Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I payed for £9.99 for three months and spotify is still charging me £9.99 per month even though my account says my three months end on 25/08/17?
Newbie
I payed for £9.99 for three months and spotify is still charging me £9.99 per month even though my account says my three months end on 25/08/17?
163 Views
0 replies
0 likes
Yesterday i paid for my premium account. On computer i paid that premium worked at least that evening. When i logged to spotify on work computer it seems that my premium is gone. This is ridiculous. If this is how spotify is working and treating thei...
Regular
Yesterday i paid for my premium account. On computer i paid that premium worked at least that evening. When i logged to spotify on work computer it seems that my premium is gone. This is ridiculous. ...
floyt
Regular
518 Views
11 replies
0 likes
I just have one question regarding the 3 month/$0.99 Premium deal. If I accept the deal and use the Premium for the three months, and then the offer shows up again another time, can I accept it again? Or can one account only use the 3 month/$0.99 Pre...
Casual Listener
I just have one question regarding the 3 month/$0.99 Premium deal. If I accept the deal and use the Premium for the three months, and then the offer shows up again another time, can I accept it again...
Maxim
Spotify Star
212 Views
1 replies
0 likes
Hello! My mom paid premium and it was working perfectly until a few moments ago when I was listening to music and it kept stopping. I checked and then I had lost all me dowloaded songs and it said free subscription. We have two accounts and my brothe...
Newbie
Hello! My mom paid premium and it was working perfectly until a few moments ago when I was listening to music and it kept stopping. I checked and then I had lost all me dowloaded songs and it said fr...
RATM31
Music Fan
216 Views
1 replies
0 likes
how do i subscribe for a year already? i can only see options: free and 3 months. help
Newbie
how do i subscribe for a year already? i can only see options: free and 3 months. help
RATM31
Music Fan
207 Views
1 replies
0 likes
My premium seems to have stopped working. I can see all my playlists but they are all greyed out. Money is still going out so not sure what has happened. Any advice?
Newbie
My premium seems to have stopped working. I can see all my playlists but they are all greyed out. Money is still going out so not sure what has happened. Any advice?
Snowbones2
Newbie
216 Views
1 replies
0 likes
Ayuda En la promo pague con tajeta se me desconto y aun asi no tengo premium alguien podria ayudar
Newbie
Ayuda En la promo pague con tajeta se me desconto y aun asi no tengo premium alguien podria ayudar
157 Views
0 replies
0 likes
Hey allI did a 7day free trial on premium and now have bought the data lovers pack with spark. This includes free Spotify premium. I keep getting messages from spark asking me to cancel my payments so they can pick up the bill but I never started any...
Newbie
Hey all I did a 7day free trial on premium and now have bought the data lovers pack with spark. This includes free Spotify premium. I keep getting messages from spark asking me to cancel my payments...
201 Views
0 replies
0 likes
Hello, Me and my wife bought the premium for family subscription on my account, but when I sent her the invite she cannot get verified to use it. It happens after she submits her address. I can't see my address in spotify and I can't figure out where...
Newbie
Hello, Me and my wife bought the premium for family subscription on my account, but when I sent her the invite she cannot get verified to use it. It happens after she submits her address. I ...
kentsmi
Newbie
253 Views
1 replies
0 likes
hola, lo que pasa es que el día de ayer cancelé mi suscripción a spotify premium, y el día de hoy me he vuelto a suscribir a spotify, pero el plan universitario. me gustaría saber si me cobrarán por volver a suscribirme o si mi suscripción que estaba...
Newbie
hola, lo que pasa es que el día de ayer cancelé mi suscripción a spotify premium, y el día de hoy me he vuelto a suscribir a spotify, pero el plan universitario. me gustaría saber si me cobrarán por ...
186 Views
0 replies
0 likes
Every time I try to subscribe to spotify premium and place the data on my card, I get this poster and it prevents me from subscribing. Try another different card and the same situation happens to me, I can not subscribe.
Newbie
Every time I try to subscribe to spotify premium and place the data on my card, I get this poster and it prevents me from subscribing. Try another different card and the same situation happens to me,...
itu_
Community Legend
232 Views
1 replies
0 likes
Hello ! I just bought Spotify Premium for 3 months at 0.99 €. My question is : if I stop it just right now, Spotify Premium will end just right now or after 3 months ? Thanks
Newbie
Hello ! I just bought Spotify Premium for 3 months at 0.99 €. My question is : if I stop it just right now, Spotify Premium will end just right now or after 3 months ? Than...
itu_
Community Legend
191 Views
1 replies
0 likes
Hey it would be great if you could verify your age so the singers could publish thier indexed albums and you can listen them if you are an adult
Casual Listener
Hey it would be great if you could verify your age so the singers could publish thier indexed albums and you can listen them if you are an adult
itu_
Community Legend
192 Views
1 replies
0 likes
Hi I am from the Philippines . My issue is this: I loaded P130 for the P129 Premium. I registered. I chose Globe then input my phone number then I receive the code and input it as well. But Spotify keeps on saying that I do not have an insufficient b...
Newbie
Hi I am from the Philippines . My issue is this: I loaded P130 for the P129 Premium. I registered. I chose Globe then input my phone number then I receive the code and input it as well. But Spotify k...
KatesHere
Community Legend
266 Views
1 replies
0 likes
Que tal buenas tardes hace unas horas contraté el servicio de 3 meses por 9 pesos pero no sé activo el servicio solo me generaron el cargo. Cómo me activarán mi servicio. Gracias
Visitor
Que tal buenas tardes hace unas horas contraté el servicio de 3 meses por 9 pesos pero no sé activo el servicio solo me generaron el cargo. Cómo me activarán mi servicio. Gracias
170 Views
0 replies
0 likes
It says $0.99 for 3 months but what the heck is $9.99 for?when I entered my card #, it asked for $9.99 which made me confused! isn't it supposed to be $0.99 for 3 months?
Newbie
It says $0.99 for 3 months but what the heck is $9.99 for? when I entered my card #, it asked for $9.99 which made me confused! isn't it supposed to be $0.99 for 3 months?
153 Views
0 replies
0 likes
Eu queria o plano Universitário,porém não consegui por não ter os documentos em mãos ,então adquiri o normal com valor de 1,99 por 3 meses,mas foi cobrado o universitário do mesmo jeito,e lá tinha dizendo que não iria cobrar. Espero meu estorno,
Newbie
Eu queria o plano Universitário,porém não consegui por não ter os documentos em mãos ,então adquiri o normal com valor de 1,99 por 3 meses,mas foi cobrado o universitário do mesmo jeito,e lá tinha di...
135 Views
0 replies
0 likes
Same situation for me. I paid for a premium account but now I'm seeing that I returned to free account. I got a receipt confirmation from Spotify. Currently I sent a reply to the receipt's email but apparently that was not the correct channel to cont...
Casual Listener
Same situation for me. I paid for a premium account but now I'm seeing that I returned to free account. I got a receipt confirmation from Spotify. Currently I sent a reply to the receipt's emai...
Jacob
Community Legend
364 Views
4 replies
0 likes
I paid for premium using my credit on my prepaid card in the Philippines, and I proceeded to download my songs, after awhile it said I'm not subscribed and the songs didn't download, I check my balance and it's back to zero meaning I did pay for it
Newbie
I paid for premium using my credit on my prepaid card in the Philippines, and I proceeded to download my songs, after awhile it said I'm not subscribed and the songs didn't download, I check my balan...
KatesHere
Community Legend
272 Views
1 replies
0 likes
I've subscribed to premium on a promotion (HKD4.9 for 3 months) but I just cancelled it accidentally. Is it possible for me to get my subscription back with the promotion?
Newbie
I've subscribed to premium on a promotion (HKD4.9 for 3 months) but I just cancelled it accidentally. Is it possible for me to get my subscription back with the promotion?
KatesHere
Community Legend
305 Views
1 replies
0 likes