Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
191558 Views
121 replies
12 likes
- 191558 Views
- 121 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21926 Views
28 replies
4 likes
- 21926 Views
- 28 replies
- 4 likes
Being charged more money than i owe
I payed for £9.99 for three months and spotify is still charging me £9.99 per month even though my account says my three months end on 25/08/17?
I payed for £9.99 for three months and spotify is still charging me £9.99 per month even though my account says my three months end on 25/08/17?
163 Views
0 replies
0 likes
- 163 Views
- 0 replies
- 0 likes
Paid for 3 monts, no premium
Yesterday i paid for my premium account. On computer i paid that premium worked at least that evening. When i logged to spotify on work computer it seems that my premium is gone. This is ridiculous. If this is how spotify is working and treating thei...
Yesterday i paid for my premium account. On computer i paid that premium worked at least that evening. When i logged to spotify on work computer it seems that my premium is gone. This is ridiculous. ...
Regular
518 Views
11 replies
0 likes
- 518 Views
- 11 replies
- 0 likes
3 Month/$0.99 Premium Deal
I just have one question regarding the 3 month/$0.99 Premium deal. If I accept the deal and use the Premium for the three months, and then the offer shows up again another time, can I accept it again? Or can one account only use the 3 month/$0.99 Pre...
I just have one question regarding the 3 month/$0.99 Premium deal. If I accept the deal and use the Premium for the three months, and then the offer shows up again another time, can I accept it again...
Spotify Star
212 Views
1 replies
0 likes
- 212 Views
- 1 replies
- 0 likes
Spotify Premium suddenly stopped
Hello! My mom paid premium and it was working perfectly until a few moments ago when I was listening to music and it kept stopping. I checked and then I had lost all me dowloaded songs and it said free subscription. We have two accounts and my brothe...
Hello! My mom paid premium and it was working perfectly until a few moments ago when I was listening to music and it kept stopping. I checked and then I had lost all me dowloaded songs and it said fr...
Music Fan
216 Views
1 replies
0 likes
- 216 Views
- 1 replies
- 0 likes
how to subscribe for a year
how do i subscribe for a year already? i can only see options: free and 3 months. help
how do i subscribe for a year already? i can only see options: free and 3 months. help
Music Fan
207 Views
1 replies
0 likes
- 207 Views
- 1 replies
- 0 likes
Premium stopped working
My premium seems to have stopped working. I can see all my playlists but they are all greyed out. Money is still going out so not sure what has happened. Any advice?
My premium seems to have stopped working. I can see all my playlists but they are all greyed out. Money is still going out so not sure what has happened. Any advice?
Newbie
216 Views
1 replies
0 likes
- 216 Views
- 1 replies
- 0 likes
Add support for Google ChromeCast
Ayuda En la promo pague con tajeta se me desconto y aun asi no tengo premium alguien podria ayudar
Ayuda En la promo pague con tajeta se me desconto y aun asi no tengo premium alguien podria ayudar
157 Views
0 replies
0 likes
- 157 Views
- 0 replies
- 0 likes
Can't load free premium
Hey allI did a 7day free trial on premium and now have bought the data lovers pack with spark. This includes free Spotify premium. I keep getting messages from spark asking me to cancel my payments so they can pick up the bill but I never started any...
Hey all I did a 7day free trial on premium and now have bought the data lovers pack with spark. This includes free Spotify premium. I keep getting messages from spark asking me to cancel my payments...
201 Views
0 replies
0 likes
- 201 Views
- 0 replies
- 0 likes
Premium for family not working
Hello, Me and my wife bought the premium for family subscription on my account, but when I sent her the invite she cannot get verified to use it. It happens after she submits her address. I can't see my address in spotify and I can't figure out where...
Hello, Me and my wife bought the premium for family subscription on my account, but when I sent her the invite she cannot get verified to use it. It happens after she submits her address. I ...
Newbie
253 Views
1 replies
0 likes
- 253 Views
- 1 replies
- 0 likes
cobro
hola, lo que pasa es que el día de ayer cancelé mi suscripción a spotify premium, y el día de hoy me he vuelto a suscribir a spotify, pero el plan universitario. me gustaría saber si me cobrarán por volver a suscribirme o si mi suscripción que estaba...
hola, lo que pasa es que el día de ayer cancelé mi suscripción a spotify premium, y el día de hoy me he vuelto a suscribir a spotify, pero el plan universitario. me gustaría saber si me cobrarán por ...
186 Views
0 replies
0 likes
- 186 Views
- 0 replies
- 0 likes
I can't make a payment with a visa card to subscribe
Every time I try to subscribe to spotify premium and place the data on my card, I get this poster and it prevents me from subscribing. Try another different card and the same situation happens to me, I can not subscribe.
Every time I try to subscribe to spotify premium and place the data on my card, I get this poster and it prevents me from subscribing. Try another different card and the same situation happens to me,...
Community Legend
232 Views
1 replies
0 likes
- 232 Views
- 1 replies
- 0 likes
Just a simple question
Hello ! I just bought Spotify Premium for 3 months at 0.99 €. My question is : if I stop it just right now, Spotify Premium will end just right now or after 3 months ? Thanks
Hello ! I just bought Spotify Premium for 3 months at 0.99 €. My question is : if I stop it just right now, Spotify Premium will end just right now or after 3 months ? Than...
Community Legend
191 Views
1 replies
0 likes
- 191 Views
- 1 replies
- 0 likes
Indexed albums
Hey it would be great if you could verify your age so the singers could publish thier indexed albums and you can listen them if you are an adult
Hey it would be great if you could verify your age so the singers could publish thier indexed albums and you can listen them if you are an adult
Community Legend
192 Views
1 replies
0 likes
- 192 Views
- 1 replies
- 0 likes
Cant register
Hi I am from the Philippines . My issue is this: I loaded P130 for the P129 Premium. I registered. I chose Globe then input my phone number then I receive the code and input it as well. But Spotify keeps on saying that I do not have an insufficient b...
Hi I am from the Philippines . My issue is this: I loaded P130 for the P129 Premium. I registered. I chose Globe then input my phone number then I receive the code and input it as well. But Spotify k...
Community Legend
266 Views
1 replies
0 likes
- 266 Views
- 1 replies
- 0 likes
Como solucionar problema de pago de Spotify
Que tal buenas tardes hace unas horas contraté el servicio de 3 meses por 9 pesos pero no sé activo el servicio solo me generaron el cargo. Cómo me activarán mi servicio. Gracias
Que tal buenas tardes hace unas horas contraté el servicio de 3 meses por 9 pesos pero no sé activo el servicio solo me generaron el cargo. Cómo me activarán mi servicio. Gracias
170 Views
0 replies
0 likes
- 170 Views
- 0 replies
- 0 likes
Re: How to pay for Premium with iTunes gift card
It says $0.99 for 3 months but what the heck is $9.99 for?when I entered my card #, it asked for $9.99 which made me confused! isn't it supposed to be $0.99 for 3 months?
It says $0.99 for 3 months but what the heck is $9.99 for? when I entered my card #, it asked for $9.99 which made me confused! isn't it supposed to be $0.99 for 3 months?
153 Views
0 replies
0 likes
- 153 Views
- 0 replies
- 0 likes
Cobrança dupla no cartão
Eu queria o plano Universitário,porém não consegui por não ter os documentos em mãos ,então adquiri o normal com valor de 1,99 por 3 meses,mas foi cobrado o universitário do mesmo jeito,e lá tinha dizendo que não iria cobrar. Espero meu estorno,
Eu queria o plano Universitário,porém não consegui por não ter os documentos em mãos ,então adquiri o normal com valor de 1,99 por 3 meses,mas foi cobrado o universitário do mesmo jeito,e lá tinha di...
135 Views
0 replies
0 likes
- 135 Views
- 0 replies
- 0 likes
Re: I Purchased Premium 99c and got a receipt, but cannot access it
Same situation for me. I paid for a premium account but now I'm seeing that I returned to free account. I got a receipt confirmation from Spotify. Currently I sent a reply to the receipt's email but apparently that was not the correct channel to cont...
Same situation for me. I paid for a premium account but now I'm seeing that I returned to free account. I got a receipt confirmation from Spotify. Currently I sent a reply to the receipt's emai...
Community Legend
364 Views
4 replies
0 likes
- 364 Views
- 4 replies
- 0 likes
Paid for premium but it's not working
I paid for premium using my credit on my prepaid card in the Philippines, and I proceeded to download my songs, after awhile it said I'm not subscribed and the songs didn't download, I check my balance and it's back to zero meaning I did pay for it
I paid for premium using my credit on my prepaid card in the Philippines, and I proceeded to download my songs, after awhile it said I'm not subscribed and the songs didn't download, I check my balan...
Community Legend
272 Views
1 replies
0 likes
- 272 Views
- 1 replies
- 0 likes
Unsubscribed accidentally
I've subscribed to premium on a promotion (HKD4.9 for 3 months) but I just cancelled it accidentally. Is it possible for me to get my subscription back with the promotion?
I've subscribed to premium on a promotion (HKD4.9 for 3 months) but I just cancelled it accidentally. Is it possible for me to get my subscription back with the promotion?
Community Legend
305 Views
1 replies
0 likes
- 305 Views
- 1 replies
- 0 likes