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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131969 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66184 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248190 Views
152 replies
13 likes
PlanPremium DuoCountrySwitzerland My Question or IssueI recently joined Premium Duo (today) for me and my partner. I added our current address info and send the link to my partner. She is being asked to verify the address and enters the same info. Ho...
Plan Premium Duo Country Switzerland My Question or Issue I recently joined Premium Duo (today) for me and my partner. I added our current address info and send the link to my partner. S...
Spotify Star
982 Views
1 replies
0 likes
I’m just a usual man fro Kazakhstan. Who’s waiting for spotify in CIS area so long. We all were it. Many of my friends, as I, were so happy to see spotify in our region. But. there is one question I want to know: what is the logic of your regional pr...
I’m just a usual man fro Kazakhstan. Who’s waiting for spotify in CIS area so long. We all were it. Many of my friends, as I, were so happy to see spotify in our region. But. there is one ques...
Visitor
1342 Views
3 replies
6 likes
PlanFree/PremiumCountrySingaporeDeviceSamsung Galaxy S10+My Question or IssueI tried to open the spotify app and they said that i have to change my country, so i went to login and change the country, after changing my country, i logged in and i was n...
Plan Free/Premium Country Singapore Device Samsung Galaxy S10+ My Question or Issue I tried to open the spotify app and they said that i have to change my country, so i went to login and chang...
Spotify Star
506 Views
1 replies
0 likes
I am a Starbucks partner and we get free premium as a benefit. Today when I logged in my account had been changed from premium to Free. I checked and there were no announcements that the free premium was ending so no sure what the problem is. Any ide...
I am a Starbucks partner and we get free premium as a benefit. Today when I logged in my account had been changed from premium to Free. I checked and there were no announcements that the ...
Spotify Star
1318 Views
1 replies
0 likes
PlanPremiumCountrySpain but trying to change to italyDeviceAnyOperating SystemAny My Question or IssueI have moved from Spain to Italy and I'm trying to update my country. But my card is not issued by a spanish bank even though this is the card I hav...
Plan Premium Country Spain but trying to change to italy Device Any Operating System Any My Question or Issue I have moved from Spain to Italy and I'm trying to update my country. Bu...
Casual Listener
878 Views
2 replies
0 likes
PlanPremiumCountryUkraineDeviceXiaomi redmi note 5Operating SystemAndroid Oreo My Question or Issueif I have a premium subscription, but I want to subscribe to a duo-subscription, will I be charged again?
Plan Premium Country Ukraine Device Xiaomi redmi note 5 Operating System Android Oreo My Question or Issue if I have a premium subscription, but I want to subscribe to a duo-sub...
Community Legend
724 Views
1 replies
0 likes
PlanPremiumCountryBelgiumDeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI unlocked and selected my STUDENT DISCOUNT last week but was charged in full this week. Please refund and avoid this surcharge in the future.
Plan Premium Country Belgium Device Lenovo Laptop Operating System Windows 10 My Question or Issue I unlocked and selected my STUDENT DISCOUNT last week but was charged in fu...
Moderator
732 Views
1 replies
0 likes
So I had spotify premium and recently switched to Premium Duo and I used the same email and all of my likes artists and playlists have disappeared. Any way this can be solved or do I have to start from scratch all over again?
So I had spotify premium and recently switched to Premium Duo and I used the same email and all of my likes artists and playlists have disappeared. Any way this can be solved or do I have to start fr...
Spotify Star
696 Views
1 replies
0 likes
Hi - I had 6 x 1 month Spotify cards for last Christmas and Birthday.Problem is they expire within 12 months (didn't realise until recently - I hate when companies do this - I can only seeing this being fair if the cost of Spotify was rapidly increas...
Hi - I had 6 x 1 month Spotify cards for last Christmas and Birthday. Problem is they expire within 12 months (didn't realise until recently - I hate when companies do this - I can only seeing this ...
Spotify Star
772 Views
1 replies
0 likes
Estimados, El día de 25/04 me realizaron doble cobro por mi recibo de Abril, uno en dolares y el otro en mi moneda nacional Soles. Como puedo solicitar la devolución de mi dinero. Adjunto imagen de la plataforma bancaria. [snip - Moderator edit] Grac...
Estimados, El día de 25/04 me realizaron doble cobro por mi recibo de Abril, uno en dolares y el otro en mi moneda nacional Soles. Como puedo solicitar la devolución de mi dinero. Adjunto ...
Spotify Legend
1605 Views
5 replies
0 likes
Hi, I've had a Premium account for years, without any problem. This morning it seems to have suddenly been changed to Free. Why? What can I do? I've logged in and out, checked with Facebook etc. I've always used the same email adress and this is my o...
Hi, I've had a Premium account for years, without any problem. This morning it seems to have suddenly been changed to Free. Why? What can I do? I've logged in and out, checked with Facebook et...
Spotify Star
559 Views
1 replies
0 likes
PlanPremiumCountryRussiaDevicetwo laptopsOperating SystemWindows 10 My Question or IssueHi all! My wife and I are now on Duo plan and our Duo playlist is just gorgeous. Another family member is moving to our house this month and I promised him an acc...
Plan Premium Country Russia Device two laptops Operating System Windows 10 My Question or Issue Hi all! My wife and I are now on Duo plan and our Duo playlist is just gorgeous. Anoth...
Spotify Star
464 Views
1 replies
0 likes
PlanPremium Monthly Subscription Country Poland DevicePCOperating SystemAndroid 10 Windows 10 No Monthly Subscription Option via My PaySafeCard.Yes. There is such a thread, but you haven't done anything with it for a month.Since 2014 I have been buyi...
Plan Premium Monthly Subscription Country Poland Device PC Operating System Android 10 Windows 10 No Monthly Subscription Option via My PaySafeCard...
Spotify Legend
665 Views
1 replies
0 likes
PlanPremium CountryRU DeviceiPhone Operating SystemWindows 10 My Question or IssueI family subscription owner (father). And rearranged Spotify family. Closed my family subscription and say to my wife create family subscription on her account. My son ...
Plan Premium Country RU Device iPhone Operating System Windows 10 My Question or Issue I family subscription owner (father). And rearranged Spotify fami...
Spotify Legend
526 Views
1 replies
0 likes
Hello i try to upgrade to spotify Premium . But i have problem when i try to pay it says : Your payment method and country don't match. In my account it says : Bulgaria When i try to pay with Bulgaria as country it gives me 2 options Debit Card/Paypa...
Hello i try to upgrade to spotify Premium . But i have problem when i try to pay it says : Your payment method and country don't match. In my account it says : Bulgaria When i tr...
Spotify Legend
1330 Views
1 replies
0 likes
Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok sağlarsanız, denememiz ve yardım etmemiz o kadar kolay olacaktır.PlanÜcretsiz / PremiumÜlke cihaz(iPhone 8, Samsung Galaxy 9, Macbook Pro 2016 sonu)İşletim sistemi(iOS 10, Android Ore...
Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok sağlarsanız, denememiz ve yardım etmemiz o kadar kolay olacaktır. Plan Ücretsiz / Premium Ülke cihaz (iPhone 8, Samsun...
Moderator
430 Views
1 replies
0 likes
Hi, i got overprice since 2 month ago, im in vietnam so the price for premium is 59,000đ but when charge is 70,000đ. Please check it for me PlanPremiumCountryVietnamDevice(iPhone 6s Plus, Windows)Operating System(iOS 10, Windows 10) My Question or Is...
Hi, i got overprice since 2 month ago, im in vietnam so the price for premium is 59,000đ but when charge is 70,000đ. Please check it for me Plan Premium Country Vietnam Device (iPhone 6s ...
Spotify Legend
591 Views
1 replies
0 likes
Why doesn't the duo subscription allow two simultaneous sessions regardless of the account?This restriction only creates problems when using a third party system to listen to the music (sonos, Amazon, Google, ...). Like many others when my wife launc...
Why doesn't the duo subscription allow two simultaneous sessions regardless of the account? This restriction only creates problems when using a third party system to listen to the music (sonos, Amaz...
Casual Listener
2408 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
867 Views
2 replies
1 likes
Device:Samsung galaxy note 10 plus Plan: 6 month spotify premium The 6 month plan does not appear when opening the premium tab after logging in, i tried Uninstalling and reinstalling, and I tried logging out restarting my phone and logging back in no...
Device:Samsung galaxy note 10 plus Plan: 6 month spotify premium The 6 month plan does not appear when opening the premium tab after logging in, i tried Uninstalling and reinsta...
Spotify Star
570 Views
1 replies
0 likes
