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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 9645 Views
  • 23 replies
  • 2 likes
  • 9645 Views
  • 23 replies
  • 2 likes

Student discount for grad school

Spotify premium student discount should be extended to those that choose to continue their education past the four years it takes for a bachelor. many students are either in the same place financially or they are in even more debt than they were. eve...

  • Newbie
  • Spotify premium student discount should be extended to those that choose to continue their education past the four years it takes for a bachelor. many students are either in the same place financiall...
  • Rgold2
  • Newbie
  • 2746 Views
  • 2 replies
  • 9 likes
  • 2746 Views
  • 2 replies
  • 9 likes

I cant pay for my subscription

Hello. Before that, I bought an individual subscription and the payment was constantly going through, but this time I decided to take a subscription for two and my payment simply does not pass from any cards. What should I do? Germany. «The payment f...

  • Regular
  • Hello. Before that, I bought an individual subscription and the payment was constantly going through, but this time I decided to take a subscription for two and my payment simply does not pass from a...
  • Maxim
  • Spotify Star
  • 498 Views
  • 6 replies
  • 0 likes
  • 498 Views
  • 6 replies
  • 0 likes

Superuser Contribution buenas, resulta que se me termino premium antes de tiempo

en resumen: pagué 1 mes de premium estudiantes el 29/03 y hace ya varios días (1 semana) se me quitó el premium, tengo publicidad y dice que mi plan es "spotify free" pero recién es 24/04.no pasó el mes que pagué, la boleta es la siguiente:Fecha 29 m...

  • Visitor
  • en resumen: pagué 1 mes de premium estudiantes el 29/03 y hace ya varios días (1 semana) se me quitó el premium, tengo publicidad y dice que mi plan es "spotify free" pero recién es 24/04. no pasó e...
  • Joan
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

I paid for Duo and the account is not active yet. What should I do

I already have a premium account and I wanted to upgrade to a duo account. I changed my plan and paid for it. However the duo is not yet active. How should I solve this?

  • Visitor
  • I already have a premium account and I wanted to upgrade to a duo account. I changed my plan and paid for it. However the duo is not yet active. How should I solve this?
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Annual payments in the Uk

Hi I have 2 problems. I have premium and have my 2 children on it but I want to change my address and yes the children live with me at the new address but I don’t want to disturb their accounts if I change my address??Also how do I change from monthl...

  • Visitor
  • Hi I have 2 problems. I have premium and have my 2 children on it but I want to change my address and yes the children live with me at the new address but I don’t want to disturb their accounts if I ...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Porqué me cobraron como un plan normal si yo tengo membresía de estudiante?

En este mes se me hizo un descuento en la tarjeta automáticamente de casi 19 soles cuando se supone que yo solo pago 9 soles por ser estudiante El mes pasado hice la verificación de estudiante donde presente mi matrícula como evidencia se que soy est...

  • Visitor
  • En este mes se me hizo un descuento en la tarjeta automáticamente de casi 19 soles cuando se supone que yo solo pago 9 soles por ser estudiante El mes pasado hice la verificación de estudiante dond...
  • Joan
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution no impacta el pago.

Tenia la version premiun se vencio y cuando volvi a pagar para extender el servicio por 3 meses, lo hice desde un correo que llego a mi correo. El pago lo realice el 20/4 y hasta el momento no se impacta el pago, pero en mi cuenta bancaria la plata s...

  • Visitor
  • Tenia la version premiun se vencio y cuando volvi a pagar para extender el servicio por 3 meses, lo hice desde un correo que llego a mi correo. El pago lo realice el 20/4 y hasta el momento no se imp...
  • Joan
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Na računu je aktiviran spotify premium, kako da ga deaktiviram ako nemaminf

Na računu je aktiviran spotify premium, a od tog računa nemam više podatke spotify premium se idalje naplaćuje. Kako da otkažem pretplatu samo uz pomoć broja kartice!!

  • Visitor
  • Na računu je aktiviran spotify premium, a od tog računa nemam više podatke spotify premium se idalje naplaćuje. Kako da otkažem pretplatu samo uz pomoć broja kartice!!
  • Joan
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! Can't subscribe in Québec

How do I bypass the free 3 months?! I know I can't have it because I'm in Québec. I don't care to pay but the site keeps telling me that I can't take advantage of the 3 months, impossible to subscribe even if I don't care about the deal. HELP

  • Newbie
  • How do I bypass the free 3 months?! I know I can't have it because I'm in Québec. I don't care to pay but the site keeps telling me that I can't take advantage of the 3 months, impossible to subscrib...
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Ads on podcasts despite spotify premium

PlanPremiumCountryUSADevicePC, WindowsOperating SystemWindows 10 My Question or IssueWhile watching podcasts the podcast will stop, the track switches to a ad that is not a part of the podcast. The product advertised then shows up in a little "recent...

  • Newbie
  •   Plan Premium Country USA Device PC, Windows Operating System Windows 10   My Question or Issue While watching podcasts the podcast will stop, the track switches to a ad that is...
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 1 likes
  • 169 Views
  • 1 replies
  • 1 likes

Solved!! My cards have sufficient funds and haven't been accepted at all.

I have been trying to purchase Spotify Premium but it throws me a generic error and there are no indicators on how to fix it. I have been previously subscribed with the same card, it has sufficient balance and there have been no blocks imposed on the...

  • Casual Listener
  • I have been trying to purchase Spotify Premium but it throws me a generic error and there are no indicators on how to fix it. I have been previously subscribed with the same card, it has sufficient b...
  • gkonoplyov02
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium en app

Ayer contrate el premium de Spotify, descargue la app en mi móvil y aún teniéndolo pagado me salen anuncios y me dice que el premium no lo puedo aplicar en la app. Si no lo puedo poner en la app no lo quiero

  • Visitor
  • Ayer contrate el premium de Spotify, descargue la app en mi móvil y aún teniéndolo pagado me salen anuncios y me dice que el premium no lo puedo aplicar en la app. Si no lo puedo poner en la app no l...
  • Alex
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution why am i getting emails telling me to download spotify by may 12 2023

email sayin my acct needs to be reloaded by may 12 or lose it i download nothing happens is my subscription safe

  • Visitor
  • email sayin my acct needs to be reloaded by may 12 or lose it i download nothing happens is my subscription safe
  • Alex
  • Spotify Legend
  • 338 Views
  • 3 replies
  • 1 likes
  • 338 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cargo de servicio a tarjeta clonada

En marzo del año 2022 me clonaron mi tarjeta de crédito e hicieron una suscripción a Spotify con dicha tarjeta, aunque ya he hecho la cancelación del servicio en el banco, este mes han estado tratando de hacer el cargo repetidamente, la tarjeta que s...

  • Newbie
  • En marzo del año 2022 me clonaron mi tarjeta de crédito e hicieron una suscripción a Spotify con dicha tarjeta, aunque ya he hecho la cancelación del servicio en el banco, este mes han estado tratand...
  • Dian
  • Spotify Legend
  • 462 Views
  • 3 replies
  • 0 likes
  • 462 Views
  • 3 replies
  • 0 likes

3 months for £9.99

I have just paid £9.99 via PayPal for the 3 months for £9.99. The money is showing as taken/pending on my account. But my Spotify account is not showing as able to use premium.HELP!!!

  • Visitor
  • I have just paid £9.99 via PayPal for the 3 months for £9.99. The money is showing as taken/pending on my account. But my Spotify account is not showing as able to use premium. HELP!!!
  • Maxim
  • Spotify Star
  • 828 Views
  • 1 replies
  • 0 likes
  • 828 Views
  • 1 replies
  • 0 likes

3 months premium trial

I accidently activated  3 months premium trial. How can i inactivate?  

  • Visitor
  • I accidently activated  3 months premium trial. How can i inactivate?   
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify premium required" when logging into Spotify on Android with premium account

Plan: Premium Family PlanDevice: Sony Ericsson Xperia RayOperating System: Android 2.3.4Spotify version: 0.6.6.270 I'm unable to log in to my premium Spotify account on my old Android device. When I provide the correct login credentials it gives me a...

  • Regular
  • Plan: Premium Family Plan Device: Sony Ericsson Xperia Ray Operating System: Android 2.3.4 Spotify version: 0.6.6.270   I'm unable to log in to my premium Spotify account on my ol...
  • Maxim
  • Spotify Star
  • 2977 Views
  • 3 replies
  • 1 likes
  • Android
    Premium
  • 2977 Views
  • 3 replies
  • 1 likes