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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131372 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64839 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245632 Views
150 replies
13 likes
PlanFreeCountryMexico My Question or IssueI saw through Facebook a Spotify promotion: pay $199mxn and get 12 months of Spotify Premium. I paid and I receive a message that I will receive an mail but I didnt receive anaything and My Spotify account di...
Plan Free Country Mexico My Question or Issue I saw through Facebook a Spotify promotion: pay $199mxn and get 12 months of Spotify Premium. I paid and I receive a message that I will re...
Visitor
707 Views
4 replies
0 likes
I signed up for a Family Plan a few months ago and invited a few friends. I want to invite another member, but when I log into my Spotify account, it says to "contact the owner"....which is ME. How do I get it to recognize that I am the owner of the ...
I signed up for a Family Plan a few months ago and invited a few friends. I want to invite another member, but when I log into my Spotify account, it says to "contact the owner"....which is ME. How d...
Roadie
582 Views
1 replies
0 likes
PlanPremiumCountryBelgium My Question or IssueHello, Recently I have become a member of a family subscription, but before that I had a student premium. Now when I open my subscription page I see this: So, it looks like I have two subscriptions at the...
Plan Premium Country Belgium My Question or Issue Hello, Recently I have become a member of a family subscription, but before that I had a student premium. Now when I op...
Spotify Legend
610 Views
5 replies
0 likes
PlanPremium, Student discountCountryUnited Kingdom My Question or IssueI have had a student discount on my premium spotify account for a year, back when the offer was through Unidays. Now that the verification process has changed to SheerID, am I sti...
Plan Premium, Student discount Country United Kingdom My Question or Issue I have had a student discount on my premium spotify account for a year, back when the offer was through...
Community Legend
826 Views
1 replies
0 likes
I tried to use free 3 month trial and after I filled out my payment informartion, it charged me 4.99 and my account is still free. And I want to get my money back.
I tried to use free 3 month trial and after I filled out my payment informartion, it charged me 4.99 and my account is still free. And I want to get my money back.
Spotify Star
2851 Views
5 replies
1 likes
I just upgraded to Spotify premium, but we are not getting that on our iphones (8 and 10). I do have verification that I upgraded, but don't know how to get that on our phones. What to do? USA.*snip*
I just upgraded to Spotify premium, but we are not getting that on our iphones (8 and 10). I do have verification that I upgraded, but don't know how to get that on our phones. What to do? USA. *sni...
Casual Listener
538 Views
2 replies
0 likes
Iam trying to cancel my subscription on the web, nevertheless when I click in cancel or change, it takes me to the subscription page to enter my credit card information.It's non-sense as I am trying to cancel the subscription.Shall I call my credit c...
Iam trying to cancel my subscription on the web, nevertheless when I click in cancel or change, it takes me to the subscription page to enter my credit card information. It's non-sense as I am tryin...
Spotify Star
337 Views
1 replies
0 likes
I was on the Spotify '3 month trial for 99p' and i need to cancel it before it starts to charge me full price, although i logged out of that account and don't know what email or password i used to set it up... So obviously i cant get in and cancel th...
I was on the Spotify '3 month trial for 99p' and i need to cancel it before it starts to charge me full price, although i logged out of that account and don't know what email or password i us...
Roadie
685 Views
3 replies
0 likes
PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHello,About 2 days ago my yearly subscription has expired. Now when I try to subscribe for very basic premium subscription (not duo, not group, just that basic premium) I get...
Plan Free Country Poland Device PC Operating System Windows 10 My Question or Issue Hello, About 2 days ago my yearly subscription has expired. Now when I try to subscribe for very ...
Roadie
692 Views
6 replies
0 likes
As in the photos, I paid. After payment, it says you have used the three-month trial but the money was taken from my bank card. PlanFreeCountryTurkey DeviceGeneral Mobile GM5 PLUSOperating SystemAndroid 8.0 My Question or IssueWill my premium members...
As in the photos, I paid. After payment, it says you have used the three-month trial but the money was taken from my bank card. Plan Free Country Turkey Device General Mobil...
Spotify Star
327 Views
1 replies
0 likes
PlanfamiliarPaísChileDispositivoSamsung Galaxy A30Sistema operativoAndroid Mi pregunta o problemapague mi cuenta el 5/08/2019 y hoy 28/8/2019 me vuelven a cobrarno paso el pago porque no tenia saldo en mi tarjeta, pero es molesto que aparezca el mens...
Plan familiar País Chile Dispositivo Samsung Galaxy A30 Sistema operativo Android Mi pregunta o problema pague mi cuenta el 5/08/2019 y hoy 28/8/2019 me vuelven a cobrar no pa...
Spotify Star
397 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
500 Views
3 replies
0 likes
Buongiorno, ho regalato un buono Spotify di 6 mesi ma alla persona alla quale ho regalato il buono non e arrivata mail di conferma.
Buongiorno, ho regalato un buono Spotify di 6 mesi ma alla persona alla quale ho regalato il buono non e arrivata mail di conferma.
Roadie
379 Views
1 replies
0 likes
I just bought 2 gift cards for 3 months each (6 months total) and I can't redeem one of them? It just says something went wrong. Is there a limit of gift cards I can redeem in a period of time?
I just bought 2 gift cards for 3 months each (6 months total) and I can't redeem one of them? It just says something went wrong. Is there a limit of gift cards I can redeem in a period of time?
Roadie
5455 Views
3 replies
0 likes
I'm having problem with paying my Premium because there is no Payment option for Globe. There are only Credit Card, Online Banking, PayPal, pay by cash and Molpoints
I'm having problem with paying my Premium because there is no Payment option for Globe. There are only Credit Card, Online Banking, PayPal, pay by cash and Molpoints
Roadie
347 Views
1 replies
0 likes
PlanPremium individual 13.99 TL/month CountryTurkey Devicesamsung galaxy note 8Operating SystemAndroid Oreo My Question or IssueHey,I originally purchased the family account which is 20.99 TL / month subscription was deducted from my account.I receiv...
Plan Premium individual 13.99 TL/month Country Turkey Device samsung galaxy note 8 Operating System Android Oreo My Question or Issue Hey, I originally purc...
Roadie
259 Views
1 replies
0 likes
PlanPremiumCountryDenmark, Norway beforeDeviceComputerOperating SystemWindows 10 My Question or IssueI've tried to follow the https://support.spotify.com/no/article/How-can-I-change-my-country-setting/ regarding changing my country settings, but it s...
Plan Premium Country Denmark, Norway before Device Computer Operating System Windows 10 My Question or Issue I've tried to follow the https://support.spotify.com/no/article/Ho...
Spotify Star
1533 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePremiummacbook 2012I will sign in on Spotify if they have the logical courage like Idagio or ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Premium...
Regular
379 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI allowed to Spotify getting money from my bank. They booked 10 Cent (0.10 EUR) but nothing h...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I allow...
Spotify Star
1102 Views
5 replies
0 likes
My premium Spotify is logged in to my ineligible Facebook account, which means I can't access my Facebook anymore but my Spotify is still taking money. Tried to log into my email address that my Facebook used but it just gave me a new Spotify account...
My premium Spotify is logged in to my ineligible Facebook account, which means I can't access my Facebook anymore but my Spotify is still taking money. Tried to log into my email address that my Face...
Spotify Star
636 Views
1 replies
0 likes
