Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 83921 Views
- 50 replies
- 4 likes
- 83921 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10355 Views
- 23 replies
- 2 likes
- 10355 Views
- 23 replies
- 2 likes
(Malaysia) Getting Premium using Maybank
Hi, i keep getting that error. Im using Maybank debit card, i already activated overseas transactions and it still doesnt work. Send help thanks
- Hi, i keep getting that error. Im using Maybank debit card, i already activated overseas transactions and it still doesnt work. Send help thanks
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- Spotify Star
- 1733 Views
- 1 replies
- 0 likes
- 1733 Views
- 1 replies
- 0 likes
I have Vodafone X Spotify but it isn't working
My Question or Issue I have Vodafone X Spotify, as the title says and it isn't working but Vodafone claims that it's active and is working which leads me to believe that it's a problem on Spotifys end, but I don't know, any help would be appreciated
- My Question or Issue I have Vodafone X Spotify, as the title says and it isn't working but Vodafone claims that it's active and is working which leads me to believe that it's a problem on Spot...
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- Spotify Star
- 1985 Views
- 1 replies
- 0 likes
- 1985 Views
- 1 replies
- 0 likes
£9.99 taken out my account but I do not have premium!
PlanFreeCountry EnglandDeviceSamsung galaxy s6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had the spotify trial for 3 months for 99p and then I lost my debit card and I recieved a new one but I didnt wish to carry o...
- Plan Free Country England Device Samsung galaxy s6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had the spotify trial for ...
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- Spotify Star
- 301 Views
- 1 replies
- 0 likes
- 301 Views
- 1 replies
- 0 likes
failed to pay a subscription with mobile credit
i always fail to pay with the mobile credit payment method.no matter how many days i choose, it always fails .I've asked Spotify and Furtomo customer service but it doesn't help.if I use a different carrier name(provider), there is no error but still...
- i always fail to pay with the mobile credit payment method.no matter how many days i choose, it always fails .I've asked Spotify and Furtomo customer service but it doesn't help.if I use a diffe...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Solved!! Payment refused for any premium subscription. Quebec
PlanPremiumCountry Canada (Quebec)DevicePCOperating SystemWindows 10 My Question or Issue I've been subscribed to Premium for a long time. (9.99CAD/month) The last payment on my credit card occured on July 30th. I didn't cancel my subscription yet no...
- Plan Premium Country Canada (Quebec) Device PC Operating System Windows 10 My Question or Issue I've been subscribed to Premium for a long time. (9.99CAD/month) T...
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- Spotify Star
- 719 Views
- 4 replies
- 0 likes
- 719 Views
- 4 replies
- 0 likes
Student Hulu not linking
PlanStudent PremiumCountryUsa DeviceMacbook Pro I've been having the worst time accessing my hulu account set up through spotify. I set it up when I first got spotify a few months ago and it hasn't worked since. Ive tried to log in and it just takes ...
- Plan Student Premium Country Usa Device Macbook Pro I've been having the worst time accessing my hulu account set up through spotify. I set it up when I first go...
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Problem transition from Telia to regular payment
PlanPremiumCountry SwedenDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cancelled my Telia account a month ago but I have trouble with payment when trying to start premium again. I have contacted Telia an...
- Plan Premium Country Sweden Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cancelled my Telia account a month ago bu...
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- Community Legend
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Change of Plan Unintentionally
PlanPremium Student/FamilyCountryGermany My Question or IssueA few days ago I was supposed to be charged with my 4,99 euro payment for my Premium Student subscription since I am a verified student. However, by that time I did not have enough money to...
- Plan Premium Student/Family Country Germany My Question or Issue A few days ago I was supposed to be charged with my 4,99 euro payment for my Premium Student subscription since I...
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- Community Legend
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
cannot get spotify premium
Plan : freeMacbook Pro late 2018)Operating System(iOS 10) My Question or Issue i still cannot get spotify premium and it has been a month. is there a problem with your site because my credit card is fije and i have tried 3 different browsers............
- Plan : free Macbook Pro late 2018) Operating System (iOS 10) My Question or Issue i still cannot get spotify premium and it has been a month. is there a problem with your s...
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- Spotify Star
- 669 Views
- 5 replies
- 0 likes
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Credit CardPremium
- 669 Views
- 5 replies
- 0 likes
Superuser Contribution Charger but not getting premium
PlanPremiumCountrySlovakiaDeviceiPhone 8Operating SystemiOS 10 Hi guys so my issue is that i got charged for premium from my debet card but still didnt get it. I checked some old topics about same problem and try to check if i don't have multiple acc...
- Plan Premium Country Slovakia Device iPhone 8 Operating System iOS 10 Hi guys so my issue is that i got charged for premium from my debet card but still didnt get it. I checke...
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- Spotify Legend
- 728 Views
- 1 replies
- 0 likes
- 728 Views
- 1 replies
- 0 likes
Reactivar cuenta que antes habia cancelado
BuenasHace unos meses habia comprado la premium por paypal, pero luego la cancele.Y ahora la quiero volver activar, pero ayer queria comprarla de nuevo y no podia, Volvia al inicio...Me encantaria que me pudieran ayudar, PorfaMuchas Gracias PlanPremi...
- Buenas Hace unos meses habia comprado la premium por paypal, pero luego la cancele. Y ahora la quiero volver activar, pero ayer queria comprarla de nuevo y no podia, Volvia al inicio... Me encanta...
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- Spotify Star
- 491 Views
- 1 replies
- 0 likes
- 491 Views
- 1 replies
- 0 likes
I linked my premium account for students to the wrong account
PlanPremiumCountry The NetherlandsDevice(iPhone 7, Macbook Pro late 2017)Operating System(iOS 10) My Question or IssueHi, I linked my premium account for students to the wrong account! Is it possible to change the subcription to the right one?
- Plan Premium Country The Netherlands Device (iPhone 7, Macbook Pro late 2017) Operating System (iOS 10) My Question or Issue Hi, I linked my premium account for student...
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- Spotify Star
- 217 Views
- 2 replies
- 0 likes
- 217 Views
- 2 replies
- 0 likes
Sudah bayar premium tapi di aku belum premium
PlanFree/PremiumCountry IndonesiaDeviceiPhone 6Operating System(iOS 11) My Question or Issue saya sudah melakukan pembeluan premium melalui ATM tapi sampai dengan sekarang saya belum dapat layanan premium di akun spotify saya , mohon bantuannya
- Plan Free/Premium Country Indonesia Device iPhone 6 Operating System (iOS 11) My Question or Issue saya sudah melakukan pembeluan premium melalui ATM tapi sampai ...
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- Spotify Star
- 3296 Views
- 1 replies
- 0 likes
- 3296 Views
- 1 replies
- 0 likes
i pay 9.99 for spotify premium but want to use sound trak business will i have to pay for both premi
i pay 9.99 for spotify premium but want to use sound trak business will i have to pay for both premium and soundtrack or just the soundtrack and do i need a ppl/prs licence with soundtrack
- i pay 9.99 for spotify premium but want to use sound trak business will i have to pay for both premium and soundtrack or just the soundtrack and do i need a ppl/prs licence with soundtrack
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- Spotify Star
- 396 Views
- 1 replies
- 0 likes
- 396 Views
- 1 replies
- 0 likes
Plan change
PlanPREMIUM (FAMILY) Country NEW ZEALAND DeviceHUAWEIOperating SystemANDROID My Question or Issue Hello, I used to be a Premium account member and have paid the price for the full year but I have switched to a Premium for Family plan. Does this mean ...
- Plan PREMIUM (FAMILY) Country NEW ZEALAND Device HUAWEI Operating System ANDROID My Question or Issue Hello, I used to be a Premium account member and have pa...
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- Spotify Star
- 450 Views
- 3 replies
- 0 likes
- 450 Views
- 3 replies
- 0 likes
Superuser Contribution Unable to cancel subscription
My Question or IssuePayPal reimburses me, but has also informed me we’ve been attempting to cancel Spotify for at least 6 months. Over that time I’ve (we’ve) attempted dozens of times using various methods including multiple sign ins which so far app...
- My Question or Issue PayPal reimburses me, but has also informed me we’ve been attempting to cancel Spotify for at least 6 months. Over that time I’ve (we’ve) attempted dozen...
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- Spotify Legend
- 546 Views
- 1 replies
- 0 likes
- 546 Views
- 1 replies
- 0 likes
can´t use my credit card
PlanFreeCountry PortugalDev Pc and Vodafone smart 4 Operating SystemAndroid My Question or Issue I cant use my credit card to buy a subscription
- Plan Free Country Portugal Dev Pc and Vodafone smart 4 Operating System Android My Question or Issue I cant use my credit card to buy a subscription
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- Spotify Star
- 943 Views
- 8 replies
- 0 likes
- 943 Views
- 8 replies
- 0 likes
Can't update payment information
Dear all I was a Premium subscriber till the payment stopped working. I tried updating my credit card information with two different ones in Brazil, all confirmation data valid, and still getting an error message. Payment is not even being processed....
- Dear all I was a Premium subscriber till the payment stopped working. I tried updating my credit card information with two different ones in Brazil, all confirmation data valid, and sti...
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- Spotify Star
- 763 Views
- 3 replies
- 0 likes
- 763 Views
- 3 replies
- 0 likes
rip off
i paying £9.99 a months to listen to music. i be fair album chart is not on the app or desktop. if we paying £9.99 a months i think you should off looking into to offer more album, i know itune music offer more with your money but them don't have cro...
- i paying £9.99 a months to listen to music. i be fair album chart is not on the app or desktop. if we paying £9.99 a months i think you should off looking into to off...
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- Not applicable
- 444 Views
- 1 replies
- 0 likes
- 444 Views
- 1 replies
- 0 likes
99% invisible and RadioLab Aug 2018
PlanFree/PremiumCountry Device(iPhone 6, SurfaceBookOperating System(iOS 11, Windows 10,etc.) My Question or Issue What did you do with my favorite podcasts?
- Plan Free/Premium Country Device (iPhone 6, SurfaceBook Operating System (iOS 11, Windows 10,etc.) My Question or Issue What did you do with my favorite podca...
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- Not applicable
- 379 Views
- 3 replies
- 0 likes
- 379 Views
- 3 replies
- 0 likes