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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146720 Views

69 replies

10 likes

Premium for Family
  • 146720 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92194 Views

89 replies

4 likes

  • 92194 Views
  • 89 replies
  • 4 likes

Premium for student expired

When renewing premium for student will they charge me $5 on top of the $10 that was already charged after it expired?

Newbie

When renewing premium for student will they charge me $5 on top of the $10 that was already charged after it expired?

200 Views

0 replies

1 likes

  • 200 Views
  • 0 replies
  • 1 likes

Regular load

Hey. Can i use regular load for spotify premium. I dont have a globe plan nor will I register in promos

Casual Listener

Hey. Can i use regular load for spotify premium. I dont have a globe plan nor will I register in promos

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Pagamento

Efetuei o pagamento em boleto hoje, mas ainda não entrou o premium, quanto tempo para aprovarem o pagamento?

Visitor

Efetuei o pagamento em boleto hoje, mas ainda não entrou o premium, quanto tempo para aprovarem o pagamento?

171 Views

0 replies

0 likes

  • 171 Views
  • 0 replies
  • 0 likes

Premium to family premium

I was just wandering I pay monthly for the 9.99 premium but am looking to update to the family option for 14.99 a month. My payment goes out on the 12th every month if I update to the family will my payment stay same date or will it move to the date ...

Casual Listener

I was just wandering I pay monthly for the 9.99 premium but am looking to update to the family option for 14.99 a month. My payment goes out on the 12th every month if I update to the family will my ...

Maxim

Spotify Star

330 Views

3 replies

0 likes

  • 330 Views
  • 3 replies
  • 0 likes

I have premium, but Spotify doesn't honor my playlist and plays other music

I have premium, and I've always been able to create my playlists and listen to the songs I select on shuffle. For some reason In the last few months, Spotify has been disregarding my playlist selections and playing music 'based on' my curated playlis...

Newbie

I have premium, and I've always been able to create my playlists and listen to the songs I select on shuffle. For some reason In the last few months, Spotify has been disregarding my playlist selecti...

159 Views

0 replies

0 likes

  • 159 Views
  • 0 replies
  • 0 likes

Can't get 7 day trial

I recently made a new email and new account and tried to get 7 day premium trial but all I am getting 30 day trial anyone know how to help?

Casual Listener

I recently made a new email and new account and tried to get 7 day premium trial but all I am getting 30 day trial anyone know how to help?

Maxim

Spotify Star

349 Views

3 replies

0 likes

  • 349 Views
  • 3 replies
  • 0 likes

Student Discount

I am trying to switch my premium account to the student discounted account but it isn't allowing me to. Please help!

Newbie

I am trying to switch my premium account to the student discounted account but it isn't allowing me to. Please help!

161 Views

0 replies

0 likes

  • 161 Views
  • 0 replies
  • 0 likes

I CANT CANCELL SUBSCRIPTION

Im texting "stop" but the message is not sending and i cant cancel the subscription

Newbie

Im texting "stop" but the message is not sending and i cant cancel the subscription

176 Views

0 replies

0 likes

  • 176 Views
  • 0 replies
  • 0 likes

got prepaid premium

but got only one week i hope someone could help me with this

Newbie

but got only one week i hope someone could help me with this

166 Views

0 replies

0 likes

  • 166 Views
  • 0 replies
  • 0 likes

Double Prélèvement dès l'inscription spotify etudiant

Bonjour,Je viens de souscrire à spotify etudiant. Je viens de voir qu'ils m'ont prélevé deux fois 4,99€. Comment contacter spotify pour être remboursée ?Merci pour vos réponses.MIGUEL

Newbie

Bonjour, Je viens de souscrire à spotify etudiant. Je viens de voir qu'ils m'ont prélevé deux fois 4,99€. Comment contacter spotify pour être remboursée ? Merci pour vos réponses. MIGUEL

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Student account switch?

I currently have the regular spotify account but I want to switch to the student account. Can I do this??

Newbie

I currently have the regular spotify account but I want to switch to the student account.   Can I do this??

Maxim

Spotify Star

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Tried to activate student premium but failed

Hi. This morning I tried to activate premium for students. But the request failed cause bad internet connection and so the payment went anyway and I didn't recive anything. I also sent a mail to Spotify but I had no help otherwise here, what should I...

Newbie

Hi. This morning I tried to activate premium for students. But the request failed cause bad internet connection and so the payment went anyway and I didn't recive anything. I also sent a mail to Spot...

Thaiisl

Casual Listener

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

10 R$ sulla carta di credito

Mi sono trasferito in Brasile. Ho cancellato preminum perché pago 9 euro mentre in Brasile il família costa 26,90. Approfitto per cambiare il tutto... inizia il casino e mi scontano 10 reais dalla carta di credito e il famíly non funziona, che sarà ?

Casual Listener

Mi sono trasferito in Brasile. Ho cancellato preminum perché pago 9 euro mentre in Brasile il família costa 26,90. Approfitto per cambiare il tutto... inizia il casino e mi scontano 10 reais dalla ca...

Bittencourt

Spotify Star

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Error al pagar gift card con tarjeta de crédito

Hola! El 2 de mayo logré comprar una gift card de 3 meses para Spotify Premium en Argentina. Lo hice con una tarjeta de crédito Visa. Desde entonces quise comprar algunas más y siempre me aparece este mensaje cuando pongo los datos de la tarjeta: Ups...

Casual Listener

Hola! El 2 de mayo logré comprar una gift card de 3 meses para Spotify Premium en Argentina. Lo hice con una tarjeta de crédito Visa.   Desde entonces quise comprar algunas más y siempre me ap...

OptimuzKrice

Roadie

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

Premium: ₱129 per month after trial

What currency is the payment in? Philippine Peso? How much will it be in euros?

Newbie

What currency is the payment in? Philippine Peso?  How much will it be in euros?

674 Views

0 replies

0 likes

  • 674 Views
  • 0 replies
  • 0 likes

4 pending payments

I try to go premium but I can't upload a pic of my student ID so I retry 4 times more jic my phone is the one in problem without knowing I've been charged 5 times already. But the payment is still pending though. Will I get my money back?

Newbie

I try to go premium but I can't upload a pic of my student ID so I retry 4 times more jic my phone is the one in problem without knowing I've been charged 5 times already. But the payment is still pe...

Jacob

Community Legend

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

My app wont recognize my premium account like it did before

I recently deleted the spotify app on my phone to make room for another app I really needed at the moment. Now I downloaded it back but it wont have all my saved music and my premium family account. Any advice on what to do?

Regular

I recently deleted the spotify app on my phone to make room for another app I really needed at the moment. Now I downloaded it back but it wont have all my saved music and my premium family account. ...

mcramusino

Regular

556 Views

6 replies

0 likes

  • 556 Views
  • 6 replies
  • 0 likes

Re: Multiple deductions from my bank account

Hi you've deducted the amount of $11.99 which fair enough my boyfriend had signed me up for the premium offer, however since cancelling there is a pending amount again for $11.99To continue on with the offer had been stopped way before the next month...

Newbie

Hi you've deducted the amount of $11.99 which fair enough my boyfriend had signed me up for the premium offer, however since cancelling there is a pending amount again for $11.99 To continue on wi...

Jacob

Community Legend

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Payment problems. Problema con el pago.

Hey! I suscribed to the universitary payment option, and spotify billed me twice (first on Saturday, and then on Sunday). I checked my Spotify premium expirement date and it says that it will expire next week.What can i do?I had already checked my ba...

Casual Listener

Hey! I suscribed to the universitary payment option, and spotify billed me twice (first on Saturday, and then on Sunday). I checked my Spotify premium expirement date and it says that it will expire ...

Jacob

Community Legend

478 Views

3 replies

0 likes

  • 478 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Spotify System.

Alguien me puede ayudar me suscribi a spofity premium, me aplicaron el cobro a mi tarjeta pero no cuebti con el premium q puedo hacer o como reclamo mi dinero...

Casual Listener

Alguien me puede ayudar me suscribi a spofity premium, me aplicaron el cobro a mi tarjeta pero no cuebti con el premium q puedo hacer o como reclamo mi dinero...

Diana26

Casual Listener

361 Views

2 replies

0 likes

  • 361 Views
  • 2 replies
  • 0 likes