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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132373 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67272 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249857 Views
154 replies
13 likes
Mi Spotify se cobró dos veces y me aparece que mi cuenta esta inhabilitada, al querer entrar no me deja, lo intente de mil maneras y nada...
Mi Spotify se cobró dos veces y me aparece que mi cuenta esta inhabilitada, al querer entrar no me deja, lo intente de mil maneras y nada...
Roadie
273 Views
1 replies
0 likes
So I have 2 accounts and I accidentally paid for the wrong one. Is there a possiblilty that it could be changed over?
So I have 2 accounts and I accidentally paid for the wrong one. Is there a possiblilty that it could be changed over?
Roadie
1202 Views
1 replies
0 likes
Mi problema es que ayer 24 de Abril renové la suscripción del contrato familiar, a lo largo del día verifique el estado de mi saldo en mi tarjeta y note que habían cobrado un saldo menor a lo que suele ser por el plan familiar a lo que ingresó en el ...
Mi problema es que ayer 24 de Abril renové la suscripción del contrato familiar, a lo largo del día verifique el estado de mi saldo en mi tarjeta y note que habían cobrado un saldo menor a lo que sue...
Roadie
2097 Views
1 replies
0 likes
Quando tentava atualizar a forma de pagamento, recebia o erro "Falha no pagamento. Tente novamente ou use outra forma de pagamento.". Porem, sempre utilizei o mesmo cartao e nunca deu problema. Uso o cartao normalmente no dia a dia, esta como forma d...
Quando tentava atualizar a forma de pagamento, recebia o erro "Falha no pagamento. Tente novamente ou use outra forma de pagamento.". Porem, sempre utilizei o mesmo cartao e nunca deu problema.&...
Casual Listener
2944 Views
8 replies
23 likes
Hi, i've subscribed April 14th , spotify premium , but today (May 4th) my account is set on Free. Why?
Hi, i've subscribed April 14th , spotify premium , but today (May 4th) my account is set on Free. Why?
Casual Listener
527 Views
6 replies
1 likes
Recebei hoje um e-mail de vocês dizendo que não era possível reconhecer que os usuarios da minha família(TODOS) moravam na minha residência. Mas como isso é possível se todas contas foram criadas a partir de e-mail e preenchido o endereço corretament...
Recebei hoje um e-mail de vocês dizendo que não era possível reconhecer que os usuarios da minha família(TODOS) moravam na minha residência. Mas como isso é possível se todas contas foram criadas a p...
Spotify Star
316 Views
1 replies
0 likes
I just got a new phone and tried to switch my account to it but is not recognizing that I have a premium account - what should I do?
I just got a new phone and tried to switch my account to it but is not recognizing that I have a premium account - what should I do?
Community Legend
321 Views
1 replies
0 likes
Hello!I recently moved to Romania and I got a new Romanian credit card. I previously lived in a country that did not have Spotify so I just got it recently when I moved here. I don't have Spotify premium but every time I try to get it (there's no Pay...
Hello! I recently moved to Romania and I got a new Romanian credit card. I previously lived in a country that did not have Spotify so I just got it recently when I moved here. I don't have Spot...
Casual Listener
9228 Views
8 replies
0 likes
I just downloaded the Spotify App and I want to upgrade to the Premium plan, but I'm getting the following message 'Spotify Premium Can not be purchased in this app' see attached screen shot How to go about upgrading to Premium if I can't do it throu...
I just downloaded the Spotify App and I want to upgrade to the Premium plan, but I'm getting the following message 'Spotify Premium Can not be purchased in this app' see attached screen shot H...
Community Legend
489 Views
1 replies
0 likes
Hola, me dieron un mes gratis y voy a pagar premium para universitarios. Si pago se cancela las tres semanas gratis que me quedan.?
Hola, me dieron un mes gratis y voy a pagar premium para universitarios. Si pago se cancela las tres semanas gratis que me quedan.?
Newbie
565 Views
2 replies
0 likes
Hola hace días tenía suscripción al plan familiar premium de mi hermano, dejo de pagar y se cancelo, ahora mi hermanaaa contrato un plan y no me puedo suscribir Que debo hacer?
Hola hace días tenía suscripción al plan familiar premium de mi hermano, dejo de pagar y se cancelo, ahora mi hermanaaa contrato un plan y no me puedo suscribir Que debo hacer?
Roadie
1239 Views
3 replies
0 likes
Hello ! I have problem with my family subscription. I've had it for 1 month and in a day, when my subscription was ending, the payment failed cause of limits on my credit card. I've unlocked it and the payment isn't still working. I've tried everythi...
Hello ! I have problem with my family subscription. I've had it for 1 month and in a day, when my subscription was ending, the payment failed cause of limits on my credit card. I've unlocked it and&n...
Roadie
469 Views
3 replies
0 likes
I added premium to my account through my wireless provider and I am still unable to use the app. It will not let me selct any of my songs or shuffle them or anything. How long does it take to get it activated and working?
I added premium to my account through my wireless provider and I am still unable to use the app. It will not let me selct any of my songs or shuffle them or anything. How long does it take to get it ...
Community Legend
272 Views
1 replies
0 likes
I tried to cancel premium a while ago and im still being charged for it now
I tried to cancel premium a while ago and im still being charged for it now
Community Legend
251 Views
1 replies
0 likes
Hello. I applied for the Student Discount and my account was charged. Upon verification with SheerID and uploading all necessary documents to prove my enrollment as a student in a listed university, SheerID redirected me to a SheerID log-in site whic...
Hello. I applied for the Student Discount and my account was charged. Upon verification with SheerID and uploading all necessary documents to prove my enrollment as a student in a listed university, ...
Regular
1297 Views
4 replies
0 likes
When I first subscribed, I had chosen to make monthly payments but due to a problem with my first registered card I have a made a full payment for one year with another one. I can see the payment in my account but I am still being charged on monthly ...
When I first subscribed, I had chosen to make monthly payments but due to a problem with my first registered card I have a made a full payment for one year with another one. I can see the payment in ...
Spotify
631 Views
6 replies
0 likes
I have been using this link: https://partner-provisioning.spotify.com/starbucks/register/and filling out the correct information to get my account linked to a premium membership. All it keeps saying when I fill it out, no matter where or when (I have...
I have been using this link: https://partner-provisioning.spotify.com/starbucks/register/ and filling out the correct information to get my account linked to a premium membership. All it keeps ...
Casual Listener
690 Views
3 replies
0 likes
Fiz o plano de universitário, cobrou 8,50 e quando abria o App, dizia que não havia feito o pagamento. Depois cobraram mais 16,90, sendo que já tinha feito o plano de universitário. Gostaria que resolverem essa cobrança.
Fiz o plano de universitário, cobrou 8,50 e quando abria o App, dizia que não havia feito o pagamento. Depois cobraram mais 16,90, sendo que já tinha feito o plano de universitário. Gostaria que reso...
Spotify Star
332 Views
3 replies
0 likes
I forgot to cancel the Spotify premium and I would be really happy if someone could help me with refounding it.
I forgot to cancel the Spotify premium and I would be really happy if someone could help me with refounding it.
Spotify Star
240 Views
1 replies
0 likes
My Spotify Subscription got cancelled and now i can’t get it back because I’m living in the US for a few months but my credit cards postal code is from germanyspotify says my country is the us so my card doesnt match up and i cant payPlease help as f...
My Spotify Subscription got cancelled and now i can’t get it back because I’m living in the US for a few months but my credit cards postal code is from germany spotify says my country is the us so m...
Spotify Star
359 Views
1 replies
0 likes
