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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

150535 Views

69 replies

10 likes

Premium for Family
  • 150535 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

96288 Views

89 replies

4 likes

  • 96288 Views
  • 89 replies
  • 4 likes

Family Plan

So if my daughter & I live in different house's we can not share the family premium??

Newbie

So if my daughter & I live in different house's we can not share the family premium??

Maxim

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode longer than 30 days

Just wondering if I buy the 1 year subscripton can I stay offline for longer than 30 days?

Newbie

Just wondering if I buy the 1 year subscripton can I stay offline for longer than 30 days?

Maxim

Spotify Star

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

I paid twice for spotify but didnt get student premium

There is a error in confirmation page :"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method."But it seems my money has been charged twice from my card. Also i ...

Casual Listener

There is a error in confirmation page : "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." But it se...

berkgokcen

Casual Listener

347 Views

2 replies

1 likes

  • 347 Views
  • 2 replies
  • 1 likes

.

My familyaccount was paused lately.In case I wanted to unpause I had topay. So, I followed the payment plan and payed the 10 euro's as they were shown. After having paid I came to the conclusion that I paid for my account indivually. Can I undo this ...

Newbie

My familyaccount was paused lately. In case I wanted to unpause I had to pay. So, I followed the payment plan and payed the 10 euro's as they were shown. After having paid I came to the conclusion ...

Maxim

Spotify Star

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

cancel subscription without username and password

Few months ago, I paying 1 euro for having a premium subscription for three months.When I changed mobile phone, I downloaded spotify but I registered with another account. Now, I don't remembar username(or e-mail) and password of the old account and ...

Newbie

Few months ago, I paying 1 euro for having a premium subscription for three months. When I changed mobile phone, I downloaded spotify but I registered with another account. Now, I don't remembar use...

Maxim

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Conta

Bom dia, paguei a conta premium e continua as propagandas e não consigo ouvir as músicas que quero e diz que não tenho assinatura.Aguardo resposta e resolução.Jaciara

Newbie

Bom dia, paguei a conta premium e continua as propagandas e não consigo ouvir as músicas que quero e diz que não tenho assinatura. Aguardo resposta e resolução. Jaciara

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Better Ad Management

My wife turned me onto you guys. I tried it out and was seriously considering forking out the money to sub. This turned me off though. I recently switched to Win10. Along with that trauma, I tried out your app instead of the browser one. It seems now...

Regular

My wife turned me onto you guys. I tried it out and was seriously considering forking out the money to sub. This turned me off though. I recently switched to Win10. Along with that trauma, I tried ou...

Bad_Girl25

Gig Goer

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

*HORRIBLE* support for LA area

My name is Francisca and I live in Santiago, Chile. This is my last attempt to use my family subscription and/or fix my brother's. A month ago we were kicked out of premium because 'our address didn't match the Premium user'. This is by far the most ...

Casual Listener

My name is Francisca and I live in Santiago, Chile. This is my last attempt to use my family subscription and/or fix my brother's. A month ago we were kicked out of premium because 'our address didn'...

Maxim

Spotify Star

615 Views

5 replies

0 likes

  • 615 Views
  • 5 replies
  • 0 likes

Double Billed

After reading alll the comments left about this subject. I noticed that I too have been double billed. On may 1st and again on may 9th. I refuse to go thru all the hoopla that was done to other customers on spotify. Therefore, I will be at my bank on...

Newbie

After reading alll the comments left about this subject. I noticed that I too have been double billed. On may 1st and again on may 9th. I refuse to go thru all the hoopla that was done to other custo...

Kigja

Newbie

351 Views

2 replies

0 likes

  • 351 Views
  • 2 replies
  • 0 likes

Help

Hi

Casual Listener

Hi

Sonidolaclika13

Casual Listener

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Premium to free

My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this

Casual Listener

My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this

Bad_Girl25

Gig Goer

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family but it won't allow family with saman addresses

I have two brothers who have been kicked off of my Spotify but my two sisters didn't. I am right next to them trying to add them but it's denying it. How can we get this fixed? We've tried the same address different versions. It's costed us a bit so ...

Newbie

I have two brothers who have been kicked off of my Spotify but my two sisters didn't. I am right next to them trying to add them but it's denying it. How can we get this fixed? We've tried the same a...

Maria_B

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dirección Plan Familiar Premium

Estoy pagando Spotify Premium para mi y 5 familiares y ninguno de ellos puede hacer uso de ello porque no hay cómo confirmar la misma dirección mía, a la cual tampoco puedo acceder porque en ningún lugar de la cuenta sale, parece un secreto saber qué...

Newbie

Estoy pagando Spotify Premium para mi y 5 familiares y ninguno de ellos puede hacer uso de ello porque no hay cómo confirmar la misma dirección mía, a la cual tampoco puedo acceder porque en ningún l...

Maria_B

Moderator

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Premium üyeliğe geçemiyorum

İyi günler. Uzun süredir spotify premium kullanıyorum ve 1 hafta önce kartımı değiştirdim, yeni kartım ön ödemeli bir kart ve ödeme yapmaya çalıştığımda: ''Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba.'' şeklinde bir uyarı alıyorum...

Newbie

İyi günler. Uzun süredir spotify premium kullanıyorum ve 1 hafta önce kartımı değiştirdim, yeni kartım ön ödemeli bir kart ve ödeme yapmaya çalıştığımda: ''Tüh, kartın veya ödeme sağlayıcın kötü bir ...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Money back

I thought I cancelled the premuim, but I guess not and I want to cancel and GET my money back on my card.

Newbie

I thought I cancelled the premuim, but I guess not and I want to cancel and GET my money back on my card.

Maxim

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Solved!! HELP please!!!!!!

Hi there, I pay for premium subscription, however, my new mobile phone contract comes with 24 months free subscription to Spotify. Can i suspend my payments on my current subscription, but keep all my current content?

Newbie

Hi there,   I pay for premium subscription, however, my new mobile phone contract comes with 24 months free subscription to Spotify.  Can i suspend my payments on my current subscription,...

jnorris170

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Premium for student expired

When renewing premium for student will they charge me $5 on top of the $10 that was already charged after it expired?

Newbie

When renewing premium for student will they charge me $5 on top of the $10 that was already charged after it expired?

213 Views

0 replies

1 likes

  • 213 Views
  • 0 replies
  • 1 likes

Regular load

Hey. Can i use regular load for spotify premium. I dont have a globe plan nor will I register in promos

Casual Listener

Hey. Can i use regular load for spotify premium. I dont have a globe plan nor will I register in promos

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Pagamento

Efetuei o pagamento em boleto hoje, mas ainda não entrou o premium, quanto tempo para aprovarem o pagamento?

Visitor

Efetuei o pagamento em boleto hoje, mas ainda não entrou o premium, quanto tempo para aprovarem o pagamento?

184 Views

0 replies

0 likes

  • 184 Views
  • 0 replies
  • 0 likes

Premium to family premium

I was just wandering I pay monthly for the 9.99 premium but am looking to update to the family option for 14.99 a month. My payment goes out on the 12th every month if I update to the family will my payment stay same date or will it move to the date ...

Casual Listener

I was just wandering I pay monthly for the 9.99 premium but am looking to update to the family option for 14.99 a month. My payment goes out on the 12th every month if I update to the family will my ...

Maxim

Spotify Star

357 Views

3 replies

0 likes

  • 357 Views
  • 3 replies
  • 0 likes