Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62439 Views
- 43 replies
- 3 likes
- 62439 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Payment Problem
I just upgraded my account with mobile payment. I was paid, but my account was not premium.
- I just upgraded my account with mobile payment. I was paid, but my account was not premium.
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- Community Legend
- 368 Views
- 2 replies
- 0 likes
- 368 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Regular Spotify Premium
PlanPremium (6,99€ p/month) CountryPortugalDeviceHuawei P10Operating SystemAndroid My Question or IssueHey!I've been using regular Spotify Premium for at least a year now and today my subscription ended. When I went to renew my subscription, for some...
- Plan Premium (6,99€ p/month) Country Portugal Device Huawei P10 Operating System Android My Question or Issue Hey! I've been using regular Spotify Premium for at least a year ...
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- Spotify Legend
- 1348 Views
- 5 replies
- 0 likes
- 1348 Views
- 5 replies
- 0 likes
Superuser Contribution Subscription
None of the below information is required. However, the moru provide the easier it will be for us to try and help.PlanFree/PremiumCountryIndiaDeviceHonor 9nOperating SystemAndroid My Question or IssueAmount deducted from bank 3 times but didn't get a...
- None of the below information is required. However, the moru provide the easier it will be for us to try and help. Plan Free/Premium Country India Device Honor 9n Operating System Android&nbs...
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- Spotify Legend
- 390 Views
- 1 replies
- 0 likes
- 390 Views
- 1 replies
- 0 likes
Superuser Contribution Regarding Premium and Switching Country
PlanPremiumCountryGermany (rn)DeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueSo, I switched countries but I bought my plan back in home country.I still have 10 months on my plan left.Do I need to pay again if I wanna switch countr...
- Plan Premium Country Germany (rn) Device Samsung Note 9 Operating System Android 10 My Question or Issue So, I switched countries but I bought my plan back in home country. ...
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- Spotify Legend
- 498 Views
- 3 replies
- 0 likes
- 498 Views
- 3 replies
- 0 likes
Superuser Contribution Premium subscription charged 10.18SGD by Spotify Stockholm!?
My subscription plan is premium and subscription is 9.90SGD per month.Why am I being charged for 10.18SGD for Premium subscription by Spotify Stockholm?
- My subscription plan is premium and subscription is 9.90SGD per month. Why am I being charged for 10.18SGD for Premium subscription by Spotify Stockholm?
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- Spotify Legend
- 1728 Views
- 4 replies
- 0 likes
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Subscription
- 1728 Views
- 4 replies
- 0 likes
Superuser Contribution M1 Sim Only Free Spotify Sub Not Working
PlanFree/PremiumCountrySingaporeDeviceSamsung S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had just recontacted with the telecom provider M1 in Singapore and it is noted to provide free streaming on Spotify. I trie...
- Plan Free/Premium Country Singapore Device Samsung S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had just recontacted with the telec...
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- Moderator
- 7664 Views
- 6 replies
- 0 likes
- 7664 Views
- 6 replies
- 0 likes
Superuser Contribution Change subscription from KPN to Spotify direct
PlanFree/PremiumCountry Netherland My Question or IssueHi, I currently have spofity via a dutch telephone/internet provider. But since we are moving abroad we will cancel this subsciption. We would like to continue our spotify premium account and lin...
- Plan Free/Premium Country Netherland My Question or Issue Hi, I currently have spofity via a dutch telephone/internet provider. But since we are moving abroad we will cancel this sub...
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- Spotify Legend
- 719 Views
- 3 replies
- 0 likes
- 719 Views
- 3 replies
- 0 likes
Solved!! Songs are not available for Indian premium subscription
PlanPremiumCountryINDIADeviceAll devicesOperating SystemAll platforms My Question or IssueI have a premium plan subscription and not able to see some songs that are available in the American premium edition of Spotify. Example The box by Roddy Ricch ...
- Plan Premium Country INDIA Device All devices Operating System All platforms My Question or Issue I have a premium plan subscription and not able to see some songs that are available...
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- Community Legend
- 2031 Views
- 1 replies
- 0 likes
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Spotify Premium
- 2031 Views
- 1 replies
- 0 likes
Superuser Contribution Can't start free trial. Can't pay and offer not valid
PlanFreeCountry SwedenDeviceSamsung Galaxy A3 and PCOperating SystemAndroid 8.0 and Windows 10 My Question or Issue When trying to start free trial and paying with paypal I get to the screen at paypal wher I can click to review and approve my order, ...
- Plan Free Country Sweden Device Samsung Galaxy A3 and PC Operating System Android 8.0 and Windows 10 My Question or Issue When trying to start free trial and payi...
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- Community Legend
- 1444 Views
- 5 replies
- 0 likes
- 1444 Views
- 5 replies
- 0 likes
Subscriptions
I currently have spotify premium with ads free Hulu and I need to update my credit card information because I had some fraud on my credit card account. I am currently using auto pay for my spotify subscription. If I update my credit card information ...
- I currently have spotify premium with ads free Hulu and I need to update my credit card information because I had some fraud on my credit card account. I am currently using auto pay for my spotify su...
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- Spotify Star
- 335 Views
- 1 replies
- 0 likes
- 335 Views
- 1 replies
- 0 likes
PASAR EL PAGO DE LA TARJETA DE CRÉDITO A OTRA CUENTA
Hola le estoy pagando la cuenta Premium a un amigo, pero le robaron el celular y perdió todos los datos no se acuerda de ninguna contraseña ni el nombre de usuario de spotify, facebook ni del correo de hotmail ya que fueron creadas hace mucho tiempo ...
- Hola le estoy pagando la cuenta Premium a un amigo, pero le robaron el celular y perdió todos los datos no se acuerda de ninguna contraseña ni el nombre de usuario de spotify, facebook ni del correo ...
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- Spotify Star
- 441 Views
- 1 replies
- 0 likes
- 441 Views
- 1 replies
- 0 likes
Superuser Contribution Se me cobró el premium gratuito
Plan: PremiumPaís: Colombia Adquirí el plan premium el 12 de enero, pero se me cobró (son tres meses gratis). Investigué un poco y encontré información, la cual decía que se retira dinero de la cuenta para asegurarse que hay dinero para poder continu...
- Plan: Premium País: Colombia Adquirí el plan premium el 12 de enero, pero se me cobró (son tres meses gratis). Investigué un poco y encontré información, la cual decía que se reti...
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- Spotify Legend
- 334 Views
- 1 replies
- 0 likes
- 334 Views
- 1 replies
- 0 likes
Superuser Contribution Anual subscription
PlanPremiumCountryArgentina DeviceSamsung Galaxy S6 edgeOperating SystemAndroid Nougat My Question or IssueQuiero pagar anual y no encuentro nada como lo hago??
- Plan Premium Country Argentina Device Samsung Galaxy S6 edge Operating System Android Nougat My Question or Issue Quiero pagar anual y no encuentro nada como lo hago??
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- Spotify Legend
- 1027 Views
- 1 replies
- 0 likes
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anual subscription
- 1027 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution What to do with my trial account? I joined my husband on family Spotify
Country NetherlandsMy Question or Issue: I wanted to try Spotify, so I made an account, and took the 3 months free Spotify ! My husband did this a time ago, and shortly he has a premium account. Today he changed it to Premium Family. And I joined it ...
- Country Netherlands My Question or Issue: I wanted to try Spotify, so I made an account, and took the 3 months free Spotify ! My husband did this a time ago, and shortly he has a premi...
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- Community Legend
- 691 Views
- 4 replies
- 0 likes
- 691 Views
- 4 replies
- 0 likes
Superuser Contribution Stop billing me?
PlanFreeCountryU.S.A. DeviceNoneQuest Diagnostics leaked my personal data around 6/19, and i began to be billed $9.99 by Spotify. I didn't know what a Spotify was, so I find this company, and i see i have an FREE account here created with old Faceboo...
- Plan Free Country U.S.A. Device None Quest Diagnostics leaked my personal data around 6/19, and i began to be billed $9.99 by Spotify. I didn't know what a Spotify was, so I find this c...
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- Community Legend
- 757 Views
- 2 replies
- 0 likes
- 757 Views
- 2 replies
- 0 likes
Superuser Contribution HELP - Charged twice a month
This month I have been charged twice - when I checked the payment reason, it just said the date - one was at 26th January and the other one - 30th January. I was really surprised because I had the exact amount of money on my card to get to house and ...
- This month I have been charged twice - when I checked the payment reason, it just said the date - one was at 26th January and the other one - 30th January. I was really surprised because I ha...
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- Community Legend
- 404 Views
- 2 replies
- 0 likes
- 404 Views
- 2 replies
- 0 likes
Spotify wouldn't fulfill my Google Home Mini promotion!
PlanFamily PremiumCountryUSDevice(iPhone 10, iPhone 8, Samsung Galaxy 9, Macbook Pro)Operating System(iOS 10, Android Oreo, etc.) My Question or IssueWe confirmed the Google Home Mini promo while it was still active on Nov. 13th, 2019. Per our confir...
- Plan Family Premium Country US Device (iPhone 10, iPhone 8, Samsung Galaxy 9, Macbook Pro) Operating System (iOS 10, Android Oreo, etc.) My Question or Issue We confirmed the Go...
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- Visitor
- 692 Views
- 1 replies
- 1 likes
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googleGoogle Home MinipromotionSpotify
- 692 Views
- 1 replies
- 1 likes
Won't accept card information
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue **bleep** you spotify. **bleep** you for not accepting my payment. It's poes annoying.
- Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue **bl...
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- Community Legend
- 554 Views
- 1 replies
- 0 likes
- 554 Views
- 1 replies
- 0 likes
Superuser Contribution 3 month trial
Plan Free - UK DeviceMacbook Pro late 2019Operating System My Question or Issuei keep getting emails and when I go on the page I get the attached, but when I try to get the 3 months trial, I get this: It looks like you’re not eligible for that offer,...
- Plan Free - UK Device Macbook Pro late 2019 Operating System My Question or Issue i keep getting emails and when I go on the page I get the attached, but when I try to ...
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- Spotify Legend
- 393 Views
- 2 replies
- 0 likes
- 393 Views
- 2 replies
- 0 likes
Superuser Contribution Sharp TV ROKU
Student PremiumCountry USA Device Sharp TV RokuOperating System:Roku My Question or IssueI am currently having issues loading in the application of my Roku Spotify Application. I have tried checking for updates, deleting and reinstalling and nothing ...
- Student Premium Country USA Device Sharp TV Roku Operating System: Roku My Question or Issue I am currently having issues loading in the application of my Roku Spot...
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- Spotify Legend
- 710 Views
- 2 replies
- 0 likes
- 710 Views
- 2 replies
- 0 likes