Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88695 Views
- 54 replies
- 5 likes
- 88695 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11044 Views
- 24 replies
- 2 likes
- 11044 Views
- 24 replies
- 2 likes
Solved!! HELP!!!
I just signed up for Premium and downloaded it onto my laptop. Now I can't log in though. It lets me put in my username and password but it doesn't actually login. What do I do?
- I just signed up for Premium and downloaded it onto my laptop. Now I can't log in though. It lets me put in my username and password but it doesn't actually login. What do I do?
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- Casual Listener
- 313 Views
- 3 replies
- 0 likes
- 313 Views
- 3 replies
- 0 likes
QUIERO CAMBIAR MI SUSCRIPCION PREMIUM A GRATIS
SI CAMBIO MI SUSCRIPCION DE PREMIUM A GRATIS, LA SUSCRIPCION QUE ESTA PAGADA SE ME DEVUELVE EL DINERO O NO? AUNQUE SOLO HAYA PASADO UN DIA Y NO LA HAYA UTILIZADO?
- SI CAMBIO MI SUSCRIPCION DE PREMIUM A GRATIS, LA SUSCRIPCION QUE ESTA PAGADA SE ME DEVUELVE EL DINERO O NO? AUNQUE SOLO HAYA PASADO UN DIA Y NO LA HAYA UTILIZADO?
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- 205 Views
- 0 replies
- 0 likes
- 205 Views
- 0 replies
- 0 likes
Superuser Contribution Can't make my payment..
Hi. I've been trying to pay my monthly subscription but it kept saying payment declined. And please activate your e commerce. And I did activate it and I even waste my money to call the bank to check again. Please advise.
- Hi. I've been trying to pay my monthly subscription but it kept saying payment declined. And please activate your e commerce. And I did activate it and I even waste my money to call the bank to check...
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- Roadie
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Superuser Contribution me suscribi a una prueba gratis premium y mi saldo esta retenido
me acerque ami banco y me dicen que tengo un pago pendiente si yo solo probe premium y aun no termina mi prueba pero ya cancele mi suscripcion por que tengo un pago pendiente?
- me acerque ami banco y me dicen que tengo un pago pendiente si yo solo probe premium y aun no termina mi prueba pero ya cancele mi suscripcion por que tengo un pago pendiente?
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- Roadie
- 389 Views
- 1 replies
- 0 likes
- 389 Views
- 1 replies
- 0 likes
Superuser Contribution 2 months subscription charge
I've got a charge of two months of subscription for the last two months, what's wrong with it, want a refund of this 2 extra payments subscription
- I've got a charge of two months of subscription for the last two months, what's wrong with it, want a refund of this 2 extra payments subscription
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
They do not accept my credit card (i dont speak english)
He intentando muchas veces y con varias tarjetas de crédito el suscribirme y no me aceptan. Con diferentes cuentas también y me dice que mis tarjetas necesitan una activación, en el banco dicen que se pueden usar y ya compre en otros lugares sin prob...
- He intentando muchas veces y con varias tarjetas de crédito el suscribirme y no me aceptan. Con diferentes cuentas también y me dice que mis tarjetas necesitan una activación, en el banco dicen que s...
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- 128 Views
- 0 replies
- 0 likes
- 128 Views
- 0 replies
- 0 likes
Spotify premium
I have paid for 12 months of Spotify by using a Uni days discount, but for some reason my next payment is 02/06/2017 ?!
- I have paid for 12 months of Spotify by using a Uni days discount, but for some reason my next payment is 02/06/2017 ?!
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- Spotify Star
- 251 Views
- 3 replies
- 0 likes
- 251 Views
- 3 replies
- 0 likes
Account can't redeem family subscription invite
So, my family has a plan for family subscription, I will not explain how it works, 'cause this is a forum for the community of the program that enables that option, now when the admnistrator of the account sends the link or the invite to my sister it...
- So, my family has a plan for family subscription, I will not explain how it works, 'cause this is a forum for the community of the program that enables that option, now when the admnistrator of the a...
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- Community Legend
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Student account been charged £9.99
Hi,I have been charged £9.99 on 02/05/17 however I had a student membership. Can this be rectified?Thanks.
- Hi, I have been charged £9.99 on 02/05/17 however I had a student membership. Can this be rectified? Thanks.
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- Casual Listener
- 208 Views
- 4 replies
- 0 likes
- 208 Views
- 4 replies
- 0 likes
Premium Family Package
I already subscribe to the family package so I have two accounts and pay £14.99 a month for this service. However I have recently noticed advertisements stating you can receive a family premium package that allows up to six accounts for the same pric...
- I already subscribe to the family package so I have two accounts and pay £14.99 a month for this service. However I have recently noticed advertisements stating you can receive a family premium packa...
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- Spotify Star
- 726 Views
- 2 replies
- 0 likes
- 726 Views
- 2 replies
- 0 likes
Student Discount
I followed all the directions for the student discount account (canceled my existing premium, waited for the end of month, then apply for student premium. My school is on the list and it works since I had no issue whatsoever with Apple Music. I can n...
- I followed all the directions for the student discount account (canceled my existing premium, waited for the end of month, then apply for student premium. My school is on the list and it works since ...
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- Community Legend
- 199 Views
- 2 replies
- 0 likes
- 199 Views
- 2 replies
- 0 likes
Premium payment deletes all content
Ive had premium for about two months now. Just a few days ago I used spotify and it was fine. Log in today and all of my library songs, playlists, etc are all gone. And the date they were deleted? The same day the auto-payment went through for premiu...
- Ive had premium for about two months now. Just a few days ago I used spotify and it was fine. Log in today and all of my library songs, playlists, etc are all gone. And the date they were deleted? Th...
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Cant redeem my code
Hi i have got a code for free premium with a purchase but everyone I try redeem it it says invalid
- Hi i have got a code for free premium with a purchase but everyone I try redeem it it says invalid
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- Spotify Star
- 439 Views
- 7 replies
- 0 likes
- 439 Views
- 7 replies
- 0 likes
Charged Twice
After my old debit card expired I decided to start paying through my O2 phone however after checking my bill you have charged me twice, can this be looked at please?
- After my old debit card expired I decided to start paying through my O2 phone however after checking my bill you have charged me twice, can this be looked at please?
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- Community Legend
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Acount deactivated
Received text so say I have unsubscribed from premium. I didn't request that to happen and have paid up to date?!
- Received text so say I have unsubscribed from premium. I didn't request that to happen and have paid up to date?!
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- Community Legend
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
I need to buy every month... same card
I'm tired of buying spotify every month due to the message "spotify has expired" I bought a spotify slil that it would be withdrawn money every month.There have always been money on the account. Always the same cardWhy doesnt spotify remember this ca...
- I'm tired of buying spotify every month due to the message "spotify has expired" I bought a spotify slil that it would be withdrawn money every month. There have always been money on the account. ...
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- 161 Views
- 0 replies
- 0 likes
- 161 Views
- 0 replies
- 0 likes
uppdatera betalningsinformation misslyckades
Har bytt kontokort och försöker på uppmaning av Spotify att uppdatera mina betalningsuppgifter. Är säker på att jag skriver rätt uppgifter, ändå godkänns inte min uppdatering. Varför? mvh Lars
- Har bytt kontokort och försöker på uppmaning av Spotify att uppdatera mina betalningsuppgifter. Är säker på att jag skriver rätt uppgifter, ändå godkänns inte min uppdatering. Varför? mvh La...
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- 1155 Views
- 0 replies
- 4 likes
- 1155 Views
- 0 replies
- 4 likes
Why can I not choose monthly premium subscription
I forgot to update my credit card info before it was changed out and spotify needed to charge me for the new month. Now that I want to update my subscription information, my only options are to do spotify for students, which I do not qualify for. Or ...
- I forgot to update my credit card info before it was changed out and spotify needed to charge me for the new month. Now that I want to update my subscription information, my only options are to...
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- 98 Views
- 0 replies
- 0 likes
- 98 Views
- 0 replies
- 0 likes
Family Premium Subscription.
I got this error. Please help me.
- I got this error. Please help me.
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- 100 Views
- 0 replies
- 0 likes
- 100 Views
- 0 replies
- 0 likes
premium betaald
Hallo,Ik heb sinds een paar weken spotify premium maar ik krijg constant de melding dat ik offline ben.. Ik kan zonder WiFi niet luisteren naar spotify
- Hallo, Ik heb sinds een paar weken spotify premium maar ik krijg constant de melding dat ik offline ben.. Ik kan zonder WiFi niet luisteren naar spotify
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- 133 Views
- 0 replies
- 1 likes
- 133 Views
- 0 replies
- 1 likes