyone, I just subscribed to Spotify prenium taking advantage of the price reduction to 0,99e per month for 3 month. I would like to update my account to a familly one but is ...
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- Casual Listener
- 250 Views
- 2 replies
- 0 likes
- 250 Views
- 2 replies
- 0 likes
Issues with Premium while switching devices.
I got a new phone a few weeks ago. When I went to set up my Spotify on the new device, I logged in to my account as usual, but once I was in I saw a vast majority of my songs were gone from my list, and I had been relegated back to the basic subscrip...
- I got a new phone a few weeks ago. When I went to set up my Spotify on the new device, I logged in to my account as usual, but once I was in I saw a vast majority of my songs were gone from my list, ...
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- Casual Listener
- 205 Views
- 3 replies
- 0 likes
- 205 Views
- 3 replies
- 0 likes