Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184453 Views
- 116 replies
- 12 likes
- 184453 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20963 Views
- 28 replies
- 4 likes
- 20963 Views
- 28 replies
- 4 likes
Não consigo criar conta premium
PlanFreeCountry Brasil My Question or Issue Não consigo proceder para efetuar pagamento para pegar conta premium. Tentei de diversas formas. Inclusive por boleto eu não consigo.
- Plan Free Country Brasil My Question or Issue Não consigo proceder para efetuar pagamento para pegar conta premium. Tentei de diversas formas. Inclusive por boleto eu...
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- Spotify Star
- 526 Views
- 5 replies
- 0 likes
- 526 Views
- 5 replies
- 0 likes
Superuser Contribution Charged double
I have a premium account but on my phone Spotify continues te ask to upgrade to premium and I can't just premium features on it. So last week I used the upgrade function on my phone, and I hoped it would sync with my excisting premium account but it ...
- I have a premium account but on my phone Spotify continues te ask to upgrade to premium and I can't just premium features on it. So last week I used the upgrade function on my phone, and I ...
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- Spotify Legend
- 277 Views
- 1 replies
- 0 likes
- 277 Views
- 1 replies
- 0 likes
Superuser Contribution (Malaysia) using Maybank Debit Card cannot subscription for premium
help.PlanFree/PremiumCountry MalaysiaDevice(iPhone 6, ipad 10.5 2017)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- help. Plan Free/Premium Country Malaysia Device (iPhone 6, ipad 10.5 2017) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 2198 Views
- 1 replies
- 0 likes
- 2198 Views
- 1 replies
- 0 likes
Superuser Contribution Error de cobro en plan familiar
Hola, Buenas noches. Esta semana tuve un problema con el plan familiar. Lo contrate el 30 de octubre de 2018 y apenas 18 días después me pide el pago de nuevo. En la sección de recibos en la cuenta, no me aparece ese último pago pero en el historial ...
- Hola, Buenas noches. Esta semana tuve un problema con el plan familiar. Lo contrate el 30 de octubre de 2018 y apenas 18 días después me pide el pago de nuevo. En la sección de r...
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- Spotify Legend
- 479 Views
- 1 replies
- 0 likes
- 479 Views
- 1 replies
- 0 likes
Superuser Contribution MOLESTA
Porque estan ofreciendo cuentas a 3 neses por 0.99 y a mi me hab cobrado 3 meses a 18.90 PORQUE QUE INJUSTO!!!!!
- Porque estan ofreciendo cuentas a 3 neses por 0.99 y a mi me hab cobrado 3 meses a 18.90 PORQUE QUE INJUSTO!!!!!
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- Spotify Legend
- 678 Views
- 1 replies
- 0 likes
- 678 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for premium account that didn't have email id saved and now can't access that account
PlanFree/Premium [family plan on the main account, which I can't access anymore]Country USDeviceLaptop/smartphoneOperating Systemwindows/android My Question or Issue I did have a spotify account. However, I logged in using FB login today to upgrade t...
- Plan Free/Premium [family plan on the main account, which I can't access anymore] Country US Device Laptop/smartphone Operating System windows/android My Question or Issue &nbs...
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- Spotify Legend
- 758 Views
- 1 replies
- 0 likes
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AccountLoginPremiumSubscription
- 758 Views
- 1 replies
- 0 likes
Superuser Contribution Changing Premium from Family to Student
PlanPremium Student/FamilyCountry Us My Question or Issue I am trying to switch my account from Family to Student. I have been verified for a Student account, however everytime I go to sign up for it, it will take me to the page that says "You're Ver...
- Plan Premium Student/Family Country Us My Question or Issue I am trying to switch my account from Family to Student. I have been verified for a Student account, however every...
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- Spotify Legend
- 5726 Views
- 1 replies
- 0 likes
- 5726 Views
- 1 replies
- 0 likes
Superuser Contribution I have student premium with Showtime and Hulu, how do I cancel Showtime and Hulu?
I have a subscription to Spotify Student Premium with Hulu and Showtime. I would like to cancel my subscription to Hulu and Showtime, as I am now getting billed for them. How do I cancel my subscription to Hulu and Showtime?
- I have a subscription to Spotify Student Premium with Hulu and Showtime. I would like to cancel my subscription to Hulu and Showtime, as I am now getting billed for them. How do I cancel my subscript...
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- Spotify Legend
- 1168 Views
- 1 replies
- 0 likes
- 1168 Views
- 1 replies
- 0 likes
Confused about the subscription
Okay, so I recently got the 3-Month premium. (I'm only going to do it for three months.)Why can't I turn off the auto-renewal? It says I have to cancel the subscription, but I don't want too. I honestly, just want to turn off the auto-renewal, and I ...
- Okay, so I recently got the 3-Month premium. (I'm only going to do it for three months.) Why can't I turn off the auto-renewal? It says I have to cancel the subscription, but I don't want too. I hon...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution Falha no pagamento
Bom dia! Infelizmente meu cartão ficou sem limite e não consegui pagar esse mês. Como o plano é familiar, não consigo pagar no boleto e só conseguirei pagar 7 dias após o dia da cobrança. Como proceder?
- Bom dia! Infelizmente meu cartão ficou sem limite e não consegui pagar esse mês. Como o plano é familiar, não consigo pagar no boleto e só conseguirei pagar 7 dias após o dia da cob...
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- Spotify Star
- 555 Views
- 2 replies
- 0 likes
- 555 Views
- 2 replies
- 0 likes
Only offers family sub when renewing
I'm trying to update my card details to be able to continue my premium subscription, however it states that I can no longer have the 9,99€ a mointh option and I HAVE to have the family option for 14,99€ a month. I am the only one who uses Spotify in ...
- I'm trying to update my card details to be able to continue my premium subscription, however it states that I can no longer have the 9,99€ a mointh option and I HAVE to have the family option for 14,...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Superuser Contribution Je n'arrive pas à m'abonner a spotify premium
Bonjour,J'ai 17$ sur ma carte cadeau visa vanilla prépayer et je voulais acheter un abonnement mais à chaue fois ue je rentre les coordonee banquaire cela me met payement échouer et à chaque fois que je m'en vais sur aide je fait tout ce qui est écri...
- Bonjour, J'ai 17$ sur ma carte cadeau visa vanilla prépayer et je voulais acheter un abonnement mais à chaue fois ue je rentre les coordonee banquaire cela me met payement échouer et à cha...
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- Spotify Legend
- 1546 Views
- 1 replies
- 0 likes
- 1546 Views
- 1 replies
- 0 likes
Superuser Contribution Porque se cobra 99 del mes si dice que mi suscripción es de universitario? Es el primer mes
Galaxy s6 edge
- Galaxy s6 edge
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- Spotify Legend
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Superuser Contribution CANT CANCELL CHARGED 3X!!
I have been trying to cancel my original acvount that i forgot the password to as it has charaged me tbree times since i last logged into the account. The problem is it wont let me change my password because i no longer have access to the gmail its c...
- I have been trying to cancel my original acvount that i forgot the password to as it has charaged me tbree times since i last logged into the account. The problem is it wont let me change my password...
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- Spotify Legend
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes
Superuser Contribution Wrong account on subscribe spotify family
PlanPremiumCountry IndonesiaDeviceBrowserOperating SystemAndroidMy Question or IssueI found an issue or bug while invite my family to join my spotify family. When I sent invitation to join to his email. Then, he opened and confirm invitation email an...
- Plan Premium Country Indonesia Device Browser Operating System Android My Question or Issue I found an issue or bug while invite my family to join my spotify family. When I sent invita...
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- Spotify Legend
- 899 Views
- 1 replies
- 0 likes
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bug
- 899 Views
- 1 replies
- 0 likes
Superuser Contribution Porque me solicita pagar nuevamente, cuando mi pago lo realice el 15 de noviembre
Hola! El dia 15 de noviembre, me cobraron la mensualidad de mi cuenta, pero el dia sabado 24 me llego un mensaje que habia un problema con mi pago, sin embargo, sigue viendose reflejado el pago en mi cuenta de banco
- Hola! El dia 15 de noviembre, me cobraron la mensualidad de mi cuenta, pero el dia sabado 24 me llego un mensaje que habia un problema con mi pago, sin embargo, sigue viendose reflejado el pago en mi...
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- Spotify Legend
- 380 Views
- 1 replies
- 0 likes
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pagos
- 380 Views
- 1 replies
- 0 likes
Superuser Contribution DIRECCION
PlanPremiumCountryCHILE DeviceLGQ6Operating SystemW10 My Question or Issue Hoy por fin despues de tanto tiempo, me he suscrito al plan familiar... el cual han cobrado inmediatamente, envie las invitaciones a mis hijos y señora, para que se unieran y ...
- Plan Premium Country CHILE Device LGQ6 Operating System W10 My Question or Issue Hoy por fin despues de tanto tiempo, me he suscrito al plan familiar... el cual han cob...
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- Spotify Legend
- 293 Views
- 1 replies
- 0 likes
- 293 Views
- 1 replies
- 0 likes
Superuser Contribution VISA Debit card isnt working for premium
PlanPremiumSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueSpotify doesnt take my card and it keep saying the payment failed and to use another card but there is no issue with the card or the bank.
- Plan Premium Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue Spotify doesnt take my card and it keep saying the payment failed and to use another card ...
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- Spotify Legend
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Can not pay the Abo
PlanFree/PremiumCountry SwitzerlandDeviceI phone 7Operating System My Question or Issue
- Plan Free/Premium Country Switzerland Device I phone 7 Operating System My Question or Issue
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- Spotify Star
- 350 Views
- 1 replies
- 0 likes
- 350 Views
- 1 replies
- 0 likes
Superuser Contribution Family account plots naar free
Mijn family-abbonement is plots gewijzigd naar free, zonder dat ik daar zelf iets aan heb gedaan.
- Mijn family-abbonement is plots gewijzigd naar free, zonder dat ik daar zelf iets aan heb gedaan.
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- Spotify Legend
- 264 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes