Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62470 Views
- 43 replies
- 3 likes
- 62470 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Premium payments
Been trying to update my premium account detalIls regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment option is having a bad day".. is spotify having technic...
- Been trying to update my premium account detal Ils regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment op...
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- Casual Listener
- 489 Views
- 10 replies
- 0 likes
- 489 Views
- 10 replies
- 0 likes
Superuser Contribution 3 months premium
Hi, It says get 3 months for 0.00 CAD in the Premium section website. However, when i click the link to subscribe, it only says 30 days instead. How can I get the 3 months?
- Hi, It says get 3 months for 0.00 CAD in the Premium section website. However, when i click the link to subscribe, it only says 30 days instead. How can I get the 3 months?
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- Spotify Legend
- 211 Views
- 2 replies
- 0 likes
- 211 Views
- 2 replies
- 0 likes
Reedem card
Guys, I want to subscribe for the premium spotify, but it's asking me to put a credit card number, and I want to use a Reedem card as my official payment method because I don't have a credit/debit card. How can I do this? Ps. I'm a student and want t...
- Guys, I want to subscribe for the premium spotify, but it's asking me to put a credit card number, and I want to use a Reedem card as my official payment method because I don't have a credit/debit ca...
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- Spotify Star
- 378 Views
- 1 replies
- 0 likes
- 378 Views
- 1 replies
- 0 likes
Student Discount
How can you see when your student discount expires?
- How can you see when your student discount expires?
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
7 day free trial
I signed up for the 7 day trial because it was on my phone but can I change to the 30 day trial? I'm definitely considering doing the premium.
- I signed up for the 7 day trial because it was on my phone but can I change to the 30 day trial? I'm definitely considering doing the premium.
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- Spotify Star
- 263 Views
- 3 replies
- 0 likes
- 263 Views
- 3 replies
- 0 likes
How do I get a 7 day premium trial?
I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
- I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
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- Community Legend
- 4537 Views
- 3 replies
- 0 likes
- 4537 Views
- 3 replies
- 0 likes
Opted for 30 day free trial, didn't get it.
So i opted for the 30 day free trial but in order for me to do so, i must avail for the premium (1, 3 months etc). It redirected me to a page of payment options. So i opted for the pay by cash. I am now a premium user however it says in my profile th...
- So i opted for the 30 day free trial but in order for me to do so, i must avail for the premium (1, 3 months etc). It redirected me to a page of payment options. So i opted for the pay by cash. I am ...
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- Community Legend
- 3080 Views
- 5 replies
- 0 likes
- 3080 Views
- 5 replies
- 0 likes
Spotify premium for spark customers
Hi there, I'm a spark customer an wish to cancel credit card payments and swap to the free premium that comes with my cell phone plan. How do I do this?
- Hi there, I'm a spark customer an wish to cancel credit card payments and swap to the free premium that comes with my cell phone plan. How do I do this?
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- Community Legend
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
My account suddenly stopped being premium and returned to free. Was there something wrong?
Account stopped being premium
- Account stopped being premium
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- Community Legend
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Any additional fee for in-car Spotify?
I am currently a premium member on my mobile phone. Considering to purchase a car geared with Spotify, I am curious about whether I would need to pay any additional fee for using Spotify service directly with the built-in-car system (somehow a friend...
- I am currently a premium member on my mobile phone. Considering to purchase a car geared with Spotify, I am curious about whether I would need to pay any additional fee for using Spotify service...
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- Community Legend
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Subscriptions
To whomever this may concern, I have cancelled my account but they are not refunding the money back to whom do I get a hold of to get a refund?
- To whomever this may concern, I have cancelled my account but they are not refunding the money back to whom do I get a hold of to get a refund?
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- Community Legend
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Subscription changed
I was offered 6 month premium free trial with my service provider and it has been cancel before the end of of the 6 months. Can some please explain why?
- I was offered 6 month premium free trial with my service provider and it has been cancel before the end of of the 6 months. Can some please explain why?
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- Community Legend
- 201 Views
- 3 replies
- 0 likes
- 201 Views
- 3 replies
- 0 likes
The system won't let me cancel my subscription.
The system will not let me cancel my subscription. All I get is the option to upgrade to premium. This must be cancelled from today!
- The system will not let me cancel my subscription. All I get is the option to upgrade to premium. This must be cancelled from today!
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- Community Legend
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
I paid Spotify Premium and my account is still free.
I paid Spotify Premium and received the payment confirmation email (I paid on 04/05/2017 via credit card), I performed all the procedures (unplug and uninstall ...) and the problem continues .. I would like To have Spotify Premium because the Free on...
- I paid Spotify Premium and received the payment confirmation email (I paid on 04/05/2017 via credit card), I performed all the procedures (unplug and uninstall ...) and the problem continues .. I wou...
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- Community Legend
- 252 Views
- 3 replies
- 0 likes
- 252 Views
- 3 replies
- 0 likes
Solved!! Spotify premium
Hi, wonder if anyone can answer my questions please? I have the free spotify and log in via my facebook . I'm thinking of upgrading to premium and want to know the following;1. Will I still be able to log in via facebook or will I need to create a Sp...
- Hi, wonder if anyone can answer my questions please? I have the free spotify and log in via my facebook . I'm thinking of upgrading to premium and want to know the following;1. Will I still be able t...
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- Not applicable
- 434 Views
- 4 replies
- 0 likes
- 434 Views
- 4 replies
- 0 likes
Spotify for just one month
Hello everyone, I really want to purchase spotify premium for just one month.Ofcourse is a subscription easy to end whenever you want. ( At least that's what is says). But is it also possible to just pay for one month without having to subscripe and ...
- Hello everyone, I really want to purchase spotify premium for just one month. Ofcourse is a subscription easy to end whenever you want. ( At least that's what is says). But is it als...
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- Roadie
- 3253 Views
- 1 replies
- 0 likes
- 3253 Views
- 1 replies
- 0 likes
İ cannot login please help
hi. ı have a problem please help me. my account had deleted by spotify. because i did not pay for 1 month. i can see my playlists and account , but i cannot login . what can i do for save my account please help
- hi. ı have a problem please help me. my account had deleted by spotify. because i did not pay for 1 month. i can see my playlists and account , but i cannot login . what can i do for save my account ...
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- Roadie
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Downloading problems
I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device.What do I do? Can somebody explain in an easy way how to fix it?
- I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device. What do I do? Can somebody explain in an eas...
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
I'm done with Spotify limits!
I have been a customer for years. Me and my family use Spotify with me being the most "musical".First I have reached 3,333 downloaded songs limit. My bandwidth is expensive so I want to download as much as possible and have my "offline radio".I got a...
- I have been a customer for years. Me and my family use Spotify with me being the most "musical". First I have reached 3,333 downloaded songs limit. My bandwidth is expensive so I want to download ...
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- Casual Listener
- 228 Views
- 2 replies
- 0 likes
- 228 Views
- 2 replies
- 0 likes
Charged Twice Same Month
I just got charged twice on my spotify premium. One alst April 18 and the other was April 21. I used to have an account sibscribed through spotify and I already asked your team to disable it which you did. I created a new one and linked it to my face...
- I just got charged twice on my spotify premium. One alst April 18 and the other was April 21. I used to have an account sibscribed through spotify and I already asked your team to disable it which yo...
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- Roadie
- 225 Views
- 3 replies
- 0 likes
- 225 Views
- 3 replies
- 0 likes