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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128792 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57037 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232185 Views
144 replies
13 likes
I have Spotify Premium with the free Hulu option. However I am being charged for Hulu, when I try to cancel the Hulu subscription on the Hulu website I am forced to revert to Spotify website account page where there is no option to cancel Hulu. I wan...
I have Spotify Premium with the free Hulu option. However I am being charged for Hulu, when I try to cancel the Hulu subscription on the Hulu website I am forced to revert to Spotify website account ...
Visitor
846 Views
2 replies
0 likes
Quiero cancelar suscripción pues me ofreció mes gratis y después cobro . Me descontó de una
Quiero cancelar suscripción pues me ofreció mes gratis y después cobro . Me descontó de una
Spotify Star
264 Views
1 replies
0 likes
I redeemed a 1-month gift card on December 25 and my premium stopped working on January 9
I redeemed a 1-month gift card on December 25 and my premium stopped working on January 9
Moderator
235 Views
1 replies
0 likes
A friend send me a gift card from amazon but I can't seem to activate it and I need help.I tried to find something on the community but it wasn't easy or comfortablecould you please help me?
A friend send me a gift card from amazon but I can't seem to activate it and I need help. I tried to find something on the community but it wasn't easy or comfortable could you please help me?
Newbie
4007 Views
24 replies
0 likes
My partner and I split up recently and now I want to exit the family account we were sharing and have my own premium account again. How can I do this without losing all my playlists and other premium features?
My partner and I split up recently and now I want to exit the family account we were sharing and have my own premium account again. How can I do this without losing all my playlists and other premiu...
Spotify Star
16745 Views
4 replies
0 likes
PlanPremium IndividualCountryUK My Question or Issue I've paid for my premium individual account up to September 2024 with vouchers. But i'd like to upgrade to Premium Duo - how do i do this and only pay the additional per month for the Duo ? Thanks
Plan Premium Individual Country UK My Question or Issue I've paid for my premium individual account up to September 2024 with vouchers. But i'd like to upgrade to P...
Spotify Star
258 Views
1 replies
0 likes
How can I add multiple plans to my account? PlanPremium Family currently Country USA Device(iPhone/iPad) Operating System(iOS 16/17) My Question or IssueI have a Premium Family currently but want to add an Individual Premium account on my billing.
How can I add multiple plans to my account? Plan Premium Family currently Country USA Device (iPhone/iPad) Operating System (iOS 16/17) My Question o...
Spotify Star
267 Views
1 replies
0 likes
PlanPremium IndividualCountryPoland My Question or IssueHello everyone. Today me and a number of my friends received an e-mail about updating the price of the Premium Individual subscription price by a couple of PLN, and an information that this chan...
Plan Premium Individual Country Poland My Question or Issue Hello everyone. Today me and a number of my friends received an e-mail about updating the price of the Premium Individual subs...
Spotify Star
287 Views
1 replies
0 likes
I took advantage of a month ago promotional offer 3 months of premium for the price of one month, in the end now took away the premium and require premium, what is the scam???:(.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro l...
I took advantage of a month ago promotional offer 3 months of premium for the price of one month, in the end now took away the premium and require premium, what is the scam???:(. Plan Free/Premium ...
Spotify Star
276 Views
1 replies
0 likes
I went to check Spotify's premium options and the website in Portuguese makes reference to the premium trial for 3 months. It says to click. I clicked and it says that we must enter a payment method just to stay registered in case, after the trial pe...
I went to check Spotify's premium options and the website in Portuguese makes reference to the premium trial for 3 months. It says to click. I clicked and it says that we must enter a payment method ...
Casual Listener
406 Views
2 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 11 moving to, Samsung galaxy s23fe)Operating System(Android 13) My Question or IssueI pay for premium account through iTunes but can't access it on my new android. It only connects me with a free account. I need ...
Plan Premium Country Canada Device (iPhone 11 moving to, Samsung galaxy s23fe) Operating System (Android 13) My Question or Issue I pay for premium account through iTunes but...
Spotify Star
468 Views
1 replies
0 likes
Hello, in light of the recent price increase I got a pop up message in the app to agree to the new terms and price - which I clicked to accept. I thought this worked as I did not get pop ups anymore but now I got an email from Spotify stating that my...
Hello, in light of the recent price increase I got a pop up message in the app to agree to the new terms and price - which I clicked to accept. I thought this worked as I did not get pop ups...
Spotify Star
760 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
489 Views
1 replies
0 likes
Hi, I have a DUO account and I can access premium content I.e the Britney Spears audio 'The Woman in Me' but this is still locked content on my partners account. We have checked that DUO is correctly assigned and we have logged in and out of her acco...
Hi, I have a DUO account and I can access premium content I.e the Britney Spears audio 'The Woman in Me' but this is still locked content on my partners account. We have checked that DUO is ...
Casual Listener
477 Views
2 replies
0 likes
I accidentally activated premium plan on both of my Spotify accounts at the same time, so one of them will not be used for the next 6 months. Is it possible to get a refund through a credit note to use it to extend my premium plan in 6 months? Or to ...
I accidentally activated premium plan on both of my Spotify accounts at the same time, so one of them will not be used for the next 6 months. Is it possible to get a refund through a credit note to u...
Spotify Star
352 Views
2 replies
0 likes
PlanPremium para estudiantesCountryPerú Buen día, mi duda o problema es que contraté el plan Premium para estudiantes en Perú cuyo costo es de S/11.90 (moneda peruana), pero en mi estado de cuenta del banco BCP se me está cobrando en dólares(USD). El...
Plan Premium para estudiantes Country Perú Buen día, mi duda o problema es que contraté el plan Premium para estudiantes en Perú cuyo costo es de S/11.90 (moneda peruana), pero en mi esta...
Visitor
2694 Views
6 replies
0 likes
I have tried redeeming my $30 Spotify premium gift card but everytime I click continue after putting in my information it says the address is invalid. I have also tried using a public space rather than my home but it will not work either.
I have tried redeeming my $30 Spotify premium gift card but everytime I click continue after putting in my information it says the address is invalid. I have also tried using a public space rather th...
Spotify Star
561 Views
1 replies
0 likes
I suddenly lost my premium, and I can't figure out how to get it back. In my order history, it said that my last order was refunded about a week ago. So I thought maybe it was a weird bug and I just would get a new one, but now when I get redirected ...
I suddenly lost my premium, and I can't figure out how to get it back. In my order history, it said that my last order was refunded about a week ago. So I thought maybe it was a...
Spotify Star
295 Views
1 replies
0 likes
I am wanting to switch from premium to duo with my husband and just want to make sure I’m doing it right. I need to cancel premium first on one of ours and wait until the billing time is up before being allowed to switch right? And then for my accoun...
I am wanting to switch from premium to duo with my husband and just want to make sure I’m doing it right. I need to cancel premium first on one of ours and wait until the billing time is up be...
Visitor
3287 Views
3 replies
0 likes
PlanPremiumCountrySpainDevice(iphone13)Operating System(windows 10) My Question or IssueI moved from Norway to Spain 2 months ago. My bank account on Norway ran out empty at some point so a payment is due at the moment.So the solution is to add a new...
Plan Premium Country Spain Device (iphone13) Operating System (windows 10) My Question or Issue I moved from Norway to Spain 2 months ago. My bank account on Norway ran out empty at ...
Spotify Star
269 Views
1 replies
0 likes
