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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70150 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134141 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72320 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255599 Views
156 replies
13 likes
I recently changed my Spotify plan and have been charged twice within the space of 20 days. I get charged through my phone provider EE and the direct debit comes out at the same time as my phone bill. I have recently been charged separately through S...
I recently changed my Spotify plan and have been charged twice within the space of 20 days. I get charged through my phone provider EE and the direct debit comes out at the same time as my phone bill...
Spotify Star
672 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesOperating SystemAndroidMy Question or IssueI am a recent premium individual and yet some features still don't work, like the shuffle button is still there and I can't choose my own songs, and the lyrics of songs are blo...
Plan Premium Country United States Operating System Android My Question or Issue I am a recent premium individual and yet some features still don't work, like the shuffle button is still there...
Spotify Star
693 Views
1 replies
0 likes
I recently changed cards and needed to update my method of payment. However, every time I try to update it the site says payment failed. I have tried incognito mode, waiting for hours in case it is a network issue, and I have sufficient funds.
I recently changed cards and needed to update my method of payment. However, every time I try to update it the site says payment failed. I have tried incognito mode, waiting for hours in case it is a...
Moderator
1457 Views
3 replies
1 likes
I want to get the 3 moths free premium but is there a way to pay with a Spotify gift card?
I want to get the 3 moths free premium but is there a way to pay with a Spotify gift card?
Spotify Star
699 Views
1 replies
0 likes
Dónde puedo colocar un PQR YA QUE ME ESTAN COBRANDO UN VALOR QUE NO ES EL ACORDADO NECISITO EL REEMBOLSO
Dónde puedo colocar un PQR YA QUE ME ESTAN COBRANDO UN VALOR QUE NO ES EL ACORDADO NECISITO EL REEMBOLSO
Moderator
466 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just verified with sheer id for the student discount but it will not work when I click stud...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Spotify Star
562 Views
1 replies
0 likes
Hi! I'm home from college for the summer and don't use Spotify as much. Has anyone canceled and then reactivated with a student premium account?Thanks!
Hi! I'm home from college for the summer and don't use Spotify as much. Has anyone canceled and then reactivated with a student premium account? Thanks!
Spotify Star
3617 Views
1 replies
0 likes
I am getting debited for both student account and individual account and I don’t like it I need you to stop the subscription of the student account PlanPremiumCountryUnited States Device(iPhone 13 pro)Operating System(iOS 17.3.) My Question or IssueI...
I am getting debited for both student account and individual account and I don’t like it I need you to stop the subscription of the student account Plan Premium Country United States ...
Spotify Star
652 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I recently tried to purchase the duo for my son and I before realising that I’m unable to ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I re...
Spotify Star
1235 Views
1 replies
1 likes
PlanFree/PremiumCountryIreland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy family members are getting Spotify Premium offers of 99c for a 3 month period but w...
Plan Free/Premium Country Ireland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Spotify Star
368 Views
1 replies
0 likes
PlanDuoCountryUK Device Operating SystemMacOs My Question or IssueI've just upgraded to a Duo account and am asked to enter my home address. However it doesn't recognise my correct address and insists on giving me one with the wrong post code. There ...
Plan Duo Country UK Device Operating System MacOs My Question or Issue I've just upgraded to a Duo account and am asked to enter my home address. However it doesn't re...
Spotify Star
374 Views
1 replies
0 likes
I opened spotify to find 2 free months of duo, I then exited the app to ask my wife and when I got back on I cant find the promotion. All I can find is 1 month of duo free. Any idea where I can get the 2 months back?
I opened spotify to find 2 free months of duo, I then exited the app to ask my wife and when I got back on I cant find the promotion. All I can find is 1 month of duo free. Any idea where I can get t...
Casual Listener
5772 Views
8 replies
4 likes
i have a 3 month free trial code from H&M and it’s not working when it’s a valid code.
i have a 3 month free trial code from H&M and it’s not working when it’s a valid code.
Spotify Star
970 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was paying my annual plan in advance in Sri Lanka. However, I bought an additional one-year...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
910 Views
3 replies
0 likes
Fiz a compra do plano família e não consigo ter acesso ao mesmo. É como se o valor debitado fosse enviado a eles, mas meu acesso não é liberado. Me ajudem kkkk pagar algo e não usar é complicado. Grato.
Fiz a compra do plano família e não consigo ter acesso ao mesmo. É como se o valor debitado fosse enviado a eles, mas meu acesso não é liberado. Me ajudem kkkk pagar algo e não usar é complicado. Gra...
Spotify Star
577 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf i download an audiobook into my playlist, does that still limit the hours if ausiobook pla...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If i do...
Spotify Legend
290 Views
1 replies
0 likes
I want to quit my current free partner plan and start an inidvidual subscription. I do want to keep my history and playlists. How do I do that?
I want to quit my current free partner plan and start an inidvidual subscription. I do want to keep my history and playlists. How do I do that?
Spotify Star
277 Views
1 replies
0 likes
Hola, mi duda se basa en si puedo cancelar mi suscripcion y en el mismo dia volver a contratar una, pero para otra cuenta.Es posible o es necesario esperar determinado tiempo para volver a contratar?
Hola, mi duda se basa en si puedo cancelar mi suscripcion y en el mismo dia volver a contratar una, pero para otra cuenta. Es posible o es necesario esperar determinado tiempo para volver a contrata...
Moderator
1813 Views
3 replies
0 likes
PlanPremiumCountryGermanyMy Question or IssueHallo, ich habe mir im Laden 12x 1 Monate Spotify Premium gekauft. 4 dieser 12 Karten habe ich auch schon erfolgreich eingelöst, aber bei allen anderen Karten bekomme ich nur folgende Meldung: "Du kannst d...
Plan Premium Country Germany My Question or Issue Hallo, ich habe mir im Laden 12x 1 Monate Spotify Premium gekauft. 4 dieser 12 Karten habe ich auch schon erfolgreich eingelöst, aber bei allen ...
Visitor
4083 Views
8 replies
0 likes
PlanFree Device(iPhone 11 im having trouble redeeming my gift card I put In the code and it also asks or a postal code which I also entered and it still won’t work plz help!!
Plan Free Device (iPhone 11 im having trouble redeeming my gift card I put In the code and it also asks or a postal code which I also entered and it still won’t work plz h...
Visitor
6206 Views
6 replies
2 likes
