Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62474 Views
- 43 replies
- 3 likes
- 62474 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Premium is not available in my country
Hi, could you tell me please, if there is an option to buy Premium with other payments, because when I try to pay for Premium, it says that it's not possible. That is error message:Spotify isn't available in your country yet. Change your location or ...
- Hi, could you tell me please, if there is an option to buy Premium with other payments, because when I try to pay for Premium, it says that it's not possible. That is error message: Spotify...
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Not Getting Advertised Promotional Rate - 99 Cents for Three Months
So I got the $.99 Cent subscription for 3 months and i did not get three months. I was charged in the beginning of my third month and not 3 full months. I would really like some help on this issue.
- So I got the $.99 Cent subscription for 3 months and i did not get three months. I was charged in the beginning of my third month and not 3 full months. I would really like some help on this is...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Premium Offline Issues
I pay for a premium account; however, it still will not let me listen to undownloaded tracks while I am offline. When I first got my premium account it did not matter whether I was on or offline but now it is blocking me from searching for things off...
- I pay for a premium account; however, it still will not let me listen to undownloaded tracks while I am offline. When I first got my premium account it did not matter whether I was on or offline but ...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Premium
PlanPremium Country Philippines DeviceOppo F7 My Question or Issue My one month subscription has ended today but before it ended, I was able to subscribe for 1 month premium again and I paid it awhile ago in Cebuana using the reference number that wa...
- Plan Premium Country Philippines Device Oppo F7 My Question or Issue My one month subscription has ended today but before it ended, I was able to subscribe ...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
I can't buy gift card
I can't buy gift card for my friend,All fields were filled in properly and after clicking to continue I'm not reverted to payment page, just gift card page is loaded again from the beggining.
- I can't buy gift card for my friend, All fields were filled in properly and after clicking to continue I'm not reverted to payment page, just gift card page is loaded again from the beggining.
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- Casual Listener
- 459 Views
- 2 replies
- 5 likes
- 459 Views
- 2 replies
- 5 likes
Being Charged Extra
PlanPremium for FamilyCountry MalaysiaDeviceOnePlus 5TOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there everyone, in my account page I was informed that i will be charged RM22.40 per month for my Premium for Family...
- Plan Premium for Family Country Malaysia Device OnePlus 5T Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there everyone, in my acc...
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
When I redeem my code, it says hit the limit for the months.
My Question or IssueI bought the Spotify gift card. When I redeem the code, it says I have hit the limit for the months of Spotify. Actually I bought the 12months card for 576HKD in Spotify HK. I don’t know how to solve this. And. I haven’t found any...
- My Question or Issue I bought the Spotify gift card. When I redeem the code, it says I have hit the limit for the months of Spotify. Actually I bought the 12months card for 576HKD in Spotify HK. I d...
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- Casual Listener
- 533 Views
- 2 replies
- 0 likes
- 533 Views
- 2 replies
- 0 likes
Error when stopping Premium subscription
I want to stop my premium subscription before it will be automatically prolonged tomorrow. However, the website gives an error and tells me to try again later every time I try. What should I do?PlanFree/PremiumCountry Netherlands
- I want to stop my premium subscription before it will be automatically prolonged tomorrow. However, the website gives an error and tells me to try again later every time I try. What should I do? Pla...
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- Spotify Star
- 427 Views
- 8 replies
- 0 likes
- 427 Views
- 8 replies
- 0 likes
Premium
I am paying 9.99 per month from my bank for premium but it says I only have the Free. I've tried reloading with no luck.
- I am paying 9.99 per month from my bank for premium but it says I only have the Free. I've tried reloading with no luck.
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- Spotify Star
- 263 Views
- 3 replies
- 0 likes
- 263 Views
- 3 replies
- 0 likes
Premium Family
For approx a year my husband has been paying for premium family which my son and I have both have had access too. We all live at the same address and this past week, both my son and I have not been able to access our premium account on our android ph...
- For approx a year my husband has been paying for premium family which my son and I have both have had access too. We all live at the same address and this past week, both my son and I have no...
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
subscription tiers
I don't listen to a lot of music so $9.99/mo is expensive. Is it possible that we have a tiered subscription? Perhaps something like $2.99 or $4.99/mo for 5 hours or 10 hours per month?
- I don't listen to a lot of music so $9.99/mo is expensive. Is it possible that we have a tiered subscription? Perhaps something like $2.99 or $4.99/mo for 5 hours or 10 hours per month?
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- Spotify Star
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
I do have premium but I can not listen offline
best spotify,I come drom the netherlands. i have bought premium, but now if I do not have Wi-Fi, I'm offline. can you solve this problem? I like to hear it. My device is iPhone 6Lucas
- best spotify, I come drom the netherlands. i have bought premium, but now if I do not have Wi-Fi, I'm offline. can you solve this problem? I like to hear it. My device is iPhone 6 Lucas
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- Spotify Star
- 217 Views
- 2 replies
- 0 likes
- 217 Views
- 2 replies
- 0 likes
payment problem
The payment for the upgrade is not being accepted even though all the cards I tried are actually working. Ridiculous. Help.
- The payment for the upgrade is not being accepted even though all the cards I tried are actually working. Ridiculous. Help.
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Why can I no longer play all tracks from Evanescence's 2011 self titled album?
PlanPremiumCountry Honduras Device(Macbook Pro summer 2016)Operating System(iOS 11.4.1, MacOS High Sierra) My Question or Issue I can't play a bunch of songs from the 2011 Evanesence self titled album as of this week, August 10th 2018. Last week I co...
- Plan Premium Country Honduras Device (Macbook Pro summer 2016) Operating System (iOS 11.4.1, MacOS High Sierra) My Question or Issue I can't play a bunch of songs f...
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- Spotify Star
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Superuser Contribution Can't get past the Student Verified screen
My subscription to student spotify premium with hulu didn't renew becasue my card didn't work and I didn't put a new card in in time to keep my premium. So now I'm trying to get my student premium with hulu back and whenever I click premium for stude...
- My subscription to student spotify premium with hulu didn't renew becasue my card didn't work and I didn't put a new card in in time to keep my premium. So now I'm trying to get my student premium wi...
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- Not applicable
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Gift purchase broken
Been trying for last hour to buy a gift subscription for someone. Tried 2 browsers and 2 devices, fill in all info, hit Continue, and it just refreshes the page back to selecting what sort of subscription and entering personal info. No error message,...
- Been trying for last hour to buy a gift subscription for someone. Tried 2 browsers and 2 devices, fill in all info, hit Continue, and it just refreshes the page back to selecting what sort of subscri...
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- Newbie
- 273 Views
- 2 replies
- 2 likes
- 273 Views
- 2 replies
- 2 likes
Solved!! I just need to know how long my 10$ premium card will last me
10$ green Spotify card how many months of premium will I get
- 10$ green Spotify card how many months of premium will I get
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- Spotify Star
- 4006 Views
- 1 replies
- 0 likes
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Premium
- 4006 Views
- 1 replies
- 0 likes
Superuser Contribution Signed up for 60 Day Trial
PlanFree/Premium - 60 Day Trial Promotion (That ends today)Country United StatesDeviceWindows PCOperating SystemWindows 10 My Question or Issue I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day...
- Plan Free/Premium - 60 Day Trial Promotion (That ends today) Country United States Device Windows PC Operating System Windows 10 My Question or Issue I signed up for th...
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- Not applicable
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
DOWNLOAD MIXTAPES DOT ORG
PremiumCountry USADeviceSamsung Galaxy note 8Operating SystemAndroid My Question or Issue I specifically paid for premium versions however every time i listen to kendrick lamar's cereal this man screams DOWNLOAD MIXTAPES DOT ORG which I know for a fa...
- Premium Country USA Device Samsung Galaxy note 8 Operating System Android My Question or Issue I specifically paid for premium versions however every time i listen...
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- Not applicable
- 737 Views
- 1 replies
- 0 likes
- 737 Views
- 1 replies
- 0 likes
Solved!! Student Discount for Graduate School
PlanPremium (StudentCountry US My Question or Issue I've had my student discount for about 3 years now (during my undergrad) and will be starting graduate school next fall. I read that the student discount has a limit of 4 year. Is there a way to ext...
- Plan Premium (Student Country US My Question or Issue I've had my student discount for about 3 years now (during my undergrad) and will be starting graduate school next...
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- Spotify Star
- 18904 Views
- 3 replies
- 4 likes
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Graduate School
- 18904 Views
- 3 replies
- 4 likes