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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130762 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62641 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242179 Views
149 replies
13 likes
Salut à tous ! J'ai acheté 1 mois de spotify dans un night shop et encodé le pin sur leurs page web. Problème ? Mon compte sur l'apli n'est pas passé Premium comme si rien n'avait éte fait..Une solution ?
Salut à tous ! J'ai acheté 1 mois de spotify dans un night shop et encodé le pin sur leurs page web. Problème ? Mon compte sur l'apli n'est pas passé Premium comme si rien n'avait éte fait..Une solut...
Spotify Legend
309 Views
1 replies
0 likes
I previously use Spotify, and I have stopped subscription for around a year. However, suddenly there is a message from Visa Card showing that Spotify is getting my money! Why?! Help! My Visa ends at 2079.Music lover from Hong Kong.
I previously use Spotify, and I have stopped subscription for around a year. However, suddenly there is a message from Visa Card showing that Spotify is getting my money! Why?! Help! My Visa...
Spotify Legend
645 Views
7 replies
0 likes
Arkadaşlar önceden hesabımı premium yapmıştım kredi kartı üzerinden fakat sonra iptal ettim şimdi de aynı hesabımı telefon faturam üzerinden premium yapmak istiyorum fakat numaranız bloke edilmiştir hatası alıyorum tekrar denediğimde iste hat üstüne ...
Arkadaşlar önceden hesabımı premium yapmıştım kredi kartı üzerinden fakat sonra iptal ettim şimdi de aynı hesabımı telefon faturam üzerinden premium yapmak istiyorum fakat numaranız bloke edilmiştir ...
Spotify Legend
513 Views
1 replies
0 likes
I just bought Spotify Premium for Students and it charged my account twice. Does anybody know how to fix it?
I just bought Spotify Premium for Students and it charged my account twice. Does anybody know how to fix it?
Casual Listener
742 Views
4 replies
0 likes
PlanPremium FamilyCountry USDeviceMacbook Pro late 2015 My Question or Issue Can't seem to upgrade to Family. When my family accepts invitation, it just brings them to my login. Any suggestions would be much appreciated.
Plan Premium Family Country US Device Macbook Pro late 2015 My Question or Issue Can't seem to upgrade to Family. When my family accepts invitation, it just brings them t...
Spotify Star
397 Views
1 replies
1 likes
Pretty self-explanatory title. Recently having subscribed to Spotify Premium, I kept in mind the 3 months for 6.99.However, using my late night brain, I started to have suspicions whether I'm even eligible for an offer of such if I already have subsc...
Pretty self-explanatory title. Recently having subscribed to Spotify Premium, I kept in mind the 3 months for 6.99. However, using my late night brain, I started to have suspicions whether ...
Spotify Legend
1392 Views
3 replies
0 likes
PlanPremiumCountry Mexico DeviceSamsung Galaxy 8+Operating SystemAndroid Oreo My Question or IssueWhen I try to pay for premium, Spotify show me a message of not being elegible for the promotion and suggest to pay for family plan instead, I don't wan...
Plan Premium Country Mexico Device Samsung Galaxy 8+ Operating System Android Oreo My Question or Issue When I try to pay for premium, Spotify show me a message of n...
Spotify Star
356 Views
1 replies
1 likes
I was charged twice this month for the Spotify Premium Account. Please refund my second charge as I only want spotify premium for one month. I am a student and CANNOT afford to have money taken every week from my account.Many thanks,L
I was charged twice this month for the Spotify Premium Account. Please refund my second charge as I only want spotify premium for one month. I am a student and CANNOT afford to ha...
Spotify Star
1510 Views
6 replies
0 likes
Hi,Does anyone know how to dissable producers adding music to the spotify playlist? I’ve given STMPD RCRDS acces to add new music, but i’d would like to cancel their access.
Hi, Does anyone know how to dissable producers adding music to the spotify playlist? I’ve given STMPD RCRDS acces to add new music, but i’d would like to cancel their access.
Spotify Star
649 Views
1 replies
1 likes
How is it possible to pay premium for two accounts with the same paypal? I tried to search a lot, and found out that theoretically it is possible (it was posted multiple times), but the method was not posted anywhere. With the first account there was...
How is it possible to pay premium for two accounts with the same paypal? I tried to search a lot, and found out that theoretically it is possible (it was posted multiple times), but the method was no...
Casual Listener
1988 Views
1 replies
0 likes
PlanPremiumCountrySwitzerland Hi everyone Last december I subscribed for the promo, that you pay for one year for the price of ten months. It expires on december 24. If I switch to Premium Family now, will there be a compensation with the price for t...
Plan Premium Country Switzerland Hi everyone Last december I subscribed for the promo, that you pay for one year for the price of ten months. It expires on december 24. If I switch t...
Community Legend
618 Views
1 replies
0 likes
So I had the free month trial (Germany) in September.After that, I cancelled the premium trial and for October everything was good, but today, paypal told me, that I have been charged the premium price WITHOUT me changing anything.So in short:Septemb...
So I had the free month trial (Germany) in September. After that, I cancelled the premium trial and for October everything was good, but today, paypal told me, that I have been charged the premium p...
Spotify Star
691 Views
1 replies
1 likes
PlanPremiumCountry IrelandDeviceN/AOperating SystemN/A My Question or Issue I just noticed on my latest bill that my premium has jumped up to €14.99. It seems I am on Premium for Family and I did not request this. Why was I changed and can I get a re...
Plan Premium Country Ireland Device N/A Operating System N/A My Question or Issue I just noticed on my latest bill that my premium has jumped up to €14.99. It seems...
Community Legend
323 Views
1 replies
0 likes
I’m looking at starting a family pack but we don’t live at the same address. 3 out of the 5 accounts do. Will this matter? thanks
I’m looking at starting a family pack but we don’t live at the same address. 3 out of the 5 accounts do. Will this matter? thanks
Spotify Star
273 Views
1 replies
0 likes
PlanPremiumCountry USA DeviceSamsung 8+Operating SystemAndroid Spotify continues to raise an error condition when I try to cancel my Premium Account. I've tried several different devices and different browsers. I think this is a clumsy, fraudulent wa...
Plan Premium Country USA Device Samsung 8+ Operating System Android Spotify continues to raise an error condition when I try to cancel my Premium Account. I've tried seve...
Spotify Legend
993 Views
4 replies
1 likes
PlanFreeCountry TURKEYDevice(iPhone 7, Pc)Operating System(iOS 12, Windows 10.) My Question or Issue I was using Vodafone 3 Month free after payment campain this month is my 7th month. I paid for premium this month (13.99 turkish lira) but my account...
Plan Free Country TURKEY Device (iPhone 7, Pc) Operating System (iOS 12, Windows 10.) My Question or Issue I was using Vodafone 3 Month free after payment campain this mo...
Spotify Legend
438 Views
1 replies
0 likes
Can someone please help me remove my debit card information from here? I’m being charged every month but my account hasn’t had receipts since early 2017 since it’s last been used. My card information has been stolen and I would like it removed. I thi...
Can someone please help me remove my debit card information from here? I’m being charged every month but my account hasn’t had receipts since early 2017 since it’s last been used. My card information...
Spotify Star
274 Views
1 replies
0 likes
PlanPremium StudentCountry USADeviceOnePlus 5t/PCOperating SystemAndroid Oreo/Win 10 My Question or Issue So on August 13th I got the email to renew my student subscription and I did so like I've done the past 3 years. This month and the last month I...
Plan Premium Student Country USA Device OnePlus 5t/PC Operating System Android Oreo/Win 10 My Question or Issue So on August 13th I got the email to renew my stud...
Spotify Legend
592 Views
1 replies
2 likes
-Piano gratuito-Nazione Italia -Dispositivo Samsung 7 edge-Sistema operativo Android La mia domanda o problema:Su Paypal ci sono prelievi di € .9,99 da Aprile 2018, ma ho 2 account GRATIS.-cirogatto era Premium, ma da Aprile 2018 è stato disdetto e t...
-Piano gratuito -Nazione Italia -Dispositivo Samsung 7 edge -Sistema operativo Android La mia domanda o problema: Su Paypal ci sono prelievi di € .9,99 da Aprile 2018, ma ho 2 a...
Spotify Legend
356 Views
1 replies
0 likes
PlanPremiumCountry Device Operating System My Question or Issue I accidentally changed my plan from standard monthly premium subscription to a family subscription, but i don't need it so can you help me get back to my monthly premium subscription, pl...
Plan Premium Country Device Operating System My Question or Issue I accidentally changed my plan from standard monthly premium subscription to a family subscriptio...
Spotify Star
410 Views
1 replies
1 likes
