Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185460 Views
- 116 replies
- 12 likes
- 185460 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21081 Views
- 28 replies
- 4 likes
- 21081 Views
- 28 replies
- 4 likes
Impossible to change my country AND/OR credit card
Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit card. I've been trying for several months and it's not working ! I'm no...
- Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit ca...
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- Newbie
- 1799 Views
- 2 replies
- 0 likes
- 1799 Views
- 2 replies
- 0 likes
Assinei o plano Premium, e continua free no dispositivo
Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja entrei e sai diversas vezes.
- Assinei o Spotify Premium com boleto bancário à 8 dias (5 dias úteis). No meu perfil pelo site aparece o Premium, porém em todos os dispositivos está como free. Eu só possuo uma conta, e também ja en...
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- Newbie
- 900 Views
- 1 replies
- 0 likes
- 900 Views
- 1 replies
- 0 likes
Cant start seven day free trial?
I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)
- I wanted to try this app for commutes to work, but want to this week coming up. Ive searched evertwhere and i cant seem to be able to start my premium. (Ive never had premium before)
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- Composer
- 349 Views
- 1 replies
- 0 likes
- 349 Views
- 1 replies
- 0 likes
18app
Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inviato una email perché sulla community consigliavano...
- Salve, non so più dove andare per chiedere assistenza a qualcuno per avere informazioni sul perché, il mio abbonamento di sei mesi con 18app, non funzioni nonostante i soldi siano stati presi. Ho inv...
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- Community Legend
- 1021 Views
- 1 replies
- 0 likes
- 1021 Views
- 1 replies
- 0 likes
Premium subscription
I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet? Please help.
- I have registered to spotify premium yesterday at 11:00 am (GMT+8), and was expecting to see “Premium” on my subscription status today. I paid via credit/bank account. But why am I not registered yet...
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- Casual Listener
- 1684 Views
- 2 replies
- 0 likes
- 1684 Views
- 2 replies
- 0 likes
My Hulu/Spotify bundle
I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that I purchased that bundle but I’m still being charge...
- I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that...
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- Community Legend
- 349 Views
- 1 replies
- 0 likes
- 349 Views
- 1 replies
- 0 likes
Hulu & Spotify deal
So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying 9.99/month for Spotify Premium?
- So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying...
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- Community Legend
- 515 Views
- 3 replies
- 0 likes
- 515 Views
- 3 replies
- 0 likes
Superuser Contribution Problemas con pago
Hola, tengo spotify premium que se debita de mi tarjeta de crédito. Pagué el último mes (figura en mi tarjeta de crédito que se abonó el día 3 de abril) y me cortaron el servicio diciendo que no está pago. ¿Qué debo hacer? ¿Con quién debo hablar?. He...
- Hola, tengo spotify premium que se debita de mi tarjeta de crédito. Pagué el último mes (figura en mi tarjeta de crédito que se abonó el día 3 de abril) y me cortaron el servicio diciendo que n...
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- Casual Listener
- 647 Views
- 2 replies
- 0 likes
- 647 Views
- 2 replies
- 0 likes
Meu plano não mudou para premium e já paguei o boleto
Eu era Spotify free paguei o boleto ontem de 16,90 na promoção 60 dias pra um mês. Mas meu spotify não muda do plano free continuo... já desinstalei e baixei novamente e nada... o que fazer?
- Eu era Spotify free paguei o boleto ontem de 16,90 na promoção 60 dias pra um mês. Mas meu spotify não muda do plano free continuo... já desinstalei e baixei novamente e nada... o que fazer?
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- Spotify Star
- 698 Views
- 1 replies
- 0 likes
- 698 Views
- 1 replies
- 0 likes
Paypal isn’t working
Helloi usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i click the link and select the option paypal, but when...
- Hello i usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i ...
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- Casual Listener
- 1101 Views
- 1 replies
- 0 likes
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Credit CardpaypalSubscription
- 1101 Views
- 1 replies
- 0 likes
Cannot enter payment details
Hi, I recieved help recently to relocate my account to Ireland, but now that it is done, I cannot update my payment method/card.I click subscription but get no option to enter/edit anything...Can anyone help?
- Hi, I recieved help recently to relocate my account to Ireland, but now that it is done, I cannot update my payment method/card. I click subscription but get no option to enter/edit anything....
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- Spotify Star
- 776 Views
- 3 replies
- 0 likes
- 776 Views
- 3 replies
- 0 likes
Already have hulu and spotify premium
Since I already have Hulu (limited commericals) and Spotify Premium. I'd like to do the combined deal. To do so do I need to cancel my Hulu subscription then make a new one through Spotify?
- Since I already have Hulu (limited commericals) and Spotify Premium. I'd like to do the combined deal. To do so do I need to cancel my Hulu subscription then make a new one through Spotify?
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- Community Legend
- 766 Views
- 3 replies
- 0 likes
- 766 Views
- 3 replies
- 0 likes
Solved!! Cannot pay by mobile?
Last year, I received a free year of Spotify premium, loved it but now its all done Tought I could simply add it as a recuring charge trough my mobile provider, but apparently I cant. I am one of those crazy person that refuse to use a credit card, h...
- Last year, I received a free year of Spotify premium, loved it but now its all done Tought I could simply add it as a recuring charge trough my mobile provider, but apparently I cant. ...
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- Community Legend
- 2537 Views
- 1 replies
- 0 likes
- 2537 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo contratar premium
He utilizado diferentes tarjetas, crédito y débito, incluso PayPal, y nada.
- He utilizado diferentes tarjetas, crédito y débito, incluso PayPal, y nada.
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- Moderator
- 1441 Views
- 1 replies
- 0 likes
- 1441 Views
- 1 replies
- 0 likes
Ability to View All Playlist Followers
Hey everyone,I used to live in Mexico and my premium subscription just ended and I moved to Canada can I buy more Spotify membership cards in CAD and still use them in the account i created in mexico?
- Hey everyone, I used to live in Mexico and my premium subscription just ended and I moved to Canada can I buy more Spotify membership cards in CAD and still use them in the account i creat...
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- Community Legend
- 342 Views
- 1 replies
- 0 likes
- 342 Views
- 1 replies
- 0 likes
I want to pay with PayPal.
i paid via paypal until last month but i couldn't find this payment option now. only credit/debit card option appear cause of my personal reason, i can use only paypal Note that i want pay Family Plan(15usd)
- i paid via paypal until last month but i couldn't find this payment option now. only credit/debit card option appear cause of my personal reason, i can use only paypal Note that i want pa...
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- Not applicable
- 1037 Views
- 2 replies
- 1 likes
- 1037 Views
- 2 replies
- 1 likes
Premium suddenly stopped
Help pls, my spotify premium suddenly stopped. I still have like half a month before it expires.
- Help pls, my spotify premium suddenly stopped. I still have like half a month before it expires.
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- Spotify Star
- 712 Views
- 1 replies
- 0 likes
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Other
- 712 Views
- 1 replies
- 0 likes
I paid money gor premium but ıt doesn t start
I wrote to spotify support case for many times but they didnt care anything they always send same mail back to me. I paid money for student premium pack but it doesnt start yet please someone help me.
- I wrote to spotify support case for many times but they didnt care anything they always send same mail back to me. I paid money for student premium pack but it doesnt start yet please someone help me.
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- Community Legend
- 436 Views
- 1 replies
- 0 likes
- 436 Views
- 1 replies
- 0 likes
Can't use my account and still have to pay
In the beginning of March I give Pay Pal the promising to take € 9,99 of my account for the premium account. I received a email that I now can use the premium Spotify. It didn't work and still not but I do have to pay € 9,99?! Can somebody help me? R...
- In the beginning of March I give Pay Pal the promising to take € 9,99 of my account for the premium account. I received a email that I now can use the premium Spotify. It didn't work and still...
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- Spotify Star
- 350 Views
- 1 replies
- 0 likes
- 350 Views
- 1 replies
- 0 likes
Superuser Contribution Assinatura
Oi boa noite, tentei adquirir o Spotify Premium para estudante, só que não consegui por não fazer faculdade (estou no ensino médio ainda), porém agora de noite recebi uma mensagem do meu cartão falando da compra, fui ver e descontaram o valor de 8,50...
- Oi boa noite, tentei adquirir o Spotify Premium para estudante, só que não consegui por não fazer faculdade (estou no ensino médio ainda), porém agora de noite recebi uma mensagem do meu cartão falan...
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- Moderator
- 395 Views
- 1 replies
- 0 likes
- 395 Views
- 1 replies
- 0 likes