Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 182088 Views
- 116 replies
- 12 likes
- 182088 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20513 Views
- 28 replies
- 4 likes
- 20513 Views
- 28 replies
- 4 likes
Solved!! how many days I have for paying late?///cuantos dias tengo para pagar tarde?
I live in Mexico and I know is not ideal but i'm, having some money issues this week and can't pay my sub for now i use the premium familiar plan and i think i will be able to pay in a few days but i wanna know how many days can i take before i loose...
- I live in Mexico and I know is not ideal but i'm, having some money issues this week and can't pay my sub for now i use the premium familiar plan and i think i will be able to pay in a few days but i...
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- Casual Listener
- 3250 Views
- 2 replies
- 0 likes
- 3250 Views
- 2 replies
- 0 likes
Payment passed on my credit card, but I didn't subscribe
I had two accounts, but I cancelled both and made a completely new one so it would be simpler for me. Then, I used the new account to get the free premium trial for a month but decided to cancel it. However, I noticed today that I was charged 10$ on ...
- I had two accounts, but I cancelled both and made a completely new one so it would be simpler for me. Then, I used the new account to get the free premium trial for a month but decided to cancel it. ...
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- Spotify Star
- 335 Views
- 3 replies
- 0 likes
- 335 Views
- 3 replies
- 0 likes
Price after promo different on the web than in email
Hi I've got an summer campaign email from you with premium offer offer for free for 60 days, after that 9.99PLN/month.I'd like to go with it, however when I click on link browser open page when price after 60 is 19.99PLN/month.Which price is correct?...
- Hi I've got an summer campaign email from you with premium offer offer for free for 60 days, after that 9.99PLN/month. I'd like to go with it, however when I click on link browser open page when pri...
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- Spotify Star
- 351 Views
- 5 replies
- 0 likes
- 351 Views
- 5 replies
- 0 likes
Tarjeta de spotify
Compré una tarjeta de spotify pero cuando introduzco el pin me aparece error, cabe mencionar que la tarjeta si fue activada, ya intenté canjearla en otro dispositivo y en modo incógnito
- Compré una tarjeta de spotify pero cuando introduzco el pin me aparece error, cabe mencionar que la tarjeta si fue activada, ya intenté canjearla en otro dispositivo y en modo incógnito &nbs...
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
switching from prepaid premium to family plan
I have a prepaid premium account and would like to swich to a family account abd pay the difference. Is this doable?United States Thanks in advance for any help!Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android...
- I have a prepaid premium account and would like to swich to a family account abd pay the difference. Is this doable? United States Thanks in advance for any help! Device (iPhone 8, Samsun...
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- Community Legend
- 362 Views
- 1 replies
- 0 likes
- 362 Views
- 1 replies
- 0 likes
Solved!! How different is the music catalogue in New Zealand?
PlanPremiumCountryUK and possibly NZ My Question or IssueHello. I'm now living in NZ but still paying UK sub. I'm worried that if I switch to NZ that I'll lose some of the music due to rights etc. A lot of what I listen to is UK music including old J...
- Plan Premium Country UK and possibly NZ My Question or Issue Hello. I'm now living in NZ but still paying UK sub. I'm worried that if I switch to NZ that I'll lose some of the mu...
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- Spotify Star
- 1124 Views
- 3 replies
- 0 likes
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CatalogueNew Zealand
- 1124 Views
- 3 replies
- 0 likes
Premium free trial ne fonctionne pas
Bonjour,J'utilisais Spotify gratuitement depuis quelques mois et j'ai voulu essayer Free Premium pour 30 jours avant de commencer à payer. J'ai cliqué sur essayer premium gratuitement pour 30 jours et j'ai rempli le formulaire. J'ai toutefois eu la s...
- Bonjour, J'utilisais Spotify gratuitement depuis quelques mois et j'ai voulu essayer Free Premium pour 30 jours avant de commencer à payer. J'ai cliqué sur essayer premium gratuitement pour 30 jours...
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- Spotify Star
- 644 Views
- 3 replies
- 0 likes
- 644 Views
- 3 replies
- 0 likes
Subscription
Plan/PremiumCountry India DeviceVIVO1814 My Question or IssueI have been charged 389 for 3 months through UPI but still sotify is not showing any type of subscription
- Plan/Premium Country India Device VIVO1814 My Question or Issue I have been charged 389 for 3 months through UPI but still sotify is not showing any type of subscription ...
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- Spotify Star
- 454 Views
- 1 replies
- 0 likes
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Payment ProblemsPayment Update
- 454 Views
- 1 replies
- 0 likes
Disabled/retired discount
My Question or IssueHow about a discount for retirees and disabled people? Nothing beyond whats currently offered to military and students. ANY discount would help people living off a fixed income.
- My Question or Issue How about a discount for retirees and disabled people? Nothing beyond whats currently offered to military and students. ANY discount would help people living...
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- Community Legend
- 1520 Views
- 3 replies
- 5 likes
- 1520 Views
- 3 replies
- 5 likes
Solved!! Stop premium subscription
PlanPremium for Family CountryThe Netherlands My Question or IssueA few years back I started a premium subscription trough my Facebook account.Some time after that I deleted my Facebook account, at that point I didn’t realise it would make things dif...
- Plan Premium for Family Country The Netherlands My Question or Issue A few years back I started a premium subscription trough my Facebook account. Some time after that I del...
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- Community Legend
- 545 Views
- 1 replies
- 0 likes
- 545 Views
- 1 replies
- 0 likes
Solved!! Need help switching to a prepaid plan
PlanPremiumCountryUSADeviceiPhone X and PCOperating SystemiOS 12.4 & Windows 10 My Question or IssueI currently have a payment due for my spotify premium and I'm trying to use a visa gift card to pay for it but the spotify app is rejecting the card s...
- Plan Premium Country USA Device iPhone X and PC Operating System iOS 12.4 & Windows 10 My Question or Issue I currently have a payment due for my spotify premium and I'm trying t...
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- Spotify Star
- 20686 Views
- 7 replies
- 0 likes
- 20686 Views
- 7 replies
- 0 likes
Subscription problems
Hi. I don't know what happened to my original post, it just vanished very suddenly but I will rewrite this again...In Sweden, May or June, we got a deal where we could pay 3 months for 99 KR.I payed for this and after a few weeks (maybe two, maybe th...
- Hi. I don't know what happened to my original post, it just vanished very suddenly but I will rewrite this again... In Sweden, May or June, we got a deal where we could pay 3 months for 99 KR. I pa...
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- Spotify Star
- 349 Views
- 1 replies
- 0 likes
- 349 Views
- 1 replies
- 0 likes
Problemas con tarjeta de regalo
No puedo usar el código de regalo de mi tarjeta me dice que lo intente más tarde. Ayuda por favor.
- No puedo usar el código de regalo de mi tarjeta me dice que lo intente más tarde. Ayuda por favor.
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- Spotify Star
- 1265 Views
- 10 replies
- 2 likes
- 1265 Views
- 10 replies
- 2 likes
How to cancel?
PlanFree/PremiumCountryThe NetherlandsDeviceSamsung Galaxy S8 INT and a PCOperating SystemAndroid 8.0 Windows 10 My Question or IssueI bought spotify premium a while ago (4th of June to be exact) while the 3 months for 0,99 cents was being held. I ha...
- Plan Free/Premium Country The Netherlands Device Samsung Galaxy S8 INT and a PC Operating System Android 8.0 Windows 10 My Question or Issue I bought spotify premium a while ago (4th...
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- Casual Listener
- 566 Views
- 2 replies
- 0 likes
- 566 Views
- 2 replies
- 0 likes
Charged twice per month
I have a premium $14.99 account but I’ve been getting charged $14.99 and another $9.99 a month. Why?? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question...
- I have a premium $14.99 account but I’ve been getting charged $14.99 and another $9.99 a month. Why?? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro la...
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- Spotify Star
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
change family account for student account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI share a family account with my sister because we thought it would be cheaper instead of us ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I share...
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Questions about Spotify Premium
Hello, I'm writing because I had a question about subscribing to Spotify Premium. When I subscribe to Spotify Premium, I have the ability to download songs to listen to them offline. Do all those songs I downloaded while subscribed to Spotify Premium...
- Hello, I'm writing because I had a question about subscribing to Spotify Premium. When I subscribe to Spotify Premium, I have the ability to download songs to listen to them offline. Do all ...
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- Not applicable
- 1144 Views
- 3 replies
- 0 likes
- 1144 Views
- 3 replies
- 0 likes
Solved!! Pay for someone else's subscription in Canada
Hi, I want to get a spotify subscription as a gift. How can I do that without just logging onto their account and just paying for it? A post below says you can get gift cards but this solution seems to be for US accounts. This account will be for Can...
- Hi, I want to get a spotify subscription as a gift. How can I do that without just logging onto their account and just paying for it? A post below says you can get gift cards but th...
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- Spotify Star
- 1107 Views
- 3 replies
- 0 likes
- 1107 Views
- 3 replies
- 0 likes
Spotify Premium - Pay Through Only1Giftcard
PlanFree - Looking to upgrade to premiumCountryAUSTRALIADeviceWindows 10 - Google ChromeOperating System(iOS 10, Android Oreo, Windows 10, My Question or IssueI have a Only1Giftcard by Visa. It is a prepaid giftcard (practically a visa card with 4645...
- Plan Free - Looking to upgrade to premium Country AUSTRALIA Device Windows 10 - Google Chrome Operating System (iOS 10, Android Oreo, Windows 10, My Question or Issue I have a&n...
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- Spotify Star
- 553 Views
- 1 replies
- 0 likes
- 553 Views
- 1 replies
- 0 likes
I'm paying though the setting says Free
PlanFree/Premium Which do I have and how do I cancel???CountrySwedenDevice(Macbook Pro early 2015)Operating System(OS X Yosemite 10.10.5) My Question or IssueUnable to cancel my Premium subscriptionSince several months my Spotify account claims to be...
- Plan Free/Premium Which do I have and how do I cancel??? Country Sweden Device (Macbook Pro early 2015) Operating System (OS X Yosemite 10.10.5) My Question or Issue Unable t...
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- Spotify Star
- 489 Views
- 1 replies
- 0 likes
- 489 Views
- 1 replies
- 0 likes