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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69943 Views
31 replies
2 likes
Moderator
120456 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155293 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304348 Views
168 replies
13 likes
Good morning, I paid and closed the premium package, but when I enter the app is not showing that I have the premium account. And I contacted on twitter, facebook and email and got no response. And I read a topic about this problem and didn't resolve...
Good morning, I paid and closed the premium package, but when I enter the app is not showing that I have the premium account. And I contacted on twitter, facebook and email and got no response. And I...
Spotify
769 Views
6 replies
0 likes
I have trouble paying my family plan with various credit cards. The banks tell me that the problem is directly with Spotify.My plan has been canceled since the payment hasn´t been made. What can I do?
I have trouble paying my family plan with various credit cards. The banks tell me that the problem is directly with Spotify. My plan has been canceled since the payment hasn´t been made. What can I ...
Spotify
650 Views
3 replies
0 likes
subscribed through my phone provider to premium. Not seeing this at all
subscribed through my phone provider to premium. Not seeing this at all
Casual Listener
621 Views
4 replies
0 likes
I am currently in Spain but spotify thinks Im in UK what to do??
I am currently in Spain but spotify thinks Im in UK what to do??
Community Legend
1591 Views
10 replies
0 likes
I had spotify premium all set up and I put in 2 gift cards that I got that would have put me to June somewhere to start paying premium again but I check today and I have Spotify free so where did my premium go?
I had spotify premium all set up and I put in 2 gift cards that I got that would have put me to June somewhere to start paying premium again but I check today and I have Spotify free so where d...
Community Legend
404 Views
1 replies
0 likes
I just signed up for the 30 day trial, and it confirmed my end date 30 days from now. However, when I opened my Spotify app, it said “Welcome to Spotify premium. Your 7 day trial starts today”. So have I got 30 days or 7 days for a trial?
I just signed up for the 30 day trial, and it confirmed my end date 30 days from now. However, when I opened my Spotify app, it said “Welcome to Spotify premium. Your 7 day trial starts today”. So ha...
Newbie
315 Views
1 replies
0 likes
i went to do the student discount on spotify. i did the page where i put in my details for card transaction and then when i went to the next page i realised i don't qualify for the discount and so i realised it has out a pending transaction on my acc...
i went to do the student discount on spotify. i did the page where i put in my details for card transaction and then when i went to the next page i realised i don't qualify for the discount and so i ...
Spotify Star
342 Views
1 replies
0 likes
Hilfe! Ich habe einen Spotify Account und vor einem Monat einen Premium Probemonat gemacht,jetzt will ich diesen kündigen,doch wenn ich auf Abbonement gehe wird mir Free angezeigt und ich kann Premium nicht kündigen,habe heute allerdings schon die er...
Hilfe! Ich habe einen Spotify Account und vor einem Monat einen Premium Probemonat gemacht,jetzt will ich diesen kündigen,doch wenn ich auf Abbonement gehe wird mir Free angezeigt und ich kann Premiu...
Spotify Star
350 Views
1 replies
0 likes
So i have always used my account with facebook. But for many years ago i had another account with my email. The blooper is that i just paid for a year sub for the old acc with my email.. How can i correct this ? I really want to have my old acc that ...
So i have always used my account with facebook. But for many years ago i had another account with my email. The blooper is that i just paid for a year sub for the old acc with my email.. How...
Roadie
362 Views
1 replies
0 likes
Hi at the end of 2017 I took out a 1 year premium subscription for myself. Am I able to add family members to this premium plan now and merge the existing plan into a Family plan, or do I need to wait until the year is up from the initial Premium sub...
Hi at the end of 2017 I took out a 1 year premium subscription for myself. Am I able to add family members to this premium plan now and merge the existing plan into a Family plan, or do I need to wai...
Community Legend
1726 Views
3 replies
0 likes
My 1 month membership was about to finish, it finishes on 5/11/2018 and I decided to sign up for the Spotify and Hulu membership where it was 3 months for .99, I live in the United States and I was charged 1 cent on paypal and my account stated that ...
My 1 month membership was about to finish, it finishes on 5/11/2018 and I decided to sign up for the Spotify and Hulu membership where it was 3 months for .99, I live in the United States and I was c...
Community Legend
519 Views
1 replies
0 likes
Hola, Tengo una sola suscripción Premium y me factura dos suscripciones hace meses a mi tarjeta. (Doble Facturación) Revisé la cuenta y mis suscripciones y está todo Ok. Este sistema de respuesta por comunidad no me resulta muy simpático. Agradezco d...
Hola, Tengo una sola suscripción Premium y me factura dos suscripciones hace meses a mi tarjeta. (Doble Facturación) Revisé la cuenta y mis suscripciones y está todo Ok. Este sistema de respuesta por...
Casual Listener
760 Views
2 replies
0 likes
I'm a new Spotify user and recently started an individual Premium trial. Right after I started it, Spotify on iOS had no difficulty seeing my "devices" including a Sonos speaker and my car speaker system. After a recent upgrade, the device menu acros...
I'm a new Spotify user and recently started an individual Premium trial. Right after I started it, Spotify on iOS had no difficulty seeing my "devices" including a Sonos speaker and my ca...
Casual Listener
711 Views
1 replies
0 likes
En el plan familiar, Le envié la invitación a un hermano (el cual vive en la misma casa que yo) y este trato de ingresar, más le apareció el mensaje: “No fue posible sumarte a este plan familiar” Podrian apoyarme en decirme cómo solucionar este probl...
En el plan familiar, Le envié la invitación a un hermano (el cual vive en la misma casa que yo) y este trato de ingresar, más le apareció el mensaje: “No fue posible sumarte a este plan familiar” &...
Roadie
1176 Views
6 replies
0 likes
¡Buenas! Actualmente tengo Spotify Premium con el plan familiar. Tengo la idea de borrar mi cuenta de Facebook (y todas las redes sociales que tenga) pero mi cuenta de Premium está vinculada a mi Facebook y además es de plan familiar y no tengo ni id...
¡Buenas! Actualmente tengo Spotify Premium con el plan familiar. Tengo la idea de borrar mi cuenta de Facebook (y todas las redes sociales que tenga) pero mi cuenta de Premium está vinc...
Roadie
567 Views
3 replies
0 likes
Hello everyone.I have a free subscription and the other day I activated the Premium students.I entered my credit card details and had 2 credits from €4.99.Why 2 credits?But above all, why is my subscription not active?It's already been 24 hours, and ...
Hello everyone. I have a free subscription and the other day I activated the Premium students. I entered my credit card details and had 2 credits from €4.99. Why 2 credits? But above all, why is ...
Composer
554 Views
2 replies
1 likes
Ok, so I know about the discounts if you bundle with Hulu, or for being a PS Plus subscriber, but I'm having a hard time taking advantage of either. I already have a premium account with Hulu, and I already had Spotify premium when I tried to take ad...
Ok, so I know about the discounts if you bundle with Hulu, or for being a PS Plus subscriber, but I'm having a hard time taking advantage of either. I already have a premium account with Hulu, and I ...
Roadie
1304 Views
1 replies
0 likes
Tenho a versão free e ouvi o anuncio que me oferecia trestar por DOIS MESES de graça. Isso foi dia 15/04. No dia 22/04 no meio da tarde disse que acabou meu período de teste. Não entendi. 2 meses ou 1 semana?
Tenho a versão free e ouvi o anuncio que me oferecia trestar por DOIS MESES de graça. Isso foi dia 15/04. No dia 22/04 no meio da tarde disse que acabou meu período de teste. Não entendi. 2 me...
Roadie
508 Views
1 replies
0 likes
I have a Spotify Premium Family plan. Most of the people using the app are in Canada but I moved to Australia, and since i'm paying for the account, I wanted to change the payment to an Australian credit card. Now The help page told me that I need to...
I have a Spotify Premium Family plan. Most of the people using the app are in Canada but I moved to Australia, and since i'm paying for the account, I wanted to change the payment to an Australian cr...
Community Legend
434 Views
1 replies
0 likes
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
they promised me two months for free and they did not keep it to me I do not buy premium again because they do not respect what they say I'm very upset
Community Legend
350 Views
1 replies
0 likes
