Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 83713 Views
- 50 replies
- 4 likes
- 83713 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10304 Views
- 23 replies
- 2 likes
- 10304 Views
- 23 replies
- 2 likes
Superuser Contribution Duo account address
Can’t set up duo account because my phone adds a - 4000 to the end of my zip code on my phone but not my dads. So it says the address is different.
- Can’t set up duo account because my phone adds a - 4000 to the end of my zip code on my phone but not my dads. So it says the address is different.
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- Moderator
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Solved!! How do you gift a gift card to someone overseas?
Hello! For this year, I am planning to gift a Spotify Premium Gift Card to a friend of mine in Brazil. Does anyone know where I can do that for Spotify? Thank you!
- Hello! For this year, I am planning to gift a Spotify Premium Gift Card to a friend of mine in Brazil. Does anyone know where I can do that for Spotify? Thank you!
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- Spotify Star
- 589 Views
- 1 replies
- 0 likes
- 589 Views
- 1 replies
- 0 likes
Superuser Contribution Non éligible abonnement mensuel ?
Bonjour @all, Je suis un ancien abonné Premium.Je n'ai pas pu renouvellé mon abonnement Premium en mensuel, car à chaque fois que j'essaye, sur la page permettant de régler son abo, j'ai ce message : Il semble que vous ne soyez pas éligible à cette o...
- Bonjour @all, Je suis un ancien abonné Premium. Je n'ai pas pu renouvellé mon abonnement Premium en mensuel, car à chaque fois que j'essaye, sur la page permettant de régler son abo, j'ai c...
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- Moderator
- 7547 Views
- 8 replies
- 5 likes
- 7547 Views
- 8 replies
- 5 likes
Superuser Contribution Need help with Duo
PlanPremium DuoCountryGermanyDevice(Samsung Galaxy S10)Operating System(Android with the phone, Windows 10 with computer) My Question or IssueI just switched to Premium Duo from Premium, but my wife doesn't show as the other member on my account page...
- Plan Premium Duo Country Germany Device (Samsung Galaxy S10) Operating System (Android with the phone, Windows 10 with computer) My Question or Issue I just switched to Premium Duo f...
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- Visitor
- 1207 Views
- 5 replies
- 0 likes
- 1207 Views
- 5 replies
- 0 likes
Solved!! Premium not working
PlanSubscribed to premium but not workingCountryIndiaDevice(Huawei Y9, Lenovo IdeaPad)Operating System(Android, Windows 11) My Question or IssueI subscribed to premium mini a few hours ago but no changes are reflected on my account. I paid the requir...
- Plan Subscribed to premium but not working Country India Device (Huawei Y9, Lenovo IdeaPad) Operating System (Android, Windows 11) My Question or Issue I subscribed to premium mini a...
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- Spotify Star
- 588 Views
- 4 replies
- 0 likes
- 588 Views
- 4 replies
- 0 likes
Superuser Contribution Cancel trial premium
Hi i paid 450₹ as a autopay and i cancelled Spotify premium but still it's saying that it will cancel at 01/03/2023 will i get my money refund after that or not if not then cancel my premium now and refund my money
- Hi i paid 450₹ as a autopay and i cancelled Spotify premium but still it's saying that it will cancel at 01/03/2023 will i get my money refund after that or not if not then cancel my premium now and ...
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- Moderator
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
I brought 3 months premium and the amount 119 was debited from my account and now I’m not allowed to use my premium
- I brought 3 months premium and the amount 119 was debited from my account and now I’m not allowed to use my premium
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- Moderator
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Cannot upgrade. Physical address not recognized
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Why isn’t Spotify not accepting my debit card as payment?
I’ve been trying to renew my subscription but it didn’t renew it. I had to cancel my subscription but now it won’t accept my debit card and says to choice a different payment method
- I’ve been trying to renew my subscription but it didn’t renew it. I had to cancel my subscription but now it won’t accept my debit card and says to choice a different payment method
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- Spotify Star
- 729 Views
- 3 replies
- 0 likes
- 729 Views
- 3 replies
- 0 likes
Not able to claim subscription
i recently got 4 months premium as part of a deal in a purchase. This was from Argos and it said it was able to be claimed until Nov 2023. I had already had the 3 month trial but as I pretty much paid for that 4 months with my purchase, I should be a...
- i recently got 4 months premium as part of a deal in a purchase. This was from Argos and it said it was able to be claimed until Nov 2023. I had already had the 3 month trial but as I pretty much pai...
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- Spotify Star
- 457 Views
- 1 replies
- 0 likes
- 457 Views
- 1 replies
- 0 likes
Superuser Contribution I added premium to my free account, and when I did that, I lost my playlists
I added premium to my free account, and when I did that, I lost my playlists. I guess I now have two separate accounts and I don’t know how to get back to my first account. When I try to do support, it’s like a circle that just keeps going round and ...
- I added premium to my free account, and when I did that, I lost my playlists. I guess I now have two separate accounts and I don’t know how to get back to my first account. When I try to do support, ...
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- Moderator
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Solved!! Got logged out from app after automatical renewal.
I got logged out of my Spotify app account when my trial ended, but it was automatically renewed and now I have to redownload all my playlist. Is this how it usually happens after subscription expires?
- I got logged out of my Spotify app account when my trial ended, but it was automatically renewed and now I have to redownload all my playlist. Is this how it usually happens after subscription expire...
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- Spotify Star
- 318 Views
- 3 replies
- 0 likes
- 318 Views
- 3 replies
- 0 likes
renovación plan familiar
hola! llego un mensaje a correo de error de pago, y que no se pudo renovar el plan familiar…hago el cambio de tarjeta y me renovación fue exitosa pero a un plan INDIVIDUAL, cosa que yo quiero el familiar…no me deja cámbielo y pagar la diferencia AYUD...
- hola! llego un mensaje a correo de error de pago, y que no se pudo renovar el plan familiar…hago el cambio de tarjeta y me renovación fue exitosa pero a un plan INDIVIDUAL, cosa que yo quiero el fami...
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- Spotify Star
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Money still got deducted from bank account while I changed my subscription to free
I got a Samsung device 3 month free subscription on 25th September 2022 by giving access of standing instruction debit card. Before the subscription ends I changed my plan to free on 23rd December but still Rs 119 money got debited from my account on...
- I got a Samsung device 3 month free subscription on 25th September 2022 by giving access of standing instruction debit card. Before the subscription ends I changed my plan to free on 23rd December bu...
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Payment went through on my card but I'm still being told that I need to pay for for subscription
PlanPremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI payed for my Spotify premium and had the money get withdrawn from my account on 12/...
- Plan Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Solved!! Duo plan question
Hi HappyDee.I have had a similar issue.I have a duo plan but don't know how to send an invite ? I am not friendswith anyone on social media as o f yet.
- Hi HappyDee. I have had a similar issue. I have a duo plan but don't know how to send an invite ? I am not friends with anyone on social media as o f yet.
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- Spotify Star
- 908 Views
- 18 replies
- 0 likes
- 908 Views
- 18 replies
- 0 likes
Solved!! How do I get the two months free duo?
I got a notification this morning saying I could get two moths duo for free. I wasn't sure if my girlfriend wanted it so I dismissed it for now and asked her. She's down to try it and maybe keep the plan going if she likes Spotify.. But now when I go...
- I got a notification this morning saying I could get two moths duo for free. I wasn't sure if my girlfriend wanted it so I dismissed it for now and asked her. She's down to try it and ...
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- Spotify Star
- 6907 Views
- 4 replies
- 1 likes
- 6907 Views
- 4 replies
- 1 likes
How do you change Duo subscription to Family subscription
How do you change Duo subscription to Family subscription?
- How do you change Duo subscription to Family subscription?
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Cambiar administrador de plan duo
El titular del plan dúo con el que cuento perdió su cuenta para acceder y no puede iniciar sesión en spotify, ¿hay alguna forma de que pueda ser yo el nuevo titular del plan?
- El titular del plan dúo con el que cuento perdió su cuenta para acceder y no puede iniciar sesión en spotify, ¿hay alguna forma de que pueda ser yo el nuevo titular del plan?
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- Spotify Star
- 533 Views
- 1 replies
- 0 likes
- 533 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Why does payment detail not load?
PlanFree/PremiumCountryNigeriaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI click subscription and it takes me to the point I am to put in my card details, but i...
- Plan Free/Premium Country Nigeria Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I clic...
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- Casual Listener
- 314 Views
- 2 replies
- 0 likes
- 314 Views
- 2 replies
- 0 likes