Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 127751 Views
- 87 replies
- 10 likes
- 127751 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15191 Views
- 27 replies
- 3 likes
- 15191 Views
- 27 replies
- 3 likes
Superuser Contribution Premium Payal
Hi, I joined premium spotify yesterday and payed with paypal.since i didn't have the "radio" option over the app i wanted to canceled my account and rejoin with a different one.but now it seems that i can't go premium (im trying to pay with paypal bu...
- Hi, I joined premium spotify yesterday and payed with paypal. since i didn't have the "radio" option over the app i wanted to canceled my account and rejoin with a different one. but now i...
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- Roadie
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
I cant cancel my subscription. HELP
I want to cancel my subscription but I cant. I can just renew it. What should I do? help
- I want to cancel my subscription but I cant. I can just renew it. What should I do? help
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Daily mix dispirited after subscription
After I start the premium subscription I stop getting daily mix, Why? I really liked them...
- After I start the premium subscription I stop getting daily mix, Why? I really liked them...
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- Roadie
- 329 Views
- 3 replies
- 0 likes
- 329 Views
- 3 replies
- 0 likes
Spotify/Hulu billing Q
Ok i want to sign up for the spotify/Hulu package (yes I already have spotify premium) My question is that my bill will charge on the 17th. I don't want to change my due date because with my bills, this falls after and b4 certain bills are due. Shoul...
- Ok i want to sign up for the spotify/Hulu package (yes I already have spotify premium) My question is that my bill will charge on the 17th. I don't want to change my due date becau...
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- Casual Listener
- 610 Views
- 3 replies
- 0 likes
- 610 Views
- 3 replies
- 0 likes
Annual Subscription
I had been paying for an annual Premium account, which lapsed one day because the card I used expired. For immediate use, I used a card and paid for a month of Premium. I wanted to switch over and pay the annual fee but that option isn't in the Modif...
- I had been paying for an annual Premium account, which lapsed one day because the card I used expired. For immediate use, I used a card and paid for a month of Premium. I wanted to switch over and pa...
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- Newbie
- 2535 Views
- 1 replies
- 3 likes
- 2535 Views
- 1 replies
- 3 likes
Superuser Contribution Me han cobrado premium pero no lo tengo activado
hola, he pagado spotify premium de estudiantes y no he rellenado la parte de la comprobacion de si soy estudiante . y me he salido sin querer y me habeis cobrado los 4.99 pero no tengo Premium, podrias devolverme el dinero? o decirme que hacer para t...
- hola, he pagado spotify premium de estudiantes y no he rellenado la parte de la comprobacion de si soy estudiante . y me he salido sin querer y me habeis cobrado los 4.99 pero no tengo Premium, podri...
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- Newbie
- 1121 Views
- 5 replies
- 0 likes
- 1121 Views
- 5 replies
- 0 likes
Solved!!Superuser Contribution Student Discount + Hulu
I am wanting to take advantage of the Student Discount with Hulu. I already have the required Hulu account and while trying to merge the two, I discovered that I have to cancel my current Hulu plan and sign up through Spotify. My issue is that I JUST...
- I am wanting to take advantage of the Student Discount with Hulu. I already have the required Hulu account and while trying to merge the two, I discovered that I have to cancel my current Hulu plan a...
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- Roadie
- 661 Views
- 3 replies
- 0 likes
- 661 Views
- 3 replies
- 0 likes
Paymed Failed? Unable to Get Premium.
No me deja pagar premium con ninguna tarjeta de debito, necesito ayuda ya que no he podido usar mi servicio premium por eso y me ha causado inconvenientes Gracias
- No me deja pagar premium con ninguna tarjeta de debito, necesito ayuda ya que no he podido usar mi servicio premium por eso y me ha causado inconvenientes Gracias
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- Newbie
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
New phone and premium isn't working
I recently got a new phoNE and now my premium subscription isn't working. I don'the have Facebook so I shouldn't have a duplicate account.
- I recently got a new phoNE and now my premium subscription isn't working. I don'the have Facebook so I shouldn't have a duplicate account.
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- Spotify Star
- 278 Views
- 3 replies
- 0 likes
- 278 Views
- 3 replies
- 0 likes
Superuser Contribution Pague con mi tarjeta de crédito y no me actualizan el pago
El pago con la tarjeta de crédito se realizo, en mi estado de cuenta esta pago pero no puedo ingresar a Spotify. Por favor podrían registrarlo para poder ingresar.Muchas gracias, saludos
- El pago con la tarjeta de crédito se realizo, en mi estado de cuenta esta pago pero no puedo ingresar a Spotify. Por favor podrían registrarlo para poder ingresar. Muchas gracias, saludos &n...
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- Roadie
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Superuser Contribution Paguei e minha conta continua free
Veio uma mensagem de uma promoção grátis por 2 meses, eu me inscrevi, mas minha conta continua free.Por favor, resolvam isso!
- Veio uma mensagem de uma promoção grátis por 2 meses, eu me inscrevi, mas minha conta continua free. Por favor, resolvam isso!
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Spotify says im on free spotify when i actually subscribed(for the free trial)
I wanted to try out the free trial so i entered my smart number and i didn't think it would immediately charge me money for it so i wanted to unsubscribe. But when i get to the subscription option, it doesnt have the unsubscribe button but instead "S...
- I wanted to try out the free trial so i entered my smart number and i didn't think it would immediately charge me money for it so i wanted to unsubscribe. But when i get to the subscription option, i...
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Problem with premium
Hi, i have a problem with Premium. Spotify took money from my account 10.04.2018, but actually i don't have premium
- Hi, i have a problem with Premium. Spotify took money from my account 10.04.2018, but actually i don't have premium
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Cancelled Spotify Family order
I cancelled my Spotify Family order and I guessed that my profile changed your free version automatically. I noticed today that it didn't come that way. I really want to get my money back because I don't want to continue my order anymore.
- I cancelled my Spotify Family order and I guessed that my profile changed your free version automatically. I noticed today that it didn't come that way. I really want to get my money back becau...
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- Spotify Star
- 464 Views
- 6 replies
- 0 likes
- 464 Views
- 6 replies
- 0 likes
got 30 instead of 60 free prem days.
so my birthday is 10th of april wich is in 2 days.and i recieved an e-mail from spotify telling me i got a gift of 60 days of free premium days. but instead it gave me 30.
- so my birthday is 10th of april wich is in 2 days. and i recieved an e-mail from spotify telling me i got a gift of 60 days of free premium days. but instead it gave me 30. &nbs...
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- Casual Listener
- 356 Views
- 3 replies
- 0 likes
- 356 Views
- 3 replies
- 0 likes
Paying with Belgian bank account even though my main country of residence is UK
Hello, I currently have the 30-day Spotify Premium trial and I have decided that I want to keep Premium after this. My main country of residence is the UK (I'm a student there), and so the country associated with my account is the UK, but for my mont...
- Hello, I currently have the 30-day Spotify Premium trial and I have decided that I want to keep Premium after this. My main country of residence is the UK (I'm a student there), and so the c...
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- Spotify Star
- 814 Views
- 13 replies
- 0 likes
- 814 Views
- 13 replies
- 0 likes
Superuser Contribution Premium subscription fail
Hi. I've been trying to subscribe to premium via pay by mobile (smart) for a 1 month subscription but after tapping 'continue' , it says something wrong. I tried 7 days too and still the same problem. Help me with this problem Thanks
- Hi. I've been trying to subscribe to premium via pay by mobile (smart) for a 1 month subscription but after tapping 'continue' , it says something wrong. I tried 7 days too and still the same problem...
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- Roadie
- 342 Views
- 1 replies
- 0 likes
- 342 Views
- 1 replies
- 0 likes
Superuser Contribution Premium expires if device is offline but you are still charged
For my work i spent 42 days at sea earlier this year and at some point my premium account stopped working and i counld't listen to my off-line music. The problem was that i still got charged for the service! It was also quite unfair because the syste...
- For my work i spent 42 days at sea earlier this year and at some point my premium account stopped working and i counld't listen to my off-line music. The problem was that i still got charged for the ...
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- Roadie
- 545 Views
- 1 replies
- 0 likes
- 545 Views
- 1 replies
- 0 likes
Superuser Contribution Problems with accepting my credit card
i had a premium account and my bank change my credit card, i try to change the data but always shows error. my new credit card works perfectly with other payments, and accounts. HELP to my premium account back
- i had a premium account and my bank change my credit card, i try to change the data but always shows error. my new credit card works perfectly with other payments, and accounts. HELP to my premium ac...
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- Roadie
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Superuser Contribution I was charged 10.85
Back in Jan I did the free trial period. I decided the paying for spotify wasnt for me and canceled my memebership during that time. I did not get charged agian at that point. In march though I was charged 10.85 for something from "Spotify USA". I am...
- Back in Jan I did the free trial period. I decided the paying for spotify wasnt for me and canceled my memebership during that time. I did not get charged agian at that point. In march though I was c...
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- Roadie
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes