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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68685 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133399 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70116 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253352 Views
155 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
1133 Views
6 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone XS MaxOperating SystemiOS 12.4 My Question or IssueI signed up for a 1-month free trial of Spotify Premium on August 13. I would like to request a two month extension of the free trial, since (according to a numbe...
Plan Premium Country Canada Device iPhone XS Max Operating System iOS 12.4 My Question or Issue I signed up for a 1-month free trial of Spotify Premium on August 13. I would li...
Casual Listener
2320 Views
2 replies
0 likes
Hi,A month ago I subscribed to a duo plan, but after the first month free Spotify has charged me the standard rate and my partner lost access, what to do? PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iO...
Hi, A month ago I subscribed to a duo plan, but after the first month free Spotify has charged me the standard rate and my partner lost access, what to do? Plan Premium Country Dev...
Community Legend
612 Views
1 replies
0 likes
I can't use my Spotify Premium gift card and it doesn't even work
I can't use my Spotify Premium gift card and it doesn't even work
Community Legend
683 Views
1 replies
0 likes
PlanPremiumCountryczech Device(iPhone 6sOperating SystemiOS 12 My Question or Issuei payed a premium and it payed 8€ is that normal
Plan Premium Country czech Device (iPhone 6s Operating System iOS 12 My Question or Issue i payed a premium and it payed 8€ is that normal
Community Legend
440 Views
3 replies
0 likes
Signup page keeps reloading. Tried 3 diff browsers...Took me forever to get here to post this.Somebody fix it please...
Signup page keeps reloading. Tried 3 diff browsers... Took me forever to get here to post this. Somebody fix it please...
Newbie
1675 Views
8 replies
0 likes
PlanFamily PremiumCountryPortugalMy Question or IssueI want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscription. (see imgs attached)
Plan Family Premium Country Portugal My Question or Issue I want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscripti...
Spotify Star
785 Views
1 replies
0 likes
In the attachment, there are my credit card receive and spotify web account doc exist. Each month Spotify charge money from me once a month but in August 2019, they charge twice money one in 20th of August other in 27th August. Why ??? PlanFree/Prem...
In the attachment, there are my credit card receive and spotify web account doc exist. Each month Spotify charge money from me once a month but in August 2019, they charge twice money one in 20th of ...
Community Legend
559 Views
1 replies
0 likes
I have that problem that I delete my old account (I cant log in), but still payment go. I don´t know how to stop it, because I cant log in.
I have that problem that I delete my old account (I cant log in), but still payment go. I don´t know how to stop it, because I cant log in.
Community Legend
347 Views
1 replies
0 likes
Hi I got a gift card worth 60 euro for spotify premium. I peeled it off a little abruptly and now the pin is completely illegible. What can I do? The store doesn't accept refunds because they said I have to contact spotify.. Thank you. Plan 6 months ...
Hi I got a gift card worth 60 euro for spotify premium. I peeled it off a little abruptly and now the pin is completely illegible. What can I do? The store doesn't accept refunds because they...
Community Legend
686 Views
1 replies
0 likes
PlanFree/PremiumCountryATDevice(iPhone 7)Operating System(iOS) My Question or IssueI bought a Card and it wont work because it is damaged
Plan Free/Premium Country AT Device (iPhone 7) Operating System (iOS) My Question or Issue I bought a Card and it wont work because it is damaged
Community Legend
1721 Views
1 replies
0 likes
I want to subscribe to spotify on a monthly basis (not yearly!) and I have the following options: Family (I just want one account so nope)Premium Monthly (that'd be fine but comes with a 3 months test version)Premium Student (I want this one, it says...
I want to subscribe to spotify on a monthly basis (not yearly!) and I have the following options: Family (I just want one account so nope) Premium Monthly (that'd be fine but comes with a 3...
Spotify Star
630 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue *community rock star edit - removed personal info*
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
1713 Views
9 replies
0 likes
My family plan is automatically renewed every 17 of each month, but I need it to be on the 1st of each month
My family plan is automatically renewed every 17 of each month, but I need it to be on the 1st of each month
Spotify Star
927 Views
1 replies
0 likes
Estoy tratando de cambiar mi contrasena por que ya no la recuerdo , pero al momento de tratar de hacerlo no me reconoce ni el usuario ni el email.
Estoy tratando de cambiar mi contrasena por que ya no la recuerdo , pero al momento de tratar de hacerlo no me reconoce ni el usuario ni el email.
Roadie
710 Views
1 replies
0 likes
I am using a Samsung A50 to sign up for Spotify Premium. My Spotify account (m7kvu8u935clzzc8zg5biyrpa) had already complete the payment, but I didn't get my Spotify Premium. It sends me a message that stated: "MYR4.00 AT Spotify P0C8B2500A SE".
I am using a Samsung A50 to sign up for Spotify Premium. My Spotify account (m7kvu8u935clzzc8zg5biyrpa) had already complete the payment, but I didn't get my Spotify Premium. It sends me a message th...
Roadie
391 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
821 Views
4 replies
0 likes
PlanPremiumCountry Philippines DeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueBeen paying spotify premium via card, but for this month i would like to pay via mobile promo, but it says that im not eligible for that offer
Plan Premium Country Philippines Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue Been paying spotify premium via card, but for this month i w...
Casual Listener
797 Views
2 replies
0 likes
Boa noite, recentemente criei essa conta e peguei a promoção de 3 meses por R$1,99, e hoje apareceu no meu extrato online uma cobrança de R$10,00 pelo spotify, mas não fiz nenhuma subscrição, o que posso fazer pra cancelar esses R$10,00 ???PlanPREMIU...
Boa noite, recentemente criei essa conta e peguei a promoção de 3 meses por R$1,99, e hoje apareceu no meu extrato online uma cobrança de R$10,00 pelo spotify, mas não fiz nenhuma subscrição, o que p...
Community Legend
369 Views
1 replies
0 likes
Plan — free, but I wanted to purchase the premiumCountry — I'm came from Russia but I now live in the Czech Republic My Question or Issue:I was trying to purchase the Premium. I filled in my debit card deatails but I couldn't pay. It was written that...
Plan — free, but I wanted to purchase the premium Country — I'm came from Russia but I now live in the Czech Republic My Question or Issue: I was trying to purchase the Premium. I filled i...
Community Legend
555 Views
1 replies
0 likes
