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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70449 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134317 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72871 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256199 Views
156 replies
13 likes
10 year old French paying account (not a turkish one Listening on Sonos, Iphone, etc... My Question or Issue:Dear Spotify Team,I must express my disappointment regarding the recent email about raising my Premium subscription price to €11.12/month due...
10 year old French paying account (not a turkish one 😉 Listening on Sonos, Iphone, etc... My Question or Issue: Dear Spotify Team, I must express my disappointment regarding the recent e...
454 Views
0 replies
0 likes
I can’t join the family premium, because the address that i have to write is nonexistent in the options. all the other members found it, i just can’t. what can i do?
I can’t join the family premium, because the address that i have to write is nonexistent in the options. all the other members found it, i just can’t. what can i do?
Moderator
247 Views
1 replies
0 likes
quand j'écoute de la musique j'ai de la publicité et pourtant je suis premium je paie $12.64 / mois le dernier paiement est passé le 14 mai 2024 et a coté de la facture il y a un numéro de marqué P2C342229F pouvez vous arranger cela s.v.p. merci
quand j'écoute de la musique j'ai de la publicité et pourtant je suis premium je paie $12.64 / mois le dernier paiement est passé le 14 mai 2024 et a coté de la facture il y a un numéro de marqué P2C...
Spotify Star
738 Views
1 replies
0 likes
PlanFree/PremiumCountryBrazilDeviceOperating SystemWindows 10 My Question or Issue there's a promotional offer to get spotify premium for 4months but the redeem code isn't sent. i've looked my email and spam folder but the code is nowhere. the link t...
Plan Free/Premium Country Brazil Device Operating System Windows 10 My Question or Issue there's a promotional offer to get spotify premium for 4months but the redeem code isn...
Spotify Star
543 Views
1 replies
0 likes
PlanFree/PremiumCountryUKDeviceIphone 15 Pro MaxOperating SystemIOS My Question or IssueI used to pay via mobile for years and the last couple months i cancelled it, I am now wanting to use my mobile bill again to pay for it and it wont let me or giv...
Plan Free/Premium Country UK Device Iphone 15 Pro Max Operating System IOS My Question or Issue I used to pay via mobile for years and the last couple months i cancelled it, I am now...
Spotify Star
655 Views
1 replies
0 likes
PlanPremium IndividualCountryPhilippines Device(iphone 12 pr & Huawei Matepad PaperMatteOperating System(iOS 17.4.1 & HarmonyOS 3.1.0.205) My Question or IssueI want to change my payment method from Gcash to my Visa card but I cannot find the card op...
Plan Premium Individual Country Philippines Device (iphone 12 pr & Huawei Matepad PaperMatte Operating System (iOS 17.4.1 & HarmonyOS 3.1.0.205) My Question or I...
Spotify Star
1789 Views
1 replies
0 likes
I got an insite from my bank today telling me that my regular Spotify payment was more than usual so I checked and it seemed that Spotify has changed my plan without asking or getting my authorisation which is illegal as far as I am aware and I canno...
I got an insite from my bank today telling me that my regular Spotify payment was more than usual so I checked and it seemed that Spotify has changed my plan without asking or getting my authorisatio...
Spotify Star
554 Views
1 replies
0 likes
I am a plan member in a duo plan. I want to leave the plan. If I leave, will it cancel the premium for the Plan manager? Will the plan manager get notified that I left the Duo Plan? Thank you.
I am a plan member in a duo plan. I want to leave the plan. If I leave, will it cancel the premium for the Plan manager? Will the plan manager get notified that I left the Duo Plan? Thank you.
Spotify Star
454 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Spotify premium through Vodafone until March 2026. Today, my account has reverted to F...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
1148 Views
5 replies
0 likes
PlanPremium DuoCountryUK / Switzerland My Question or IssueI have recently moved from the UK to Switzerland. I am trying to switch my card details to my Swiss card, however when I try to do this, I am not given the option to switch to a Premium Duo p...
Plan Premium Duo Country UK / Switzerland My Question or Issue I have recently moved from the UK to Switzerland. I am trying to switch my card details to my Swiss card, however when I tr...
Casual Listener
1340 Views
4 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try anPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My...
None of the below information is required. However, the more you provide the easier it will be for us to try an Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro ...
Spotify Star
494 Views
1 replies
0 likes
Hi, I have an account and it works fine with my paypal, I wanted to open one for a friend and it won't let me pay with my paypal when my paypal is working and is paying my subscriptionPlanfamilyCountryPhilippinesDevice(iPhone 8, Samsung Galaxy 9, Mac...
Hi, I have an account and it works fine with my paypal, I wanted to open one for a friend and it won't let me pay with my paypal when my paypal is working and is paying my subscription Plan family ...
Moderator
1035 Views
1 replies
0 likes
무려 체험 후 결제가 되었는데, 원래 7900원이 결제되어야 하는데 8690원이 결제됐어요 왜죠?
무려 체험 후 결제가 되었는데, 원래 7900원이 결제되어야 하는데 8690원이 결제됐어요 왜죠?
383 Views
0 replies
0 likes
PlanDuoCountryUnited states My Question or IssueI got a prompt for a 2 month free trail but when I signed up it said it would charge me in june.
Plan Duo Country United states My Question or Issue I got a prompt for a 2 month free trail but when I signed up it said it would charge me in june.
Moderator
544 Views
1 replies
0 likes
Havia pego o plano gratuito do spotify mas esqueci de cancelar para não ser cobrado, acabei que fui cobrado sem o meu consentimento e quero cancelar o plano e um reembolso
Havia pego o plano gratuito do spotify mas esqueci de cancelar para não ser cobrado, acabei que fui cobrado sem o meu consentimento e quero cancelar o plano e um reembolso
Spotify Star
1038 Views
3 replies
0 likes
I pay for the individual premium plan with StellarFi now and when I switched it over it worked for a couple days and then just put me back to the free version and now it won’t let me add any other cards to get it back or anything.PlanFree/PremiumCoun...
I pay for the individual premium plan with StellarFi now and when I switched it over it worked for a couple days and then just put me back to the free version and now it won’t let me add any other ca...
Spotify Star
1161 Views
5 replies
0 likes
I had spotify Free plan with 175+ songs in my playlist. As soon as I upgraded to premium, my playlist was lost and all the liked songs were gone. How and why? How can I recover them all back?P.S. I tried the 'recover playlist' option in my account bu...
I had spotify Free plan with 175+ songs in my playlist. As soon as I upgraded to premium, my playlist was lost and all the liked songs were gone. How and why? How can I recover them all back? P.S....
Spotify Star
528 Views
1 replies
0 likes
Hola el día 15 me apareció que supuesta mente me regalaban el plan duo durante 2 meses pero no me an dado nada solo me cambiaron al plan duo pero nada más
Hola el día 15 me apareció que supuesta mente me regalaban el plan duo durante 2 meses pero no me an dado nada solo me cambiaron al plan duo pero nada más
Spotify Star
222 Views
1 replies
0 likes
Hello, I purchased the spotty student subscription that states Hulu comes with it, but when I log into Hulu it will not let me watch.Planstudent/PremiumCountryUS My Question or IssueHow can I get the Hulu to work with my Spotify subscription
Hello, I purchased the spotty student subscription that states Hulu comes with it, but when I log into Hulu it will not let me watch. Plan student/Premium Country US My Question or Issue...
Spotify Star
298 Views
1 replies
0 likes
Minha conta esta toda conturbada, quero apenas o plano duo com pago automático
Minha conta esta toda conturbada, quero apenas o plano duo com pago automático
Spotify Star
353 Views
1 replies
0 likes
