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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73199 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136411 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77878 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263236 Views
157 replies
13 likes
Hi, I have a premium account for years. More and more we have a "fight" for the stream. Meaning, when I am running and listening to whatever, my daughter turns on her spotify and mine stops, then my wife starts spotify in the car and ...you get the p...
Hi, I have a premium account for years. More and more we have a "fight" for the stream. Meaning, when I am running and listening to whatever, my daughter turns on her spotify and mine stops, then my ...
Community Legend
445 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceiPhone 7s pusOperating SystemiOS 12 My Question or Issue my payment was doubled and now the forst month already lapse and it is showing i need to pay for renewal.
Plan Premium Country Philippines Device iPhone 7s pus Operating System iOS 12 My Question or Issue my payment was doubled and now the forst month already lapse and it...
Spotify Star
382 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCanceled free premium few hours before it ends on 4 SEP. Got money taken today from my accoun...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Cancele...
Community Legend
577 Views
5 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI have been a Spotify Premium subscriber for two years. I added Hulu when Spotify made the offer, and used it a lot. This morning Spotify notified me that my credit card expired, and I updated my information....
Plan Premium Country USA My Question or Issue I have been a Spotify Premium subscriber for two years. I added Hulu when Spotify made the offer, and used it a lot. This morning Spotify no...
Casual Listener
1780 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
1728 Views
1 replies
0 likes
PlanPremiumCountryNrazilDevice(iPhone XROperating System(iOS 10 My Question or IssueOlá, sou assinante do Spotfy Premium, pagando R$16,90 por mês. Porém dia 3/9 fui cobrada no valor de R$199,00. Gostaria de entender o que aconteceu e saber como proce...
Plan Premium Country Nrazil Device (iPhone XR Operating System (iOS 10 My Question or Issue Olá, sou assinante do Spotfy Premium, pagando R$16,90 por mês. Porém dia 3/9 fui cobrada n...
Roadie
299 Views
1 replies
0 likes
PlanCurrently FreeCountryGermanyDeviceOP3Operating SystemAndroid PMy Question or IssueHi, recently I wanted to give the 3 month Spotify Premium Trial a try but whatever I do it keeps saying that this option is not available for me (blue box above pay...
Plan Currently Free Country Germany Device OP3 Operating System Android P My Question or Issue Hi, recently I wanted to give the 3 month Spotify Premium Trial a try but whateve...
Casual Listener
583 Views
4 replies
0 likes
Plan:Free, but wanting premiumCountry:South Africa DeviceHuawei P20Operating SystemAndroid My Question or Issue My bank card expired and my premium subscription was cancelled. I received a temporary card from my banking institution,have tried since t...
Plan: Free, but wanting premium Country: South Africa Device Huawei P20 Operating System Android My Question or Issue My bank card expired and my premium subscription...
Roadie
370 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone max rOperating SystemiOS 10 My Question or IssueI was charged for a free trial which I needed 2 weeks before expiration
Plan Free Country USA Device iPhone max r Operating System iOS 10 My Question or Issue I was charged for a free trial which I needed 2 weeks before expiration
Spotify Star
315 Views
1 replies
0 likes
PlanPremiumCountryCzech Republic Device(Lg G7 ThinQ)Operating System(Android My Question or IssueFew days ago I changed my plan to student subscription and after reloading I saw the confirmation that my plan has changed, but today I paid a full price...
Plan Premium Country Czech Republic Device (Lg G7 ThinQ) Operating System (Android 😎 My Question or Issue Few days ago I changed my plan to student subscription and after re...
Spotify Star
1066 Views
1 replies
0 likes
PlanStudnet PlanCountryCanadaDevice(iPhone 6s + Desktop on Google Chrome My Question or IssueMy 1st year as a student ended on Aug 30th, so I went to renew it, but when I try it gives me the error message "You have already redeemed this offer." I wen...
Plan Studnet Plan Country Canada Device (iPhone 6s + Desktop on Google Chrome My Question or Issue My 1st year as a student ended on Aug 30th, so I went to renew it, but when I try i...
Casual Listener
780 Views
2 replies
0 likes
Case is as follows: I made an account and used the wrong email (stressful day).I then put in my payment card info for the spotify trial for premium (which will expire soon). Now I can not access the account (since it was not my email, probably it jus...
Case is as follows: I made an account and used the wrong email (stressful day). I then put in my payment card info for the spotify trial for premium (which will expire soon). Now I c...
Community Legend
420 Views
1 replies
0 likes
Plan Free/PremiumCountry India Device Samsung s10 My Question or IssueI applied for a student premium account which says that 3 months are free and then, Rs66/month would be charged as a discounted rate. But it asked me for payment even for the 3 mon...
Plan Free/Premium Country India Device Samsung s10 My Question or Issue I applied for a student premium account which says that 3 months are free and then, Rs66/month wo...
Community Legend
327 Views
1 replies
0 likes
PlanStudent PremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS 12.4.1 My Question or IssueI wanted to activate my student discount and get the premium, but it seems that there is no option for me to pay this by mobile payment. There is an option t...
Plan Student Premium Country Turkey Device iPhone 7 Operating System iOS 12.4.1 My Question or Issue I wanted to activate my student discount and get the premium, but it seems that t...
Community Legend
476 Views
2 replies
0 likes
PlanoGrátis / PremiumPaísBrasilDispositivo(iPhone 7 Plus)Sistema operacional(iOS 10) Minha pergunta ou problemaPaguei pelo plano premium via boleto bancário há 3 dias, e meu plano ainda não mudou. Como posso proceder para comprovar que já está pago e...
Plano Grátis / Premium País Brasil Dispositivo (iPhone 7 Plus) Sistema operacional (iOS 10) Minha pergunta ou problema Paguei pelo plano premium via boleto bancário há 3 dias...
Spotify Star
332 Views
1 replies
0 likes
I've been trying to change my payment over to my capital one card, but every time I try, spotify says it's having a problem. I've tried on numerous occasions over the past week. Help!
I've been trying to change my payment over to my capital one card, but every time I try, spotify says it's having a problem. I've tried on numerous occasions over the past week. Help!
Community Legend
610 Views
2 replies
0 likes
PlanPremium CountryCanada Operating SystemWindows 10 My Question or IssueI purchased a gift card for $10 at FreshCo and when trying to redeem it, the website tells me it's invalid. I have gone through all the troubleshooting tips and none of it works...
Plan Premium Country Canada Operating System Windows 10 My Question or Issue I purchased a gift card for $10 at FreshCo and when trying to redeem it, the website tells ...
Spotify Star
281 Views
1 replies
0 likes
Plan 129 monthlyFree/PremiumCountry Philippines Device(samsung a50)Operating System(android) My Question or IssueWas not able to pay my premium account due to my link card was blocked and still under processing. How can i pay may premium account for ...
Plan 129 monthly Free/Premium Country Philippines Device (samsung a50) Operating System (android) My Question or Issue Was not able to pay my premium account due to my link ca...
Spotify Star
325 Views
1 replies
0 likes
I have a premium subscription and just bought a gift card from the grocery store. When I try to enter it in it says "Something went wrong." I've tried everything. It's amazing to me that I'm unable to chat with support about this in a chat or on the ...
I have a premium subscription and just bought a gift card from the grocery store. When I try to enter it in it says "Something went wrong." I've tried everything. It's amazing to me th...
Spotify Star
323 Views
1 replies
1 likes
INone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10,etc.) My Question or Issue...
INone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro ...
Spotify Star
598 Views
3 replies
0 likes
