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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 53521 Views
  • 32 replies
  • 3 likes
  • 53521 Views
  • 32 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6866 Views
  • 23 replies
  • 2 likes
  • 6866 Views
  • 23 replies
  • 2 likes

i forgot to cancel spotify premium and i need my money back

please refund me and remove yhe spotify premium from my account. i really need the money please

  • Visitor
  • please refund me and remove yhe spotify premium from my account. i really need the money please
  • Billy-J
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Can I upgrade Spotify Premium with Hulu to Duo and keep Hulu?

I currently have a Premium Spotify account with Hulu. My husband has mentioned wanting to join Spotify. Is it possible to upgrade to duo and not lose Hulu?

  • Visitor
  • I currently have a Premium Spotify account with Hulu. My husband has mentioned wanting to join Spotify. Is it possible to upgrade to duo and not lose Hulu?
  • Billy-J
  • Spotify Star
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Disabling ads for Duo

PlanPremiumCountry DevicePixel 7 ProOperating SystemAndroid My Question or IssueWhen I start the app I get an ad for Duo even if I have premium. I dismiss it but it will show up again next day or so. Why? If i habe premium I 9ay for no ads.And, if I ...

  • Music Fan
  • Plan Premium Country   Device Pixel 7 Pro Operating System Android   My Question or Issue When I start the app I get an ad for Duo even if I have premium.   I dismiss it bu...
  • Billy-J
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change hulu account associated with spotify subscription.

I recently tried to set up the hulu account that comes with the spotify student plan. I remember being asked if I already had an account or if I wanted to make a new account at one point. I clicked on the new account option, but it proceeded to sign ...

  • Newbie
  • I recently tried to set up the hulu account that comes with the spotify student plan. I remember being asked if I already had an account or if I wanted to make a new account at one point. I clicked o...
  • Joan
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Importar listas de reproducción desde YouTube music?

Estoy intentando pasar listas de reproducción de YouTube music a Spotify pero no deja contraté por un mes para probar la app pero si no me puedo traer mi música prefiero quedarme dónde la tengo organizada!

  • Visitor
  • Estoy intentando pasar listas de reproducción de YouTube music a Spotify pero no deja contraté por un mes para probar la app pero si no me puedo traer mi música prefiero quedarme dónde la tengo organ...
  • Alex
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've had premium individual for a while and trying to change my plan to duo, when I go to cha...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've ha...
  • Joan
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution paid for spotify premium, haven't got it.

As the title says, I paid money for spotify premium, the money is no longer in my bank account, but spotify still says im on a free account, and before you say "you're logged into the wrong account" I am not, I do not have multiple spotify accounts, ...

  • Casual Listener
  • As the title says, I paid money for spotify premium, the money is no longer in my bank account, but spotify still says im on a free account, and before you say "you're logged into the wrong account" ...
  • Alex
  • Spotify Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Solved!! I have spotify free, why does it not let me get premium?

I have free spotify and entered with facebook. I cannot upgrade to spotify premium since I live in Quebec Canada, why??

  • Casual Listener
  • I have free spotify and entered with facebook. I cannot upgrade to spotify premium since I live in Quebec Canada, why??
  • Katherine6969
  • Casual Listener
  • 282 Views
  • 5 replies
  • 0 likes
  • 282 Views
  • 5 replies
  • 0 likes

Superuser Contribution Abonnement Duo- issue with address

Hello, my partner and I (living under the same roof in Belgium) subscribed a Premium duo. But Spotify keeps telling us that we don't live at the same address (it says 'different countries'). That makes few days now and I am paying a duo for nothing. ...

  • Visitor
  • Hello, my partner and I (living under the same roof in Belgium) subscribed a Premium duo. But Spotify keeps telling us that we don't live at the same address (it says 'different countries'). That mak...
  • Dian
  • Spotify Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution 12 months plan At rs299 . What does this mean ?

I am recently being shown a plan of 299rs for which I'll get 12 months of premium individual. Just to get clear can i use Spotify on pc and all other devices.also is this plan stated above correct? Like do i really get 12 months premium at 299 ??

  • Visitor
  • I am recently being shown a plan of 299rs for which I'll get 12 months of premium individual. Just to get clear can i use Spotify on pc and all other devices.also is this plan stated above correct? L...
  • Dian
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account still playing ad

I have had a premium plan on my account for almost a year now and just had two ads come on the app in the player. And no, it was not playing from a podcast, the ads were their own, separate tracks. The whole reason I pay for a premium account is so I...

  • Visitor
  • I have had a premium plan on my account for almost a year now and just had two ads come on the app in the player. And no, it was not playing from a podcast, the ads were their own, separate tracks. T...
  • Dian
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution No he podido hacer el registro para una cuenta de estudiante me marca error

no me ha dejado poner mi cuenta en estudiante o renovarla por que ya la tenia pero se cancelo e intente reactivarla pero nunca me deja

  • Visitor
  • no me ha dejado poner mi cuenta en estudiante o renovarla por que ya la tenia pero se cancelo e intente reactivarla pero nunca me deja
  • Alex
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift a Premium Subscription to a distant friend

I want to give a gift of a Spotify premium subscription to a friend who lives in Sweden, (I am in the UK). I want to be the person paying her monthly subscription, is this possible?

  • Casual Listener
  • I want to give a gift of a Spotify premium subscription to a friend who lives in Sweden, (I am in the UK). I want to be the person paying her monthly subscription, is this possible?
  • Dian
  • Spotify Legend
  • 895 Views
  • 3 replies
  • 0 likes
  • 895 Views
  • 3 replies
  • 0 likes

I upgraded to premium, but I still have ads during lullaby music!

I made a playlist of lullaby music while rocking the baby but the ads woke her up. I upgraded to premium because you advertised this wouldn’t happen!!! What’s going on!!

  • Visitor
  • I made a playlist of lullaby music while rocking the baby but the ads woke her up. I upgraded to premium because you advertised this wouldn’t happen!!! What’s going on!!
  • BabyEcho0_YT
  • Roadie
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Compre el plan familiar y me dieron el plan individual

Compre el plan familiar pero recibi el individual y en la seccion de recibos sale mi pago de plan familiarI bought the family plan but I received the individual plan and in the receipt section my family plan payment appears

  • Visitor
  • Compre el plan familiar pero recibi el individual y en la seccion de recibos sale mi pago de plan familiar I bought the family plan but I received the individual plan and in the receipt section my...
  • Prague
  • Spotify Star
  • 104 Views
  • 1 replies
  • 1 likes
  • 104 Views
  • 1 replies
  • 1 likes

Premium duo

PlanPremium Duo My Question or IssueMy Dad and me want to upgrade to premium Duo. He is concerned ,as he owns a free versions and I a premium version, that his playlist won’t be saved when he joins the Premium Duo option.

  • Visitor
  • Plan Premium Duo   My Question or Issue My Dad and me want to upgrade to premium Duo. He is concerned ,as he owns a free versions and I a premium version, that his playlist won’t be saved wh...
  • AdamDam
  • Spotify Star
  • 1878 Views
  • 1 replies
  • 1 likes
  • 1878 Views
  • 1 replies
  • 1 likes