Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106417 Views
- 70 replies
- 8 likes
- 106417 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13166 Views
- 24 replies
- 2 likes
- 13166 Views
- 24 replies
- 2 likes
Superuser Contribution Free 6 months
This is now my third time attempting to sign up for a 6 month trial with my xbox live offers every single time i click the link it brings me to this website where a 3 month offer is all i can get.. I have not had premium nor do i have plans to since ...
- This is now my third time attempting to sign up for a 6 month trial with my xbox live offers every single time i click the link it brings me to this website where a 3 month offer is all i can get.. I...
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- Moderator
- 440 Views
- 1 replies
- 0 likes
- 440 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failure
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiI paid for a Premium Family at 12th of may (receiptnr: 1309600006286101-1-1, but because i ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I p...
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- Moderator
- 478 Views
- 3 replies
- 0 likes
- 478 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify Premium Gutschein eingelöst, habe aber Family Abo
Hallo zusammen,ich habe seit einiger Zeit Premium Family und leider versucht, einen Spotify Premium Gutschein einzulösen. Ich habe leider zu spät gelesen, dass dieser Gutschein nicht bei Premium Family eingelöst werden kann.Kann ich das irgendwie rüc...
- Hallo zusammen, ich habe seit einiger Zeit Premium Family und leider versucht, einen Spotify Premium Gutschein einzulösen. Ich habe leider zu spät gelesen, dass dieser Gutschein nicht bei Premium Fa...
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- Moderator
- 1335 Views
- 1 replies
- 0 likes
- 1335 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Transaction Failed
PlanFree/PremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueI am trying to pay for the Premium plan but I keep getting same the error. I've have tried clearing my cache, different devices, different browsers, different car...
- Plan Free/Premium Country USA Device iPhone 11 Operating System iOS 13.4.1 My Question or Issue I am trying to pay for the Premium plan but I keep getting same the error. I'v...
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- Visitor
- 525 Views
- 3 replies
- 0 likes
- 525 Views
- 3 replies
- 0 likes
Premium not showing up on app
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 275 Views
- 1 replies
- 0 likes
- 275 Views
- 1 replies
- 0 likes
Premium familiar
Tengo una duda. Mi papá contrató el plan premium familiar y antes yo tenía el plan premium normal. Lo que me gustaría saber es si al unirme al plan familiar, el método de pago premium que tenía antes se va a seguir cobrando o no, porque no queremos q...
- Tengo una duda. Mi papá contrató el plan premium familiar y antes yo tenía el plan premium normal. Lo que me gustaría saber es si al unirme al plan familiar, el método de pago premium que tenía antes...
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- Spotify Star
- 385 Views
- 1 replies
- 0 likes
- 385 Views
- 1 replies
- 0 likes
Solved!! Duo Premium invite page times out
PlanDuo Premium / 3 month Trial CountryIreland Devicetried on Android and windows desktop (both incognito and normal)My Question or IssueWhen trying to send invite using "https://www.spotify.com/account/duo/invite/" the page ends up in timeout.Page j...
- Plan Duo Premium / 3 month Trial Country Ireland Device tried on Android and windows desktop (both incognito and normal) My Question or Issue When trying to send invite using "http...
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- Spotify Star
- 1421 Views
- 7 replies
- 0 likes
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AccountPremiumSubscription
- 1421 Views
- 7 replies
- 0 likes
Geschenkkarte kann nicht eingelöst werden
Meine Frage oder mein ProblemGuten Tag, ich habe zwei Geschenkkarten im Geschäft erworben. Diese wurden aktiviert, wurde mir zumindestens versichert. Jedoch kann ich sie nicht unter spotify.com/redeem einlösen. Ich habe alle Punkte aus der spotify Hi...
- Meine Frage oder mein Problem Guten Tag, ich habe zwei Geschenkkarten im Geschäft erworben. Diese wurden aktiviert, wurde mir zumindestens versichert. Jedoch kann ich sie nicht unter spotif...
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- Spotify Star
- 528 Views
- 3 replies
- 0 likes
- 528 Views
- 3 replies
- 0 likes
Pago de Premiun mediante Paypal pero no se activa mi Premium
Pague por medio de Paypal pero al final e dice q el pago es diferente a mi país Lo que pasa es que al final si se descontó de mi tarjeta de crédito los 5.99 y no tengo la cuenta premium de la misma.
- Pague por medio de Paypal pero al final e dice q el pago es diferente a mi país Lo que pasa es que al final si se descontó de mi tarjeta de crédito los 5.99 y no tengo la cuenta premium de la misma.
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- Spotify Star
- 469 Views
- 1 replies
- 0 likes
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Pago
- 469 Views
- 1 replies
- 0 likes
Superuser Contribution undue charge, in a 3 month free promotion, spotify charged me $90.00
PlanFree/PremiumCountryBrasilDevice(Moto, Samsung note Expert)Operating System(Linux, Android, Windows 10) My Question or Issueundue charge, in a free 3-month promotion, spotify charged $ 90.00 on the first day of a free account .... Ebanx Spotify is...
- Plan Free/Premium Country Brasil Device (Moto, Samsung note Expert) Operating System (Linux, Android, Windows 10) My Question or Issue undue charge, in a free 3-month promoti...
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- Moderator
- 672 Views
- 1 replies
- 0 likes
- 672 Views
- 1 replies
- 0 likes
1 month premium
I paid 1month trial using my debit card. Cash got deducted frm bank. But my Spotify was still not in premium. So i paid again for my 1month premium. This time using upi. It was successful. So basically i was charged 2 times. Pls chk into thsPlan Prem...
- I paid 1month trial using my debit card. Cash got deducted frm bank. But my Spotify was still not in premium. So i paid again for my 1month premium. This time using upi. It was successful. So basical...
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- Spotify Star
- 724 Views
- 3 replies
- 0 likes
- 724 Views
- 3 replies
- 0 likes
Superuser Contribution Can I stream my library to the student dorm radio
Hello! I'm an university student working as part of a student cuncil.At around Saint Nicolas day, on our dorm's radio system we would like to have music playing relevant to the event where we give out gifts for those, who can not leave for the holida...
- Hello! I'm an university student working as part of a student cuncil. At around Saint Nicolas day, on our dorm's radio system we would like to have music playing relevant to the event where w...
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- Moderator
- 334 Views
- 1 replies
- 0 likes
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legalPPL
- 334 Views
- 1 replies
- 0 likes
suscripción por 1 año "Yearly"
Hello community. I write because I bought the premium family plan but the one that lasts for 1 year.The thing is that I bought it on Wednesday 6th June (2020), and it is supposed to last until Wedenesday 09th June (2021) approximately;And I can see t...
- Hello community. I write because I bought the premium family plan but the one that lasts for 1 year. The thing is that I bought it on Wednesday 6th June (2020), and it is supposed to last until Wede...
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- Spotify Star
- 659 Views
- 4 replies
- 0 likes
- 659 Views
- 4 replies
- 0 likes
Zahlung fehlgeschlagen
Hi Ich erhalte immer wieder die Meldung Zahlung fehlgeschlagen weil meine Kreditkarte nicht mit dem Land in Spotify übereinstimmen. Jedoch ist sowohl mein Account auf Schweiz eingestellt und meine Revolut Kreditkarte mit dem einem Schweizer Konto hin...
- Hi Ich erhalte immer wieder die Meldung Zahlung fehlgeschlagen weil meine Kreditkarte nicht mit dem Land in Spotify übereinstimmen. Jedoch ist sowohl mein Account auf Schweiz einges...
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- Regular
- 1454 Views
- 9 replies
- 0 likes
- 1454 Views
- 9 replies
- 0 likes
Superuser Contribution Subscription not started even after payment
PlanPrepaid 129 for a month CountryIndiaDeviceNote 5 proOperating System(Android) My Question or IssueI have paid for my prepaid premium subscription of 129/month but my subscription hasn't been started yet. Spotify is really lagging in terms of paym...
- Plan Prepaid 129 for a month Country India Device Note 5 pro Operating System (Android) My Question or Issue I have paid for my prepaid premium subscription of 129/month but m...
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- Spotify Legend
- 386 Views
- 3 replies
- 0 likes
- 386 Views
- 3 replies
- 0 likes
Additional charge
My Question or IssueI have spotify premium and I am being charged the regular $10 but then I am being charged an additional $5.95 for a bill pay fee.
- My Question or Issue I have spotify premium and I am being charged the regular $10 but then I am being charged an additional $5.95 for a bill pay fee.
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- Spotify Star
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
What is the Diamond symbol on Spotify Giftcard?
So I bought myself a Spotify Giftcard today and I notice these two symbols on it that look like Diamonds. I thought they were zeros but they weren’t and I have no idea what they look like. Does anyone know what it might be?
- So I bought myself a Spotify Giftcard today and I notice these two symbols on it that look like Diamonds. I thought they were zeros but they weren’t and I have no idea what they look like. Does anyon...
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- Spotify Star
- 3594 Views
- 7 replies
- 0 likes
- 3594 Views
- 7 replies
- 0 likes
Failed to subscribe with a Debit Master Card
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryIndiaDevice(iPhone Operating System(iOS 13 ) My Question or IssueCouldn't subscribe to Students Plan with an SBI D...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country India Device (iPhone 😎 Operating System (iOS 13 )...
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- Casual Listener
- 539 Views
- 2 replies
- 0 likes
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AccountPremiumSubscription
- 539 Views
- 2 replies
- 0 likes
Superuser Contribution Can I purchase premium even if I'm already on a premium plan
PlanPremiumCountryIndia Device(OnePlus 5T)Operating System(Android Oreo) My Question or IssueI already have a premium subscription which ends in Aug 2020, however, there is a good offer which is currently on. I wud like to purchase that so that I don...
- Plan Premium Country India Device (OnePlus 5T) Operating System (Android Oreo) My Question or Issue I already have a premium subscription which ends in Aug 2020, however...
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- Spotify Legend
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Change Payment Method from Mobile to Credit Card
PlanPremiumCountryPhilippines My Question or IssueMy current payment method is on mobile and was hoping to switch back to Credit Card, but when selecting UPDATE on my Account Overview, it navigates to a page where I can only update which provider I'l...
- Plan Premium Country Philippines My Question or Issue My current payment method is on mobile and was hoping to switch back to Credit Card, but when selecting UPDATE on my Account Overvie...
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- Moderator
- 2216 Views
- 2 replies
- 1 likes
- 2216 Views
- 2 replies
- 1 likes