Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 15388 Views
- 8 replies
- 0 likes
- 15388 Views
- 8 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1459 Views
- 19 replies
- 1 likes
- 1459 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47399 Views
- 20 replies
- 3 likes
- 47399 Views
- 20 replies
- 3 likes
Re: Premium subscription problem
My credit card had run dry w/o me realizing it, now card is available for spotify to take payment. ...how do I get them to run it again?
- My credit card had run dry w/o me realizing it, now card is available for spotify to take payment. ... how do I get them to run it again?
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Spotify canceled my gift card even though i put in the code
Why i went to thw Spotify website to type in the gift card and I did that yet it still says that I'm a free user and will not play songs at my will like premuim does
- Why i went to thw Spotify website to type in the gift card and I did that yet it still says that I'm a free user and will not play songs at my will like premuim does
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
gift card won't work
i redeemed my giftcard but when i go on my app it says i don't have premium. i've tried restarting the app and even restarting my phone but it's not working
- i redeemed my giftcard but when i go on my app it says i don't have premium. i've tried restarting the app and even restarting my phone but it's not working
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- Spotify Star
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
Trouble with paying
Today I was traying to pay mi account spotify, many many times, it's so strange because I could do it normally. But after a few minutes I checked my salary statement and I was surprised because on the website appeared as payment was made for four tim...
- Today I was traying to pay mi account spotify, many many times, it's so strange because I could do it normally. But after a few minutes I checked my salary statement and I was surprised because on th...
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- Casual Listener
- 155 Views
- 2 replies
- 0 likes
- 155 Views
- 2 replies
- 0 likes
Hey there. Introduce yourself and your music.
hey con ninguna tarjeta quiere agarrar spotify que hago? sin embargo aparece una leyenda de ups "
- hey con ninguna tarjeta quiere agarrar spotify que hago? sin embargo aparece una leyenda de ups "
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- Community Legend
- 93 Views
- 1 replies
- 0 likes
- 93 Views
- 1 replies
- 0 likes
cuenta premium spotify
Quiero cancelar La Cuenta Premium de Spotify Como lo Puedo Hacer
- Quiero cancelar La Cuenta Premium de Spotify Como lo Puedo Hacer
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- Community Legend
- 104 Views
- 1 replies
- 0 likes
- 104 Views
- 1 replies
- 0 likes
No me deja unirme a plan familiar
Hola mi hermano me envio la invitacion de plan familiar y dice que las direcciones no coinciden, pero es que a el nunca le pidieron la direccion completa, y si vivimos en la misma direccion Como le hago?
- Hola mi hermano me envio la invitacion de plan familiar y dice que las direcciones no coinciden, pero es que a el nunca le pidieron la direccion completa, y si vivimos en la misma direccion Co...
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- Community Legend
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Singtel spotify premiun doesn't link to my spotify premium
Hi I Have subscribed a singtel spotify premium and it doesn't link to my previous subscription of my spotify premium. I have contacted singtel helpdesk, and they email to spotify for advice and they advice me to terminate all my account with spotify ...
- Hi I Have subscribed a singtel spotify premium and it doesn't link to my previous subscription of my spotify premium. I have contacted singtel helpdesk, and they email to spotify for advice and they ...
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- Community Legend
- 866 Views
- 1 replies
- 0 likes
- 866 Views
- 1 replies
- 0 likes
Todavia no se me hace premium
Pagué en Oxxo y según que en 24 horas se hacía premium ya van más de 48 horas y todavía
- Pagué en Oxxo y según que en 24 horas se hacía premium ya van más de 48 horas y todavía
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- Community Legend
- 101 Views
- 1 replies
- 0 likes
- 101 Views
- 1 replies
- 0 likes
I have premium but features won't work.
So I have spotify premium but premium features wont work. I cant pick what song I want only shuffle, My account says i have premium until april 4th but i cant actually use it apparently. I recently changed my payment method to a new card before my su...
- So I have spotify premium but premium features wont work. I cant pick what song I want only shuffle, My account says i have premium until april 4th but i cant actually use it apparently. I recently c...
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- Spotify Star
- 170 Views
- 2 replies
- 0 likes
- 170 Views
- 2 replies
- 0 likes
Problem with gift card
Hello, I have a problem with my payment. I'd been using spotify premium for 3 months for which I'd paid 99 cents. After 3 months it should have, obviously, ended but it hasn't even though i haven't paid anything for it because there was no money left...
- Hello, I have a problem with my payment. I'd been using spotify premium for 3 months for which I'd paid 99 cents. After 3 months it should have, obviously, ended but it hasn't even though i haven't p...
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
New phone no premium but money taken!
Spotify premium worked on windows phone and laptop but not on new I phone 6s money taken by Spotify today!
- Spotify premium worked on windows phone and laptop but not on new I phone 6s money taken by Spotify today!
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Solved!! Premium
Hello, I would like to know how I can change my monthly premium plan for an annual one.
- Hello, I would like to know how I can change my monthly premium plan for an annual one.
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- Spotify Star
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
I can't download premium
Hello, i try to download spotify premium since weeks and every time I write the data of my postpay I can not go ahead with payment because he says i did not write the expiration month. But it's not true. It give me the same problem with all my cards....
- Hello, i try to download spotify premium since weeks and every time I write the data of my postpay I can not go ahead with payment because he says i did not write the expiration month. But it's not t...
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- Spotify Star
- 358 Views
- 1 replies
- 0 likes
- 358 Views
- 1 replies
- 0 likes
Suscripción
Hola, en el resumen de mi tarjeta de crédito me debitan dos veces el monto de suscripción, verifique que no tenga dos cuentas anexadas a mi tarjeta, me pueden ayudar??? Gracias
- Hola, en el resumen de mi tarjeta de crédito me debitan dos veces el monto de suscripción, verifique que no tenga dos cuentas anexadas a mi tarjeta, me pueden ayudar??? Gracias
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- Spotify Star
- 111 Views
- 1 replies
- 0 likes
- 111 Views
- 1 replies
- 0 likes
Re: Premium problem
Hi I am supposed to get premium with my phone plan, I accidentally entered an email I used once for a free trial, so now I don't have premium, and I can't press on any songs I have to shuffle I can't download any songs! I'd like to know how to reset ...
- Hi I am supposed to get premium with my phone plan, I accidentally entered an email I used once for a free trial, so now I don't have premium, and I can't press on any songs I have to shuffle I can't...
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Setting up premium family account - password doesnt work - spotify help non existent
trying to resolve why password as additional family member does not work - unable to get help......... great way to send your customers to the competition
- trying to resolve why password as additional family member does not work - unable to get help......... great way to send your customers to the competition
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Monthly charge?
I just noticed on my bank account that Spotify USA is charging me $10.59 monthly but both my account and my husbands account says we have Spotify Free?? Please help identify which account is being charged and then reimburse us for this monthly transa...
- I just noticed on my bank account that Spotify USA is charging me $10.59 monthly but both my account and my husbands account says we have Spotify Free?? Please help identify which account is being ch...
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- Community Legend
- 333 Views
- 5 replies
- 1 likes
- 333 Views
- 5 replies
- 1 likes
Can my wife use my Spotify
I have a Spotify account I pay 9.99 a month for. Can my wife also use Spotify or would I need to pay more?
- I have a Spotify account I pay 9.99 a month for. Can my wife also use Spotify or would I need to pay more?
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- Community Legend
- 1111 Views
- 2 replies
- 0 likes
- 1111 Views
- 2 replies
- 0 likes
Solved!! Upgrade from premium to family
Hi, I have a £9.99 premium account, and my last payment was made in the last few days I wish to upgrade to family account at £14.99, but I don't wanat to be charged twice. Can anyone advise how to upgrade without waiting until next month? There doesn...
- Hi, I have a £9.99 premium account, and my last payment was made in the last few days I wish to upgrade to family account at £14.99, but I don't wanat to be charged twice. Can anyon...
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- Spotify Star
- 262 Views
- 3 replies
- 0 likes
- 262 Views
- 3 replies
- 0 likes