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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

152739 Views

69 replies

10 likes

Premium for Family
  • 152739 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

98746 Views

89 replies

4 likes

  • 98746 Views
  • 89 replies
  • 4 likes

Superuser Contribution Country Change Wont Save

Hello, I've recently moved from the US to the UK. I've opened a bank account here, and followed the steps to change country from Spotify (subscriptions, change bank details, change country). But when I go back to check my account, it still says US, n...

Newbie

Hello, I've recently moved from the US to the UK. I've opened a bank account here, and followed the steps to change country from Spotify (subscriptions, change bank details, change country). But when...

Katerina

Spotify Legend

1592 Views

1 replies

0 likes

save
university
  • 1592 Views
  • 1 replies
  • 0 likes

Solved!! Subscription question

wiPlanPremiumCountryPortugal Operating System(Android Marshmallow) I have Spotify Premium with Student Discount and I renewed my discount today because it ends tomorrow. My question is: Will it change to Spotify Premium and i'll be charged 7 EUR whil...

Regular

wiPlan Premium Country Portugal   Operating System (Android Marshmallow)   I have Spotify Premium with Student Discount and I renewed my discount today because it ends tomorrow. &n...

Billy-J

Spotify Star

1873 Views

7 replies

0 likes

  • 1873 Views
  • 7 replies
  • 0 likes

Spotify Family

PlanPremium FamilyCountryNorwayDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI paid 169kr for my Premium family, 3 days later spotify tried to take 169 more, what is this? I am not paying that price for 3 days.

Casual Listener

  Plan Premium Family Country Norway Device Samsung Galaxy 9 Operating System Android    My Question or Issue I paid 169kr for my Premium family, 3 days later spotify tried ...

Billy-J

Spotify Star

1347 Views

4 replies

0 likes

  • 1347 Views
  • 4 replies
  • 0 likes

Can i listen to unavailable songs by changing Payment details?

PlanPremiumCountry India DeviceNokia 7 PlusOperating SystemAndroid My Question or Issue:I am paid subscriber from India, If i change my payment option to UK can i listen to the songs availble in the UK?

Casual Listener

Plan Premium Country  India   Device Nokia 7 Plus Operating System Android   My Question or Issue: I am paid subscriber from India, If i change my payment option to UK can i...

Billy-J

Spotify Star

907 Views

3 replies

0 likes

  • 907 Views
  • 3 replies
  • 0 likes

premium not showing

On June 26 2019 I signed up for 3 months of premium for 0.99 cents. This expires tomorrow and I want to cancel premium before I automatically get charged $9.99/month starting tomorrow (September 26 2019). I went on my account and it says that I am a ...

Casual Listener

On June 26 2019 I signed up for 3 months of premium for 0.99 cents. This expires tomorrow and I want to cancel premium before I automatically get charged $9.99/month starting tomorrow (September 26 2...

AndrewRobs01

Composer

633 Views

3 replies

0 likes

  • 633 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't reedem voucher

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Premium abonniert, aber nicht aktiviert / Premium features not accessible

Hallo, ich habe Premium abonniert und dafür auch einen Beleg per Mail erhalten sowie in meinem Spotify-Account einsehbar. Leider sind bis heute keine Premium-Funktionen verfügbar und in meinen Einstellungen steht auch "free". Die verfügbaren Hilfeste...

Casual Listener

Hallo,   ich habe Premium abonniert und dafür auch einen Beleg per Mail erhalten sowie in meinem Spotify-Account einsehbar. Leider sind bis heute keine Premium-Funktionen verfügbar und in mein...

Emilia_8

Community Legend

1337 Views

5 replies

0 likes

  • 1337 Views
  • 5 replies
  • 0 likes

Solved!! Page Not Found When Activating Hulu

I have tried everything to activate hulu. I saw other posts very simiilar to this posted very recently, however a Moderator said the issue should be fixed. It's clearly not. I have tried activating it in my normal browser, incognito mode, and even on...

Casual Listener

I have tried everything to activate hulu. I saw other posts very simiilar to this posted very recently, however a Moderator said the issue should be fixed. It's clearly not. I have tried activating i...

IntimidatingL

Casual Listener

2081 Views

5 replies

0 likes

  • 2081 Views
  • 5 replies
  • 0 likes

Spotify premium student extension

Hi everyone,i have my spotify premium subscription for one year now and on 29.09.2019 it will be extended for one year.Today i got an email where i have been told to press a button to extend the subscription.I logged in on the website to see my subsc...

Casual Listener

Hi everyone, i have my spotify premium subscription for one year now and on 29.09.2019 it will be extended for one year. Today i got an email where i have been told to press a button to extend the ...

Billy-J

Spotify Star

1194 Views

3 replies

0 likes

  • 1194 Views
  • 3 replies
  • 0 likes

Renew payment details

PlanPremiumCountrySouth Africa DeviceiPhone Operating SystemiOS 10 My Question or IssueHi, I keep getting the email that I need to update my card/payment information and I’ve done so with 3 different cards and I do not have any more cards to choose f...

Casual Listener

Plan Premium Country South Africa  Device iPhone  Operating System iOS 10   My Question or Issue Hi, I keep getting the email that I need to update my card/payment informatio...

Billy-J

Spotify Star

986 Views

3 replies

0 likes

  • 986 Views
  • 3 replies
  • 0 likes

Somebody please

Somebody please advise me. when I look at the bank account I see Spotyfy paying twice a month

Visitor

  Somebody please advise me. when I look at the bank account I see Spotyfy paying twice a month

Jacob

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

I see 2 subscriptions at my Bill and I want to know which is second accpunt I pay for

As you see in this picture, I had two payments last mont for Spotify. I know that the payment at 15.09. 2019 is my main Spotify account and I'm using it. Which is had paid at 19.09.2019, I don't know which account and I want to cancel subscriptions f...

Visitor

As you see in this picture, I had two payments last mont for Spotify. I know that the payment at 15.09. 2019 is my main Spotify account and I'm using it.   Which is had paid at 19.09.2019, I d...

Billy-J

Spotify Star

856 Views

1 replies

0 likes

Double Charge
Subscription
  • 856 Views
  • 1 replies
  • 0 likes

Spotify family

Salve, mi è arrivata questa email stamattina. Ero premium ma adesso mi ritrovo free, cosa dovrei fare in merito? Vi ringrazio anticpatamente.Email:Ti volevamo informare che sei stato rimosso da Spotify Premium Family da 21mgooxtv37ovk4ogga7jg7tq.Non ...

Casual Listener

Salve, mi è arrivata questa email stamattina. Ero premium ma adesso mi ritrovo free, cosa dovrei fare in merito? Vi ringrazio anticpatamente. Email: Ti volevamo informare che sei stato rimosso da S...

Billy-J

Spotify Star

955 Views

3 replies

0 likes

  • 955 Views
  • 3 replies
  • 0 likes

FAMILY PLAN DOUBLE CHARGES

PlanFAMILY PREMIUMCountryusaDevicepc, iphone 10, macbook pro latest osOperating Systemwindows 10, ios My Question or Issue Just switched to family plan (14.99 per month). However, up to this point my kids had - and are still - incurring individual ch...

Visitor

Plan FAMILY PREMIUM Country usa Device pc, iphone 10, macbook pro latest os Operating System windows 10, ios       My Question or Issue   Just switched to family plan...

Emilia_8

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Not able to subscribe to premium

My Question or IssueI can't subscribe to Spotify premium with my card even thought all of the information is correct and my card is working. I've tried different browsers as well. The card I'm using is the same card I've used before to subscribe to p...

Visitor

My Question or Issue I can't subscribe to Spotify premium with my card even thought all of the information is correct and my card is working. I've tried different browsers as well. The card I'm usin...

Emilia_8

Community Legend

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Hulu not working with premium

I have the premium plan and have the free Hulu that comes with it and it is no longer working. Hulu keeps asking me to change my plan and pay. Not too happy that I pay for premium and can’t even get in contact with someone as well. Probably canceling...

Casual Listener

I have the premium plan and have the free Hulu that comes with it and it is no longer working.  Hulu keeps asking me to change my plan and pay. Not too happy that I pay for premium and can’t eve...

Jduncan421

Casual Listener

1468 Views

5 replies

4 likes

  • 1468 Views
  • 5 replies
  • 4 likes

Superuser Contribution Getting ads for premium that im not eligible for

PlanFree/PremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting ads for 3 months of premium for free, but then I click on it and nothing happ...

Casual Listener

Plan Free/Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Gett...

Petya

Community Legend

1226 Views

7 replies

0 likes

  • 1226 Views
  • 7 replies
  • 0 likes

Superuser Contribution 3 months free didnt work

An advert for 3 free months came up on my free account. Followed the links, paid by paypal, and now it's already took out 9.99 and states that my next payment is for 9.99 this day next month.Something clearly has gone wrong here and theres no one to ...

Casual Listener

An advert for 3 free months came up on my free account.  Followed the links, paid by paypal, and now it's already took out 9.99 and states that my next payment is for 9.99 this day next month. ...

Moyhis

Visitor

2248 Views

6 replies

0 likes

  • 2248 Views
  • 6 replies
  • 0 likes

Solved!! Change country before Premium expires?

PlanPremiumCountryIndia/US My Question or IssueI have Premium paid for until some time in 2020 from India. I've moved to the US and don't see an option to switch the country. I can still use Spotify but a bunch of songs and some entire discographies ...

Regular

Plan Premium Country India/US   My Question or Issue I have Premium paid for until some time in 2020 from India. I've moved to the US and don't see an option to switch the country. I can s...

formuoli

Regular

2827 Views

5 replies

0 likes

  • 2827 Views
  • 5 replies
  • 0 likes

Student premium ran up, so was automatically changed to premium and lost my hulu account

I was only able to have my student discount for 4 years and once that time was up, spotify automatically changed me to premium. In doing that, I lost my hulu access. How do I fix this?

Visitor

I was only able to have my student discount for 4 years and once that time was up, spotify automatically changed me to premium. In doing that, I lost my hulu access. How do I fix this?

Rene01

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes