Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62473 Views
- 43 replies
- 3 likes
- 62473 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Tried to activate student premium but failed
Hi. This morning I tried to activate premium for students. But the request failed cause bad internet connection and so the payment went anyway and I didn't recive anything. I also sent a mail to Spotify but I had no help otherwise here, what should I...
- Hi. This morning I tried to activate premium for students. But the request failed cause bad internet connection and so the payment went anyway and I didn't recive anything. I also sent a mail to Spot...
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- Casual Listener
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
10 R$ sulla carta di credito
Mi sono trasferito in Brasile. Ho cancellato preminum perché pago 9 euro mentre in Brasile il família costa 26,90. Approfitto per cambiare il tutto... inizia il casino e mi scontano 10 reais dalla carta di credito e il famíly non funziona, che sarà ?
- Mi sono trasferito in Brasile. Ho cancellato preminum perché pago 9 euro mentre in Brasile il família costa 26,90. Approfitto per cambiare il tutto... inizia il casino e mi scontano 10 reais dalla ca...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Error al pagar gift card con tarjeta de crédito
Hola! El 2 de mayo logré comprar una gift card de 3 meses para Spotify Premium en Argentina. Lo hice con una tarjeta de crédito Visa. Desde entonces quise comprar algunas más y siempre me aparece este mensaje cuando pongo los datos de la tarjeta: Ups...
- Hola! El 2 de mayo logré comprar una gift card de 3 meses para Spotify Premium en Argentina. Lo hice con una tarjeta de crédito Visa. Desde entonces quise comprar algunas más y siempre me ap...
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- Roadie
- 444 Views
- 3 replies
- 0 likes
- 444 Views
- 3 replies
- 0 likes
Premium: ₱129 per month after trial
What currency is the payment in? Philippine Peso? How much will it be in euros?
- What currency is the payment in? Philippine Peso? How much will it be in euros?
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- 574 Views
- 0 replies
- 0 likes
- 574 Views
- 0 replies
- 0 likes
4 pending payments
I try to go premium but I can't upload a pic of my student ID so I retry 4 times more jic my phone is the one in problem without knowing I've been charged 5 times already. But the payment is still pending though. Will I get my money back?
- I try to go premium but I can't upload a pic of my student ID so I retry 4 times more jic my phone is the one in problem without knowing I've been charged 5 times already. But the payment is still pe...
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- Community Legend
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
My app wont recognize my premium account like it did before
I recently deleted the spotify app on my phone to make room for another app I really needed at the moment. Now I downloaded it back but it wont have all my saved music and my premium family account. Any advice on what to do?
- I recently deleted the spotify app on my phone to make room for another app I really needed at the moment. Now I downloaded it back but it wont have all my saved music and my premium family account. ...
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- Regular
- 333 Views
- 6 replies
- 0 likes
- 333 Views
- 6 replies
- 0 likes
Re: Multiple deductions from my bank account
Hi you've deducted the amount of $11.99 which fair enough my boyfriend had signed me up for the premium offer, however since cancelling there is a pending amount again for $11.99To continue on with the offer had been stopped way before the next month...
- Hi you've deducted the amount of $11.99 which fair enough my boyfriend had signed me up for the premium offer, however since cancelling there is a pending amount again for $11.99 To continue on wi...
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- Community Legend
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Payment problems. Problema con el pago.
Hey! I suscribed to the universitary payment option, and spotify billed me twice (first on Saturday, and then on Sunday). I checked my Spotify premium expirement date and it says that it will expire next week.What can i do?I had already checked my ba...
- Hey! I suscribed to the universitary payment option, and spotify billed me twice (first on Saturday, and then on Sunday). I checked my Spotify premium expirement date and it says that it will expire ...
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- Community Legend
- 311 Views
- 3 replies
- 0 likes
- 311 Views
- 3 replies
- 0 likes
Superuser Contribution Re: Spotify System.
Alguien me puede ayudar me suscribi a spofity premium, me aplicaron el cobro a mi tarjeta pero no cuebti con el premium q puedo hacer o como reclamo mi dinero...
- Alguien me puede ayudar me suscribi a spofity premium, me aplicaron el cobro a mi tarjeta pero no cuebti con el premium q puedo hacer o como reclamo mi dinero...
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- Casual Listener
- 182 Views
- 2 replies
- 0 likes
- 182 Views
- 2 replies
- 0 likes
Switchedto family plan
I was recently added to a family pla, do I have to call to cancel my existing individual account? What do i do?
- I was recently added to a family pla, do I have to call to cancel my existing individual account? What do i do?
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Solved!! I want to know which of my paypal accounts are charging
As I said in the title, I want to know to which account paypal do the charge and why I do not receive receipts, I need them
- As I said in the title, I want to know to which account paypal do the charge and why I do not receive receipts, I need them
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- Music Fan
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Problemas con Plan Familiar Premium
Hace un par de meses contratamos el plan familiar, pero después de utilizar el link del plan y vincularlo con mi cuenta, Spotify me sigue cobrando la mensualidad normal, además de la del plan familiar ¿cómo se puede solucionar?
- Hace un par de meses contratamos el plan familiar, pero después de utilizar el link del plan y vincularlo con mi cuenta, Spotify me sigue cobrando la mensualidad normal, además de la del plan familia...
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
My Spotify Premium seems to have stopped working
I was logged out yesterday. When I logged back in, I seem to just have a basic account despite the fact I pay for Premium and all my playlists and saved music have disappeared.Thanks,Anna
- I was logged out yesterday. When I logged back in, I seem to just have a basic account despite the fact I pay for Premium and all my playlists and saved music have disappeared. Thanks, Anna
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- Community Legend
- 169 Views
- 3 replies
- 0 likes
- 169 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify Premium (TRIAL) Charged me but my trial is not finished
My Spotify Premium trial was supposed to end on May 12 2017. And today is May 11 2017. So why was I charged?!
- My Spotify Premium trial was supposed to end on May 12 2017. And today is May 11 2017. So why was I charged?!
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- Roadie
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Superuser Contribution premium
i cant go premium using my prepaid simcard. i have enough balance help pls
- i cant go premium using my prepaid simcard. i have enough balance help pls
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- Roadie
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Superuser Contribution Paquete Premium Familiar
Hola, ¿saben que cantidad de cuentas mínimo hay que tener para pedir una cuenta familiar, y cuánto cuesta en Colombia?Hablando de ser la primera vez que utilizamos el servicio, ¿existe alguna promoción o descuento?Gracias.
- Hola, ¿saben que cantidad de cuentas mínimo hay que tener para pedir una cuenta familiar, y cuánto cuesta en Colombia? Hablando de ser la primera vez que utilizamos el servicio, ¿existe alguna promo...
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- Roadie
- 419 Views
- 1 replies
- 0 likes
- 419 Views
- 1 replies
- 0 likes
Using itunes to pay for premium
Is there anyway i can use my itunes credit to get premium?
- Is there anyway i can use my itunes credit to get premium?
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Problem with my family account
Since today my Spotify family account is not working, Spotify offers me to buy the premium version again. I'm the principal tenant of our family account. The payment for May is debited and the other members of our family account don't have problems. ...
- Since today my Spotify family account is not working, Spotify offers me to buy the premium version again. I'm the principal tenant of our family account. The payment for May is debited and the other ...
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes
Error at subscrition payment
All of The sudden my subscrition got suspended and as I try to get it back, at Spotify website, I put my credit card info and after confirming, the website shows a loading circle but The page refresh, and The spaces with my info go empty again. Befor...
- All of The sudden my subscrition got suspended and as I try to get it back, at Spotify website, I put my credit card info and after confirming, the website shows a loading circle but The page refresh...
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- Casual Listener
- 230 Views
- 2 replies
- 0 likes
- 230 Views
- 2 replies
- 0 likes
3 free spotify accounts - 1 not working
I have received 3 premium spotify accounts with my cell phone provider Rogers. I am currently using 2 of the premium accounts with me and my fiancé. Now I just purchased a tablet through Rogers under my account and I registered my mother for the acco...
- I have received 3 premium spotify accounts with my cell phone provider Rogers. I am currently using 2 of the premium accounts with me and my fiancé. Now I just purchased a tablet through Rogers under...
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- Spotify Star
- 300 Views
- 3 replies
- 0 likes
- 300 Views
- 3 replies
- 0 likes