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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68829 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133494 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70293 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253626 Views
155 replies
13 likes
PlanFree/CountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a question, can I start premium plan for the 3 free premium months and before the 3 month...
Plan Free/ Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a questi...
Spotify Star
866 Views
1 replies
0 likes
Ho riscontrato un problema con il pagamento per passaggio a premium. Ho provato con due carte appartenenti a due banche diverse ma da errore a entrambe.ho provato con la navigazione in incognito.la carta è abilitata per l’estero.ci sono abbastanza so...
Ho riscontrato un problema con il pagamento per passaggio a premium. Ho provato con due carte appartenenti a due banche diverse ma da errore a entrambe. ho provato con la navigazione in incognito. ...
Casual Listener
778 Views
4 replies
1 likes
Cant buy Duo premium on south africa store, no matter the option it always defaults to mobile(vodacom) payment which is more expensive and i dont have a vodacom cell number, Fix your site and improve your support agents, They dont actually read what ...
Cant buy Duo premium on south africa store, no matter the option it always defaults to mobile(vodacom) payment which is more expensive and i dont have a vodacom cell number, Fix your site and improve...
479 Views
0 replies
0 likes
PlanFree. Want a PremiumCountryUkraineDeviceAsus x75vc | Samsung Galaxy M31sOperating SystemWindows 10 | Android 10 My Question or IssueHi. I want to start premium but when I enter my card info I always get the message "Something went wrong. Please t...
Plan Free. Want a Premium Country Ukraine Device Asus x75vc | Samsung Galaxy M31s Operating System Windows 10 | Android 10 My Question or Issue Hi. I want to start premium but when I...
Spotify Star
677 Views
1 replies
3 likes
PlanPremium CountryUnited States DeviceiPhone SE My Question or IssueHello! My question is, if I pay in advance for a period of time (say 12 months) does that mean that I won't need internet access to my phone in order to maintain the ability to play...
Plan Premium Country United States Device iPhone SE My Question or Issue Hello! My question is, if I pay in advance for a period of time (say 12 months) doe...
Spotify Star
504 Views
1 replies
0 likes
Planwant to start PremiumCountryUkraineDeviceMacBook Pro 2019Operating SystemmacOS 10.15.7 (19H2) My Question or IssueHi. I want to start premium but when I enter my card info I always get the message "Something went wrong. Please try again, or go to...
Plan want to start Premium Country Ukraine Device MacBook Pro 2019 Operating System macOS 10.15.7 (19H2) My Question or Issue Hi. I want to start premium but when I enter my card inf...
Casual Listener
681 Views
3 replies
1 likes
Olá, Tenho uma assinatura Premium individual e quero mudar para o Plano Família, minha dúvida é: a cobrança desse mês já foi feita no meu cartão, trocando o plano virá uma segunda cobrança ou o valor do novo plano virá à partir do próximo mês? Como f...
Olá, Tenho uma assinatura Premium individual e quero mudar para o Plano Família, minha dúvida é: a cobrança desse mês já foi feita no meu cartão, trocando o plano virá uma segunda cobrança o...
Roadie
1119 Views
1 replies
0 likes
Не могу оплатить подписку. У меня нет ни одной пластиковой карты Visa или Mastercard поэтому я создал виртуальную карту через банки моей страны (России) в частности qiwi.com , Яндекс.Деньги, СберБанк и пытаюсь привязать какую либо из них к моему проф...
Не могу оплатить подписку. У меня нет ни одной пластиковой карты Visa или Mastercard поэтому я создал виртуальную карту через банки моей страны (России) в частности qiwi.com , Яндекс.Деньги, СберБанк...
Roadie
1148 Views
1 replies
0 likes
PlanTrial PremiumCountryItalyDeviceOne Plus 7Operating System(Android Oxygen) My QuestionI've never had Spotify Premium, only the Free one. Today I signed up for a 3 month trial offer and I prepaid premium account for one year from the end of the off...
Plan Trial Premium Country Italy Device One Plus 7 Operating System (Android Oxygen) My Question I've never had Spotify Premium, only the Free one. Today I signed up for a 3 month tr...
Spotify Legend
2530 Views
2 replies
0 likes
Canceling my membership since Spotify doesn't care about premium users not wanting to see ads that they are calling a "feature" or "recommendation" If I'm paying, I expect NO ADS. I have ALL NOTIFICATIONS OFF, RESPECT IT, SPOTIFY. PlanPremium DeviceS...
Canceling my membership since Spotify doesn't care about premium users not wanting to see ads that they are calling a "feature" or "recommendation" If I'm paying, I expect NO ADS. I ha...
Music Fan
809 Views
4 replies
1 likes
Hello, I recently just canceled my old account and signed up for a new premium subscription for my business. I went through the process and picked the username I wanted but it doesn't seem to display other from the weird string of letters/numbers. Do...
Hello, I recently just canceled my old account and signed up for a new premium subscription for my business. I went through the process and picked the username I wanted but it doesn't seem t...
Spotify Legend
2054 Views
5 replies
0 likes
Hi,I moved from The Netherlands to Belgium some time ago and I'd like to share a duo account with my roommate now, but this doesn't work since my account is still set in The Netherlands. How can I change my country (without creating a new account and...
Hi, I moved from The Netherlands to Belgium some time ago and I'd like to share a duo account with my roommate now, but this doesn't work since my account is still set in The Netherlands. How can I ...
Spotify Star
477 Views
1 replies
0 likes
Hiçbiri olamaz. Ancak, ne kadar çok sağlarsanız, denemek ve yardım etmek bizim için o kadar kolay olacaktır.PlanÜcretsiz / PremiumÜlke Türkiye cihaz Samsung a31İşletim sistemiAndroid Sorum veya SorunumÖdeme sorunu yaşıyorum.Ödemeye çalışıyorum ama kr...
Hiçbiri olamaz. Ancak, ne kadar çok sağlarsanız, denemek ve yardım etmek bizim için o kadar kolay olacaktır. Plan Ücretsiz / Premium Ülke Türkiye cihaz Samsung a31 İşletim sist...
Roadie
670 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy Note 20 UltraOperating SystemAndroid 10 My Question or IssueI've been getting ads in the Besties Podcast. I'm aware of Artist generated ones, I have that when I listen to Rooster Teeth and others. This is a SPOTIFY p...
Plan Premium Country USA Device Galaxy Note 20 Ultra Operating System Android 10 My Question or Issue I've been getting ads in the Besties Podcast. I'm aware of Artist generated ones...
Roadie
674 Views
1 replies
0 likes
PlanFree/PremiumCountryUkraineOperating SystemWindows 10 My Question or IssueI am unable to start my 3 month premium holiday trial. I entered my credit card information, but I get the message “Something went wrong. Please try again or contact our sup...
Plan Free/Premium Country Ukraine Operating System Windows 10 My Question or Issue I am unable to start my 3 month premium holiday trial. I entered my credit card information, ...
Spotify Star
888 Views
3 replies
0 likes
I was using Student version of the Premium for years. When the time expired, I always sent the required documents. Suddenly, without any notification mail, Spotify started charging normal Premium price. I canceled my Premium membership when I realize...
I was using Student version of the Premium for years. When the time expired, I always sent the required documents. Suddenly, without any notification mail, Spotify started charging normal Premium pri...
Spotify Star
443 Views
1 replies
0 likes
PlanStudent Premium w Headspace --> Premium w HeadspaceCountryUK Device(iPhone 8+, PC)Operating System(Windows 10, iOS 14) My Question or IssueMy plan changed from Student Premium to Premium without my awareness. As far as I'm aware I was not informe...
Plan Student Premium w Headspace --> Premium w Headspace Country UK Device (iPhone 8+, PC) Operating System (Windows 10, iOS 14) My Question or Issue My plan changed from ...
Spotify Star
990 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited KingdomDeviceWindows 10/Samsung A21Operating System Windows 10/Android 10.0 My Question or IssueSpotify emailed me about listening to their recommended playlist for 1 hour thenthey will email me a survey to do after to c...
Plan Free/Premium Country United Kingdom Device Windows 10/Samsung A21 Operating System Windows 10/Android 10.0 My Question or Issue Spotify emailed me about listening ...
Spotify Star
711 Views
1 replies
0 likes
PlanFree (trying to purchase Premium)CountryKazakhstanDeviceiPhone SEOperating SystemiOS 13, Windows 10 My Question or IssueHello. Faced a problem - I can not pay for the subscription.After downloading the application, I went through a trial period o...
Plan Free (trying to purchase Premium) Country Kazakhstan Device iPhone SE Operating System iOS 13, Windows 10 My Question or Issue Hello. Faced a problem - I can not pay for the sub...
Spotify Legend
5673 Views
5 replies
2 likes
Compre premium duo y sólo 1 tiene premium, el otro es básico y tengo que ecuchar 3 comerciales para escuchar una sola canción.No estoy feliz con el servicio y quiero sacar los datos de tarjeta porque no pagaré por algo a medias y no me permite sacarl...
Compre premium duo y sólo 1 tiene premium, el otro es básico y tengo que ecuchar 3 comerciales para escuchar una sola canción. No estoy feliz con el servicio y quiero sacar los datos de tarjeta porq...
Spotify Star
656 Views
1 replies
0 likes
