Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 42695 Views
- 20 replies
- 1 likes
- 42695 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5374 Views
- 23 replies
- 2 likes
- 5374 Views
- 23 replies
- 2 likes
Den
Mi tarjeta de regalo no me permite hacer valido el codigo, me manda a departamento de atencion, que hago?
- Mi tarjeta de regalo no me permite hacer valido el codigo, me manda a departamento de atencion, que hago?
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
Switching premium account from Facebook to email
Hi,My premium Spotify account is currently linked to Facebook and I only login via my Facebook account (I don't have an email login set up). I forgot about this and when I deactivated my Facebook account I could no longer access Spotify. I only just ...
- Hi, My premium Spotify account is currently linked to Facebook and I only login via my Facebook account (I don't have an email login set up). I forgot about this and when I deactivated my Facebook...
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Payment problems
What is the format for entering cc expiration date it says mm/yy for example I tried 01/01 01/2001 still doesn't work help please?
- What is the format for entering cc expiration date it says mm/yy for example I tried 01/01 01/2001 still doesn't work help please?
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- Community Legend
- 231 Views
- 3 replies
- 0 likes
- 231 Views
- 3 replies
- 0 likes
Cant update creditcard
Hi, i try to update my creditcard, but it keeps coming back to month/year? Tryed man times...
- Hi, i try to update my creditcard, but it keeps coming back to month/year? Tryed man times...
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- Not applicable
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Can't pay using mobile number
I think it's some kind of error it keeps saying my account has insufficient funds but it is not help please!
- I think it's some kind of error it keeps saying my account has insufficient funds but it is not help please!
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
premium payment
I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premium now?
- I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premiu...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Bill of familiar plan
I just need to know if the familiar plan is each month or 21 days.
- I just need to know if the familiar plan is each month or 21 days.
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- Casual Listener
- 155 Views
- 2 replies
- 0 likes
- 155 Views
- 2 replies
- 0 likes
Charged 3 times
Hi everyone,I've been charged 3 times for spotify premium, student. Also, i don't have premium account. any answers from spotify support?
- Hi everyone, I've been charged 3 times for spotify premium, student. Also, i don't have premium account. any answers from spotify support?
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- Community Legend
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Stop subscription
Want to stop monthly subscription.
- Want to stop monthly subscription.
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- Community Legend
- 407 Views
- 1 replies
- 0 likes
- 407 Views
- 1 replies
- 0 likes
Solved!! Charged Without Premium
I decided to give the 30 day free trial a go. However, I have been charged 4MYR and on top of that I still have not received premium for my account. Rectify please.
- I decided to give the 30 day free trial a go. However, I have been charged 4MYR and on top of that I still have not received premium for my account. Rectify please.
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- Newbie
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Announce customer about unsubscribing from Spotify premium
As you normally know you inform the customer about free trial for a period of time but before they try Spotify premiunt ienen that put their credit card number so that when the Spotify finishes premiun swe discote the quota and continue with premiun ...
- As you normally know you inform the customer about free trial for a period of time but before they try Spotify premiunt ienen that put their credit card number so that when the Spotify finishes premi...
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- Casual Listener
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Superuser Contribution End premium on a lost account
Hello!I have an old account, still connected with my credit card for monthly payment.Problem is, since I have a new phone Im not auto inlogged. And the old acc is on a mail not loggable anymore, think "@live" is unusable. Anyway, i have no way of res...
- Hello! I have an old account, still connected with my credit card for monthly payment. Problem is, since I have a new phone Im not auto inlogged. And the old acc is on a mail not loggable anymore, ...
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- Roadie
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
7day premium trial vs 30 day
Just signed up to try Notify premium via my phone. Noticed this trial is only for 7 days, not one month like it says on the site -- can this be changed to try for one month??
- Just signed up to try Notify premium via my phone. Noticed this trial is only for 7 days, not one month like it says on the site -- can this be changed to try for one month??
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- Community Legend
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Płatność sms
Fajnie by było jak by się dało płacić za premium sms'em
- Fajnie by było jak by się dało płacić za premium sms'em 🙂
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- 881 Views
- 0 replies
- 1 likes
- 881 Views
- 0 replies
- 1 likes
Add support for Google ChromeCast
I just signed up for Premium and would like to download songs to hear while offline. I see the instructions that I should go to library, press settings, and then tap download using cellular. But I don't see "download using cellular" anywhere.
- I just signed up for Premium and would like to download songs to hear while offline. I see the instructions that I should go to library, press settings, and then tap download using cellular. Bu...
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- Community Legend
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Solved!! I was charged 5.29 dollars but I'm on the spotify free
Need help on this,it shows on my account that i was charge 5.29, but I have not received any privilege
- Need help on this,it shows on my account that i was charge 5.29, but I have not received any privilege
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- Community Legend
- 1165 Views
- 5 replies
- 0 likes
- 1165 Views
- 5 replies
- 0 likes
Cancel
My grandmother has been paying for my sister's premium account. My sister died 2 months ago and my grandmother has not been able to cancel her payments. How does she do this? We can't access my sister's account, as we don't know her user name and pas...
- My grandmother has been paying for my sister's premium account. My sister died 2 months ago and my grandmother has not been able to cancel her payments. How does she do this? We can't access my siste...
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- Community Legend
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
NO OPTION TO CONTINUE FREE--ONLY PREMIUM--ALL PLAYLISTS GONE--HELP!
NO OPTION TO CONTINUE FREE--ONLY PREMIUM TRIAL OFFER VISIBLE--ALL PLAYLISTS GONE--HELP! WHAT'S AN F'ING VALUE FOR A FIELD?
- NO OPTION TO CONTINUE FREE--ONLY PREMIUM TRIAL OFFER VISIBLE--ALL PLAYLISTS GONE--HELP! WHAT'S AN F'ING VALUE FOR A FIELD?
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- Community Legend
- 264 Views
- 3 replies
- 0 likes
- 264 Views
- 3 replies
- 0 likes
Premium subscription problem
: I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.
- : I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.
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- Community Legend
- 459 Views
- 3 replies
- 0 likes
- 459 Views
- 3 replies
- 0 likes
Wanted to cancel, forgot yesterday was renewal
Yesterday the 31st March was renewal date but I was too busy and forgot to cancel. I was thus charged $9.99. It is 1st April today, if I cancel, will I be given a - Full refund- Partial refund (90+ % based on date)- No refund ??
- Yesterday the 31st March was renewal date but I was too busy and forgot to cancel. I was thus charged $9.99. It is 1st April today, if I cancel, will I be given a - Full refund...
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- Newbie
- 381 Views
- 4 replies
- 0 likes
- 381 Views
- 4 replies
- 0 likes