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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68685 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133399 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70113 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253351 Views
155 replies
13 likes
I cancelled a 3-month spotify premium trial on my phone, but it looks like my desktop client (mac) is restarting my subscription! The first time I thought I made a mistake, but now it tells me that I my premium will end on 6/1. It was supposed to end...
I cancelled a 3-month spotify premium trial on my phone, but it looks like my desktop client (mac) is restarting my subscription! The first time I thought I made a mistake, but now it tells me that I...
Community Legend
403 Views
1 replies
0 likes
hi everybody , i just bought a spotify code for 1 month but the site that i use every time is in the netherlands , i always did go to that site and i didnt have any problems but now the redeem page says that the code doesnt work in my country , is it...
hi everybody , i just bought a spotify code for 1 month but the site that i use every time is in the netherlands , i always did go to that site and i didnt have any problems but now th...
Not applicable
386 Views
1 replies
0 likes
Me habeis cobrado dos veces el premium pero como mi universidad no sale en la lista no me lo habeis dado
Me habeis cobrado dos veces el premium pero como mi universidad no sale en la lista no me lo habeis dado
Newbie
359 Views
1 replies
0 likes
Quero assinar o Spotify Premium Universitários de 8.50 mas com pagamento em boleto e não estou conseguindo...só o de 16.90 alguém. Pode me ajudar
Quero assinar o Spotify Premium Universitários de 8.50 mas com pagamento em boleto e não estou conseguindo...só o de 16.90 alguém. Pode me ajudar
196 Views
0 replies
1 likes
Dear all, I just came back from Brazil where a friend of mine was paying for my premium account.In France I changed the payment method and I'm currently paying with my debit card. But Spotify is still charging my brazilian friend, who has to pay beca...
Dear all, I just came back from Brazil where a friend of mine was paying for my premium account. In France I changed the payment method and I'm currently paying with my debit card. But Spotify is st...
Spotify Star
437 Views
1 replies
0 likes
Boa tarde, Estou tentando alterar a forma de pagamento da minha conta, atualizo os dados e ao prosseguir para alteração de pagamento, coloco o cartao e clico em confirmar porém ele volta para a tela pedindo novamente o cartão sem concluir o pagamento...
Boa tarde, Estou tentando alterar a forma de pagamento da minha conta, atualizo os dados e ao prosseguir para alteração de pagamento, coloco o cartao e clico em confirmar porém ele volta par...
Spotify Star
368 Views
1 replies
0 likes
Pago o plano premium e não estou conseguindo acessar desforma ilimitada o app!Preciso de suporte para saber o que houve, pois, foi cobrado o valor é não estou usando o serviço
Pago o plano premium e não estou conseguindo acessar desforma ilimitada o app! Preciso de suporte para saber o que houve, pois, foi cobrado o valor é não estou usando o serviço
Spotify Star
372 Views
1 replies
0 likes
i paid my spotify premium with a different bankaccount yesterday but i still don't have premium.
i paid my spotify premium with a different bankaccount yesterday but i still don't have premium.
Spotify Star
338 Views
3 replies
0 likes
It's possible make a annual payment with Premium subscription?
It's possible make a annual payment with Premium subscription?
Newbie
409 Views
1 replies
0 likes
I have Spotify Premium with my mobile Company. But when I log in with my username, my account say it'S Spotify Free. I can't find my playlist
I have Spotify Premium with my mobile Company. But when I log in with my username, my account say it'S Spotify Free. I can't find my playlist
Spotify Star
237 Views
1 replies
0 likes
Hello !! I made the Premium subscription (student discount), the payment of R $ 8.50 has already been made (May 05), however my account is still free, which I do so that my premium subscription begins ??
Hello !! I made the Premium subscription (student discount), the payment of R $ 8.50 has already been made (May 05), however my account is still free, which I do so that my premium subscription begin...
Community Legend
374 Views
1 replies
0 likes
I'm trying to enter my new card information, but when I do it keeps trying to sign me up for the student rate even though I am currently paying the full rate. When I cannot confirm that I am a student (because I no longer am) it does not save my new ...
I'm trying to enter my new card information, but when I do it keeps trying to sign me up for the student rate even though I am currently paying the full rate. When I cannot confirm that I am a ...
Casual Listener
380 Views
2 replies
0 likes
Hi, I got invited to subscribe to the Family subscription and have been a Premium subscriber for ages... I get ads on the Family users, can this be removed. As I am a Premium I don't expect ads, thanks, Luke
Hi, I got invited to subscribe to the Family subscription and have been a Premium subscriber for ages... I get ads on the Family users, can this be removed. As I am a Premium I don't expect ads, than...
Roadie
436 Views
1 replies
0 likes
how do i cancel the premium subscription after the 7 day trial i went online to cancel but it wont let me cancel it on my iphone. now i cant hear my music which i previously downloaded
how do i cancel the premium subscription after the 7 day trial i went online to cancel but it wont let me cancel it on my iphone. now i cant hear my music which i previously downloaded
Community Legend
1765 Views
8 replies
0 likes
My Spotify premium is only showing up on my laptop , on my phone it says the subscription is free, I've tried logging in and out and re downloading the app. Any advice?
My Spotify premium is only showing up on my laptop , on my phone it says the subscription is free, I've tried logging in and out and re downloading the app. Any advice?
Casual Listener
896 Views
2 replies
0 likes
Boa tardeTentei ontem assinar uma conta Premium para estudante fiz todo o processo quando chegou no final tentei enviar meu comprovante de estudante não consegui é comecei tudo de novo e mesmo assim não consegui enviar meu comprovante de estudante e ...
Boa tarde Tentei ontem assinar uma conta Premium para estudante fiz todo o processo quando chegou no final tentei enviar meu comprovante de estudante não consegui é comecei tudo de novo e mesmo assi...
493 Views
0 replies
0 likes
Como faço para mudar a forma de pagamento para débito ou boleto?
Como faço para mudar a forma de pagamento para débito ou boleto?
Spotify Star
542 Views
1 replies
0 likes
Meu plano premium foi cancelado sem motivo algum e quando tento assinar novamente só da erro. Ou ele apaga todos os dados que eu digitei ou diz que ocorreu é um erro para tentar mais tarde. Não sei mais oq fazer, já tentei 3 cartões todos com limite ...
Meu plano premium foi cancelado sem motivo algum e quando tento assinar novamente só da erro. Ou ele apaga todos os dados que eu digitei ou diz que ocorreu é um erro para tentar mais tarde. Não sei m...
Community Legend
399 Views
1 replies
0 likes
Olá, tudo bem? Faz mais de um mês que minha conta premium foi cancelada sem motivo algum. Todas as vezes que tento fazer o upgrade de novo não consigo. Não há nada de errado com meu cartão, inclusive uso ele com outras assinaturas online, já segui va...
Olá, tudo bem? Faz mais de um mês que minha conta premium foi cancelada sem motivo algum. Todas as vezes que tento fazer o upgrade de novo não consigo. Não há nada de errado com meu cartão, inclusive...
Spotify Star
483 Views
1 replies
0 likes
It is a simple and usefull app, with a terrible client service. I am trying to reach payment inforamation (I don't know if I am beeing charged) in the website, trough telefone (doesn't exist this kind of service) and none of them are avaiable. It's a...
It is a simple and usefull app, with a terrible client service. I am trying to reach payment inforamation (I don't know if I am beeing charged) in the website, trough telefone (doesn't exist this kin...
Community Legend
1207 Views
7 replies
0 likes
