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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
77030 Views
31 replies
2 likes
Moderator
121916 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
160555 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
315112 Views
174 replies
13 likes
I've done all the troubleshooting , closed two accounts I made prior to the one I use now with Student Premium. My bank has confirmed to premium payments have went through and I still am not able to use premium. logged off , logged back in , logged o...
I've done all the troubleshooting , closed two accounts I made prior to the one I use now with Student Premium. My bank has confirmed to premium payments have went through and I still am not able to ...
Community Legend
637 Views
3 replies
0 likes
I want to CANCELL THIS BULL**bleep** TODAY (ASAP) YOU CHARGED MY CARD ON THE 5/3 9.99 AND 5/18 14.99 PUT MY MONEY BACK AND CANCEL THE FAKE # 0N BANK STATEMENT FOR YOU IS SPOTIFY USA 646-837-5380. I WILL HAPPLY GO BACK TO LOCAL STATIONS HONEST COMPANI...
I want to CANCELL THIS BULL**bleep** TODAY (ASAP) YOU CHARGED MY CARD ON THE 5/3 9.99 AND 5/18 14.99 PUT MY MONEY BACK AND CANCEL THE FAKE # 0N BANK STATEMENT FOR YOU IS SPOTIFY USA 646-837-5380. I W...
446 Views
0 replies
0 likes
My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this
My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this
Casual Listener
1423 Views
8 replies
0 likes
i had a spotify premium account, which was connected to my facebook account and was paid for by my dad. he cancelled the subscription without telling me and now i can't connect to it. i'd like to pay for it on my own, but i want my spotify account th...
i had a spotify premium account, which was connected to my facebook account and was paid for by my dad. he cancelled the subscription without telling me and now i can't connect to it. i'd like to pay...
440 Views
0 replies
0 likes
So I dident realize I was offered a free membership as part of my cell phone package and have been paying for Premium for the last few months. Is there any way I can be reimbursed for those months
So I dident realize I was offered a free membership as part of my cell phone package and have been paying for Premium for the last few months. Is there any way I can be reimbursed for those months
387 Views
0 replies
0 likes
Ödeme gerçekleşmiyorÖnemli
Ödeme gerçekleşmiyor Önemli
179 Views
0 replies
0 likes
I'm a premium user, and I changed to family. I already sent an invitation to my roomie, typed his email, but he is not receiving any messages from spotify. How can I solve this issue?
I'm a premium user, and I changed to family. I already sent an invitation to my roomie, typed his email, but he is not receiving any messages from spotify. How can I solve this issue?
Newbie
330 Views
1 replies
0 likes
Hi there,I finally decided to try out Spotify but ended up not getting the correct deal when I checked out, for some reason. I wanted to get the $0.99 for 3 months deal, but when I checked my credit card statement it now says I was charged for $0.99,...
Hi there, I finally decided to try out Spotify but ended up not getting the correct deal when I checked out, for some reason. I wanted to get the $0.99 for 3 months deal, but when I checked my credi...
Casual Listener
821 Views
1 replies
0 likes
The search music isn't working it's saying I'm not connected to the internet but I am. Everything else works I can play music from daily mixes but I can't search for different music.Also. My weekly mix used to be awesome. But in the last week it suck...
The search music isn't working it's saying I'm not connected to the internet but I am. Everything else works I can play music from daily mixes but I can't search for different music. Also. My week...
Roadie
639 Views
1 replies
0 likes
My wife and I have individual premium accounts. We want to move to a family plan, but im afraid that we will lose our playlists and preferences. Is that possible? Or nothing change? Thanks a lot Gaston (Argentina)
My wife and I have individual premium accounts. We want to move to a family plan, but im afraid that we will lose our playlists and preferences. Is that possible? Or nothing change? Thanks a...
Spotify Star
1178 Views
1 replies
0 likes
I'm currently trying to switch my payment info from one credit card to another. I used to have a Student account, but that expired when I got out of college and now I pay the Premium price. My account says I'm subscribed to the $9.99/month premium, b...
I'm currently trying to switch my payment info from one credit card to another. I used to have a Student account, but that expired when I got out of college and now I pay the Premium price. My accoun...
Spotify Star
564 Views
1 replies
0 likes
no puedo realizar mi pago en oxxo, desde el dia martes trate de realizarlo pero me dice que el metodo de pago no es el correcto me podrian decir por que ya que e intentado realizarlo y no puedo desde ayer estoy pidiendo ayuda y no me la dan
no puedo realizar mi pago en oxxo, desde el dia martes trate de realizarlo pero me dice que el metodo de pago no es el correcto me podrian decir por que ya que e intentado realizarlo y no puedo desde...
418 Views
0 replies
0 likes
hola trato de realizar mi pago por medio de oxxo pero cuando le doy continuar me aparece una pagina que dice que el metodo de pago no es correcto, se me hace raro por que yo hago mis pagos de premium por ese medio me podrian decir que sucede
hola trato de realizar mi pago por medio de oxxo pero cuando le doy continuar me aparece una pagina que dice que el metodo de pago no es correcto, se me hace raro por que yo hago mis pagos de premium...
Casual Listener
531 Views
1 replies
0 likes
I received an e-mail about the Premium offer of 3 months for $0.99. I attempted to get this offer but received a message saying I cannot because I have taken a similar offer.The problem is I never have taken any Spotify offers.I've only ever used fre...
I received an e-mail about the Premium offer of 3 months for $0.99. I attempted to get this offer but received a message saying I cannot because I have taken a similar offer. The problem is I never ...
Spotify Star
526 Views
1 replies
0 likes
Hi, Just wondering, if i pay for 3 months am I obliged and made to keep paying for premium at a full cost or can I cancel payment and only pay for 3 months of premium. Thanks, Ben
Hi, Just wondering, if i pay for 3 months am I obliged and made to keep paying for premium at a full cost or can I cancel payment and only pay for 3 months of premium. Thanks, Ben
Spotify Star
1037 Views
1 replies
0 likes
I have a problem with the offer over 3 months for 0,99 € per month. I bought it today over the KLARNA bill (method of payment).Is this a mistake? normally i should pay onle 0,99€ for the next 3 months?so is this correct on the bill? but on my account...
I have a problem with the offer over 3 months for 0,99 € per month. I bought it today over the KLARNA bill (method of payment). Is this a mistake? normally i should pay onle 0,99€ for the next 3 mon...
460 Views
0 replies
0 likes
I recently just saw there was student discount for premium so i decieded to do some research on it. But silly me realised I wasn't logged in or on the program when I made my payment. I was just on my browser and it put the payment thought with no fur...
I recently just saw there was student discount for premium so i decieded to do some research on it. But silly me realised I wasn't logged in or on the program when I made my payment. I was just on my...
Roadie
1023 Views
1 replies
0 likes
How do I change my subscription so that it is no longer paid by Telia, but by myself?
How do I change my subscription so that it is no longer paid by Telia, but by myself?
Regular
854 Views
4 replies
0 likes
Bonjour, j'habite en Suisse et ma carte Visa est française... Lorsque j'essaye de m'inscrire à Premium, Spotify me propose donc de "changer de pays" de la Suisse pour la France....Est-ce que Spotify fonctionnera tout de même si je suis sur un compte ...
Bonjour, j'habite en Suisse et ma carte Visa est française... Lorsque j'essaye de m'inscrire à Premium, Spotify me propose donc de "changer de pays" de la Suisse pour la France.... Est-ce que Spotif...
267 Views
0 replies
0 likes
Hello.I have a large problem with my spotify or to be exact i have been charged for spotify premium three times in same day (13th may) and i have no premium or money or no anything.Can anybody help me with this kind of problem?
Hello. I have a large problem with my spotify or to be exact i have been charged for spotify premium three times in same day (13th may) and i have no premium or money or no anything. Can anybody he...
Casual Listener
380 Views
2 replies
0 likes
