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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75532 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140480 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80997 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270891 Views
159 replies
13 likes
I have a new phone and a new account and my spotify is different than everyone else I know. They all have 5 little icons at the bottom of their screen and I only have 3. Also I cannot find the 7 day free trial of spotify premium.
I have a new phone and a new account and my spotify is different than everyone else I know. They all have 5 little icons at the bottom of their screen and I only have 3. Also I cannot find the 7 day ...
Spotify Star
1022 Views
4 replies
0 likes
I currently had the 3 months premium for 0.99 cents then i was on my rogers account and tried to get the free spotify that they offer me. I was told to cancely current subcription and then login to get the new one.. but its not working now i have no ...
I currently had the 3 months premium for 0.99 cents then i was on my rogers account and tried to get the free spotify that they offer me. I was told to cancely current subcription and then login to g...
Newbie
1388 Views
3 replies
0 likes
I was wondering if I could pay for Spotify Premium on a pre-paid card? Or would I NEED a credit card?
I was wondering if I could pay for Spotify Premium on a pre-paid card? Or would I NEED a credit card?
Not applicable
337 Views
2 replies
0 likes
I have just checked my phone bill over the last two months Spotify have been taking two Premium payments of £9.99 per month! Does anyone know how to stop this ??
I have just checked my phone bill over the last two months Spotify have been taking two Premium payments of £9.99 per month! Does anyone know how to stop this ??
Community Legend
389 Views
1 replies
0 likes
So I recently upgraded my account to premium and everything seems to be fine for the first few days, however at one point my desktop and iphone app is telling me that my account is free and I can't skip tracks nor have an offline playlist. I checked ...
So I recently upgraded my account to premium and everything seems to be fine for the first few days, however at one point my desktop and iphone app is telling me that my account is free and I...
Community Legend
352 Views
1 replies
0 likes
Tolong dong jangan hanya im3 , 3 , smartfren aja yang di gunakan untuk pembayaran premium kartu perdana yang lain juga lah
Tolong dong jangan hanya im3 , 3 , smartfren aja yang di gunakan untuk pembayaran premium kartu perdana yang lain juga lah
349 Views
0 replies
0 likes
I have a iTunes gift card and I want to use to Spotify Premium. Can I do it?
I have a iTunes gift card and I want to use to Spotify Premium. Can I do it?
Casual Listener
436 Views
2 replies
0 likes
I canceled my subscription last month. I am still being charged. Please reimburse me the 10.54 that was taken out of my account on 6/19/17. And GET A CUSTOMER SERVICE PHONE NUMBER so we can talk to a real person!!!!!!!!!!!!
I canceled my subscription last month. I am still being charged. Please reimburse me the 10.54 that was taken out of my account on 6/19/17. And GET A CUSTOMER SERVICE PHONE NUMBER so we can talk to a...
Spotify Star
488 Views
1 replies
0 likes
I have moved from the UK to Canada and would like to change my account settings so that I can change payment details - however the option to change address is 'greyed out'. My location settings are on etc. Can anyone help please? Many thanks.
I have moved from the UK to Canada and would like to change my account settings so that I can change payment details - however the option to change address is 'greyed out'. My location settings are o...
Casual Listener
1594 Views
4 replies
0 likes
Hey(, excuse my english if its not that good haha)!I'm trying to get the premium version for 3 months which costs 99 cents, but everytime i accept the purchase it brings me back to the display where I have to choose which way i want to pay for it...?...
Hey(, excuse my english if its not that good haha)! I'm trying to get the premium version for 3 months which costs 99 cents, but everytime i accept the purchase it brings me back to the display wher...
Casual Listener
483 Views
3 replies
0 likes
HI. A week ago i bought a 3 months subscription through Globe (Philippines)/129 pesos for 3 months. Today they stopped my premium service in my phone, idk why.Receipt for order 592355897968071-1
HI. A week ago i bought a 3 months subscription through Globe (Philippines)/129 pesos for 3 months. Today they stopped my premium service in my phone, idk why. Receipt for order 592355897968071-1
Casual Listener
258 Views
1 replies
0 likes
Tengo contratado unicamente el paquete premium, sin embargo, ya van dos meses seguidos que se me cobra $149, además del pago mensual de $99, quisiera saber ¿de qué se trata ese cobro extra?
Tengo contratado unicamente el paquete premium, sin embargo, ya van dos meses seguidos que se me cobra $149, además del pago mensual de $99, quisiera saber ¿de qué se trata ese cobro extra?
403 Views
0 replies
0 likes
Hi,I been using spotify premium for probably a year now. All I wanted to do was change my credit card info since my number changed. I haven't been able to do it. When I talked to spotify live chat, they cancelled my subscription without my permission...
Hi, I been using spotify premium for probably a year now. All I wanted to do was change my credit card info since my number changed. I haven't been able to do it. When I talked to spotify live cha...
Roadie
327 Views
1 replies
0 likes
Hi, I have been a premium user of Spotify from Turkey for a while with Vodafone's 3-month premium Spotify campaign. I have completed my last three-month and have received a new activation link which should allow me to see my activation code. However,...
Hi, I have been a premium user of Spotify from Turkey for a while with Vodafone's 3-month premium Spotify campaign. I have completed my last three-month and have received a new activation li...
243 Views
0 replies
0 likes
Quando vou adicionar um membro, e o membro vai colocar o endereço, não tem o sucesso ao adicionar, mesmo o endereço está como cadastrado no inicio. O que eu faço?
Quando vou adicionar um membro, e o membro vai colocar o endereço, não tem o sucesso ao adicionar, mesmo o endereço está como cadastrado no inicio. O que eu faço?
Roadie
311 Views
1 replies
0 likes
tried contacting rogers, its fine on there end they told to contact spotify for further help. They told me my account is still pending on spotify but i have no idea where to begin with trying to fix this problem. recenlty had phones turned off which ...
tried contacting rogers, its fine on there end they told to contact spotify for further help. They told me my account is still pending on spotify but i have no idea where to begin with tryi...
Roadie
476 Views
1 replies
0 likes
Hi. I used my other email just to subscribed to your .99 for 3 months and i am eligible. While i was doing it then when i click the start my premium it went back to the same page then i tried it again. Why am i charged 9.99 now?
Hi. I used my other email just to subscribed to your .99 for 3 months and i am eligible. While i was doing it then when i click the start my premium it went back to the same page then i tried it agai...
Roadie
875 Views
1 replies
0 likes
Hola me gustaria saber a quien recurrir, tengo problema con el pago de spotify, donde me han cobrado dos veces, 28.90 en en moneda local( Peru, Soles) y otra en Dolares. por 8.90 Dolares, no se porque paso esto y a quien podria recurrir. Saludos
Hola me gustaria saber a quien recurrir, tengo problema con el pago de spotify, donde me han cobrado dos veces, 28.90 en en moneda local( Peru, Soles) y otra en Dolares. por 8.90 Dolares, no se...
276 Views
0 replies
1 likes
On the spotify website I say I have the premium account but on pc and cell phone me from the spotify free account...Why? (I've activated a month of spotify about a week ago)
On the spotify website I say I have the premium account but on pc and cell phone me from the spotify free account...Why? (I've activated a month of spotify about a week ago)
Community Legend
1560 Views
3 replies
0 likes
One of my family member was kicked off from family plan with no reason. (Except him, others members are still in the family, and I'm sure there's no problem with payment. )Sent him new invitations for hundreds times still didn't make him back. Could ...
One of my family member was kicked off from family plan with no reason. (Except him, others members are still in the family, and I'm sure there's no problem with payment. ) Sent him new invitations ...
406 Views
0 replies
0 likes
