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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130438 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
61192 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
239789 Views
148 replies
13 likes
PlanPremiumCountry Device(PC , IOS IPAD)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuefui pegar a promoção da conta premium no valor de 16,90 fui pagar pelo cartão de crédito pré pago nas 2 primeiras tentativas o site do...
Plan Premium Country Device (PC , IOS IPAD) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue fui pegar a promoção da conta premium no valor d...
Spotify Star
446 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid My Question or IssueWith the new update for Spotify, I've noticed that the amount of songs that are in each playlist created in the library is no longer displayed. So if I cre...
Plan Premium Country United States Device Samsung Note 8 Operating System Android My Question or Issue With the new update for Spotify, I've noticed that the amount o...
Spotify Legend
790 Views
1 replies
0 likes
PlanFreeCountryPhilippinesDeviceSamsung Galaxy J8Operating SystemAndroid My Question or IssueI tried paying for Premium using my credit card, and I received a notification saying this amount was deducted from my current balance and it was charged by ...
Plan Free Country Philippines Device Samsung Galaxy J8 Operating System Android My Question or Issue I tried paying for Premium using my credit card, and I received a notification sa...
Community Legend
783 Views
1 replies
0 likes
PlanStudent PremiumCountryPhilippinesDeviceVivo Y53Operating SystemAndroid 6.0 My Question or IssueSo let's start. My last payment is April 28 for Student Premium. I didn't pay for the month of May-June. So as of yesterday, I cancelled my premium, be...
Plan Student Premium Country Philippines Device Vivo Y53 Operating System Android 6.0 My Question or Issue So let's start. My last payment is April 28 for Student Premium. I ...
Spotify Legend
371 Views
1 replies
0 likes
PlanPremiumCountryItalyDeviceiPhone XS/MacBook AirOperating SystemiOS My Question or IssueGoodmorning. I received a message from my bank today which autorized a payment of 9,99€ for my premium account. The issue is that I subscribed to an offer for s...
Plan Premium Country Italy Device iPhone XS/MacBook Air Operating System iOS My Question or Issue Goodmorning. I received a message from my bank today which autorized a...
Spotify Legend
848 Views
3 replies
0 likes
PlanFreeCountryIndiaDeviceSony Xperia XOperating SystemAndroid My Question or IssueHello, I purchased my premium account through Google Pay with my registered email ID yesterday. The payment was processed and money was debited from my account. But ne...
Plan Free Country India Device Sony Xperia X Operating System Android My Question or Issue Hello, I purchased my premium account through Google Pay with my registered email ID...
Spotify Star
641 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I get an error when I want to add songs to my library. I'm aware of the 10.000 song limit ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I ...
Regular
4791 Views
15 replies
0 likes
PlanPremiumCountryGermany Samsung Galaxy A7 My Question or Issue Ich habe Spotify Premium seit langer Zeit. Das Abo wurde von meinem Konto abgezogen und ich konnte mir auch ganz normal Musik herunterladen und Offline hören. Seit gestern lädt Spotify ...
Plan Premium Country Germany Samsung Galaxy A7 My Question or Issue Ich habe Spotify Premium seit langer Zeit. Das Abo wurde von meinem Konto abgezogen und ich k...
Moderator
617 Views
3 replies
0 likes
I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my existing seasoned account?
I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my exist...
Spotify Star
342 Views
1 replies
0 likes
PlanPremium for FamilyCountryCanada My Question or IssueI recently started university and I wanted to take advantage of the student discount. I realized I have been on a family plan for the last couple of years and I want to leave the plan. So I went...
Plan Premium for Family Country Canada My Question or Issue I recently started university and I wanted to take advantage of the student discount. I realized I have been on a family plan ...
Spotify Star
768 Views
3 replies
0 likes
PlanFree/PremiumCountryColombiaDeviceSamsung S6 +Operating SystemAndrois My Question or IssueI was in a premium spotify account until something happend with my credit card and they cancel my subscription and put me in free. Right after i solved the p...
Plan Free/Premium Country Colombia Device Samsung S6 + Operating System Androis My Question or Issue I was in a premium spotify account until something happend with my credit card an...
Spotify Legend
392 Views
1 replies
0 likes
PlanPremium for 10Should be premium with hulu for 5CountryUSADeviceSamsung Galaxy 9My Question or IssueI was recently charged 10 dollars because my 5 dollar college deal expired. Now I renewed the 5 dollar plan while the 10 dollar charge was still pe...
Plan Premium for 10 Should be premium with hulu for 5 Country USA Device Samsung Galaxy 9 My Question or Issue I was recently charged 10 dollars because my 5 dollar college deal expir...
Spotify Star
482 Views
3 replies
0 likes
PlanFreeCountryCambodiaDeviceSamsung S10+Operating SystemAndroid 9 Spotify keeps on telling their consumers that they are trying to bring availability of Spotify in other countries as fast and as much as possible. But, i don't see changes. I have bee...
Plan Free Country Cambodia Device Samsung S10+ Operating System Android 9 Spotify keeps on telling their consumers that they are trying to bring availability of Spotify in other count...
Spotify Star
590 Views
2 replies
0 likes
Premium Country portugal My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly)i want to keep my account but I do not want to pay more for it. how can I do this?
Premium Country portugal My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly) i want to keep my account but I do not want to pay m...
Community Legend
512 Views
1 replies
0 likes
Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am a free user and not premium user. Tried to get help...
Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am ...
Spotify Star
337 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceHuawei P30Operating SystemAndroid Pie My Question or IssueHi, I got premium code (for reendem) but I cant use it for my country. Can you try check and change it for my country, and I will use it? Thank you
Plan Premium Country Poland Device Huawei P30 Operating System Android Pie My Question or Issue Hi, I got premium code (for reendem) but I cant use it for my country. Can you try che...
Spotify Star
2786 Views
4 replies
0 likes
I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before. This is the message I'm getting:It looks like you’...
I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before....
Newbie
366 Views
1 replies
0 likes
Tenía contratado Spotify con Movistar en España desde hace años. Lo he dado de baja porque quiero contratar el servicio en otro plan directamente con Spotify. De momento no puedo hacer el cambio porque me sigue apareciendo que está contratado con Mov...
Tenía contratado Spotify con Movistar en España desde hace años. Lo he dado de baja porque quiero contratar el servicio en otro plan directamente con Spotify. De momento no puedo hacer el cambio porq...
Newbie
935 Views
2 replies
1 likes
Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the invite, receiving the error that they cannot change fa...
Hi, I recently started a Family Plan and invited my family to it. However due to some issues with the address I had to start a new Plan and, as a result one of my family members cannot accept the inv...
Spotify Star
659 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceSamsung Galaxy S8My Question or IssueHy everyone!My question would be that my existing bank card I use, does not accept spotify, what should I do to accept and be premium tag? (I want to buy this 1 euro 3 month premium)...
Plan Premium Country Hungary Device Samsung Galaxy S8 My Question or Issue Hy everyone! My question would be that my existing bank card I use, does not accept spotify, what should I do to acc...
Spotify Star
295 Views
1 replies
0 likes
