Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanStudent PremiumCountryUnited States I paid for premium this month (October-November) without realizing that I needed to reverify my student spotify account. So I paid 9.99, instead of the normal 4.99 that student spotify pays. Is there a way to g...
PlanFree/PremiumCountryDk My Question or Issue I would like it if i can get My money back that Was tanken from me today - it Was money that i needed to Pay for My grocerys. But when i tried to pay, i couldnt because you at spotify had taken Them
I canceled my subscription because I ordered a new card, but I was still charged on my old account. When I talked to an agent online they were supposed to refund me the $9.99 and it never showed up in my bank statements. I’ve been trying to get a res...
PlanFreeCountry usa Device(iPhone 7Operating Systemios 12 My Question or Issue i got an email saying that the payment couldn’t go through, which is odd since none of my cards are maxed or prohibiting payment. So i’m trying to change the payment and l...
I've had on-and-off premium for about 4 years now, and I've never once had this issue before. I recently had my credit card information stolen, and I've been issued a new card, but it's giving me issues when I've been trying to renew my premium subsc...
PlanPremiumCountry UKDeviceiphone6sOperating SystemiOS 10 My Question or Issue I have a premium student plan which i renewed when i recieved the email telling me to do so. Having just checked my account I can see this month i paid the full £9.99. How...
PlanStudent PremiumCountry USADeviceMacbook Air 2017Operating SystemiOS 10My Question or Issue I am trying to update my payment and Spotify says that my card is not based out of the United States when indeed it is. I hve contacted my bank and no char...
PlanFreeMy Question or Issue I have been overseas the last few months and upon returning noticed that I am being charged for Spotify premium. I have never had a premium account, always the free subscription. In September 2017 I did the free three wee...
I joined my sisters family premium account and typed in our correct address all was good until today I recieved an email that my account was changed to a regular account (no longer premium family) spotify unable to verify my account
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will definately not renew my subscription. This is false...
Plan 9.99PremiumCountry usa DevicepcOperating SystemWindows 10 My Question or Issue hulu is saying start free trial when i am premum and i linked my spotify to my hulu
PlanFree/PremiumCountry MalaysiaDevice(Samsung Galaxy 9+)Operating System(Android Oreo) My Question or Issue I just downloaded spotify and i wanted to get spotify premium and whenever i press get premium it says free account and i don't find anything...
PlanPremiumCountryCanada DeviceGoogle Pixel 2Operating Systemlatest android update My Questionthe radio feature has been removed from my web and mobile applications. from what I read on the web, this was only for Free users. I'm a premium subscriber,...
Hi, any idea how I can get a code for the Spotify presale for Disturbed 2019 tour, according to ticketmaster they are on sale from Wed 24 Oct 2018 @ 10:00. I have subscribed to the artist and updates and listen to them a lot!!Thanks!Kate
PlanFreeCountry Costa RicaDeviceDell Laptop with Windows 10 and Samsung Galaxy J8 (Android)Operating SystemWindows 10 and Android 8.0 My Question or Issue I want to upgrade to Premium and I am getting an error indicating that something goes wrong and...
PlanFree/PremiumCountry ArgentinaDeviceIphone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePago automaticamente por tarjeta todos los meses la suscripcion y cuando entro a Spotify lo hago como free user y me pide upgrad...
PlanPremiumCountry Austria My Question or IssueI have changed my credit card, from local Austrian one to the one from Transferwise, it works well with all other application, except spotify. As i try to update the payment method, i get message: "Your ...
My son has a spotify account using my debit card to pay for it. How do I remove my debit card from the account? He can't seem to remember any of his login information. My Question or Issue
HiWe upgraded to premium family plan, wife has joined onto account and appears active on the account. Although her app has downgraded to free spotify. She is now unable to use all the features of premium. Please advise.
Plan Free/Premium monthlyCountry Australia DeviceiPhone 8+ My Question or Issue I haven’t used Spotify since my free subscription ended quite a while back. Can u tell me what a Premium subscription offers & how much per month it costs. Thanks