Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185702 Views
- 116 replies
- 12 likes
- 185702 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21105 Views
- 28 replies
- 4 likes
- 21105 Views
- 28 replies
- 4 likes
Superuser Contribution Spotify Duo Invite not working
Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my country to Singapore as otherwise it would not allow me to use th...
- Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my count...
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- Spotify Legend
- 2747 Views
- 1 replies
- 0 likes
- 2747 Views
- 1 replies
- 0 likes
Superuser Contribution Upgrading to premium
PlanFreeCountryUSA DeviceMacbook/IPhone 11 My Question or IssueI’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to submit my payment method the page says “something went wrong, try again”. I’ve...
- Plan Free Country USA Device Macbook/IPhone 11 My Question or Issue I’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to s...
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- Spotify Legend
- 560 Views
- 1 replies
- 0 likes
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Premium
- 560 Views
- 1 replies
- 0 likes
Ineligible for free trial, but still want premium. However receiving error message, can’t add paymen
PlanFree/PremiumCountryUnited StatesDevice(iPhone XR, Amazon Fire Stick, Windows PC, Amazon Fire Tablet)Operating System(iOS 10 14, Windows 10.) My Question or IssueI canceled my previous account and made a new one. I know I’m ineligible for the free...
- Plan Free/Premium Country United States Device (iPhone XR, Amazon Fire Stick, Windows PC, Amazon Fire Tablet) Operating System (iOS 10 14, Windows 10.) My Question or Issue I cancele...
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- Spotify Star
- 1629 Views
- 1 replies
- 0 likes
- 1629 Views
- 1 replies
- 0 likes
Superuser Contribution Payment with Sun Cellular [Philippines]
Plan: Premium for StudentsPhilippines Device(iPhone 11)Operating System(iOS 13.5) Hi! I can't click the "Sun Cellular" option in the drop down list of "Pay by Mobile." I have been paying through this phone number since 2019. Any Help?
- Plan: Premium for Students Philippines Device (iPhone 11) Operating System (iOS 13.5) Hi! I can't click the "Sun Cellular" option in the drop down list of "Pay by Mobile." ...
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- Casual Listener
- 2675 Views
- 7 replies
- 1 likes
- 2675 Views
- 7 replies
- 1 likes
Solved!! Vodafone premium subscription ending
My Vodafone premium Spotify subscription is coming to an end. I plan to keep Premium by just paying Spotify.Can you tell me if I profile will lose the playlists that I've built up when my account temporarily goes to a free subscription when the Vodaf...
- My Vodafone premium Spotify subscription is coming to an end. I plan to keep Premium by just paying Spotify. Can you tell me if I profile will lose the playlists that I've built up when my account t...
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- Casual Listener
- 2170 Views
- 2 replies
- 0 likes
- 2170 Views
- 2 replies
- 0 likes
Explicit Content filter Premium Duo
PlanPremium DuoCountrySweden My Question or Issue:I’ve recently switched to Premium Duo since my daughter has increasingly been using my Premium account. What I would like to do is to restrict the second account (my daughter’s account that is) so tha...
- Plan Premium Duo Country Sweden My Question or Issue: I’ve recently switched to Premium Duo since my daughter has increasingly been using my Premium account. What I would like to do is t...
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- Roadie
- 3982 Views
- 3 replies
- 2 likes
- 3982 Views
- 3 replies
- 2 likes
Can’t pay
Plan 0ne monthFree/Premium premium Country egypt Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethere an option to pay by mobile in egypt , when i try to purchase i...
- Plan 0ne month Free/Premium premium Country egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
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- Spotify Star
- 1056 Views
- 1 replies
- 0 likes
- 1056 Views
- 1 replies
- 0 likes
no activation code
PlanFreeCountrygermanyDeviceiPhone 7Operating SystemIOS 14 My Question or Issueso i went to buy an activation code and its an older one witch still requires a reciept. i dodnt know this at the time and thus didnt ask for the reciept. is there anythin...
- Plan Free Country germany Device iPhone 7 Operating System IOS 14 My Question or Issue so i went to buy an activation code and its an older one witch still requires a reciept. i dodn...
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- Spotify Star
- 1445 Views
- 3 replies
- 0 likes
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receipt
- 1445 Views
- 3 replies
- 0 likes
Solved!! My Spotify premium duo does not work in Sudan
PlanPremium Duo CountryFrance DeviceHonor Lite 10, Huawei My Question or IssueI am a premium duo paying member and I’m currently in Sudan for work, but cannot seem to access any of my songs. Internet connection works well as I can use SoundCloud. I h...
- Plan Premium Duo Country France Device Honor Lite 10, Huawei My Question or Issue I am a premium duo paying member and I’m currently in Sudan for work, but cannot see...
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- Casual Listener
- 1619 Views
- 2 replies
- 0 likes
- 1619 Views
- 2 replies
- 0 likes
Problema con suscripción para universitarios
PlanFree/PremiumCountryMéxico Deviceiphone xrOperating SystemiOS My Question or IssueLo que pasa es que yo tenia el plan para universitarios, quería renovarlo, pero al después de mandar la pruebas y me hayan contestado que fue exitosos y ya tengo la ...
- Plan Free/Premium Country México Device iphone xr Operating System iOS My Question or Issue Lo que pasa es que yo tenia el plan para universitarios, quería renovarlo, p...
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- Roadie
- 361 Views
- 1 replies
- 1 likes
- 361 Views
- 1 replies
- 1 likes
cambiar de premium a free
Hola: Me gustaria saber que pasa con mis listas de reproduciones (playlist) si paso de premium a free, puedo mantenerlas para oirlas de modo aleatorio? Quiero parar la suscipcion por maximo un tiempo largo..Country SpainDevice(iPhone 8, Samsung Galax...
- Hola: Me gustaria saber que pasa con mis listas de reproduciones (playlist) si paso de premium a free, puedo mantenerlas para oirlas de modo aleatorio? Quiero parar la suscipcion por maximo un tiempo...
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- Roadie
- 445 Views
- 1 replies
- 0 likes
- 445 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Google Nest Out of Stock
Hi, I have Spotify premium. I am trying to redeem the google nest promotion on the google website and they are out of stock. Anyone else having the same issue?
- Hi, I have Spotify premium. I am trying to redeem the google nest promotion on the google website and they are out of stock. Anyone else having the same issue?
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- Spotify Legend
- 1683 Views
- 8 replies
- 0 likes
- 1683 Views
- 8 replies
- 0 likes
One time payment for annual subscription plan for students
PlanPremiumCountryIndiaDevice(Samsung)Operating System(Android Oreo) My Question or IssuePlease provide one time payment for annual subscription plans for Students. Rather than paying ₹59 per month, it'd be better to pay it full for a year. As I see ...
- Plan Premium Country India Device (Samsung) Operating System (Android Oreo) My Question or Issue Please provide one time payment for annual subscription plans for Students. Rath...
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- Roadie
- 1521 Views
- 1 replies
- 0 likes
- 1521 Views
- 1 replies
- 0 likes
Momo payment vietnam not working
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 1094 Views
- 1 replies
- 0 likes
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but my plan say still free trialI payed my 1 year by momo
- 1094 Views
- 1 replies
- 0 likes
Missclick
Dear Spotify, I have a problem. I missclicked when i payed fór my Spotify premium account and bought Spotify premium DUO. I really did not wanted to do that. If you could refund this and i could pay for my student premium i would be glad. Jakub Hána
- Dear Spotify, I have a problem. I missclicked when i payed fór my Spotify premium account and bought Spotify premium DUO. I really did not wanted to do that. If you could refund this and i c...
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- Roadie
- 463 Views
- 1 replies
- 0 likes
- 463 Views
- 1 replies
- 0 likes
unable to start family premium
Hello,We wanted to start a family premium but because our creditcard is registered on a dutch adress due to the fact that I work in the Netherlands but live in Belgium, it`s not possible to start the family package. How can we solve this? grThomas
- Hello, We wanted to start a family premium but because our creditcard is registered on a dutch adress due to the fact that I work in the Netherlands but live in Belgium, it`s not possible to start t...
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- Spotify Star
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes
Superuser Contribution I can't pay for a subscription
Hey! I also faced a problem when paying for a DUO subscription. I tried to do this with several of my cards, waited for several hours, tried incognito mode and other devices. Nothing helped.
- Hey! I also faced a problem when paying for a DUO subscription. I tried to do this with several of my cards, waited for several hours, tried incognito mode and other devices. Nothing helped.
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- Spotify Legend
- 398 Views
- 1 replies
- 0 likes
- 398 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Duo
PlanPremium - Spotify DuoCountryColombiaOperating System(Android, Windows 10 My Question or Issue Why even if I have Spotify duo, I still have issues by playing music ONLINE on 2 devices AT THE SAME TIME.If that's not possible, that plan it's a scam,...
- Plan Premium - Spotify Duo Country Colombia Operating System (Android, Windows 10 My Question or Issue Why even if I have Spotify duo, I still have issues by playing mu...
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- Spotify Legend
- 1845 Views
- 5 replies
- 0 likes
- 1845 Views
- 5 replies
- 0 likes
Superuser Contribution Valor errado na cobrança
Oi boa noite, tenho o Spotify Premium universitário porem ta sendo cobrado o valor do plano completo de 16,90 e não o valor reduzido. O que eu faço?
- Oi boa noite, tenho o Spotify Premium universitário porem ta sendo cobrado o valor do plano completo de 16,90 e não o valor reduzido. O que eu faço?
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- Moderator
- 630 Views
- 1 replies
- 0 likes
- 630 Views
- 1 replies
- 0 likes
Superuser Contribution CANT USE STUDENT PROMOTION
I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student subscription because It says I have already used the promotion. Cou...
- I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student&nbs...
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- Spotify Legend
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes