Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106146 Views
- 70 replies
- 8 likes
- 106146 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13122 Views
- 24 replies
- 2 likes
- 13122 Views
- 24 replies
- 2 likes
Can't re-subscribe as country location (France) isn't where my Spotify account was set up
I'm trying to get a family subscription but can't complete the transaction as my Spotify account was set up in the UK but I now live in France. I've tried using the incognito tab on my browser - this doesn't work. Any suggestions? Thanks(iOS 10, Andr...
- I'm trying to get a family subscription but can't complete the transaction as my Spotify account was set up in the UK but I now live in France. I've tried using the incognito tab on my browser - this...
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Premium subscription
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have paid for premium and the money has come out of my account but I don't have access
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
If I change to premium duo, can my toddler listen in her alexa at home, and I on my phone?
I want to be able to listen to music at work, while my toddler listens to music at home via alexa. If I change to premium duo, is there a why to make a configuration for her playlist to play via alexa? She's 1, so she obviusly doesnt have a phone. Pl...
- I want to be able to listen to music at work, while my toddler listens to music at home via alexa. If I change to premium duo, is there a why to make a configuration for her playlist to play v...
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- Community Legend
- 150 Views
- 1 replies
- 1 likes
- 150 Views
- 1 replies
- 1 likes
Switch to premium family
My Question or Issue: Hello, I would like to subscribe to a premium family pack. My question is that my two children have already a premium one but my wife and I a free one. May I just subscribe to the family regarding that I pay with paypal monthly ...
- My Question or Issue: Hello, I would like to subscribe to a premium family pack. My question is that my two children have already a premium one but my wife and I a free one. May I just subsc...
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- Casual Listener
- 188 Views
- 2 replies
- 1 likes
- 188 Views
- 2 replies
- 1 likes
Superuser Contribution Combining two Premium accounts into one Duo account
Hey!My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo subscription, then send her the invite to Duo, would this force he...
- Hey! My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo subscriptio...
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- Spotify Legend
- 40625 Views
- 12 replies
- 1 likes
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DuoPremiumSubscription
- 40625 Views
- 12 replies
- 1 likes
Changing from family to premium individual
When on my subscription page, i see that the only option i have available is to go free, and then get a premium account. In that case would i loose all my playlists and liked songs?
- When on my subscription page, i see that the only option i have available is to go free, and then get a premium account. In that case would i loose all my playlists and liked songs?
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- Spotify Star
- 120 Views
- 1 replies
- 0 likes
- 120 Views
- 1 replies
- 0 likes
Superuser Contribution Premium student Hulu not working on tv or laptop but only on my phone.
PlanPremium StudentCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Premium Student Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nbs...
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- Moderator
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Superuser Contribution Can't make payment for subscription with my Debit card
PlanPremiumCountryBangladesh Device(OnePlus Nord N20 )Operating System(Android 12) My Question or IssueI had received an email from Spotify for rejoining a premium subscription with a plan of 3months subscription for 199/- BDT.So i wanted to purchase...
- Plan Premium Country Bangladesh Device (OnePlus Nord N20 ) Operating System (Android 12) My Question or Issue I had received an email from Spotify for rejoining a premi...
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- Moderator
- 331 Views
- 4 replies
- 0 likes
- 331 Views
- 4 replies
- 0 likes
Premium
Hi so I'm trying to get the 3months of spotify premium for 0 dollars and I'm typing in my card information and it says I've already done spotify premium. I know for a fact I have never tried spotify premium. If you could help that would be amazing.Pl...
- Hi so I'm trying to get the 3months of spotify premium for 0 dollars and I'm typing in my card information and it says I've already done spotify premium. I know for a fact I have never tried spotify ...
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
I'm gonna be charge 10€ for August but I was still a student
I had a student account but it seems that it stopped After July. But I'm still a student and wanna keep my student suscription. How Can I not be charged for a non student subscription for August and September.
- I had a student account but it seems that it stopped After July. But I'm still a student and wanna keep my student suscription. How Can I not be charged for a non student subscription for August and ...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
I want to change my payment method card but it doesn't match the country that I am in
PlanPremiumCountrycurrently Spain My Question or IssueI am going to travel so I want to use my other credit card for the payments. This credit card has a Lithuanian IBAN. How can I use this card even if I am not in Lithuania?
- Plan Premium Country currently Spain My Question or Issue I am going to travel so I want to use my other credit card for the payments. This credit card has a Lithuanian IBAN. How can I u...
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Is it possible to change billing date or end my premium features early
I'd like to change my billing date to match when all my other bills go out for consistency and budget planning reasons. I've just cancelled premium and my account will change to Spotify Free on 19/05/2023. However, I want to resubscribe on the 16/05,...
- I'd like to change my billing date to match when all my other bills go out for consistency and budget planning reasons. I've just cancelled premium and my account will change to Spotify Free on 19/05...
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- Not applicable
- 398 Views
- 5 replies
- 0 likes
- 398 Views
- 5 replies
- 0 likes
My paid subcriptionis not letting me log on to the 3 month trail of Spotify
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Will 3rd party subscriptions mess up my account?
PlanPremium FamilyCountryDenmark - Oister subscription My Question or IssueHi - with my cell phone carrier (Oister in Denmark) I am able to subscribe to Spotiy Premium Family at a cheaper rate than oridinary. BUT - i already have an existing account ...
- Plan Premium Family Country Denmark - Oister subscription My Question or Issue Hi - with my cell phone carrier (Oister in Denmark) I am able to subscribe to Spotiy Premiu...
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Student discount
I used the student discount for my undergrad, now I’m in graduate school and can’t use it again? Even if it’s a different school?PlanPremiumCountryUSA My Question or Issue
- I used the student discount for my undergrad, now I’m in graduate school and can’t use it again? Even if it’s a different school? Plan Premium Country USA My Question or Issue
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Solved!! What happens to my subscription when I change my location?
PlanPremium My Question or IssueI would like to know how I will be charged if I change my location to a country different from the one I am subscribed in. I am currently residing in Egypt and the premium subscription here is 50 EGP per month. I will ...
- Plan Premium My Question or Issue I would like to know how I will be charged if I change my location to a country different from the one I am subscribed in. I am currently residing in Egyp...
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- Spotify Star
- 6840 Views
- 10 replies
- 0 likes
- 6840 Views
- 10 replies
- 0 likes
Payment method updated but both new and old card are getting deducted
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have updated my payment method to another credit card but I am still getting charged to my ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Switched from premium solo to duo - wrong payment calculation
My premium solo plan was expected to be finished of 27.08.23. Today - 21.08.23 I've changed plan to duo. I've got information that date of payment has been changed to 25.08 - and this fine, but why I'm suppose to pay full DUO premium price for last m...
- My premium solo plan was expected to be finished of 27.08.23. Today - 21.08.23 I've changed plan to duo. I've got information that date of payment has been changed to 25.08 - and this fine, but why I...
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- Spotify Legend
- 371 Views
- 6 replies
- 0 likes
- 371 Views
- 6 replies
- 0 likes
My credit card is paying for several old accounts which I do not have a clue about
Hi, My credit card is paying for 4 accounts which off I am using one. I would like to cancel the rest but these are very old accounts that I do not have username or password anymore. What to do? Thank you for your help. -A
- Hi, My credit card is paying for 4 accounts which off I am using one. I would like to cancel the rest but these are very old accounts that I do not have username or password anymore. What to...
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Adding Duo while on a three month offer
PlanPremiumCountryUK DeviceSamsung Galaxy S10+Operating SystemAndroid I've just signed up to come back to Premium on the £10.99 for three months offer.What happens if I want to upgrade to Duo?Does it automatically ditch the offer and charge me 14.99 ...
- Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android I've just signed up to come back to Premium on the £10.99 for three months offer. What hap...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes